1. Maintenance and upkeep of the petrol station building and equipment.
2. Lead, communicate and engage with the team to ensure daily operation of the station runs smoothly and as per standard and guidelines.
3. Perform and/or overseeing day-to-day operations of the petrol station, including, but not limited to:
a. Manage back office data analysis
b. Prepare daily/monthly reporting for the station
c. Stock management and ordering for fuel and merchandise
d. Team schedule and shift
4. Prepare daily sales reconciliation report.
5. Assist dealer/account admin in preparing accounting reports.
6. Ensure station operations comply with the Health, Safety, Security and Environmental (HSSE) policies as per Petronas’s standards and requirements, and the local authority requirements.
7. Perform and drive activities in maintaining and upkeeping the petrol station building and equipment.
8. Develop, maintain and nurture customer relationship.
9. Carry out staff recruitment activities for the team.
10. Plan and execute team development programmes and/or activities such as training, performance, motivation and disciplinary actions.
11. Develop and meet the budget for the petrol station.
12. Ensure all station employees provide the required standard of customer service.
13. Handling customer’s complaints.
14. Execute marketing programs as prescribed by the Company.
15. Maintain the upkeep of fuel pumps and all assets of the fuel station and store.
16. Manage and preserve financial, merchandise and other assets of the station.
17. Manage the recruitment, training, deployment of station employees in accordance with guidelines.
