Total 39 job vacancies by NEXTDC

We are currently looking for a passionate Data Centre Technician to join our highly skilled P1 facilities team.

The purpose of this role is to support the Facility Manager with the day-to-day operations of the data centre by providing high quality & efficient technical maintenance and customer service. 

Key Responsibilities include:

• Assist with customer equipment and installations
• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to Remote Hands Request
• Assist with the maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner

Moving into our Customer Service Team Lead role you will provide day-to-day management for the Customer Service Team in their respective region and be a friendly and efficient first point of contact for all visitors to our facilities.

As our Customer Service Team Leader you will also act as the first escalation point for all matters relating to the team, facility, service requests and incident management to ensure the highest standards of customer satisfaction are achieved. Championing this role, you will also be responsible for managing front of house relations across multiple sites.

Some of the tasks you’ll be responsible for:

• First-line people management across multiple sites – regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. 
• Manage last minute shift changes, sourcing solutions to cover unplanned leave  
• Ensuring adequate resourcing of staff, manage leave requests and design and manage the staff roster 
• Managing front of house across multiple sites 
• Acting as the first point of escalation for your team, providing efficient and effective resolution to issues  
• Continuous improvement reviews for processes and best practices.

As our Accounts Payable Officer, you will be responsible for ensuring accurate and timely processing of supplier invoices, staff reimbursements and supplier payments, whilst maintaining integrity and accuracy of all financial information. You will provide a high-level customer service at a local and international level support. You will also support other areas of business operations including accounts receivable. 

What you’ll do: 

• Processing and reconciling of supplier accounts (Accounts Payable) including supplier invoice entry, managing suppliers in accordance with their due dates, preparing Payment Batches and obtaining authorisations for payments in accordance with internal procedures 
• Processing of staff expenses 
• Managing corporate card reconciliations 
• Looking after all accounts filing/archiving electronically  
• Assisting with other finance/accounting tasks as required 

As our Sustainability Reporting Analyst you’ll be responsible for validating, analysing and producing report-ready data as part of our sustainability and climate-related disclosure requirements.

Here you'll partner with operational, finance, risk and technology teams to ensure the accuracy, consistency, and audit-readiness of our environmental data, particularly regarding scope 1 and scope 2 emissions, primarily driven through electricity, water, and waste usage.

This position also plays an important role by proactively seeking continuous improvements in our data management and reporting, as well as implementing strategic initiatives with our sustainability team to improve our environmental impact and data transparency.

Key responsibilities

We are seeking a passionate and meticulous Sustainability Reporting Analyst to join our newly formed team dedicated to enhancing NEXTDC's sustainability and climate-related disclosures. This position will focus on three main areas:

• Data Capture and Management
• Data Quality and Assurance
• Continuous Improvement

As our Project Accountant you will support the project delivery teams at NEXTDC covering task relating to all financial aspects of project administration.

You will undertake and coordinate activities in relation to all phases of project delivery and data centre development, including monitoring of project progress, reporting on project expenditure, variance analysis, budgeting and forecasting, and project cost control.

What you’ll do:

• Responsible for financial administration of projects including reconciling and reporting actuals, forecast, and variances against budgets;
• Performing monthly reconciliation of project work in progress (WIP), and financial close processes upon completion of project;
• Assisting project delivery teams with the preparation of monthly project cash flows;
• Monthly project budget reviews with project managers and provide the expenditure reforecasts as an input to month-end reporting processes 
• Assisting with audit queries and request for information as required;

If you enjoy working with different project teams (PM, Cost Consultants, Commercial Managers) and would like to be part our international and diverse team working on projects; this could be the right move for you. Learn more about Project Accounting within our environments: construction/design/engineering and all things Data Centres.

As our Contract Management and Procurement Specialist you will join our growing team in Malaysia covering Contract Management and negotiation of agreements with goods and service providers in close

coordination with legal, compliance and commercial stakeholders. In addition to initiating and coordinate regional B2B commercial engagements and initiatives with key vendors and partners including liaising with local and state-based government instrumentalities and regulators.

Your responsibilities will include:

• Developing and maintaining industry and market knowledge relevant to sourcing opportunities.
• Assisting in the development of localised service, support and procurement documentation and processes.
• Gathering and understanding requirements from various NEXTDC business units and
• translate these into local initiatives and assist and coordinating these with stakeholders from the parent company and other stakeholders.
• Managing contractual relationships with the aim of building strong supplier relationships and lowering risk, the total cost of ownership and ensuring compliance with technical and quality assurance requirements.
• Act as a delegate and represent the Legal, Compliance & Procurement functions at a local level on third-party engagements and project governance activities.
• Assist in developing key sourcing processes and procedures to ensure that NEXTDC supplier engagements are well structured and identify opportunities to consolidate and lower costs and promote standardisation levels across the organisation.

What you’ll bring:

• Demonstratable experience in the development and management of end to end bid and strategic sourcing strategies.
• Experience with contract drafting, review, negotiation and stakeholder management
• Detailed knowledge of risk management strategies and processes
• Ability to apply critical thinking to complex business issues
• Experience with contract management and vendor performance
• Exceptional planning, organisational and analytical skills
• Excellent written and verbal communication skills, ideally in multiple languages including

If this role sounds interesting to you, please get in touch today. Join us to help build the next chapter in NEXTDC’s amazing story.

As our Assurance Facilitator you’ll play an important role by working closely with our Operational Assurance Manager, and other subject matter experts within the company to coordinate and facilitate assurance-related customer requests.  

Her you’ll be responsible for ensuring seamless communication, compliance, and collaboration between NEXTDC and its customers for all assurance-related engagements.  

• Act as the primary point of contact for customers initiating audit requests, providing clear and timely communication and support throughout the audit process. 
• Coordinate and schedule audit activities, including onsite visits, interviews, document reviews, and access requests, in collaboration with relevant internal stakeholders. 
• Gather and compile the necessary documentation, records, and other evidence requested by customers for audit purposes, ensuring, compliance, accuracy and completeness. 
• Consult with the relevant teams (including Risk and Compliance, Legal, Engineering) to ensure the delivery meets internal and external compliance requirements, including industry standards, regulations, and contractual requirements. 
• Maintain a comprehensive record of all communication with customers, including documentation trail, tracking progress, findings, and action items to ensure timely resolution of issues. 
• Provide regular updates and status reports on progress to internal stakeholders and customers, ensuring effective communication. 
• Collaborate with cross-functional teams, including but not limited to Security, Safety, Facility Operations, Information Technology, Customer Success, Risk and Compliance, and Legal, to address findings, implement corrective actions, and drive continuous improvement.  

As the People & Culture Administrator, you will provide first level HR support and advice to NEXTDC; supporting the People & Culture (P&C) team across all aspects of administration, including systems and the employee lifecycle. 

As a member of the P&C team, you play a key role driving company culture. Championing the NEXTDC values, you will contribute to a positive work environment and strong employee engagement across the business. 

• Process all employee lifecycle events, including onboarding, training and compliance, changes in employment and offboarding. 

• Provide first line advice to employees, resolving & processing all enquiries 

• Set up and maintenance of P&C Systems to ensure data integrity 

•  Provide admin support for our annual P&C activities e.g.  remuneration reviews, NEXTPOLL engagement surveys etc. 

• Ensure effective delivery of P&C initiatives e.g. Recognition, Health & Wellbeing programs etc. 

• Provide timely and accurate reports to P&C team and internal stakeholders 

• Maintain the P&C Intranet pages to ensure information is up to date, including reviewing our P&C policies, procedures and documentation. 

To start as soon as possible, this is an initial fixed term maternity cover.

We are currently looking for Data Centre Technicians to join the facilities team which operates on a 24/7 basis.

Based in our P2 facility in Perth, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre by providing high quality & efficient technical maintenance and customer service.

The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to remote Hands Request
• Assist with the maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner.
• Manual handling

From time to time, during shifts there may be travel between sites as required.

This is a fantastic opportunity for someone looking to launch their career in the Data Centre industry. On the job and external training will be provided for the successful c

We are currently looking for a passionate Data Centre Technician to join our highly skilled P1 facilities team.

The purpose of this role is to support the Facility Manager with the day-to-day operations of the data centre by providing high quality & efficient technical maintenance and customer service. 

Key Responsibilities include:

• Assist with customer equipment and installations
• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to Remote Hands Request
• Assist with the maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner

As our Recruitment Resource Coordinator, you will provide first level recruitment support assisting our Talent Acquisition Partner to cover local and international efforts. This will include all aspects of recruitment, administration and systems maintenance.

As a member of the P&C team you play a key role driving company culture. Here you’ll champion our NEXTDC values, contributing to a positive work environment and strong candidate engagement.

• Assist in the recruitment process, including job posting, sourcing, screening, and facilitating the selection process
• Build and maintain strong relationships with the P&C team, internal stakeholders and candidates
• ATS maintenance and upkeep
• Ensure a positive candidate experience throughout the recruitment process
• Collaborate with the Talent Acquisition Partner to enhance and implement recruitment processes 
• Participate in employer branding initiatives to promote NEXTDC as an employer of choice

As the Project Director, you will be responsible for providing leadership and driving a high-performing, collaborative team culture to safely deliver highly specialised data centre development projects, including base build, fitout out and critical infrastructure expansion works within the Capital Works portfolio.

Reporting to the Head of Capital Works and assisting the Head of Site Development and Chief of Engineering & Design, the Project Director will have extensive experience in the construction of data centres or similar facilities, including a strong understanding of mission critical infrastructure, with a proven ability to safely deliver projects, on time, on budget, and to high quality, while achieving business case objectives.

Key Responsibilities:

• Provide client-side oversight and direction to the project team, to achieve the end-to-end implementation of new data centre solutions, embedding a strong safety culture, and driving operational and business improvement initiatives.
• Lead and oversee development of pre-construction planning activities including design coordination, budgeting, scheduling and procurement, including the engagement and oversight of the Principal Contractor to undertake Early Contractor involvement processes 
• Undertake the role of Principal’s Representative for the building contracts, acting as day-to-day interface with construction-related consultants and contractors for decision-making and stakeholder communications to ensure effective contract management
• Development and execution of project strategy documents, including the project controls plan, procurement strategy, communications, change management, and risk management plans to align with company goals and objectives.
• Coordinate with internal teams and external stakeholders to optimize project outcomes.
• Monitor project progress, identify risks and issues, and implement effective mitigation strategies.
• Prepare, write, and present regular project updates and reports to senior management and stakeholders.

As our Head of Facility Management, you’ll be responsible and accountable for the safety, uptime, efficiency, and overall technical operation of NEXTDC’s critical infrastructure and data centre sites and their local Facility Management teams. You’ll also oversee third parties that provide technical support, maintenance to the national FM team, in order to assure planned outcomes, deliver rapid incident recovery, mitigate & close out problems. 

You will provide technical and operational oversight, in conjunction with our Global Operations Centre, in order to ensure that risks are identified and mitigated, that processes are executed repeatedly  while being the face of Facility Management to our customers. Open communication is paramount here at NEXTDC, and is a key enabler of continuous improvement. You’ll successfully work with leaders across the company, in concert, to support the Customer Experience outcomes that NEXTDC’s products and services promise partner with internal teams, customers, and other stakeholders.

What you’ll do:

• Responsible for overseeing the maintenance, operation, resolution, and presentation of our data centre facilities and their critical systems in order to provide SLA compliant outcomes to customers, product support and issue resolution
• Lead the NEXTDC Facility Management team, a group of on-the-ground (local) technically skilled operational professionals who take responsibly and accountability for the successful operation of each of and all of our data centres
• Collaborate with customers and NEXTDC leaders to ensure that the service provided to our customers is consistent across all NEXTDC sites and meets or exceeds commitments and expectations
• Drive compliance in execution by all stakeholders in regard to policies, processes and outcomes that are critical to NEXTDC’s successful operation
• Negotiation (in collaboration with other relevant stakeholders), operation, and management of Maintenance & Support Contracts and the like, in order to cost effectively deliver the optimal balance of national capabilities in the context of local needs
• Recruit, lead, manage and develop local Facility Managers, Services Managers and Data Centre Technicians to be highly engaged and successful in their roles
• Drive a culture of creating and maintaining of good working relationships with customers, vendors, suppliers, contractors and internal stakeholders.

We're happy for this position to be based in either Sydney or Melbourne.

As our Head of Energy, you’ll be responsible for developing and executing NEXTDC’s energy procurement and investment strategy. You’ll need great relationships with our customers’ energy teams, our energy suppliers & network operators, and be able to engage power plant developers, as well as relevant government and industry bodies – all in conjunction with our internal experts.

Partnering with internal teams, customers, and other stakeholders, will be critical to your success. You will lead the development and execution of a roadmap that delivers NEXTDC’s:

• energy procurement future capability
• investment in sustainable energy generation and storage
• engagement in electrical grid services markets
• evolution of onsite back-up power generation, and
• success with Customers and other key stakeholders

Your overarching goal is to successfully deliver both NEXTDC’s and our Customers’ energy consumption related sustainability goals.

What you’ll do:

• Develop and maintain the roadmap for our power procurement, storage and generation strategy & investment
• Lead discussions with customers, in conjunction with our Account managers
• Drive NEXTDC’s plan to achieve 100% carbon free power consumption.
• Be a key part of our in-house expertise in greenhouse gas emissions (scopes 1-4), the NEM, AEMO, investment in power & storage
• Partner with our Head of Sustainability.

We are happy for this position to be based in Brisbane, Melbourne or Sydney.

As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.

• Greet all visitors to NEXTDC in a timely, friendly and professional manner
• Facilitate entry to, and exit of, the data centre in accordance with NEXTDC’s security policies and procedures
• Provide outstanding customer service to customers and internal stakeholders
• Monitor NEXTDC facility systems
• Provide accurate security incident reports
• General receptionist, administrative and customer service support duties
• Assist with incoming and outgoing deliveries
• Answer the overflow of calls to our Customer Support telephone line

Hours: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.