Augment is the AI productivity platform for supply chain. Its flagship product, Augie, is an industry-native AI teammate that works across phone, email, portals, and enterprise systems to automate complex operational workflows — supporting brokers, shippers, carriers, and distributors from quote to cash. Learn more at www.goaugment.com.
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Pros: Working at Augment has been a really positive experience, especially the collaborative team environment. As a Pre-Sales Engineer, I’ve had fantastic opportunities to learn new technologies and grow my skill set through challenging projects. Management here in Chicago, IL is generally very supportive, fostering an open culture where questions are encouraged. There's good work flexibility that helps with personal commitments, and I feel like my contributions truly matter to the success of our
Cons: While the company culture is great, the workload during peak sales periods can get pretty intense, impacting work-life balance temporarily. Sometimes, approval processes for custom solutions feel a bit slow, which can delay client proposals and add pressure. Also, while career growth is there, explicit pathways for a Pre-Sales Engineer could be more clearly defined to help with long-term planning and progression within the tech company structure. Communication from leadership sometimes feels a
Advice to Management: Focus on streamlining internal approval workflows to speed up client responses. Also, consider clearer career progression frameworks for the Pre-Sales Engineer role.
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What is the typical work-life balance like for a software engineer at Augment, a growing tech company in San Francisco?
Work-life balance at Augment can vary, but generally, the company culture supports flexibility. Most engineers aim to complete their core tasks within standard working hours, with occasional crunch times during critical project phases. The focus is on delivering quality work rather than just logging hours.
What is Augment's policy on remote work for their software engineering roles, and how flexible is it for employees based in different time zones?
Augment offers a hybrid work model, with most software engineering positions allowing for a mix of in-office and remote work. While core collaboration hours are expected, the company is generally flexible with remote employees in different time zones to accommodate their schedules. This approach helps balance team cohesion with individual work-life needs.
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