Total 15 Director/C-Level Information Technology job vacancies in D09 Cairnhill, Orchard, River Valley

Be a Part of Something BIG!

We are seeking for a Senior Director – Technology for Enterprise Platforms business under Singtel DigitalInfraCo, to lead the software development and delivery of Enterprise Platforms to help telcos to accelerate monetization of networks and clouds. The candidate will have a great opportunity to work with global telcos and enterprises in designing the solution architecture to make successful global deployments of Enterprise platforms. The role will report to the Head of Enterprise Platforms and will lead a team of developers, DevOps and architects to deliver the Enterprise platforms roadmap.

Singtel is building a unique Enterprise platform completely homegrown and in this position you will be lead the platform engineering and delivery team.

Make an Impact by

• Build Enterprise platforms in a completely scalable fashion that can process millions of messages and customer transactions concurrently.
• Build a hybrid infrastructure that comprises of different types of deployment including baremetal and hyper scalar infrastructure.
• Design the architecture and lead the software development of the platform in an infrastructure agnostic fashion so that the platform can work with any backend tool/product/platform in a plug and play fashion.
• Bring in your experience in building scalable and repeatable platforms to make every component of the platform modular by design with industry grade security.
• Design and implement RESTful APIs to expose platform features as microservices.
• Build and deploy performant modern web applications in React, Redux, Webpack, ES6 or similar technologies
• Architect efficient and scalable backend systems
• Automate the testing process for every new release of the platform with end to end unit, functional, integration, load and security tests for the platform
• Write and ensure the code is high-quality (Python, Go, Java etc) that communicates with upstream backend services via HTTP APIs and mentor all developers and architects in the team to write industry grade software code with all best practises.
• Be accountable for the entire source code that goes in production and lead code reviews and design reviews to identify platform defects early on and validate platform design incrementally.
• Identify and resolve performance and scalability issues of the platform
• Lead all code reviews and solution design reviews.
• Lead the solution architect team to work closely with CTO’s of customers to design a 5G solution architecture that suits the customers IT and security design.
• Lead software development and associated new technology selection and adoption. Focus areas include developing API driven features on big data, machine learning, auto scaling micro-services, scalable data storage/retrieval.
• Adopt industry standard coding practises to lead the development team with strict enforcement of best practises to develop the platform to ensure scalability, security and stability
• Collaborate with product management and Business development teams to develop roadmap that meets market demands.
• Lead partnership conversations from technology perspective and due diligence.
• Build a world class engineering team and lead by example in practising best practises of software development.

Skills for Success

• In depth understanding of the whole web stack, web protocols, and web performance optimisation techniques
• In-depth understanding of web frameworks
• Detailed knowledge of minimum one modern JavaScript framework: React, Ember, Angular, etc
• Proficient understanding of the HTTP protocol
• In depth knowledge of Relational, No-SQL databases, and message queues/brokers
• Understand at least one backend MVC framework - Java and Spring Boot are strongly preferred
• Build micro-services and understand different patterns to approach the designs.
• Worked on cloud platforms and in depth understanding tools such as Kubernetes, Docker.
• Experience in designing and delivering APIs and security models
• Excellent understanding ofMessage queue systems
  Monitoring and logging tools
  Front-end frameworks
  Web app frameworks
  Databases and storage/caching
  

Backend Programming Language Java (J2EE and J2SE 1.8 or higher) , Python or similar

Front End Programming Language HTML, CSS, React, Bootstrap, Angular, JQuery or similar

Database Technologies Cassandra or MongoDB or Elasticsearch (At least 2). SQL databases like Postgres, MySQL

Source code Management and Build GIT, Maven, Ant or similar

Scrum/Task Management JIRA, Confluence or similar

Messaging Kafka, Any Pub/Sub library

Dev Ops & Containerization Docker, Jenkins or similar

Scalable deployment Kubernetes

Integration methods REST API’s, messaging, WSDL, SDK’s

API Documentation Swagger or similar

• Experience leading development of complex, enterprise grade, configurable, scalable software platforms which can scale regionally globally.
• A solid background in systems level thinking and design. Combined with the ability to translate technical strategy and architectures into concrete products with phased execution approach.
• Broad and deep knowledge of relevant technologies, including messaging, relational and NoSQL databases, data modelling and analytics. Exposure and knowledge on Artificial intelligence will be a plus.
• Deep understanding of the architectural principles for cloud based platforms that include SaaS, PaaS, multi-tenancy, infrastructure as code, and continuous availability.
• Experience working and managing an agile software engineering team
• Strong written and verbal communication skills.
• Ability to collaborate effectively across various cross-functional teams and groups.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Descriptions:

Responsibilities:

• Working with the CEO, Product Owners, and partners to lead technology build, evaluate technology trade-offs, oversee vendor engineering engagements, and deliver features and capabilities aligned to the business model to build on the minimum viable product (MVP) to successful global rollout.
• The CTO will discuss with partners, fintechs, co-creation clients, and business to expand the offering.
• Co-ordinate, question and interrogate technology opportunities with engineering team and innovate to sustain a competitive advantage.
• Employ a managerial mindset that seeks to optimise the business outcome for the venture while establishing sound governance, internal process, adherence to policies and processes. This role requires close coordination with the overall company CTO.
• Thought leadership and demonstratable subject matter expertise on use of machine learning (ML), Artificial Intelligence (AI), APIs, Data Analytics, cyber security, DevSecOps and similar technology applications.
• Develop and implement distributed ledger solutions leveraging subject matter expertise in blockchain technology.
• Establish sound technology operation covering incident management, problem management, service levels (SLAs) and business continuity processes
• Any other ad-hoc duties as assigned by supervisor

Requirements:

Applicant needs to be comfortable with 6 months to 1 year contract duration.

Good to have below skillsets:

• Expert knowledge of mainstream cloud provider (eg AWS / firebase), Cloud-native services, and elastic infrastructure.
• Expert background in Javascript/Typescript technology stack, NodeJS, Next.js and NestJS,distributed systems, authentication mechanisms, asynchronous event processing, message queues, and architecture patterns.
• Knowledgeable on modern object orientated programming practises including entity frameworks, dynamic reflection, and reusable interfaces.
• Familiarity with 3rd party system integrations via APIs (HTTP/REST)
• Familiar with OWASP, secure by design, secure coding practises, code scanning, unit testing, dependency management (deprecation,vulnerabilities, licensing)
• Familiarity with DevOps, Infrastructure-as-Code including continuous integration, delivery,deployment and assurance.
• Experience in front-end React and JavaScript/Typescript presentation frameworks
• Experience with operating highly-available production financial systems
• Familiarity with SQL & NoSql databases, DNS, service discovery, and related infrastructure components
• Hands on experience on blockchain protocols, consensus, wallet and key management, and higher order principles (tokens, ERC, NFTs)
• Overseeing scrum teams, engineers, and ensuring reliable delivery of sprints, change management of features and bug fixes, and backlog
• Ability to wear multiple hats such as individual contributor, team lead, solution architect,facilitator.
• Beneficial if possessses knowledge of the FinTech ecosystem for Digital Payments, eKYC & AML, Data, and ESG platforms.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

EA Licence No: 99C4599

Recruit Express Pte Ltd

Be a Part of Something BIG!

​​​​​​​

This role is part of a high priority talent pipeline for Singtel. In this role, you will lead the strategic transformation efforts for Singtel Singapore, focused on process/productivity improvement and change management. You will need to leverage data to diagnose, conceptualize and plan for implementation of strategic initiatives across the organisation to achieve transformation objectives, acting as a thought partner to business units and the leadership team, and driving adoption of emerging trends, technologies, and best practices to optimise organizational effectiveness and efficiency.

We are looking for a strong lead and problem solver, with the ability to shift seamlessly between strategy, consulting, employee engagement and change management. You will collaborate and build strong relationship with stakeholders across functions and facilitate discussions and decision making at different levels of the organisation.

To be successful, you have a strong people leadership track record, a hypothesis-driven approach to problem solving, effective quantitative and communication skills, and the tenacity to take on the challenges while working collaboratively across the organization.

Make an Impact by

Working cross functionally with senior stakeholders to deliver high impact projects and program manage the transformation for the business. You will also present to leadership when required.

Advancing Business Performance

• Set annual objectives, quarterly milestones, and drive strategy and operational excellence.
• Define success metrics and KPIs to track effectiveness of initiatives / program impact.
• Align the highest-level company priorities with effective day-to-day operations and identify improvement opportunities within the business.
• Be a thought partner to the leadership team to provide objective, business critical analysis and insights to advocate, challenge, and enable business decisions.
• Seek and bring in external best practices, including conducting research, testing emerging ideas and technologies, to identify effective strategies and solutions to achieve transformation objectives.

Driving Strategic Initiatives

• Conduct data-driven business analytics to support and make recommendations on strategy.
• Collaborate with cross-functional teams to influence priorities, work alongside business unit teams to ensure priorities are met.
• Escalate & frame issues to resolve on transformation priorities.
• Pilot and scale key productivity improvement initiatives for Singtel Singapore

Leading Change Management

• Lead change management process including regular pulse surveys.

Skills for Success

To excel in this role, you should have:

Education and Qualifications:

• A recognized degree in Finance, Accounting, Business, Economics, IT or Engineering.

Work Experience:

• 7+ years of relevant work experience
• Strong network within Singtel Singapore
• Experience developing and understanding business strategy.

Technical / Professional Skills:

• Experience with analytical problem-solving, quantitative analysis, and communicating findings to executive management.
• Experience developing and understanding business strategy.
• Experience leading large-scale transformations covering multiple workstreams including organisation, IT, capex, and change management.
• Understanding of survey methodologies & analyses using Qualtrics dashboard

Non-Technical / Soft Skills:

• Experience working in complex organizations, working cross-functionally, and developing strong organizational relationships.
• Ability to work in an ambiguous, fast-changing environment.
• Excellent written and verbal communication skills.

Rewards that Go Beyond

• Onsite with Flex work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Be a Part of Something BIG!

​​​​​​​

This role is part of a high priority talent pipeline for Singtel. In this role, you will lead the strategic transformation efforts for Singtel Singapore, focused on process/productivity improvement and change management. You will need to leverage data to diagnose, conceptualize and plan for implementation of strategic initiatives across the organisation to achieve transformation objectives, acting as a thought partner to business units and the leadership team, and driving adoption of emerging trends, technologies, and best practices to optimise organizational effectiveness and efficiency.

We are looking for a strong lead and problem solver, with the ability to shift seamlessly between strategy, consulting, employee engagement and change management. You will collaborate and build strong relationship with stakeholders across functions and facilitate discussions and decision making at different levels of the organisation.

To be successful, you have a strong people leadership track record, a hypothesis-driven approach to problem solving, effective quantitative and communication skills, and the tenacity to take on the challenges while working collaboratively across the organization.

Make an Impact by

Working cross functionally with senior stakeholders to deliver high impact projects and program manage the transformation for the business. You will also present to leadership when required.

Advancing Business Performance

• Set annual objectives, quarterly milestones, and drive strategy and operational excellence.
• Define success metrics and KPIs to track effectiveness of initiatives / program impact.
• Align the highest-level company priorities with effective day-to-day operations and identify improvement opportunities within the business.
• Be a thought partner to the leadership team to provide objective, business critical analysis and insights to advocate, challenge, and enable business decisions.
• Seek and bring in external best practices, including conducting research, testing emerging ideas and technologies, to identify effective strategies and solutions to achieve transformation objectives.

Driving Strategic Initiatives

• Conduct data-driven business analytics to support and make recommendations on strategy.
• Collaborate with cross-functional teams to influence priorities, work alongside business unit teams to ensure priorities are met.
• Escalate & frame issues to resolve on transformation priorities.
• Pilot and scale key productivity improvement initiatives for Singtel Singapore

Leading Change Management

• Lead change management process including regular pulse surveys.

Skills for Success

To excel in this role, you should have:

Education and Qualifications:

• A recognized degree in Finance, Accounting, Business, Economics, IT or Engineering.

Work Experience:

• 7+ years of relevant work experience
• Strong network within Singtel Singapore
• Experience developing and understanding business strategy.

Technical / Professional Skills:

• Experience with analytical problem-solving, quantitative analysis, and communicating findings to executive management.
• Experience developing and understanding business strategy.
• Experience leading large-scale transformations covering multiple workstreams including organisation, IT, capex, and change management.
• Understanding of survey methodologies & analyses using Qualtrics dashboard

Non-Technical / Soft Skills:

• Experience working in complex organizations, working cross-functionally, and developing strong organizational relationships.
• Ability to work in an ambiguous, fast-changing environment.
• Excellent written and verbal communication skills.

Rewards that Go Beyond

• Onsite with Flex work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Make an Impact by

• Seeking a highly skilled and motivated Cyber Security Testing Lead who is skilled in application and infrastructure penetration testing, vulnerability assessment and source code review to guide and review the work of external and cross function team security testers. Need to be responsible for assessing and enhancing the security posture of the organisation’s critical applications and infrastructure through comprehensive testing, vulnerability assessment, and penetration testing techniques. Expertise will play a crucial role in identifying security vulnerabilities and recommending risk mitigation strategies to different senior stakeholders.
• Review and tailor the scope of external penetration testing, along with Domain security champions.
• Review the results of external penetration tests and partner with Domains to contextualise findings and prioritise remediation
• Conduct application and infrastructure penetration testing, vulnerability assessment and source code review in line with Singtel’s standards, through leveraging own team, cross-functional teams or external testers.
• Perform targeted application security assessments and penetration tests for various applications such as mobile, and web services as needed.
• Collaborate with cross-functional teams to provide guidance on Singtel’s standards, security best practices and recommend remediation strategies.
• Work with third party penetration testers to coordinate annual penetration tests for the organisation.
• Collaborate with cross-functional team’s penetration testers and provide guidance on scoping, rules of engagement, testing methodology and reporting.
• Develop and maintain detailed documentation of security assessments, including findings, methodologies, and recommendations.
• Utilize both manual testing and automated application vulnerability scanning/testing tools for assessments.
• Retest security vulnerabilities and update reports with retesting results.
• Stay updated with the latest security trends, vulnerabilities, and attack techniques to enhance the effectiveness of security testing methodologies.

Skills for Success

• Bachelor’s degree in computer science, Information Security, or a related field.
• Solid experience in application security testing, vulnerability assessment, source code review and penetration testing.
• Proficiency in performing application security testing using manual techniques, as well as utilizing runtime vulnerability testing tools and/or code review tools.
• Strong understanding of OWASP Top 10, CWE/SANS Top 25, and other common vulnerability frameworks.
• Attained OSCP or CREST
• Familiarity with various security tools and products like Fortify, AppScan, Webinspect, Burp Suite, Nessus, etc.
• Strong understanding of APIs, HTTP protocol, and Cloud technologies
• Familiarity with secure coding practices and common programming languages
• Strong written and verbal communication skills, including the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholder.

Make an Impact by

• Provide leadership and strategy for cybersecurity monitoring and incident response operations supporting Group IT and Singtel.
• Take leadership role to detect, manage and respond to cybersecurity incidents and provide updates to internal stakeholders and management. Work closely with Group Risk Management (GRM) to support crisis management processes and exercises.
• Manage a highly specialised team of security analysts, incident managers and incident responders to effectively monitor, defend and response to cyber threats and events. Develop critical in-house talent and capabilities, while leveraging on 3rd party services. Aggressively drive automation using AI and other technology.
• Build and maintain an effective threat intel capability and working collaboratively with other internal SOCs and partners to coordinate defensive tactics and playbooks against cyber threats.
• Continuously identify and enhance 24x7 operations, incident and crisis management processes, automation, and capabilities to progressively strengthen the security posture of Singtel and its group of companies.
• Experience in Security Ops and monitoring of Cloud set up
• Partner with Cyber Threat Intel team and perform Hunting as per event, or per time-driven calendar.
• Lead the automation of SOC and IR runbooks, moving the SOC team up the value chain.

Skills for Success

• Bachelor Degree in Computer Science, Computer Engineering, Electrical Engineering or other relevant field of study
• Professional security management certifications such as Certified Information Systems Security professional (CISSP), Certified Information Security Manager (CISM), specialised SANS certifications, or other similar credentials, is required.
• Minimum 10 years of experience as in IT or security roles.
• Minimum 5 years of practical experience managing security operations, SOCs or equivalent security programmes.
• Experience working with Internal Audit, Governance and Compliance teams.
• Expert or advance level competence in the following :Cyber Incident Management
  Partnership Management
  Network Security
  Platform Security
  Security Programme Management
  Stakeholder Management
  Threat Analysis and Defence
  Threat Detection and Response
  Security Monitoring Tools
• Advanced understanding in the following areas:Data Security
  Physical Security
  Regulatory requirements
  Data Loss Prevention strategies
  
• Expert competence in the following:Communication
  Leadership
  Decision Making
  Developing People
  Resource Management
  
• Have exposure to other compliance audits such as PCI, PDPA, GDPR, CCoP mostly related to security part.

Make an Impact by

• Provide leadership and strategy for cybersecurity monitoring and incident response operations supporting Group IT and Singtel.
• Take leadership role to detect, manage and respond to cybersecurity incidents and provide updates to internal stakeholders and management. Work closely with Group Risk Management (GRM) to support crisis management processes and exercises.
• Manage a highly specialised team of security analysts, incident managers and incident responders to effectively monitor, defend and response to cyber threats and events. Develop critical in-house talent and capabilities, while leveraging on 3rd party services. Aggressively drive automation using AI and other technology.
• Build and maintain an effective threat intel capability and working collaboratively with other internal SOCs and partners to coordinate defensive tactics and playbooks against cyber threats.
• Continuously identify and enhance 24x7 operations, incident and crisis management processes, automation, and capabilities to progressively strengthen the security posture of Singtel and its group of companies.
• Experience in Security Ops and monitoring of Cloud set up
• Partner with Cyber Threat Intel team and perform Hunting as per event, or per time-driven calendar.
• Lead the automation of SOC and IR runbooks, moving the SOC team up the value chain.

Skills for Success

• Bachelor Degree in Computer Science, Computer Engineering, Electrical Engineering or other relevant field of study
• Professional security management certifications such as Certified Information Systems Security professional (CISSP), Certified Information Security Manager (CISM), specialised SANS certifications, or other similar credentials, is required.
• Minimum 10 years of experience as in IT or security roles.
• Minimum 5 years of practical experience managing security operations, SOCs or equivalent security programmes.
• Experience working with Internal Audit, Governance and Compliance teams.
• Expert or advance level competence in the following :Cyber Incident Management
  Partnership Management
  Network Security
  Platform Security
  Security Programme Management
  Stakeholder Management
  Threat Analysis and Defence
  Threat Detection and Response
  Security Monitoring Tools
• Advanced understanding in the following areas:Data Security
  Physical Security
  Regulatory requirements
  Data Loss Prevention strategies
• Expert competence in the following:Communication
  Leadership
  Decision Making
  Developing People
  Resource Management
• Have exposure to other compliance audits such as PCI, PDPA, GDPR, CCoP mostly related to security part.

Anywheel is seeking a Chief Technology Officer with an active-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The candidate can expect to play an active role in the development and completion of projects, plan and monitor work schedules, and work with multiple and diverse teams to improve Anywheel's app and services.

Some of the responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.

Technical Requirements

• Lead technology and innovation efforts
• Participate in high level technical strategic discussions with the engineering, QA and product departments
• Strong understanding of the SDLC Activities which include Analysis, Design, Development, Testing, Deployment and Post-Production Support
• Experience working in an Agile environment, including practices like Continuous Integration and Delivery (CI/CD) and Test-Driven Development
• Establishing various best practices for software development (eg. documentation, testing), and encouraging their adoption with the team and organization
• Supporting established organizational objectives by developing goals and strategies
• Participates in cross-functional team meetings to help establish business direction

Additional Requirements

• Degree / Masters in Computer Science, Software Engineering or equivalent
• 10+ years of hands-on coding experience, with a proven track record of handling complex engineering projects
• 5+ years of relevant Engineering Management and leadership Experience
• Experience in translating technical concepts into language for audiences, including software engineers, business and technical leaders
• Up-to-date knowledge of the industry
• Has knowledge of system architecture
• Ability to persuade others through presentations, demonstrations, and written communication
• Strong preference for candidates with significant expertise in one or more of these software stack although you will not be required to code on a day to day basis
• To apply, please send an updated copy of your resume to support@anywheel.sg

[What the role is]

The Strategic System Department spearheads the development and operation of strategic pan-NEA systems in support of its operational objectives by leveraging WOG or best-in-class technology. The department also governs and manages key sensor networks to support NEA’s operational resiliency and transformation in alignment with WOG initiatives. This entails working closely with key stakeholders to harness synergies in both internal and WOG systems to introduce proven technologies into Ops processes for enhanced operational excellence. Critical work involves the conceptualisation, development, operationalisation and management of strategic systems to support and sustain new operating models.

[What you will be working on]

You will take the role of Business Architect who oversee the Ops-Tech integration and design throughout multiple pan-NEA system life-cycle. As part of the programme team comprising system owners, field operation officers and IT professionals, you ensure implementation across multiple operation domains achieve the expected business outcome. You will focus on the continuous design evolution of the system in alignment with Whole-of-Government (WOG) initiatives and source for best-fit technology solutions. You possess strong WOG collaborative acumen and relevant industry knowledge of best practices.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Knowledge in Computer Science, Information Technology or Sciences would be an advantage
• Relevant work experience in major IT and workflow re-engineering system projects and/or engineering systems with major IT components in government settings would be an advantage. Fresh graduates are welcome to apply.
• Experience with managing AI/ML systems would be an advantage
• Good team player with strong interpersonal communication, presentation & writing skills
• Self-starter and able to accept a significant level of responsibility and accountability
• Able to reimagine the delivery of services from a customer-centric perspective, identify improvements and redesign the service delivery process from a service journey perspective
• Able to translate service processes into design of digital systems
• Keep abreast of latest technologies, identify new tools/technologies, assess usefulness and applicability in the context of operations and agency’s IT environment, ready for adoption to improve service delivery and productivity
• Work well across agencies to achieve better coordination and integration of technology and processes
• Able to work under fast-paced and multi-tasking environment

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager--Assistant-Director--Strategic-System-Department----Contract_JR-10000021104

Make an Impact by

• Should be able to work with various telco and ICT stake holders, including pre-sales, product, engineering, operations SMEs and Help desk teams to resolve root causes and influencing design decision to avoid them all together.
• Must be well versed in Telco and ICT backend Infrastructure, overlay customer services and problem management processes, frameworks, and techniques
• To have strong customer focus, technical knowledge and will lead a team of Problem Managers who will be accountable and responsible for pro-actively identifying, documenting, and investigating chronic, systemic, and critical issues affecting enterprise customer services. This roe, along with the team own the life cycle of all problems including finding root causes and resolving them and documenting and monitoring the stability of the fixes.
• Accountable and responsible to own and manage all outcomes of Problem Management practices of Global Delivery Telco and ICT verticals.
• Having very good understanding of core telco technology areas like MPLS VPNs, Internet, SD-WAN, NFV, Cyber Security, and operation management.
• Provide innovative thought leadership to problem management team to ensure high availability and stable services.
• Responsible for adaptation of top tier Telco best practices in Problem Management processes including pro-active detection, automation, and continual service improvement.
• Manage a wide variety of internal and external stakeholders and rally them together to deliver stable work arounds and SIPs (Service Improvement Plans).
• Enable the team with training and skill set building in current and future technology areas, statistical and analytical and soft skills.
• Attract, retain, and grow talent through mentorship and supervision.
• Achieve increased efficiencies, year-on-year increased productivity and maintain optimized resources.
• Achieve conflict resolution and clearing of potential roadblocks.
• Lead audits and critical problem investigations as required by the organization in various areas.

Skills for Success

• Diploma/Degree in Computer Science, Information technology or a relevant field.
• Commercial exposure at least 10 years ,
• Technical Certification (IT-related). OEM certification – eg CCxx/CCDP
• Other adjacency (virtualization, cyber etc)
• Some ICT and telco convergence handling (preferred)
• Enterprise grade Customer Service skills
• Business acumen
• Good to have:Awareness of the current technology;
  In-depth knowledge of network technologies and products;
  Awareness of technology changes;
  Ability to multi task and involve in multiple outages over-sight
  Ability to work in a team;
  Ability to use Microsoft suite of products include Visio, network tools and similar products;
  Good literacy, numeracy, verbal and communication skills, required to present to Customer’s end customer;
  

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Responsibilities:

• Work with the leadership team to set clear priorities and goals for IT management and production, balancing the long-term and immediate needs.
• Develop and manage annual and quarterly budgets.
• Oversee data security, management, and governance.
• Manage strategic vendor and technology partner relationships.
• Manage IT resource allocation, goal/KPI setting, and performance metrics.
• Define the company’s overall technology strategy to support business objectives.
• Identifying and championing digital transformative technology initiatives, IT architecture and strategy development that streamline operations and enhance customer experiences.
• Ensure tight collaboration across departments to drive strategic initiatives, including understanding of the alignment between technology strategy and various technology road maps.
• Leading the technology team by fostering a culture of innovation, encouraging out-of-the-box thinking to deliver cutting-edge solutions.

Education & Experience Requirements:

• Bachelor’s degree in computer science, engineering, information systems or related field
• Previous experience as a CTO, director, or similar leadership role.
• Broad knowledge of software engineering: languages, frameworks, techniques, and industry trends.
• Experience designing and managing an effective IT governance framework across the spectrum of IT service delivery.

The successful candidate will be responsible for the overall aspects of Product Management for the Singtel’s 5G product portfolio. As an Associate Director for Product Management you will be responsible for 5G Connectivity, Campus Network, MEC (Multi-Access Edge Computing) product management. Key responsibilities include building and managing of Singtel’s 5G portfolio, including GTM, product lifecycle management, pricing management, ownership of product profitability, managing of product feature roadmap, and supporting business development teams on their market engagements, and day 1/day 2 process creation

Key Responsibilities

• Define and develop IaaS product SKUs, 5G connectivity, campus network and functional requirements to communicate these needs to engineering.
• Providing strategic direction, product feature prioritization, and tactical execution, while working closely with customers
• Manage the entire product management lifecycle and include deep interaction with customers, sales, and engineering
• Provide compelling vision and product strategy for 5G
• Managing overall cost structure, pricing strategy, and product P&L.
• Gather requirements from customers, sales and support and driving ongoing prioritization of product investments
• Drive roadmap, positioning, requirements and feature delivery for a new product.
• Developing use cases that demonstrates unique value proposition and benefits of our products
• Collaborate with product marketing to support creation of customer driven messaging and content.
• Serve as the subject matter authority for 5G and related products services/ capabilities
• Work with partnership teams to help discover and evaluate the potential of unique solutions and devices to help build a 5G ecosystem
• Developing use cases that demonstrates unique value proposition and benefits of our products (eg cloud economics and TCO, 5G vs WiFi).
• Responsible to define and setup product lifecycle management processes (including internal day 0, day 1, day 2 processes).

Education and Qualifications - Candidate should hold a degree in relevant areas such as Engineering, Computer Science, or Economics.

Work Experience - 8 years of experience in product management in enterprise mobile products or cloud products.

Technical / Professional Skills

• 8+ years of experience in product management.
• Experience in 4G/5G and cloud technologies (especially in IaaS and PaaS technology stack);
• Basic understanding data center networking technologies is preferred.
• Demonstrable experience in creating service offering for cloud service providers will be an advantage;
• Knowledge in finance, business cases, P&L, and forecasting.
• Having experience in strategic pricing and revenue optimisation will be an advantage.
• Exposure and Working knowledge of Azure/AWS/Google cloud environments.

Be a Part of Something BIG!

Singtel are at the leading edge of technology development to improve the experience of our customers as they consume services across mobile, voice and data infrastructure, managed services, cloud computing, IT services and professional consulting. To support that journey, we are searching for top talent and have an exciting opportunity for a Director, Prepaid Platform to strengthen our team.

The Director, Prepaid Platform drives the vision for the development and implementation of prepaid business software and applications. He/She holds a leadership role and translates business strategy into technology strategy by taking responsibility for the overall software engineering development strategy implementation roadmap, technical thought leadership and line management of the team.

He displays a forward-looking perspective, inspirational and decisive in envisioning the future of software engineering. He is an influential leader who is able to communicate his ideas persuasively and engage with team members and other stakeholders.

Make an Impact by

• Translate business strategy into technology strategy
• Be the face of prepaid technology across the organization and drive as a bridge between strategy and the technical/platform teams, communicating business needs further translating those needs into business requirements for the teams to design and implement.
• Lead by example. Possess and demonstrate high degree of exposure, collaboration, visibility and influence with all senior stakeholders.
• Establish business agility through Agile software development principles followed through the teams
• Possess vendor management skillset in order to deliver and operate a system provided by a vendor including commercial negotiations
• Build strategy, guidelines and take actions to improve software development, delivery with world-class quality outcomes
• Building digital competence within the organization. Take initiatives to maintain Singtel’s position as leaders within the digital space
• Continuously improve self and teams to keep the pace with new technology, techniques and methodologies of the market
• Hire, lead, mentor and grow a team of world class engineers that possesses business relevancy

Skills for Success

• Degree in Information Technology/Computer Science or related field
• 15+ overall experience with 7+ experience in a management position
• Prior experience of managing regionally distributed teams and supporting large scale application development and APIs
• Proven track record of acting as a leader of change.
• Experience of managing or leading large size team and team across geographies
• Ability to guide and review business stakeholders
• Strategic thinker who is creative in the design of technology strategy and who has a track record of building scalable systems and growing large engineering teams
• Deep understanding of digital space, with demonstrated success in defining and leading end to end digital program implementations starting from concept, ideation, design, implementation, delivery to value realization for the business.
• Knowledge/Experience in Agile Development and Management tools
• Expert commercial understanding, analytical, judgment and decision-making skills, along with problem-solving/conflict management skills and ability to filter and prioritize information.
• Precise, clear and assertive communicator with strong negotiation skills with ability to liaise with stakeholders across the business and partners to facilitate delivery in an agile methodology.
• Exceptional leadership skills. Ability to collaborate effectively and work closely with various functions internally and externally. Ability to manage both direct reports and virtual teams to deliver the end results.
• Result oriented mindset. Possesses passion to innovate
• Able to plan and manage program budgets.
• Strong stakeholder, team and vendor management skills

The AD for Ops has overall responsibility for Command Centre day-to-day operations, leading the command center operations in terms of 24x7 end-to-end monitoring, major incident management, rapid response to major incidents and driving of root cause analysis for both reactive and proactive problem management.

He/she is also expected to manage the offshore operations team with responsibility for adequate staffing and rightly skilled resources to support production operations.

In addition, he/she has responsibility for driving improvements in operations with focus on monitoring and automation in the form of machine learning (ML) and artificial intelligence (AI). With additional responsibility to drive predictive monitoring, improve root cause analysis, service availability, reliability through reduction of incidents and event alerts and accelerate mean time to repair.

Major Incident Management

• Manage the Command Centre (incident managers, incident coordinators) in coordination of end-to-end incident management, ensuring that the major incident process and procedures are followed achieving high levels of customer satisfaction through timely and efficient resolution of incidents
• Drive the overall efficiency and effectiveness of the Major Incident Management process
• Proactively manage major incidents or potential major incidents ensuring satisfactory restoration of service with minimal business impact and resolution of incident in an efficient and timely manner initiating escalation procedures as appropriate.
• Chairs all major incident conference calls or war rooms
• Responsible for timely status update communications to stakeholders in accordance with process and procedures
• Manage the major incident response and resolution SLAs and KPIs
• Ensures that Standard Operating Procedures are in place for all alerts and that escalation to support teams is effective

24 x 7 End to End Monitoring

• Ensures that 24 x 7 monitoring and call outs are in place and working effectively
• Ensure that monitoring is in place for all critical applications and infrastructure
• Ensure that critical alerts are actioned on promptly before business impact
• Ensures that Standard Operating Procedures are in place for all alerts and that escalation to support teams is effective

Problem Management

• Drive for quality root cause analysis of incidents to determine appropriate preventive actions to prevent recurrence
• Ensure proper follow-up on corrective actions
• Drive proactive problem management of recurring incidents to drive down repeated incidents

AIOps

• Identify opportunities to automate operations
• Lead team in designing, building, testing and operationalizing use cases to automate operations and drive continuous improvements. These improvements include predictive monitoring, faster root cause analysis and accelerated mean time to repair (MTTR)
• Work closely with SRE teams to enhance system availability and reliability
• Act as product owner to drive adoption of AI Ops

Has team management and vendor management responsibilities:

1. Ensure team is rightly staffed to support operations
2. Ensure team is properly trained for their roles

Accountable for shared Operational KPIs including:

1. Drive incident reduction for critical applications and major incidents
2. Reduce resolution time for major incidents

Skills for Success:

• Minimum 10 years’ relevant experience in IT operations management

• Experience in applications management or infrastructure operations support

• Experience working with event monitoring tools and monitoring operations

Knowledge or working experience leading teams in these areas:

1. ELK (Elasticsearch, Logstash and Kibana)

2. Monitoring tools (e.g. Dynatrace)

3. Automation/Orchestration tools (e.g. Puppet, Ansible)

4. ServiceNow

.As a result of continued growth in workload and project opportunities across transportation projects, AECOM have an opportunity for an experienced Technical Director to provide support on a range of transformational transportation projects across Australia and New Zealand.

Based in any one of our SEQ offices (Brisbane, Maroochydore or Gold Coast) and working within an industry leading team, the core focus of this role will be the building and strengthening of AECOM’s Transport Advisory presence and market share in SEQ and across ANZ through provision of excellence in project delivery, technical leadership and coaching, development and mentoring our colleagues.

We are looking for a Technical Director with proven TMR and local government experience (or suitable interstate/overseas experience) in Design Manager or Project Manager roles leading multi-disciplinary teams in pursuit of, and in the delivery phase of design for major transport infrastructure projects.