Total 147 Business Consultant job vacancies in Kuala Lumpur

• Using social media marketing tools to create and maintain the company’s brand
• Working with marketing professionals to develop social media marketing campaigns
• Interacting with customers and other stakeholders via the company’s social media accounts
• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
• Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs

Responsibilities:

• Process all facility repair work request that come through the call center.
• Answer service requests and track, monitor and report on the status of all maintenance, repair work generated.
• Input and maintain data in the computerized maintenance management system.
• Update and input daily task sheets received from contractors.
• Contact suppliers for updates on work progress and advise customer of estimated resolution time.
• Collection, collation and maintenance of work document files and other data for the development of reports to evaluate responsiveness, cost effectiveness and efficiency of resources use.
• Administer the collection and collation of data for the reporting of historical and statistical performance.
• Coordinating work requests with contractors and subcontractors.
• Comply with all company policies and procedures including safety, health and environmental procedures.
• Ad hoc duties assigned by the immediate superior or Business Support Manager.
• Coordinate customer service activities at sites to provide consistent support and service, input information into and maintain the computerized maintenance management system database.

Requirements:

• Minimum Diploma or equivalent.
• Minimum 2 years customer service experience in a facilities maintenance environment.
• Pleasant and friendly mannerism, a sound knowledge of telephone etiquette.
• Basic computer knowledge/technological skills- the person should be adept in using Microsoft ( Words , Excel and Power Points ) and also email features ( Lotus Notes).
• Good verbal and oral communication skills - English and Malay language is a must where Cantonese will be added advantage.
• Ability to comprehend, capture as well as interpret basic customer information.
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments.
• Ability to work well as part of a team - to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed.

Responsibilities

• Develop and manage retail marketing team to support the marketing plan and achieve business objectives. 

• Develop and implement integrated marketing plans to drive sales and brand awareness of offline retail channels. 

• Collaborate with the sales and operation team to create and execute promotional campaigns, including in-store displays, training, product demonstration, offline advertising, and other marketing initiatives. 

• Work closely with the marketing and purchasing team to identify product trends, features, and benefits that resonate with our target audience. 

• Create and manage budgets for all marketing activities, ensuring that spending is in line with the overall business objectives. 

• Conduct market research to identify customer needs and preferences, new opportunities, stay up-to-date on market trends and competitive activity by competitors in the consumer electronic industry. 

Requirements

• Bachelor's degree in marketing or related field. 

• Minimum of 5 years of experience in retail marketing, with a focus on offline marketing channels, preferably with a focus on consumer eletronics products.

• Strong analytical skills and ability to use data to make strategic decisions.

• Excellent communication and interpersonal skills, with the ability to build relationships and influence others. 

• Demonstrated success in developing and executing marketing plans that drive sales and brand awareness. 

• Experience managing a team and working cross-functionally with sales, purchasing, and external partners. 

• Ability to manage multiple projects simultaneously and work in a fast-paced, deadline-driven environment.

Company:

Description:

Controllership Operations & Management Office; Marsh & McLennan Asia Business Services

Marsh & McLennan Asia Business Services Sdn Bhd is seeking candidates for the following position based in the Q Sentral office:

Project Manager - Finance Transformation 

What can you expect? 

• Take charge of delivering a range of large or complex projects from start to finish, ensuring successful business acceptance.
• Ideal career advancement opportunity for an experienced Project Manager with a proven track record in Finance & Accounting transformation projects within a large, dynamic organization.
• Participate in projects involving Work System Changes, Strategic Target Operating Implementation, and Mergers & Acquisitions/Legal Entity Integration.

 What is in it for you? 

• Collaborate with a highly skilled team that works closely with all areas of the business, delivering value to clients, colleagues, and shareholders.
• Thrive in an energetic and supportive environment, surrounded by like-minded professionals.
• Grow your career in a global organization that fosters professional development and supports your aspirations.

 We will count on you to: 

• System changes: Embrace the chance to contribute to relatively straightforward projects in shaping future system changes.
• Strategic Target Operating Model implementation: Be instrumental in centralizing and transitioning work within the finance team.
• Mergers and acquisitions / Legal entity integration: Take the lead in planning and executing business combinations, involving people, process and system integration.
• Manages projects end-to-end to deliver business outcomes, ensuring that the projects are completed on time, within budget, and to a high level of client satisfaction. 
• Develops and maintains detailed, robust risk plan and project plan including resources, scope, schedule, budget, cost, forecast assumptions, dependencies, etc., keeping plans updated through the project lifecycle. 
• Responsible for the coordination and completion of projects, including the establishment of project plans, milestones, and deliverables in consultation with business stakeholders and external partners, e.g. carriers.
• Interacts and maintains ongoing communication at the appropriate levels within the team as well as with the senior stakeholders and ensures everyone on the delivery team understands their roles and responsibility.
• Undertakes weekly work streams and project meetings, documenting and following up on actions and risks identified from the meetings and escalate where needed, while ensuring remediation action plans are implemented.
• Build relationships with business, operations, IT and vendor technical staff and management to determine and resolve issues associated with project implementation, manage and mitigate risk, and ensure that a change control process is in place.
• Facilitate and lead decision-making processes required to move projects along to completion, and ensure we progress the completion of the milestones with PACE on the related project/programs.
• Ensures all supporting documentation is in place for all approvals, decisions or deviations from scope to allow successful quality assessments and tollgate reviews. 

 What you need to have:  

• 5 years+ dedicated project management experience leading multi-discipline teams within a financial services environment.
• Project management experience in a multi-cultural and multi-site environment
• Demonstrated ability in driving large-scale transformation projects.
• Domain knowledge in financial services or insurance preferred.
• Change management experience in technology and non-technology projects.
• Experience in stakeholder management, adhering to budget control, review and escalation.
• Excellent communication and business partnering skill.
• Managing prior projects/programs with a significant number of stakeholders presenting to and communicating with Senior leadership
• Experience in ensuring adoption by stakeholders and user populations, and ensuring anticipated benefits are realized. 

What makes you stand out?

• Committed and results driven.
• Ability to drive adoption among stakeholders.
• Domain knowledge in financial services or insurance is preferred.
• Successfully rolled out Projects (Tech and Non-Tech) for a regional or global team

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 83,000 colleagues advise clients in 130 countries.  With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter or subscribe to BRINK. 

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, age, background, disability, sexual orientation, and gender identity.

Company:

Description:

Company:

Description:

Marsh McLennan (MMC) is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Q Sentral:

Staff Accountant I

What can you expect?

• Be a part  of a regional accounting operation team
• Elevate your accounting processing knowledge
• Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

• Attractive performance driven incentives
• Participate in regional projects
• Career Development and Training Opportunities

We will count on you to:

• Assist in day to day accounting functions and processes as well as reporting of financial information
• May prepare journal entries, validate billing and revenue accruals as part of the SOX testing, administrative system accounting reports and/or consolidated statements. Analyzes and maintains the general ledger accounts and/or client insured records.
• Analyze various accounting reports including variances to forecast, budget and prior year.
• Coordinate revenue and expense accruals, while ensuring timely accurate monthly and quarterly close.
• Performs variation and trend analysis for key general ledger accounts or reports, which may include and not limited to; apply funds to insured records, process refunds to insured records, request payments for carriers and third parties.
• Presenting findings to senior management and stakeholders.
• Assists with the development, implementation and documentation of internal and external accounting and operating policies, procedures and process improvements for general accounting functions.
• Responds to ad hoc requests for financial information while, providing guidance, advise and train junior/less experienced accountants.
• Ensure compliance with corporate policies, carrier agreements, SOX procedures, tax regulations, local GAAP and US GAAP and local statutory regulations (as applicable) regarding financial matters.

What you need to have:

• Degree in Accountancy or equivalent
• Minimum 3 years of experience in General Ledger/ Accounts Receivables transactions in a Shared Service or Insurance environment
• Strong Microsoft Excel Proficiency
• Good command in English is required

What makes you stand out:

• Experienced in Record to Report (R2R)
• Good communication and interpersonal skills
• Willing to learn and take on new challenges
• Being team oriented

Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Company:

Description:

Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Accounting Office:

Analyst, Accounting Operations

What can you expect?

• Be a part of a regional accounting operation team
• Elevate your accounting knowledge through with our fellow chartered accountants
• Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

• Career Development and Training Opportunities
• Participate in regional projects
• Career Development and Training Opportunities

We will count on you to:

• Assist in day to day accounting functions and processes as well as reporting of financial information
• Prepares journal and approves offshore journal entries, consolidated statements and client carrier reconciliations
• Investigate and resolve customer accounts/Insurers/Reinsurers issues and attend to queries raised by Country Finance, Broker or Underwriters
• Perform insurer /customer statement reconciliation and follow-up to clear un-identified/un-reconciled items
• Analyzes, maintains and reconciles the general ledger accounts, balance sheet accounts and administrative systems.
• Ensure timely and accurate month end close.
• Preparation of monthly, quarterly and annual management reports.  Duties may also include the preparation of required regulatory reporting
• Preparation of Balance Sheet Reconciliation (including bank and Interoffice) on a timely basis as well as resolve reconciling and unreconciling items on a timely basis.
• Adheres to the accounting principles and practices and regulatory environment and ensures these principles and practices are applied in the daily work.
• Responds to ad hoc requests for financial information as well as operational analysis using various reporting tools as consistent with a global business leader

What you need to have:

• Degree in Accountancy or equivalent
• Minimum 1 years of experience in General Ledger/ Accounts Payable / Accounts Receivables transactions in a Shared Service or Insurance environment
• Strong Microsoft Excel Proficiency
• Fresh Graduates and Professionally Qualified Accountants are encouraged to apply
• Good command of English in both spoken and written

What makes you stand out:

• Good communication and interpersonal skills
• Willing to learn and take on new challenges
• Being team oriented

Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. 

Company:

Description:

Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Q Sentral:

Senior Analyst - Project Management Operations (Supporting Hong Kong)

What can you expect?

• Be a part of a regional operational shared service center
• Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

• Career Development and Training Opportunities
• Explore opportunities to work on regional and global projects
• Conducive Smart Office work environment

We will count on you to:

• Provide day to day operation support to our internal stakeholders, including: Operations and Technology, Finance, Sales and Distributions, LCPA etc.
• Interface with both business terms and functional teams to execute both BAU and change initiatives, including working with Marsh IT team on driving technology implementation and adoption.
• Perform data maintenance to ensure data properly setup in Marsh systems and conduct periodic review to improve data quality.
• Partner with the KL Shared Service Center to implement potential scope expansion in the center.
• Work with Marsh IT team to facilitate technology upgrade or digital innovation opportunities.
• Liaise with business in requirement gathering and change management.
• Co-ordinate cross-functional (e.g. Finance, LCPA, Sales and Distributions) input and resolution of issues related to projects or initiatives.
• Provide user training to different stakeholders to ensure smooth rollout of new technologies.

What you need to have:

• A Degree holder in any field
• Minimum 3 years of experience in project management, preferable in financial industry.
• Ability to understand, speak Cantonese and read write Chinese is highly preferred.
• Proficiency in Microsoft Word / Excel / PowerPoint.

What makes you stand out:

• Experience supporting shared service operation
• Ability to build strong relationships and build rapport with stakeholders, including but not limited to: Sales and Distribution, Legal and Compliance, and clients.
• Self-starter, resourceful with the ability to bring solutions and ideas to the company.
• Good project management and highly organized – excellent planning, analysis and problem solving skills.

Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. 

Company:

Description:

Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Office in Q Sentral:

Specialist - IT Product Support (Full Stack Applications)

What can you expect?

• Be a part of a global operation team
• Elevate your IT processing knowledge
• Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

• Participate in regional projects
• Career Development and Training Opportunities

We will count on you to:

• Responds to incidents within SLA
• communicates and follows up with colleagues on all incidents and requests.
• Escalates incidents and questions to appropriate support groups.
• Uses corporate incident management system to record and track
• Provide technical applications support across a range of technologies including but not limited to Java, Kubernetes, Mongo DB
• Take ownership of end user incidents providing effective communication and resolution

What you need to have:

• Bachelor's degree or equivalent and 3+ years of experience in supporting full stack applications
• Excellent technical trouble-shooter
• Must have debugged large applications from full stack perspective
• Database knowledge writing complex SQL queries in any RDBMS tool (Oracle or anything similar)
• Expertise in supporting applications based on JSP and Servlet, Apache Struts framework, Java, Springboot, .NET, REST Api’s, Angular
• Experience supporting Containerized applications

What makes you stand out:

• Strong interpersonal skills in order to work with Technical and Non-Technical personnel
• Good communication and interpersonal skills
• Demonstrate ability to be flexible with working hours, to react to situations within the App Support environment
• Being team oriented

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy, and people. The Company’s 81,000 colleagues advise clients in 130 countries.  With annual revenue over $19 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter or subscribe to BRINK. 

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law

Company:

Description:

Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Office in Q Sentral:

Specialist - IT Product Support

What can you expect?

• Be a member of the Application Management Services (AMS) Application Support Group under MMC Tech Elevate your IT processing knowledge
• Interact diverse colleagues and stakeholders from various line of business within MMC
• Hybrid workplace model 

What is in it for you?

• Provide high quality support to the Operations business across the Pacific Region.
• IT related training opportunities

We will count on you to:

• Rendering Level 2 support of APAC Insurance Solutions for our clients adhering to the INC/SR/CQR processes.
• Responsible for the configuration and maintenance of the applications
• Communicating effectively with business stakeholders, vendor and internal technical teams for issue resolutions.
• Acknowledges, updates and resolves incidents in the company’s incident management and tracking tool
• Investigates and diagnoses incidents and identifies misrouted tickets and re-assigns them appropriately
• Reviews all open, in-work, and pending incidents within ticket handling SLAs
• Provides incident resolution and recovery
• Managing and co-ordinating escalations to other AMS teams and Major Incident Management teams
• Works closely with Tier 1 team as well as Tier 3 project teams
• Provide support during core hours and on-call support for business critical application during non-core hours

What you need to have:

• At least 4-8 years of relevant experience in product support or in a similar role
• Strong application support experience in insurance domain applications and user issues resolution on Policy/Proposal/Client/Insurers/Billing etc
• Good general knowledge of standard computer software
• Excellent verbal and written communication skills
• Superior customer service skills

​

What makes you stand out:

• Strong customer support, communication and documentation skills
• Able to multi-task, with excellent time management and prioritization skills
• Flexible around working hours – occasional weekends/after-hours work will be required

Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

Company:

Description:

Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Accounting Office:

Accounting Internship

What can you expect?

• Be a part of a regional accounting operation team
• Elevate your accounting processing knowledge
• Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

• Career Development and Training Opportunities
• Participate in regional projects
• Career Development and Training Opportunities

We will count on you to:

• Assist in day to day accounting functions and processes as well as reporting of financial information
• Prepares journal and approves offshore journal entries, consolidated statements and client carrier reconciliations
• Investigate and resolve customer accounts/Insurers/Reinsurers issues and attend to queries raised by Country Finance, Broker or Underwriters
• Perform insurer /customer statement reconciliation and follow-up to clear un-identified/un-reconciled items
• Analyzes, maintains and reconciles the general ledger accounts, balance sheet accounts and administrative systems.
• Ensure timely and accurate month end close.
• Preparation of monthly, quarterly and annual management reports.  Duties may also include the preparation of required regulatory reporting
• Preparation of Balance Sheet Reconciliation (including bank and Interoffice) on a timely basis as well as resolve reconciling and unreconciling items on a timely basis.
• Adheres to the accounting principles and practices and regulatory environment and ensures these principles and practices are applied in the daily work.
• Responds to ad hoc requests for financial information as well as operational analysis using various reporting tools as consistent with a global business leader

What you need to have:

• Currently pursuing or completed Degree in Accountancy or equivalent
• Have an understanding in General Ledger/ Accounts Payable / Accounts Receivables transactions in a Shared Service or Insurance environment
• Strong Microsoft Excel Proficiency
• Those pursuing Professional Qualifications are encouraged to apply
• Good command of English in both spoken and written

What makes you stand out:

• Good communication and interpersonal skills
• Willing to learn and take on new challenges
• Being team oriented

Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. 

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Requirement:

• To promote company products & services to prospective customers.

• Update customers with monthly promotions and campaigns. 

• To achieve monthly target sets by the Company. 

• Contributes to team effort by accomplishing sales targets which are required by the management

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

Job Requirements:

• Candidate should possess an SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field.
• Preferably at least 1 year of related working experience in a Telesales/Collection
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome
• Able to work independently in a fast-paced environment.
• Good team player, positive attitude, and eager to learn.
• Fast learner and able to adapt to changes.
• Ability to multi-task, prioritize and manage time effectively.
• Demonstrate teamwork all the time.
• Willing to work under pressure.
• Open for Malaysian, full-time job with renewable 1-year contract.