Total 8 job vacancies by Teleperformance Spain

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals.

Purpose of the role:

As a Business Development representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on Apigee.

You will help businesses work better together, move fast and innovate. As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud Apigee solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.

• BA/BS degree, technical degree desired
• Native level of English.
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Some understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification 
• B2B sales experience within Google Cloud
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position (Monday to Friday)
• This is a Hybrid working model in Kuala Lumpur.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

As a Team Leader of the Google Cloud Security Team at Teleperformance, you will be the link to our client’s success, you will lead a team of specialized executives in charge of the commercial growth within your business unit. You will work with your fellow team leaders to further expand our services without losing sight of our existing KPIs. You will oversee the preparation of the forecast, and develop new opportunities with our existing clients and to translate data into concrete actions, analyze reports and ensure planning and targets are achieved both at individual and team level.

You will coach and guide the highly motivated sales team.

Responsibilities

• Managing a team of sales reps and working towards team KPIs and sales targets.
• Term planning / forecast preparation and thinking in terms of new developments and opportunities
• Delegate tasks and working towards set deadlines
• Oversee day-to-day operation of sales team
• Monitor team performance and report on metrics to perform outstanding results
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Develops strategies to promote team member adherence to company regulations and performance goals
• Mentor team members towards personal and professional goals where applicable in line with career path

• BA/BS degree or equivalent practical experience
• Japanese high or native level + C1 Level of English.
• +2 years of experience in sales is a plus.
• Consultative sales knowledge (BANT) is a plus
• Proven managerial experience in a sales environment.
• Advanced knowledge in MS Office (MS Excel, MS PowerPoint, MS Word, etc.)
• Excellent people & communication skills.
• Strong presentation, analytical and problem-solving skills.
• An ongoing desire to learn and develop.
• Capable of managing communication flow and direction.
• Passionate about sales, technology and the internet, with a desire to learn and develop
• Google Cloud Security certification is a plus

• Full time position - Permanent Contract.
• Competitive Salary.
• This is a Hybrid working model in Singapore.
• A permanent presence of coaches who will facilitate your personal and professional development
• Established career path to grow within the project
• Continuous training and certifications
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As an Inside Sales Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security. 

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
• Create quotes and close smaller value deals. 
• Act as a point of contact for partners and collaborate with Customer Engineers on events and demo support.

• BA/BS degree, technical degree desired
• Native level of English.
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As a Sales Development representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security.

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.

• BA/BS degree, technical degree desired
• Native level of English.
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Some understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role

As an Inside Sales Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound and inbound campaigns focused on security. 

You will help businesses work better together, move fast and innovate. As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their security business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across APAC. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects, both new business and upsell
• Execute outbound prospecting to source, contact, and engage prospective customers
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (mostly cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.
• Create quotes and close smaller value deals. 
• Act as a point of contact for partners and collaborate with Customer Engineers on events and demo support.

• BA/BS degree, technical degree desired
• Native or very advanced level of Japanese.
• Fluent in English
• Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry
• Understanding of cloud computing concepts, in particular Google Cloud Platform
• Ability to connect business needs with adequate solutions, strong business acumen
• Strong interpersonal skills, team player and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• Thrive in a fast-paced, high-growth, rapidly changing environment
• Knowledge of CRM systems, ideally Salesforce
• Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team
• Organized and has pipeline management, time management skills and prioritization skills
• IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• Cloud certification or Cyber Security certification
• B2B sales experience within Cyber Security
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full time position. Monday to Friday
• This is a Hybrid working model in Singapore.
• Competitive Salary.
• Permanent Contract.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within Google products.
• Employment with the world's largest provider of contact center services.

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role:

As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.

You will help businesses work better together, move fast and innovate. As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.

Responsibilities

• Achieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weekly
• Manage a portfolio of assigned accounts to identify high potential prospects
• Educate customers on what we have to offer
• Execute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport and assess needs.
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process
• Update and maintain prospect and customer data in Salesforce.com (CRM database). Manage leads, contacts, accounts, opportunities and activities in Salesforce.com
• Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline
• Diligently document customers notes and deal details over the course of a customer's interaction (using Salesforce.com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time.

• BA/BS degree OR equivalent practical experience
• Native level of Hindi
• Ability to speak and write English fluently and idiomatically
• Some experience in outbound sales, B2B sales or business development, ideally in the IT industry
• Some understanding of cloud computing concepts, in particular Cloud Platforms
• Strong business acumen
• Strong interpersonal skills and a high level of integrity and professionalism
• Comfortable working against an assigned quota in a phone based environment
• General IT skills: essential computer skills to navigate efficiently a computer based job

Desirable

• 1 year experience in IT outbound sales prospecting, with strong sales acumen and ability to persuade others and read situations well
• Experience in cold calling and successfully managing a large portfolio of accounts and contacts
• Experience using Salesforce or other CRM platforms
• Able to identify key decision makers and relevant stakeholders in a business conversation
• Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious
• Understanding of local market and local business environment

• Full-time position and a competitive salary and bonus scheme
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Bi-weekly, monthly or quarterly contests.
• Employment with the world's largest provider of contact center services.
• Excellent work environment, great colleagues, social arrangements and personal development.
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role:

As a Partner Advisor - Cloud Technical Sales, you will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base. 

Responsibilities:

Product/service sales, upsell (inbound, outbound):

- Execute daily outbound phone calls/emails, contact decision makers, build quick rapport and assess needs

- Explain Google technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs

- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.

- Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification

- Lead and contribute to team projects to develop and refine our sales process

- Develop and codify best practices and sales workflows for interactions with prospects

- Achieve or exceed monthly sales quota

- Reach out to existing customers to pitch new ancillary products or increase spend in products currently used

- Troubleshoot small technical setup issues or route them to relevant teams.

Renewals (Cloud):

- Manage the customer renewal sales process, identifying up-sell and cross-sell opportunities within your accounts, and closing these agreements before contract expiration

- Educate customers on Digital and Google’s products.

- Participate in the design, development, and implementation of programs to increase Google Cloud renewals business. 

- Analyze data trends, market dynamics and customer performance, identify opportunities and create implementation plans to maximize results

- Supporting the regional leads and partner community with training, materials and ongoing support

- Engage and coordinate internal groups as needed to resolve customer issues and maximize customer retention.

- Increase number of upgrade executions

- React to client business needs and adapt internal procedures to provide services

- Manage daily renewal opportunities in CRM system

- Work with account managers to provide clarity around executing upgrades

- High fluency of both English and Japanese

- Consultative solution selling in B2B environment for technology products

- Ability to connect and add value to a broad range of customers, with great interpersonal and listening skills

- Outgoing and confident in outbound phone sales with a great phone manner; can handle a complex sales cycle that will have multiple contacts within a company

- Thrive in a fast-paced, high-growth, rapidly changing environment

- Proven success in acquiring new clients as well as experience cold calling and presenting sales pitches.

- History of quota over-achievement

- Knowledge of CRM system

- Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team 

- Organized and has pipeline management, time management skills and prioritization skills

- Coachable in the moment; provide feedback/suggestions/recommendations and able to incorporate and iterate sales pitch and positioning

Cloud

- Solid understanding of IaaS, PaaS, SaaS industry, Cloud computing concepts and competitive landscape in the Cloud Service Providers world.

• Full time position
• Competitive Salary and Bonus scheme
• Permanent Contract

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Purpose of the role:

As a Partner Advisor - Cloud Technical Sales, you will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base. 

Responsibilities:

Product/service sales, upsell (inbound, outbound):

- Execute daily outbound phone calls/emails, contact decision makers, build quick rapport and assess needs

- Explain Google technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs

- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products.

- Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification

- Lead and contribute to team projects to develop and refine our sales process

- Develop and codify best practices and sales workflows for interactions with prospects

- Achieve or exceed monthly sales quota

- Reach out to existing customers to pitch new ancillary products or increase spend in products currently used

- Troubleshoot small technical setup issues or route them to relevant teams.

Renewals (Cloud):

- Manage the customer renewal sales process, identifying up-sell and cross-sell opportunities within your accounts, and closing these agreements before contract expiration

- Educate customers on Digital and Google’s products.

- Participate in the design, development, and implementation of programs to increase Google Cloud renewals business. 

- Analyze data trends, market dynamics and customer performance, identify opportunities and create implementation plans to maximize results

- Supporting the regional leads and partner community with training, materials and ongoing support

- Engage and coordinate internal groups as needed to resolve customer issues and maximize customer retention.

- Increase number of upgrade executions

- React to client business needs and adapt internal procedures to provide services

- Manage daily renewal opportunities in CRM system

- Work with account managers to provide clarity around executing upgrades

- High fluency of both English and Thai

- Consultative solution selling in B2B environment for technology products

- Ability to connect and add value to a broad range of customers, with great interpersonal and listening skills

- Outgoing and confident in outbound phone sales with a great phone manner; can handle a complex sales cycle that will have multiple contacts within a company

- Thrive in a fast-paced, high-growth, rapidly changing environment

- Proven success in acquiring new clients as well as experience cold calling and presenting sales pitches.

- History of quota over-achievement

- Knowledge of CRM system

- Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team 

- Organized and has pipeline management, time management skills and prioritization skills

- Coachable in the moment; provide feedback/suggestions/recommendations and able to incorporate and iterate sales pitch and positioning

Cloud

- Solid understanding of IaaS, PaaS, SaaS industry, Cloud computing concepts and competitive landscape in the Cloud Service Providers world.

• Full time position
• Competitive Salary and Bonus scheme
• Permanent Contract