Total 8 Manager job vacancies

Job responsibilities: 

• Report directly to the Head of Operations in Head Office.
• He/She will collaborate closely with the HQ division for Commercial, Finance, Insurance, Regulatory, QSHE and HR.
• Develop, manage and motivate the staff with aim of driving productivity and efficiency to provide best in class services.
• Develop and nurture relationships with key clients with aim to grow the business
• Collaborate and nurture relationships with vendors and agencies to expand the depth and width of services of the company.
• Ensure adherence to local and international cargo regulations, rules and safety protocols.
• Implement effective tracking and monitoring systems to provide prompt feedback and updates to clients
• Manage and drive profitability of the region.
• Provide monthly management updates to HQ in P&L, business KPI and growth plan. 

Job Requirements: 

• Bachelor’s degree in related field
• Minimum 10 years’ working experience in logistics or related industry 
• Excellent communications and interpersonal skills to manage clients, vendors, internal stakeholder and staff
• Able to communicate well in English, Malay and local dialects
• Exceptional verbal, written and visual communication skills
• Excellent leadership skills with steadfast resolve and personal integrity. 

- Competitive salary package 

工作職責：

• 直接向總部營運主管報告。
• 他/她將與總部商業、金融、保險、監管、QSHE 和人力資源部門密切合作。
• 培養、管理和激勵員工，旨在提高生產力和效率，提供一流的服務。
• 發展和培養與主要客戶的關係，以發展業務
• 與供應商和代理商合作並培養關係，以擴大公司服務的深度和廣度。
• 確保遵守當地和國際貨運法規、規則和安全協議。
• 實施有效的追蹤和監控系統，為客戶提供及時的回饋和更新
• 管理並提高該地區的盈利能力。
• 每月向總部提供損益表、業務 KPI 和成長計畫的管理更新。

工作要求：

• 相關領域學士學位
• 至少10年物流或相關產業工作經驗
• 具有出色的溝通和人際交往能力，能夠管理客戶、供應商、內部利害關係人和員工
• 能夠用英語、馬來語和當地方言進行良好溝通
• 優秀的口頭、書面和視覺溝通技巧
• 優秀的領導能力、堅定的決心和個人誠信。

- 具競爭力的薪資待遇

Job Responsibilities: 

• Report directly to the Head of Operations in Head Office.
• Collaborate closely with the HQ division for Commercial, Finance, Insurance, Regulatory, QSHE and HR.
• Develop, manage and motivate the staff with aim of driving productivity and efficiency to provide best in class services.
• Develop and nurture relationships with key clients with aim to grow the business
• Collaborate and nurture relationships with vendors and agencies to expand the depth and width of services of the company.
• Ensure adherence to local and international cargo regulations, rules and safety protocols.
• Implement effective tracking and monitoring systems to provide prompt feedback and updates to clients
• Manage and drive profitability of the region.
• Provide monthly management updates to HQ in P&L, business KPI and growth plan. 

Job Requirements: 

• Bachelor’s degree in related field
• Minimum 10 years’ working experience in logistics or related industry
• Excellent communications and interpersonal skills to manage clients, vendors, internal stakeholder and staff
• Able to communicate well in English, Malay and local dialects
• Exceptional verbal, written and visual communication skills
• Excellent leadership skills with steadfast resolve and personal integrity 

- Competitive salary package

工作職責：

• 直接向總部營運主管報告。
• 與總部商業、金融、保險、監管、QSHE 和人力資源部門密切合作。
• 培養、管理和激勵員工，旨在提高生產力和效率，提供一流的服務。
• 發展和培養與主要客戶的關係，以發展業務
• 與供應商和代理商合作並培養關係，以擴大公司服務的深度和廣度。
• 確保遵守當地和國際貨運法規、規則和安全協議。
• 實施有效的追蹤和監控系統，為客戶提供及時的回饋和更新
• 管理並提高該地區的盈利能力。
• 每月向總部提供損益表、業務 KPI 和成長計畫的管理更新。

工作要求：

• 相關領域學士學位
• 至少10年物流或相關產業工作經驗
• 具有出色的溝通和人際交往能力，能夠管理客戶、供應商、內部利害關係人和員工
• 能夠用英語、馬來語和當地方言進行良好溝通
• 優秀的口頭、書面和視覺溝通能力
• 卓越的領導能力、堅定的決心和個人誠信

- 具競爭力的薪資待遇

Key Responsibilities:

• Client Engagement & Needs Assessment: Identify potential clients and understand their IT modernization needs. Conduct thorough assessments of existing applications to determine modernization areas.
• Solution Proposal & Customized Solutions: Develop comprehensive proposals outlining modernization strategies. Tailor solutions to meet specific client needs, whether it's legacy system migration or cloud adoption.
• Technical Expertise & Product Knowledge: Stay updated on the latest IT modernization solutions and trends. Collaborate with technical teams to provide accurate guidance to clients.
• Cost Estimation & Relationship Building: Provide detailed cost estimates and ROI projections for modernization initiatives. Cultivate strong client relationships to become a trusted advisor.
• Competitive Analysis & Negotiation: Monitor competitors and understand market offerings. Negotiate contracts and close deals to meet client needs.

Requirements

• Diploma in Information Technology or related field.
• Minimum 2 years of sales experience, preferably in ICT.
• Strong technical acumen in IT application modernization and industry best practices
• Proficient in effective sales techniques, including prospecting, negotiation, and customer service.
• Excellent verbal and written communication skills to convey complex IT concepts clearly.
• Strong problem-solving ability and adaptability to changing technologies and market trends.
• Understanding of clients' industry and business goals to align modernization solutions.
• Basic project management skills and effective time management

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

主要責任：

• 客戶參與和需求評估：識別潛在客戶並了解他們的 IT 現代化需求。對現有應用程式進行徹底評估，以確定現代化領域。
• 解決方案提案和客製化解決方案：制定概述現代化策略的綜合提案。客製化解決方案以滿足特定客戶的需求，無論是遺留系統遷移還是雲端採用。
• 技術專長與產品知識：隨時了解最新的 IT 現代化解決方案和趨勢。與技術團隊合作，為客戶提供準確的指導。
• 成本估算與關係建立：為現代化計畫提供詳細的成本估算和投資報酬率預測。培養牢固的客戶關係，成為值得信賴的顧問。
• 競爭分析與談判：監控競爭對手並了解市場產品。談判合約並完成交易以滿足客戶需求。

要求

• 資訊科技或相關領域的文憑。
• 至少 2 年銷售經驗，最好是 ICT 領域的銷售經驗。
• 在 IT 應用現代化和行業最佳實踐方面具有強大的技術敏銳度
• 精通有效的銷售技巧，包括勘探、談判和客戶服務。
• 優秀的口頭和書面溝通能力，能夠清晰地傳達複雜的 IT 概念。
• 強大的解決問題的能力以及對不斷變化的技術和市場趨勢的適應能力。
• 了解客戶的行業和業務目標，以調整現代化解決方案。
• 基本的專案管理技能和有效的時間管理

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Location: Remote (Malaysia, KL/Selangor preferred in case there's any management offsite)

Role:
The Sales Operations Manager will oversee and enhance the sales operation infrastructure. This strategic role involves optimizing sales processes, managing sales data, and aligning the sales team with our business objectives to drive success and revenue growth.

Responsibilities:

• Develop and implement efficient sales processes and strategies.
• Manage sales analytics to ensure accurate forecasting, pipeline management, sales strategy execution, and reporting.
• Coordinate with the sales team to align sales strategies and operations with business goals.
• Develop and deploy creative solutions in tracking the sales team's activities.
• Provide detailed sales reports and insights to senior management, highlighting trends, growth opportunities, and challenges.
• Train and support sales representatives and staff to enhance their product knowledge and sales skills.
• Collaborate with other departments to ensure a cohesive approach to market expansion and client satisfaction.
• Ensure that leads followed up has a proper resolution within 30 days of appointment.
• Ensure that all calls have a resolution, maintaining high standards of customer service and operational efficiency.
• Accurately manage transaction logs for finance to bill clients and for closers to receive their commissions accurately.
• Manage the productivity of full-time closers, ensuring they remain productive during non-event periods.
• Identify additional opportunities for revenue generation.
• Develop strategies to minimize the gap between payments receivable.
• Analyze the training needs of the sales team, identifying strengths and weaknesses to tailor training accordingly.
• Set team goals and targets for each account to drive performance and accountability.
• Develop detailed onboarding programs for new sales staff to ensure a smooth transition and rapid time to productivity.
• Manage account managers to ensure that client relationships are maintained excellently and that events/campaigns are well prepared in advance according to established protocols.

Results:

• Enhanced operational efficiency and reduced sales cycle times.
• Accurate sales forecasting and effective management of sales pipelines.
• Improved sales team productivity and achievement of sales targets.
• Increased client satisfaction and retention rates.
• Efficient management of transaction records to support accurate billing and timely commission payments.
• Effective training and onboarding that enhances team capabilities and addresses performance gaps.
• Well-managed client relationships and successfully executed events and campaigns.

Requirements

• Proven experience in sales operations, preferably in a sales outsourcing or agency environment.
• Strong understanding of sales process management, creative problem-solving, and data analysis.
• Excellent communication and leadership skills.
• Ability to work strategically and collaboratively across departments.
• High attention to detail and a focus on data-driven decision-making.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

地點：遠端（最好是馬來西亞、吉隆坡/雪蘭莪，以防管理人員不在現場）

角色：
銷售營運經理將監督和加強銷售營運基礎設施。這個策略角色包括優化銷售流程、管理銷售數據以及使銷售團隊與我們的業務目標保持一致，以推動成功和收入成長。

職責：

• 制定並實施高效率的銷售流程和策略。
• 管理銷售分析以確保準確的預測、通路管理、銷售策略執行和報告。
• 與銷售團隊協調，使銷售策略和營運與業務目標保持一致。
• 開發和部署創造性的解決方案來追蹤銷售團隊的活動。
• 向高階管理層提供詳細的銷售報告和見解，突顯趨勢、成長機會和挑戰。
• 培訓和支援銷售代表和員工，以提高他們的產品知識和銷售技能。
• 與其他部門合作，確保採用一致的方法來擴展市場並提高客戶滿意度。
• 確保後續線索在預約後 30 天內得到適當的解決。
• 確保所有呼叫都能解決，維持高標準的客戶服務和營運效率。
• 準確管理財務交易日誌，以便向客戶開立帳單，並讓結算者準確收到佣金。
• 管理全職終結員的生產力，確保他們在非活動期間保持生產力。
• 確定額外的創收機會。
• 制定策略以盡量減少應收付款之間的差距。
• 分析銷售團隊的培訓需求，確定優勢和劣勢，從而相應地客製化培訓。
• 為每位客戶設定團隊目標，以提高績效和問責制。
• 為新銷售人員制定詳細的入職計劃，以確保平穩過渡並快速提高生產力。
• 管理客戶經理，確保客戶關係得到良好維護，並根據既定協議提前做好活動/行銷活動的準備。

結果：

• 提高營運效率並縮短銷售週期。
• 準確的銷售預測和有效的銷售通路管理。
• 提高銷售團隊的生產力和銷售目標的實現。
• 提高客戶滿意度和保留率。
• 高效率管理交易記錄，支援準確計費和及時佣金支付。
• 有效的培訓和入職培訓可以增強團隊能力並解決績效差距。
• 管理良好的客戶關係並成功執行活動和活動。

要求

• 擁有豐富的銷售營運經驗，最好是在銷售外包或代理環境中。
• 對銷售流程管理、創意問題解決和數據分析有深入的了解。
• 優秀的溝通和領導能力。
• 能夠跨部門進行策略性的協作。
• 高度關注細節並注重數據驅動的決策。

津貼和福利

• 員工股權
• 佣金和獎金
• 彈性的工作時間
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會