Total 128 Customer Service job vacancies in central region

About Aurrum Aged Care

Remuneration Range: $80,001 - $100,000 + super – Full Time

Aurrum Aged Care is one of Australia's leading residential aged care providers, with a presence on the NSW Central Coast and in metropolitan and regional Victoria.

Our residents are at the centre of what we do. The way in which we care is underpinned by our Living Life care philosophy, and our team members are at the heart of our success in the delivery of holistic care to our residents.

About the Role

As a Care Assessment Consultant (AN-ACC), you will be responsible for providing consistent, appropriate and coordinated specialist expertise and advice in relation to Care Assessment associated with AN-ACC and the overall care requirements of residents.

Responsibilities:

Provide expertise, insight, and support in relation to care assessment and documentation ensuring accurate information and assessment of resident care needs
Prepare and submit requisite paperwork to support the accurate claiming of assessed care needs under AN ACC and follow up enquiries relating to subsidy and supplement payments with the Department of Health
Support Aurrum Erina Care Home team to understand best practices and accurate assessment of care needs in line with AN-ACC requirements.
Report on trends, anomalies and analyse information to provide ongoing insights and system/process improvements
Work effectively and efficiently without close supervision
Contribute as a member of the senior care home team and work collaboratively and inclusively to ensure a consistent ‘continuous improvement' approach
About You

To be successful in the Care Assessment Consultant role with Aurrum, you will need to have:

Excellent computer literacy and time management skills (our care documentation is electronic)
Expert level of knowledge of the AN-ACC
Demonstrated success as a Care Assessment Consultant in a previous role
Advanced knowledge of the Australian Aged Care Accreditation Standards
Analytical, mentoring, and coaching skills
Auditing experience and advanced clinical assessment skills
Registration with the Australian Health Practitioner Regulation Agency
Experience in liaising with various stakeholders including General Managers, Regional Managers, and Directors
Valid National Police check (specific to work in aged care)
COVID-19 vaccination certificate
Aurrum Benefits:

Opportunity to join a multi-disciplinary team that is passionate about providing clinical care excellence for our residents through our Living Life care philosophy
A thorough onboarding and induction program
Ongoing training & personal development
Personal and professional wellbeing support via our Employee Assistance Program (EAP)
Opportunities to work flexibly across Aurrum care home locations
Aurrum All Stars recognition scheme
Staff Uniform
We would like to hear from you if you are someone that shares in our passion of providing exceptional care and support to our residents, their families and making a difference in aged care.

Closes: 15 May 2024

Shaping the future of real estate for a better world  

At JLL, we see a Brighter Way ? forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.  

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.  

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.  



What this opportunity involves:  

Are you a dynamic and proactive professional with a passion for retail management? We are seeking a highly motivated Centre Manager to oversee the operations and success of Central Square Ballarat and Thompsons Parkway. As the Centre Manager, ... Click here to view more detail / apply for Centre Manager

Your new role:  
Due to significant growth of new RSL LifeCare clients requiring our support, we have a full time Care Coordinator position available in Narrabeen, NSW for our HomeCare team.

You will be a key team member helping to deliver a variety of services to meet our client?s unique circumstances and needs ranging from entry level through to complex health needs.
With a large client base, you will oversee a portfolio of clients, develop and manage care plans, as well as create services and supports which are unique to individuals.
Administratively, you will be responsible for a range of tasks such as drafting budgets, monitoring financial transactions, actioning changes in care, as well as working with staff to deliver exceptional services.


Essential Criteria

Demonstrated experienced in home care packaging (HCP), case management, assessment, care planning and service coordination. CHSP knowledge is desirable however not essential.
Current CPR Certificate

... Click here to view more detail / apply for Home Care Co-ordinator ? LCNAR_HCP

Your new role:
Due to significant growth of new RSL LifeCare clients requiring our support, we have a full time Care Coordinator position available in Narrabeen, NSW for our HomeCare team.


You will be a key team member helping to deliver a variety of services to meet our client's unique circumstances and needs ranging from entry level through to complex health needs.


With a large client base, you will oversee a portfolio of clients, develop and manage care plans, as well as create services and supports which are unique to individuals.


Administratively, you will be responsible for a range of tasks such as drafting budgets, monitoring financial transactions, actioning changes in care, as well as working with staff to deliver exceptional services.



Essential Criteria


Demonstrated experienced in home care packaging (HCP), case management, assessment, care planning and service coordination. CHSP knowledge is desirable however not essential.


Current CPR Certificate


Solid understanding of client centred, community-based care service delivery and associated quality standards


Experience working with and adhering to budgets


Ability to liaise with and promote our services to external providers


Ability to create and maintain interpersonal relationships with staff


Current drivers' license with own fully insured vehicle



Benefits:


Eligible for not-for-profit salary packaging ($15,900 living expenses & $2500 meal entertainment tax free funds)


Mobile phone and laptop will be provided


Access to our study programs


Well supported role and will receive training and education and work within a great team


Career development and progression opportunities across all of RSL LifeCare



Working with Us We are a credible industry leader across Home Care, Retirement Living, Residential Aged Care and Veteran Services with over 3600 employees across ACT, NSW and SE QLD. RSL LifeCare is dedicated in providing our employees with support, training, education, career development, recognition, and work-life balance. You will be joining our passionate, caring, and supportive team.

To Apply Please select "Apply Now" and attach your resume and a cover letter outlining your availability and passion for the industry.
Our Diversity Statement
We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability. To find out more about RSL LifeCare, we invite you to visit our website at www.rsllifecare.org.au
Please click here to apply.

Employment Type Permanent


Closing Date 16 May 2024 11:59pm


Job Title Telstra Retail: Customer Service & Sales Consultant

Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ?just a job?, it?s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.  The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you?re at the top of your ... Click here to view more detail / apply for Telstra Retail: Customer Service & Sales Consultant

Award winning and innovative Aged Care Provider, including recipient of Xref's 'Best Workplace Award 2023' and 'Engage Change Champion Award 2023' as well as Voice Project?s 'Best Workplace Award 2021'
Wellbeing initiatives along with Employee Recognition lunches and daily staff meals
Inclusive workplace culture that empowers staff and promotes development
Opportunity to invoke strong clinical skills and mentor staff
Utilise effective leadership and problem-solving skills
Above industry standard staff ratios

Montefiore has an outstanding opportunity for a driven, engaged, and adaptable Deputy Care Manager to join the team on a fixed term full time, 12-month maternity in our memory support unit at our Hunters Hill campus. 
The Role:
Reporting to the Executive Care Manager, overarchingly, you will oversee the delivery of quality care services to our consumers and ensure that the unit always maintains regulatory compliance. You
... Click here to view more detail / apply for Deputy Care Manager

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Provide technical support to a 24x7 operating data centre including the operation, maintenance and repair of all critical equipment and systems.
• Monitor the performance and availability of the IT services Processing of production jobs
• Assisting in monitoring and escalation of incidents related to computer hardware, operating system, application systems, data centre facilities and managing the security of the data centre
• Maintain the reliability, availability, performance of the event monitoring system to ensure service vendors meet agreed Service Level
• Involve in process improvement initiatives and projects for the data centre.

What are we looking for?

• Minimum NITEC / Higher NITEC Possess positive altitude and a keen interest in IT Demonstrate a strong sense of urgency and have good troubleshooting and problem-solving skills with good attention to detail
• Strong interpersonal skills and demonstrated ability to work in a team environment.
• Great attitude to bring the best out of the team.
• Comfortable to perform shift duties.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at chi@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description


Why work with our client? Exciting Career opportunity. Seeking competent, passionate, Team-oriented personal care assistants looking to make a positive impact on the lives of our elders. If you are someone willing to assist in building a trusting professional relationship and help our elderly community enjoy the comfort of their own home, we would be delighted to hear from you. The organisation we are representing is looking for Personal Care Assistants based across the Inner Northern suburbs of Sydney. You will be responsible for providing structured care to the Elderly in an independent setting, by engaging clients in a way that helps them to achieve their individual goals, aspirations and participation in the community to become as independent as possible. You will support them in day-to-day tasks such as cleaning, personal hygiene, meal preparation, house cleaning, laundry & ironing.

... Click here to view more detail / apply for Support Workers

POSITION OBJECTIVES

Provide leadership and management to educators and staff regarding all aspects of the operation of the service in line with relevant regulations, policies and procedures
Liaise closely with and provide periodical reports to the Area Manager/ Approved Provider regarding matters relating to the operation of the service
Support educators and staff with professional training and mentoring to effectively manage the service, whilst providing feedback regarding performance on a regular systematic basis
QUALIFICATIONS:

Degree in Early Childhood from a recognised University (as listed on the approved qualification list by ACECQA), or:
Diploma of Early Childhood Education and Care (or equivalent)
Current Provide an Emergency First Aid response in an Education and
Care Setting qualification

Current ACECQA approved Anaphylaxis and emergency asthma
management training

Valid Working with Children Check
Accredited Child Protection Training
ESSENTIAL EXPERIENCE:

Minimum 3 years’ experience in a experience in a leadership position in an Early Childhood Service
Proven ability in all areas of administrative procedure, curriculum development, parent and community liaison, staff professional development and training, team leadership and management of staff.
Understanding and working knowledge of WHS legislation
Demonstrated knowledge of service’s requirements of the Child Care
Subsidy (CCS) system and ability to perform software application for
compliance

Be willing to accept the role of Nominated Supervisor under the
Education and Care Services National Law Application Bill 2010 and
Education and Care Services National Regulations

Demonstrated knowledge of the Early Years Learning Framework
and/or My Time Our Place Framework, Education and Care Services National Law (2010), Education and Care Services National Regulations (2011), Family Assistance Law (Child Care Subsidy 2018)

Previous experience in successfully managing a budget for an early education and care service

Air-Conditioning & Refrigeration Technician
Burns Service BGO Pty Ltd
Bendigo VIC
$70,000 - $85,000 a year - Full-time

Air Conditioning & Refrigeration (Trades & Services)
Burns Service is a leading HVAC service provider and is looking for a full-time suitably motivated qualified air-conditioning and refrigeration service technician to join our team. We work in central Victoria servicing, repairing and installing commercial HVAC systems and mechanical services.
Key Responsibility:
• Installing, repairing and maintaining air conditioning and refrigeration systems
• Diagnosing and troubleshooting electrical and mechanical faults
• Conducting regular inspections and preventative maintenance
• Ensuring compliance with safety and quality standards
• Providing exceptional customer service and support

Skill and Experience:
• At least 2 years of professional experience as an air conditioning and refrigeration technician along with formal qualification.
• Proficiency in servicing and repairing various types of air conditioning and refrigeration units
• Strong understanding of electrical and refrigeration principles
• Excellent problem-solving and diagnostic abilities

Basic Skill Requirements:
• Ability to work in a team and collaborate effectively
• Excellent verbal and written communication skills are a must
• A technical aptitude and understanding of HVAC systems
• Strong customer service skills
• Have a strong work ethic and be eagerness to learn
• Have time management skills, punctuality is a must

Position Requirements:
• Valid Police Check
• Fully vaccinated

Thank you to all applicants for your interest. Only those who meet our criteria will be contacted for further consideration. To apply, kindly submit your resume and cover letter to info@burnsservice.com.au

Salary: Compensation for this role will be based on the candidate's experience and qualifications, with the final amount determined by their demonstrated expertise and capabilities.

Job Type: Full-time
Salary: $70,000.00 – $85,000.00 per year
Work Location: In person

Are you passionate about early childhood education? Do you have a love for mentoring and leading like-minded and equally dedicated educators?

Curious Minds ELC is searching for a star ECT room leader to join our team. We are a privately owned, boutique early learning service.

We provide:

- Flexible roster to ensure a healthy work/life balance

- Above award pay

- Hands-on, supportive and involved management team

- Non-contact time for all team members each week

- A focus on personal and professional growth

- Growing Early Childhood Company with aspirations to be industry leaders

- Above ratio staffing arrangements

- A fantastic small, diverse and supportive team environment

- Opportunity for career progression within the company

We are seeking an educator who has:

- A genuine love for early childhood education and mentoring staff

- Aspirations to excel in their career

- A positive attitude with fantastic problem solving and critical thinking skills

- Knowledge of the National Quality Standards and National Regulations very desirable

Qualifications & Experience

Attained Childhood Teaching degree or ACECQA approved equivalent qualification

Must have proven 3+ years of experience

Must have excellent communication, both verbal and written

Excellent relationship-building skills

Experience with contributing to the development of a Quality Improvement Plan

Solid understanding of NQF, EYLF, Child Protection legislation & implications

Solid computer literacy skills

First aid Certificate

Current WWCC

Tasks & Responsibilities

Lead and motivate the team to develop and implement a high quality curriculum that incorporates EYLF, NQF, and School readiness program.

Major role in curriculum development, parent and community liaison as well as staff professional development and training

Implementation and communication of the Centre's policies and procedures

Maintain an effective relationship which supports children and their families

Salary: $37-$40 per hour

Assistant Store Manager rebel Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable attention to detail and are motivated to ensure operational and service standards are consistently achieved. About you You are an experienced retail people leader who is confident setting goals and targets with your team and managing their success on a regular basis You have a strong understanding of visual merchandising of fashion/apparel and can work with the team to ensure the store is always well presented, tidy and engaging for customers You model exceptional customer service and can coach a team to deliver the same You have the ability to resolve complaints and queries in a professional? Click here to view more detail / apply for Customer Service Manager rebel West Lakes

Service Person / Tyre Fitter  Permanent Full Time Monday to Friday ? 9 day fortnight   $32 - $38/hr Overtime (LGIA Stream C C12-C10 - $63,583 - $75,567 per year depending on qualifications and experience) Location ? Rockhampton Your new role Are you chasing a change of scenery where you can be a part of a great team working in a safe modern workshop?  Council is currently recruiting for an enthusiastic Service Person / Tyre Fitter to undertake general servicing of light vehicles, trucks and plant and providing a range of tyre fitting & repair services. Join us at Council and you?ll be part of a community focused organisation who is driven by its safety values and provides a great work/life balance.  What we are looking for Relevant industry experience in fleet servicing and general maintenance Experience working within a workshop environment undertaking general servicing of light vehicles, trucks and plant and providing a range of tyre? Click here to view more detail / apply for Service Person / Tyre Fitter

Customer Service Advisor job located in Macquarie Park Your new company This fantastic company who operate in the retail wholesale space is looking for an enthusiastic and customer-centric new person for their team. This company supplies major retailers across Australia and prides themselves on offering a premium brand and service to their customers. If you are looking to join a leader in their field and work for a company that offer a fantastic working environment and opportunities for you to develop a career with them, this could be the job for you. Your new role

Answering calls and responding to emails
Inputting sales orders into the system
Dealing with warranty or service requests
Liaising with transport providers
Processing spare parts orders

What you'll need to succeed To be successful in this role, you will ideally have previous experience in a customer service role dealing with retailers. If you have retail experience and have had exposure to stock control, ordering and returns and are looking to move into an office-based role, this role could also be a great opportunity for you. In addition, you'll ideally have had experience dealing with customers (both retailers and consumers) over the phone and in writing and have had some exposure to a CRM or stock management system. Strong IT and customer service skills are essential. What you'll get in return This is a great company to work for and they have a comprehensive range of benefits that includes:

Close proximity to public transport and free onsite parking
Encouragement to grow and develop your skills
Discounts on products
Social events
A supportive and energetic team to become immersed in

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Plant Mechanic - Field Service - Karratha Posted Date:  15 Apr 2024 Location:  Karratha, WA, AU, 6714 WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.   Reporting to the Field Service Supervisor the well versed Heavy Duty Diesel Mechanic will assist in the diagnosing, maintaining and repairing of Caterpillar products. Your responsibility will involve visiting customer sites throughout the Karratha Region, carrying out repairs, maintenance and servicing and managing work orders. You will be required to carry out product improvement plans and product support programs whilst maintaining and operating in a safe work environment.   Roster: FIFO from Perth or interstate - 12/9, 2/1            ? Click here to view more detail / apply for Plant Mechanic ? Field Service ? Karratha