Your Browser is Not Supported
To ensure jobstore run smoothly, please use the latest version of the following supported browsers:
Position Overview: We are seeking a dedicated Customer Service Officer to join our team and oversee the day-to-day shift allocation for external staff, ensuring timely and efficient matching of staff to client requirements. The successful candidate will utilize Sandwai | Home and Disability Care Software for staff allocation and bookings, maintain communication with nurses and clients, and address any complaints or concerns promptly. Additionally, the Customer Service Officer will participate in operations meetings to provide updates on Bureau and Home Care status and work towards achieving set targets by management.
Key Responsibilities:
· Allocate shifts to external staff in a timely manner, based on client requests and requirements.
· Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software.
· Liaise with nurses and clients regularly to ensure proper staff allocation and address any concerns or requests.
· Notify clients and staff of shift confirmations and ensure effective communication of information to colleagues and management.
· Monitor and address complaints or concerns raised by field staff and clients, escalating to management when necessary.
· Ensure external staff receive their rosters accurately in the system, especially when multiple clients require service within an allocated timeframe.
· Prepare and send report to relevant team/department before end of shift.
· Participate in operations meetings to provide updates on Bureau and Home Care status and contribute to achieving set targets.
· Undertake any other tasks that may arise from time to time, supporting the overall efficiency and effectiveness of the customer service team.
Qualifications:
· Diploma or Bachelor's degree in any field.
· Proven experience in customer service, Experience in a medical or healthcare-related industry will be an advantage but not neccessary.
· Basic computer knowledge. Knowledge of Sandwai or other Allocation software is an advantage.
· Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
· Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
· Ability to work collaboratively with colleagues and stakeholders at all levels of the organization.
· Flexibility to adapt to changing priorities and requirements.
· Empathetic and patient demeanor, with a genuine desire to support both staff and clients.
Benefits:
· Competitive salary commensurate with experience.
· Ongoing training and professional development opportunities.
· Collaborative and supportive work environment.
Working Hours:
· 24 HRS (Shift On Rotation).
If you are passionate about providing exceptional customer service and making a positive impact in the medical field, we encourage you to apply for this rewarding opportunity. Join our team and help us fulfill our mission of improving healthcare delivery and patient outcomes.
Perks & Benefits
Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"
職位概述:我們正在尋找一名專門的客戶服務官加入我們的團隊,負責監督外部員工的日常輪班分配,確保員工及時有效地滿足客戶的要求。成功的候選人將使用 Sandwai |用於人員分配和預訂的家庭和殘疾人護理軟體,與護士和客戶保持溝通,並及時解決任何投訴或疑慮。此外,客戶服務官將參加營運會議,提供部門和家庭護理狀態的最新訊息,並努力實現管理層設定的目標。
主要責任:
· 根據客戶要求和要求,及時為外部員工分配班次。
· 使用 Sandwai | 維護員工可用性、名冊請求和輪班分配的準確記錄家庭和殘疾人護理軟體。
· 定期與護理人員和客戶聯絡,以確保適當的人員分配並解決任何疑慮或要求。
· 通知客戶和員工輪班確認,並確保與同事和管理階層有效溝通訊息。
· 監控並解決現場工作人員和客戶提出的投訴或疑慮,必要時上報給管理階層。
· 確保外部員工在系統中準確接收他們的名冊,特別是當多個客戶在分配的時間範圍內需要服務時。
· 在輪班結束前準備並向相關團隊/部門發送報告。
· 參加營運會議,提供局和家庭護理狀況的最新信息,並為實現既定目標做出貢獻。
· 承擔不時出現的任何其他任務,支援客戶服務團隊的整體效率和有效性。
資格:
· 任何領域的文憑或學士學位。
· 擁有豐富的客戶服務經驗,醫療或保健相關行業的經驗將是一個優勢,但不是必需的。
· 基本的電腦知識。了解 Sandwai 或其他分配軟體是一個優勢。
· 優秀的口頭和書面溝通能力,能夠清晰有效地傳達複雜訊息。
· 強大的組織能力和對細節的關注,能夠在快節奏的環境中管理多項任務和優先事項。
· 能夠與組織各級的同事和利害關係人協作。
· 靈活地適應不斷變化的優先事項和要求。
· 具有同理心和耐心的舉止,真誠地希望支持員工和顧客。
好處:
· 與經驗相稱的具競爭力的薪資。
· 持續培訓和專業發展機會。
· 協作和支持性的工作環境。
工作時間:
· 24 HRS(輪班換檔)。
如果您熱衷於提供卓越的客戶服務並在醫療領域產生正面影響,我們鼓勵您申請這個獎勵機會。加入我們的團隊,幫助我們履行改善醫療服務和病患治療結果的使命。
津貼和福利
Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"
Responsibilities:
Qualifications:
Perks & Benefits
Founded in 1990, Best World Lifestyle (BWL) has since evolved into one of the most prominent names in the skin care, personal care, beauty, health and wellness industry. BWL envisions to create "A World at its Best" — impacting the world by empowering individuals and helping people live their best lives. We provide every individual with the best — from premium quality products to a robust entrepreneurial platform and a positive, vibrant community. Here, we help individuals achieve wellness and provide opportunities to realise their personal aspirations. Today, BWL has developed a tremendously extensive network, having entered 20 markets in Asia, Oceania, Middle East, North America and Europe. With more partners joining us every day, we are poised for unlimited growth in the global arena.
要求:
職責:
津貼和福利
Shariq Partners is a Professional Accounts Receivable service provider that provides end to end recovery and receivable services from consultancy to call-center based debt collection.
With more than 20 years of experience and an accolade of reputable and prestigious Clients, we are committed to create a partnership that lasts with proven results.
Why join us?
Debt collection jobs continue to rise in popularity and in fact, the Bureau of Labor Statistics reports the industry will grow by 19 percent within the decade. The job can get difficult, as it can be challenging to contact people, discuss their debt and come up with viable debt repayment plans. Whether you aim to study as a debt collector or work in the field of debt collection already, there are helpful tips to keep in mind which can guide you to becoming most effective and successful at your job.
Summary:
As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.
Your Missions:
Perks & Benefits
Top reasons to work with CWG.
1. Healthy and positive culture
2. Comfortable working environment
3. Strong learning and development plans
4. Professional on-job training
5. Better career opportunity
6. Flexible working arrangement
7. Convenient office location
8. Attractive benefit structure
CWG Markets Sdn Bhd is a leading support service company in the financial industry that services financial derivative trading platforms. helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. Our expertise and strong Asian footprint have made us a trusted partner for clients, particularly high-growth, new trading platforms and brokers looking to tap the region’s growth potential.
職責:
資格:
津貼和福利
Founded in 1990, Best World Lifestyle (BWL) has since evolved into one of the most prominent names in the skin care, personal care, beauty, health and wellness industry. BWL envisions to create "A World at its Best" — impacting the world by empowering individuals and helping people live their best lives. We provide every individual with the best — from premium quality products to a robust entrepreneurial platform and a positive, vibrant community. Here, we help individuals achieve wellness and provide opportunities to realise their personal aspirations. Today, BWL has developed a tremendously extensive network, having entered 20 markets in Asia, Oceania, Middle East, North America and Europe. With more partners joining us every day, we are poised for unlimited growth in the global arena.
Title: Customer Service Officer
Location : SENAI , JOHOR
Salary range : RM 4,500 – RM 5,500
Requirements:
Minimum with a Diploma in Business with minimum 2 years of working experience in related capacity;
Able to communicate and write in English, Bahasa Malaysia and Chinese;
Proficient in communications and presentation;
Proficient in Microsoft Office esp. Microsoft Excel, Word and Power Point;
Able to work independently;
Job Purpose:
Main Success Criteria:
HSE Criteria:
Be responsible for own health and safety and others who may be affected by his/her actions.
Adhere to the health, safety and environmental policies and ISO 45001:2018, ISO 14001:2015 requirements.
Duties & Responsibilities:
Customer Satisfactory:
Quotation & Sales Report Preparation:
Maintaining Demand System Updates:
Others:
Working days: Monday – Friday -(5 days)
Working hours : 8:00 am – 5.00pm
Benefits:
Transport Allowance – Rm 300 per month
Mobile Allowance : Rm 100 per month
Daily Meal Allowance : Rm 4.00
Perks & Benefits
Agensi Pekerjaan LHC Sdn Bhd (JTKSM794C) is a recruitment agency with C liscence which allows the agency to recruit local and foreign talent to work in Malaysia and overseas. It focus has always been to source the best talent that fit into the expectations of the clients. Based in Johor Bahru, it has expand its operation by working hand in hand with companies in Singapore, Indonesia, Vietnam, China and many others to source the right candidate and sending our Malaysians to be working in these countries. As a recruitment agency, it has always open its’ doors to companies who wanted to minimize the hassle in recruiting by collaborating with us in sourcing and hiring the talents needed.
職位: 客戶服務主任
地點 : 柔佛州士乃
薪資範圍:RM 4,500 – RM 5,500
要求:
至少擁有商業文憑,並具有至少 2 年相關能力的工作經驗;
能夠用英語、馬來語和中文溝通和寫作;
精通溝通和表達;
精通 Microsoft Office,尤其是。 Microsoft Excel、Word 與 Power Point;
能夠獨立工作;
工作目的:
主要成功標準:
健康安全環境標準:
對自己以及可能受其行為影響的其他人的健康和安全負責。
遵守健康、安全和環境政策以及 ISO 45001:2018、ISO 14001:2015 要求。
職責與責任:
客戶滿意度:
報價和銷售報告準備:
維護需求系統更新:
其他的:
平日:週一-週五-(5天)
工作時間 :上午 8:00 – 下午 5:00
好處:
交通津貼 – 每月 RM 300
流動津貼:每月Rm 100
每日膳食津貼:Rm 4.00
津貼和福利
Agensi Pekerjaan LHC Sdn Bhd (JTKSM794C) is a recruitment agency with C liscence which allows the agency to recruit local and foreign talent to work in Malaysia and overseas. It focus has always been to source the best talent that fit into the expectations of the clients. Based in Johor Bahru, it has expand its operation by working hand in hand with companies in Singapore, Indonesia, Vietnam, China and many others to source the right candidate and sending our Malaysians to be working in these countries. As a recruitment agency, it has always open its’ doors to companies who wanted to minimize the hassle in recruiting by collaborating with us in sourcing and hiring the talents needed.
Our client is a medical vendor who have been supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in Malaysia. They are in need of a Sales Administrator for their office in Sunway Damansara (PJU3) in Petaling Jaya area. This is a permanent position with working hours 9.00 am to 6.00 pm Monday to Friday.
About the job
This position Sales Administration & Customer Support Officer is not a sales job. Rather it is to be part of their sales service team providing administrative support role within the office. Candidates who aspire for this role must be some one who is enthusiastic and motivated individual with a passion for customer service as the role will entail interaction with customers on regular basis.
The duties
Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support role to sales and service activities. This role is critical to providing customers with timely and dependable support for delivery of product orders and services.
Main job responsibilities:
-Manage day-to-day customer inquiries on company's products and services.
-Providing administrative pre and post sales support to sales team on daily activities covering customer orders, quotation and billing.
-Processing of sales orders and all associated administration.
-Generate and Processing of customer orders.
-Manage the fulfillment of sales orders.
-Attending to general sales support for the field sales team in developing new business.
-Coordinate and Liaise internal departments to ensure deadlines are met.
-Maintain and update sales and customer records.
Candidate requirements
The successful candidate must be a female in age group 21-30, possess at least a Diploma qualification in Business or equivalent and would have at least 1-2 years of similar experience in sales support role in your previous work experience.
Profile/Attributes:
-Female preferred; service oriented person.
-Minimum qualification: Diploma or STPM.
-At least 1-2 years of relevant experience.
-Experience of employing a high level of initiative and self motivation to achieve service standards.
-Strong communication and people management skills.
-Proficient in English,BM and Chinese/Mandarin.
-Hand on experience with Microsoft Office (MS Excel in particular).
-Strong organization and multitasking skills.
This role would suit some one from a customer service, account management or order processing background with an interest in pharmaceutical or medical industry. The position will be based Sunway Damansara area in PJ and you will ensure that is a convenient location for you to work.
Note: This role is immediately available ans suitable candidates will be invited for interview promptly following your application.
APPLICATION
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my
Perks & Benefits
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
我們的客戶是一家醫療供應商,十多年來一直向馬來西亞的公立和私立醫療保健服務醫院/組織提供醫療設備和消耗品。他們在八打靈再也地區雙威白沙羅 (PJU3) 的辦公室需要一名銷售管理員。這是一個長期職位,工作時間為週一至週五上午 9 點至下午 6 點。
關於工作
該職位銷售管理和客戶支援官不是銷售工作。相反,它是銷售服務團隊的一部分,在辦公室內提供行政支援角色。渴望擔任此職位的候選人必須是一個充滿熱情、積極進取、對客戶服務充滿熱情的人,因為該職位需要定期與客戶互動。
職責
該職位向銷售經理匯報,是永久性的,屬於辦公室範圍,任職者將負責為銷售和服務活動提供行政支援。這個角色對於為客戶提供及時、可靠的產品訂單和服務交付支援至關重要。
主要工作職責:
- 管理客戶對公司產品和服務的日常詢問。
-為銷售團隊提供日常活動的售前和售後行政支持,包括客戶訂單、報價和計費。
- 銷售訂單的處理和所有相關的管理。
-產生和處理客戶訂單。
- 管理銷售訂單的履行。
- 為現場銷售團隊開發新業務提供一般銷售支援。
- 協調和聯絡內部部門,確保按時完成任務。
-維護和更新銷售和客戶記錄。
候選人要求
成功的候選人必須是年齡在 21-30 歲之間的女性,至少擁有商業文憑或同等學歷,並且在之前的工作經驗中至少有 1-2 年類似的銷售支援經驗。
簡介/屬性:
-女性優先;服務型的人。
- 最低資格:文憑或STPM。
- 至少1-2年相關經驗。
-具有高度主動性和自我激勵性以達到服務標準的經驗。
- 較強的溝通及人員管理能力。
-精通英語、國語和中文/國語。
- Microsoft Office(尤其是 MS Excel)的實際操作經驗。
- 較強的組織能力和多工處理能力。
該職位適合具有客戶服務、客戶管理或訂單處理背景並對製藥或醫療行業感興趣的人員。該職位將位於八打靈再也雙威白沙羅 (Sunway Damansara) 地區,您將確保這是一個方便您工作的地點。
注意:此職位將立即可用,在您提出申請後,我們將立即邀請合適的候選人參加面試。
應用
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請,以供我們審核。您可以選擇透過JOBSTORE線上申請,點擊「申請」按鈕提交您的申請。或者,候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC
津貼和福利
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
Chrisjac Recruitment are currently seeking a capable Customer Service professional for an established direct selling company who are pioneer in health and nutritional products across the Asia-Pacific region. The position of Customer Service Officer will be based at their corporate head office in Petaling Jaya.
About the job
As a Customer Service Officer, you will be required to provide a professional and courteous service to all distributors and direct customers.
The duties and scope of works will be:
The candidate
To be successful in this role, you must have keen interest and passion in nutrition/health food/products.
This role is immediately available and candidate(s) who are deemed suitable will be invited for interview promptly upon receiving the application.
Apply for the job
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.
Alternatively, you may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my
Perks & Benefits
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
Chrisjac Recruitment 目前正在為一家成熟的直銷公司尋找一名有能力的客戶服務專業人員,該公司是亞太地區健康和營養產品的先驅。客戶服務官的職位將設在位於八打靈再也的公司總部。
關於工作
作為客戶服務官,您需要為所有經銷商和直接客戶提供專業和禮貌的服務。
工作職責和範圍是:
候選人
要在這個職位上取得成功,您必須對營養/保健食品/產品有濃厚的興趣和熱情。
該職位立即可用,被認為合適的候選人將在收到申請後立即被邀請參加面試。
申請該職位
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請,以供我們審核。您可以透過JOBSTORE線上申請,點擊下面的申請連結按鈕「申請」提交您的履歷。
或者,您也可以透過我們的電子郵件將您的履歷直接轉發給CHRISJAC : jobs@chrisjac.com.my
津貼和福利
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
Official account of Jobstore.
Official account of Jobstore.
Official account of Jobstore.