Overall employee rating

3.7
Based on 8 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 1 reviews rated 4 out of 5 stars. 7 reviews rated 3 out of 5 stars. 1 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
5
4
3
2
1
Detail Ratings
Work life balance
4.0
Career Growth
3.0
Work flexibility
5.0
Job Security
4.0
Pay and benefits
4.0
Leadership
3.0
Company Culture
4.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Senior Software Engineer
3.9
18 September 2026

Solid HealthTech Role with Upside and Minor Bumps

Worked as a Senior Software Engineer at SimplePractice in Santa Monica, CA. It's a fast-paced HealthTech SaaS company with a generally positive environment. The teams are usually collaborative, and there's a decent amount of autonomy for experienced individuals. Stability has been good, especially with the industry demand.


Pros

Great learning opportunities in the HealthTech sector, especially within a growing SaaS platform like SimplePractice. The remote work flexibility is a huge plus, allowing for a good balance. My immediate team was always supportive and collaborative, making day-to-day tasks enjoyable. The company seems stable and is in a growing market.


Cons

Communication from upper leadership can sometimes feel a bit disconnected from the ground level. Project prioritization can shift abruptly, leading to some re-work. While job security feels solid, career advancement paths aren't always clearly defined for every role.


Advice to Management

Consider implementing clearer career progression frameworks and improving top-down communication transparency to keep everyone aligned and motivated.


Ratings by topic
4.0
Work life balance
3.0
Career Growth
5.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
4.0
Company Culture

Similar reviews
Customer Support Specialist
3.6
25 September 2026
Good HealthTech SaaS Role with Room for Structure
Pros: The team here is genuinely great and very collaborative, making day-to-day tasks enjoyable. I appreciate the flexibility offered, especially for a hybrid role, and the overall culture feels pretty positive. It's a place where you can really learn about serving mental health professionals and see the impact of the software.
Cons: While there's flexibility, career progression feels a bit undefined, and it's not always clear how to move up. Sometimes, leadership communication about major company changes or strategic shifts could be more transparent and timely, leading to minor confusion on the ground level. Getting consistent training for new features could also be improved.
Advice to Management: Consider establishing clearer career ladders and more structured training programs for growth. Enhancing transparent communication about strategic decisions would also be beneficial for all teams.
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Customer Success Manager
3.7
14 September 2026
Solid company, good culture, growing pains
Pros: The company culture is genuinely supportive and collaborative. My colleagues were fantastic, always willing to lend a hand. The flexibility offered, especially with the hybrid work model, was a major plus. It's a mission-driven organization that makes you feel like you're contributing to something meaningful in the health tech industry.
Cons: While growth is good, it sometimes means processes are still being ironed out, leading to occasional confusion or inefficiency, especially in cross-departmental projects. Career growth opportunities outside of engineering felt a bit less defined and required a lot of self-advocacy.
Advice to Management: Continue investing in clear communication and standardized processes as the company scales. Explore more structured mentorship or advancement programs for non-technical teams.
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Customer Success Manager
3.9
9 September 2026
Solid Health Tech SaaS Role with Room for Improvement
Pros: I really valued the mission-driven aspect of SimplePractice and contributing to the mental health industry. The remote work flexibility was a huge plus, allowing for a good work-life balance. My colleagues were supportive and made the day-to-day enjoyable. It's a fast-paced environment within the booming health tech SaaS sector.
Cons: While there are opportunities, the path for career growth can feel a bit undefined at times, making it hard to plan long-term development. Pay and benefits, though adequate, could be more competitive, especially for experienced roles. Sometimes, internal processes could be streamlined for better efficiency.
Advice to Management: Focus on creating clearer career ladders and enhancing compensation packages to retain top talent in this competitive SaaS market.
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