Rullion has an exciting opportunity for a credit controller to join a renowned financial client based in Ringwood.
Overview
The Credit Controller has a key role to play in the management of the accounts receivable and collections, ensuring best practices & best outcomes are always achieved. The Credit Controller will take responsibility for all recoveries cases, working with customers to develop a rescue plan and ensuring the best outcome for all parties is achieved, working within the required standards according to procedures and by company policies.
They will also be responsible to ensure they are working efficiently and consistently achieving business objectives. They will create and maintain relationships with 3rd parties involved in the collection of arrears, repossession and disposal of assets, and work closely with outsourced legal support where required.
Responsibilities
Ensure all administrative tasks are completed accurately and in a timely manner. Continually assessing and evaluating effectiveness and appropriateness of Collections procedures.
Document and record all debtor/arrears cases
Communicate and update key stakeholders of debtors/arrears cases including actions taken to address cases.
Implement proactive strategies to ensure that arrears levels stay below budgeted volumes.
Communicate with team members and work closely to support each other. Understand the team/business targets and personal contribution to achieving these.
Close liaison with any field-based employees and all 3rd Parties relating to the Collections Process.
Manage any default cases through to litigation where required.
Manage the working relationships with Legal teams internally and externally any relevant external legal and statutory bodies.
Apply expertise in the area of Consumer legislative knowledge in order to mitigate the risk of any legal proceedings
Ensure statement of claims are completed accurately and on time.
Review all legal files with the Operations Manager & MD as appropriate, to decide on next course of action
Conduct review of bank reconciliations.
Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.
Person specification
Previous experience in Credit/Debt Collection
Proven track record working well in a team environment
Self-motivated
Strong Interpersonal skills
Organised with the ability to prioritise
Numerate with proven analytical ability
Good communication and problem-solving skills
Desirable
Previous knowledge and experience in Asset Finance
Strong ICT skills
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
