We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
We’re an award-winning global outsourcer providing contact center and back-office services on behalf of our global clients.\
A SNAPSHOT OF YOUR ROLE
- Facilitate classes for employee development
- Review course curricula and provide feedback for continuous improvement
- Ensure Training Quality Guidelines/Processes are followed
- Provide the necessary documentation for all classes facilitated
- Work with the Operations and P&C Manager to catalyze improvement with regard to employee development, and its execution & application
- Verify training effectiveness through observations; conduct audits to validate effectiveness of training and track post training results
- Evaluate classroom feedback to find ways on how to improve class facilitation
- Conduct needs analysis, research and create new training initiatives to strengthen the skill set of Employees
- Design and develop instructional material for training courses that support employee development
- Identify gaps and come up with action plans for improvement
- Revise and improve existing materials to keep track with the developmental needs of employee
Acquire BPO is a business outsourcer with a vision is to connect organizations to skilled people globally. Our mission is to
Join the A-Team and experience the A-Life!
