Customer Service Executive
Contract
Fresh/Entry Level
5 days ago
Locations:
Ara Damansara
Johor Bahru
Key Responsibilities:
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products.
T...
Locations:
- Ara Damansara
- Johor Bahru
Key Responsibilities:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products.
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Requirements
- Candidates must possess at least a SPM.
- Required language(s): English, Bahasa Malaysia, Mandarin
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
- Applicants must be willing to work on rotational shifts.
- Each shift consists of 9 working hours and an inclusive of 1 hour lunch for rest.
Perks & Benefits
- Employee equity
- Commission and bonus
- Allowance (travel stipends, transportation, etc.)
- Nearby public transport
- Personal leave
- Open culture
- Personal development opportunities
MVC Resources is a boutique HR consulting firm specializing in enabling talent and skills gap for executives and organisation.
Since inception, MVC is instrumental in helping organisation to further grow their business from local, regional and global. Throughout the years, we have partnered with various organizations from start-ups, SMEs and MNCs in enabling talents, technologies and skills to grow. Our customers range across different industries and disciplines.
