Total 3 Senior Executive level Transportation / Logistics job vacancies in subang

角色總結：

作為我們的合約物流業務開發高級主管，您將處於我們公司在合約物流領域發展的最前沿。您的工作就是創造機會、培養客戶關係以及客製化物流解決方案，以使客戶的供應鏈順利運作。

主要職責

市場研究與分析：

• 進行徹底的市場研究，以確定與我們的合約物流能力相符的行業、部門和潛在客戶。
• 分析市場趨勢、顧客需求、競爭格局，制定業務發展策略。

潛在客戶開發與勘探：

• 利用各種管道（包括網路、行業活動、數位平台和推薦）來產生潛在客戶。
• 鑑定潛在客戶並評估他們建立長期合作關係的潛力。

客戶關係管理：

• 與潛在和現有客戶建立並維持牢固的關係。
• 了解客戶的供應鏈挑戰和業務目標，以提供合適的合約物流解決方案。

解決方案開發：

• 與營運團隊密切合作，設計滿足客戶獨特需求的全面物流解決方案。
• 精心製作提案、演示和推介，展示我們的能力和價值主張。

談判和合約結束：

• 領導談判以建立互惠互利的條款和合約協議。
• 確保合約符合客戶期望和公司能力。

銷售策略與目標設定：

• 制定並執行策略性銷售計劃，以實現收入目標並擴大公司的合約物流市場份額。
• 定期審查進度、調整策略並根據需要採取糾正措施。

協作與協調：

• 與跨職能團隊（包括營運、定價和客戶服務）密切合作，以確保合約服務的無縫實施。
• 提供必要的資訊和見解，以確保專案成功執行。

市場情報：

• 隨時了解影響合約物流的行業趨勢、新興技術和監管變化。
• 利用這些知識不斷增強我們的服務並保持競爭優勢。

報告和文件：

• 維護銷售活動、客戶互動和專案進度的準確記錄。
• 定期向管理層提供有關銷售業績、管道和市場洞察的報告。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。

ROLE SUMMARY:

As our Contract Logistics Business Development Sr. Execuitve, you'll be at the forefront of our company's growth in the contract logistics field. Your job is all about creating opportunities, fostering client relationships, and tailoring logistics solutions to make our clients' supply chains run smoothly.

Main Responsibilities

Market Research and Analysis:

• Conduct thorough market research to identify industries, sectors, and potential clients that align with our contract logistics capabilities.
• Analyze market trends, customer demands, and competitive landscape to refine business development strategies.

Lead Generation and prospecting:

• Utilize a variety of channels, including networking, industry events, digital platforms, and referrals, to generate leads.
• Qualify leads and evaluate their potential for creating long-term partnerships.

Client Relationship Management:

• Build and maintain strong relationships with potential and existing clients.
• Understand clients' supply chain challenges and business objectives to offer suitable contract logistics solutions.

Solution Development:

• Collaborate closely with operational teams to design comprehensive logistics solutions that address clients' unique needs.
• Craft proposals, presentations, and pitches that showcase our capabilities and value proposition.

Negotiation and Contract Closure:

• Lead negotiations to establish mutually beneficial terms and contractual agreements.
• Ensure that contracts align with both client expectations and company capabilities.

Sales Strategy and Goal Setting:

• Develop and execute a strategic sales plan to achieve revenue targets and expand the company's contract logistics market share.
• Regularly review progress, adjust strategies, and take corrective actions as needed.

Collaboration and Coordination:

• Work closely with cross-functional teams, including operations, pricing, and customer service, to ensure seamless implementation of contracted services.
• Provide necessary information and insights to ensure successful project execution.

Market Intelligence:

• Stay informed about industry trends, emerging technologies, and regulatory changes that impact contract logistics.
• Use this knowledge to continuously enhance our service offerings and maintain a competitive edge.

Reporting and Documentation:

• Maintain accurate records of sales activities, client interactions, and project progress.
• Provide regular reports to management on sales performance, pipeline, and market insights.

Job Highlights

• Inhouse training and upskilling programs.
• Passionate, innovative and energetic work culture.
• Career development, advancement and growth potential.

As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

What you will be doing

Monitor Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Receive and control customer bookings according to the processes in place
• Check optimizations from Optimizer if applicable and propose consolidation options
• Assign customer booking to a selection of freight forwarding agents (3PL)
• Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.)
• Drive corrective actions when required (missing event etc.)
• Monitor delays and deliveries events using the dedicated IT solutions (internal or external TMS, BI…)
• Alert the customer team proactively in case of deviation and propose backup solutions
• Communicate with internal (regional and overseas) and external organizations, ensuring all communications generated in the dedicated IT solution (chat, tasks etc.) are handled in a timely manner
• Create reports and analysis to give a consolidated vision of the flows for customer

Deliver Customer Satisfaction

• Manage and support order management to ensure the best possible service level
• Meet deadlines and ensure completion of customer service tasks within the expected time frames
• Ensure a consistent and proactive communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritize, resolve and/or escalate issues to secure customers' interest
• Represent Prism internally and externally
• Act as Single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers
• Provide expertise in transportation management
• Use of the technologies to be more efficient and work with the CBS

Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and monitor corrective action plans in agreement with the 4PL HUB manager

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Proficiency in MS Office applications
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset
• Strong problem solving skills
• Ability to work under pressure