Total 9 job vacancies by Myrepublic Broadband Pte. Ltd.

About MyRepublic:Our purpose at MyRepublic is to transform people’s lives by creating a connected world that is seamless, smart and safe, while innovating the way telcos operate.

MyRepublic is one of the fastest growing digital telco operators in Asia-Pacific. Homegrown in sunny Singapore, we have operations in Singapore, Indonesia and New Zealand with a defining difference. We are the world’s first telecommunications company powered by a proprietary cloud platform who has pioneered a disruptive operating model with unparalleled efficiency and customer focus.

The engine behind MyRepublic’s success, besides its people, is its next-gen digital platform that automates and integrates its backend processes, while driving a seamless customer experience.

MyRepublic offers residential broadband, enterprise broadband, home voice, and mobile services. We are way more than just a telco or an ISP. We exist to transform people’s lives by creating a connected world that is seamless, smart, and safe while innovating the way telcos operate. We are the future beyond telcos.

The Role

As an Event Sales Manager, you will play a crucial role in driving the company's growth in the event management industry. Your responsibilities will include developing and implementing sales strategies, identifying and acquiring new clients, creating customized proposals, and negotiating contracts. You'll need to stay informed about market trends and collaborate closely with the events team to ensure the successful execution of events. This role demands strong sales experience, excellent communication skills, and the ability to thrive in a dynamic environment. Your efforts in client acquisition, relationship building, and achieving sales targets will be integral to the success and expansion of the company's event services.

We think you’ll fit in great with us if you:

• Bachelor’s degree in business, Marketing, or a closely related field is preferred.
• A minimum of 3-5 years of demonstrable success in sales, preferably within the event management or a related sector.
• Outstanding skills in both verbal and written communication, paired with stellar presentation abilities.
• Exceptional interpersonal capabilities, with a knack for forging and nurturing enduring client relationships.
• A consistent history of achieving and surpassing sales targets.
• An innate ability to flourish in a fast-paced, ever-evolving work environment.

How you’ll contribute to MyRepublic’s success:

• Sales Strategy Development: Forge and execute a robust sales strategy to escalate revenue streams for our diverse event services.
• Client Acquisition: Leveraging your adept hunting skills, identify, court, and secure new clients, nurturing these leads into lucrative sales engagements.
• Proposal Crafting: Design and present bespoke, persuasive proposals that resonate with clients' unique needs while underscoring the exceptional value of our event services.
• Negotiation: Engage in skillful negotiations of contracts and pricing structures, ensuring mutually beneficial outcomes for clients and the company.
• Market Research: Maintain an acute awareness of industry movements, competitor maneuvers, and emerging market opportunities to refine and adapt sales strategies.
• Collaborative Execution: Collaborate intimately with the events team to guarantee the flawless realization of sold events, surpassing client expectations.
• Sales Reporting: Consistently track and report on sales achievements and pipeline developments to the company's leadership team.

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco-tech space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A workplace that puts your individual needs at the core: Remote, Hybrid or In-Office – choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:1 day of wellness leave every quarter for you to take for your health and wellbeing and explore your personal passions.
  20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.
  

The values and behaviour that we look for:

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

• Never Settle: We dream big. We are constantly curious and embrace bold ideas.
• Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.
• Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.
• We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

We believe that skills, knowledge and experience can come from a diverse range of life experiences. You may not have ALL the listed requirements for this role but this should not hold back! If you believe that you have what it takes for this position, are willing to learn, and you identify with the values and mission of MyRepublic, we would love to hear from you. We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process.

The Operations Manager will play a critical role in overseeing the day-to-day operations of our managed IT services division. This position requires a dynamic leader who can effectively manage teams, streamline processes, and ensure the highest levels of customer satisfaction. The ideal candidate will have a deep understanding of IT service management and a proven track record of success in a fast-paced environment.

Key Responsibilities:

1. Lead and manage a team of IT professionals, including technicians, engineers, and support staff.
2. Develop and implement operational strategies to optimize service delivery and improve efficiency.
3. Monitor key performance indicators (KPIs) and metrics to track the performance of the managed IT services division.
4. Ensure compliance with service level agreements (SLAs) and quality standards, and take corrective action as needed.
5. Collaborate with cross-functional teams, including sales, marketing, and finance, to align goals and objectives.
6. Identify areas for process improvement and implement best practices to enhance operational effectiveness.
7. Conduct regular performance reviews and provide coaching and development opportunities to team members.
8. Foster a culture of continuous improvement and innovation within the managed IT services division.
9. Manage client relationships and address any escalations or issues in a timely and professional manner.
10. Stay informed about industry trends and emerging technologies in IT services and make recommendations for strategic initiatives.

Qualifications:

• Bachelor's degree in information technology, computer science, or a related field (master’s degree preferred).
• Minimum of 7 years of experience in operations management, preferably in a managed IT services environment.
• Strong leadership skills with the ability to inspire and motivate teams.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal stakeholders.
• Thorough understanding of IT service management frameworks such as ITIL.
• Proven track record of driving operational excellence and achieving results.
• Experience with project management methodologies and tools.
• Relevant certifications such as ITIL, PMP, or CompTIA are a plus.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong analytical and problem-solving skills.

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco-tech space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A workplace that puts your individual needs at the core: Hybrid or In-Office – choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:

o 1 day of wellness leave every quarter for you to take for your health and wellbeing, and explore your personal passions.

o 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

We believe that skills, knowledge and experience can come from a diverse range of life experiences. You may not have ALL the listed requirements for this role but this should not hold back! If you believe that you have what it takes for this position, are willing to learn, and you identify with the values and mission of MyRepublic, we would love to hear from you. We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process.

MyRepublic is looking for an outstanding candidate to join our team as a System Engineer/Senior System Engineer to be responsible for ensuring the reliability and security of systems supporting core Internet service provider Network. In this role, you will play a pivotal part in maintaining the integrity and availability of systems that support telco network, making a significant contribution to our success.

How you’ll contribute to MyRepublic’s success:

• Mission-Critical Systems: Plan, implement, and maintain backend systems for our telco network, ensuring a 99.9% uptime rate.
• Security and Monitoring: Implement and manage a monitoring stack for core network functions and stay updated on threat intelligence.
• Compliance and Vulnerability Management: Ensure timely completion of internal and external compliance audits, collaborate with VA/PT providers for asset scans and vulnerability tracking.
• Log Analysis and Incident Response: Review system and security logs, create rules for event correlation, and generate analysis reports for critical incidents.
• Infrastructure and Operations: Orchestrate multiple systems from various regions into a unified topology for streamlined management, support day-to-day operations, and address queries from internal departments.
• Engineering Solutions: Design and deploy solutions for fast and accurate incident alerting and security lifecycle management.
• Automation: Implement automation using modern frameworks like Ansible to improve system efficiency.
• Cloud Services: Utilize cloud service providers (AWS, GCP, Azure) for network enhancements and cost-effective solutions.
• Security Community Engagement: Stay connected with the security community in every possible way, continuously learn about new vulnerabilities and exploits, and develop strategies to prevent them.

We think you’ll fit in great with us if you have:

• Technical Proficiency: Strong background in Linux and Unix-based operating systems, with a good understanding of carrier-grade networking concepts.
• Security Expertise: Knowledge of firewalls and WAF/IDS/IPS solutions (Fortinet, Palo Alto, pfsense, Sophos, Suricata, Snort, Cloudflare),and proxy servers (NGINX, HAProxy, F5).
• Monitoring: Familiarity with monitoring tools (Zabbix, Grafana, Cacti, syslog-ng).
• Scripting: Ability to write scripts in languages such as Bash, Python, and PHP.
• Hypervisors: Experience with hypervisors (ESXi, Proxmox-ve, KVM, Xen, Hyper-V).
• Self-Learning and Organizational Skills: Ability to self-learn, think creatively, stay organized, pay attention to detail, and multitask.
• Carrier-Grade Networking: Experience in carrier-grade networking within a telco environment is highly advantageous.
• Tech Enthusiasm: Strong desire to explore and learn about new technologies.

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organization that is a disruptor in the telco space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A work culture that puts your individual needs at the core: Remote, Hybrid or In-Office – choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:

2 days of work-from-home on a weekly basis so you can save time on the commute and wear your favorite slippers.

1 day of wellness leave every quarter for you to take or your health and wellbeing and explore your personal passions.

20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you exhibit the following, we know you would fit in great with us:

Never Settle: We dream big. We are constantly curious and embrace bold ideas.

Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

As an Account Manager at MyRepublic Broadband Pte Ltd, you will play a crucial role in expanding our presence in the market, focusing on Information and Communication Technologies (ICT) and Structured Cabling Systems and Telecommunications. Your primary responsibility will be to drive revenue growth through strategic partnerships, client acquisition, and innovative business solutions.

How you’ll contribute to MyRepublic’s success:

Market Analysis and Opportunity Identification:

• Conduct thorough market research to identify trends, opportunities, and potential areas for business growth in ICT, Structured Cabling Systems and Telecommunications.
• Analyze competitor activities and market dynamics to develop effective business strategies.

Strategic Planning:

• Develop and implement strategic business plans to achieve growth objectives in the designated industries.
• Identify key target clients, industries, and partnerships to expand MyRepublic's footprint.

Client Acquisition and Relationship Building:

• Proactively identify and engage potential clients in the ICT and Structured Cabling Systems sectors.
• Build and nurture strong relationships with key decision-makers and stakeholders.

Solution Selling:

• Work closely with the technical and sales teams to understand MyRepublic's capabilities and tailor solutions to meet the specific needs of clients.
• Present and demonstrate MyRepublic's products and services effectively to potential clients.

Proposal Development and Contract Negotiation:

• Lead the development of proposals, including pricing, terms, and conditions.
• Negotiate contracts with clients, ensuring favourable terms for both parties.

Cross-functional Collaboration:

• Collaborate with internal teams, including sales, marketing, operations, and technical support, to ensure seamless delivery of services to clients.
• Provide feedback to the product development team based on client needs and market demands.

Performance Monitoring and Reporting:

• Establish key performance indicators (KPIs) and regularly monitor business development activities against targets.
• Prepare and present comprehensive reports on business development initiatives, successes, and challenges.

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organization that is a disruptor in the telco space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A work culture that puts your individual needs at the core: We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work.

In addition to the standard leave entitlements, we offer:

• 1 day of wellness leave every quarter for you to take or your health and wellbeing and explore your personal passions.
• 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

We think you’ll fit in great with us if you:

• Diploma / Bachelor’s Degree in Business / IT discipline with minimum 3 years of working IT Corporate sales experience
• Strong interpersonal/ communication skills – speaking to senior or C-level executives
• Strong organizational skills and a self-starter
• Solid business acumen demonstrated in a B2B environment
• Self-motivated and highly persistent in follow-up
• Experience navigating past gatekeepers to connect with key influencers & decision makers
• Ability to understand and apply commercial acumen.
• The ability to build strong internal relationships, and influence stakeholders of different functions and levels.
• Be motivated, self-driven and excellent negotiating skills.
• The attitude to win collaboratively.

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

Never Settle: We dream big. We are constantly curious and embrace bold ideas.

Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

Job Description:

As a Senior Network Engineer, you will be responsible for designing, implementing, and maintaining our enterprise-level network to minimize disruptions and ensure the highest levels of performance and reliability. This role requires extensive experience with network monitoring tools such as Zabbix or PRTG, as well as deep knowledge of network topology, protocols, and both Cisco and Aruba networks products and services.

Responsibilities:

• Oversee network service delivery, ensuring compliance with SLAs through proactive monitoring, management, and optimization of network resources.
• Utilize monitoring tools like Zabbix and PRTG to ensure network performance and reliability.
• Develop and implement strategies to minimize network disruptions and optimize network performance.
• Manage projects related to network expansion, upgrades, and migrations.
• Lead the design and deployment of robust network architectures that support both current and future business needs, incorporating redundancy, scalability, and security considerations.
• Manage the network infrastructure lifecycle, from initial design through implementation, maintenance, and eventual decommissioning.
• Develop and enforce network policies and procedures to ensure consistent network performance and availability across all client sites.
• Conduct capacity planning and performance analysis to anticipate and address network growth and bandwidth demands.
• Coordinate with security teams to implement network security measures, including firewalls, intrusion detection systems, and network segmentation strategies.
• Provide technical leadership in network disaster recovery planning and execution, ensuring minimal downtime and data loss in the event of network failures.
• Manage relationships with telecom and network service providers, negotiating contracts and SLAs to ensure quality service and cost-efficiency.
• Lead the adoption of ITIL practices in network management, including incident, problem, and change management, to enhance service quality and efficiency.
• Regularly review network service performance against SLAs, identifying trends, and implementing corrective actions to address service gaps or areas of non-compliance.
• Collaborate with cross-functional teams to ensure that network changes and deployments are managed in accordance with ITIL change management processes, minimizing risk and disruption to services.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in network engineering.
• Demonstrated experience in network consultation, scoping of network projects, and leading deployments of enterprise-level network solutions.
• Established as a Subject Matter Expert in network infrastructure, with in-depth knowledge of network monitoring tools (Zabbix, PRTG), network topology, protocols, and extensive experience with Cisco and Aruba solutions.
• Experience in designing, implementing, and optimizing networks to ensure high availability, performance, and security in accordance with business requirements.
• Certifications in network engineering (e.g., CCNP, CCIE, Aruba Certified Solutions Professional) and familiarity with ITIL processes related to network management.
• Strong leadership and project management skills, with the ability to manage cross-functional teams and projects, ensuring adherence to timelines, budgets, and quality standards.
• Excellent communication skills, capable of working closely with clients to understand their networking needs and translate these into effective solutions
• Excellent problem-solving, communication, and project management skills.

What we offer in return:

● Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco-tech space.

● Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.

● A workplace that puts your individual needs at the core: Remote, Hybrid or In-Office –choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.

● Wellness first. We believe that wellness goes beyond team celebrations and birthday parties.

Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:

• 1 day of wellness leave every quarter for you to take for your health and wellbeing,and explore your personal passions.
• 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

We are looking for a dedicated Senior Security Engineer to enhance our cybersecurity posture and ensure compliance across our operations at the client site. The successful candidate will be adept at triaging, understanding, and responding to threats identified by common Security Orchestration, Automation, and Response (SOAR) tools and Security Information and Event Management (SIEM) systems. Experience with TrendMicro, Fortinet, and an understanding of Network Detection and Response (NDR) and Managed Detection and Response (MDR) are critical.

Responsibilities:

• Monitor and analyze data from SIEMs and SOARs to identify and understand potential threats.
• Manage and configure cybersecurity tools such as TrendMicro and Fortinet to protect against threats.
• Provide feedback on compliance and work with teams to enhance cybersecurity measures.
• Develop and maintain an organization-wide cybersecurity framework that aligns with industry best practices and regulatory requirements to decrease threats and vulnerabilities.
• Lead incident response activities, including investigation, documentation, and coordination with relevant stakeholders to mitigate impacts.
• Conduct regular security assessments and penetration testing to identify vulnerabilities and implement corrective measures.
• Develop security awareness training programs to educate employees about cyber threats and safe computing practices.
• Manage security projects to enhance the organization's defense capabilities, including the selection and implementation of new security tools and technologies.
• Provide expert advice on data protection strategies, encryption technologies, and access control mechanisms to protect sensitive information.
• Liaise with external security organizations, industry groups, and regulatory bodies to stay updated on emerging threats and compliance requirements.
• Manage the security ticket lifecycle, from initial report to resolution and closure, prioritizing based on risk and impact to the business to ensure compliance with SLAs.
• Conduct regular reviews of security incident and request handling processes to identify opportunities for improvement, driving initiatives to enhance response times, effectiveness, and client communication.
• Provide detailed reports and analysis on security incidents and resolution performance, contributing to continuous improvement in security services and SLA adherence.

Requirements:

• Bachelor's degree in Cybersecurity, Information Technology, or a related field.
• Minimum of 5 years of experience in cybersecurity, with a strong background in threat analysis and protection.
• Proficient in using TrendMicro, Fortinet, and other cybersecurity tools.
• Extensive experience in conducting security assessments, technology consultations, and leading the deployment of cybersecurity measures within complex environments.
• Recognized as a Subject Matter Expert in cybersecurity, with deep knowledge of SIEMs, SOARs, TrendMicro, Fortinet, and an understanding of XDR, NDR and MDR technologies.
• Proven ability in developing and implementing comprehensive security frameworks and policies that meet industry standards and regulatory requirements.
• Certifications in cybersecurity (e.g., CISSP, CISM, CEH) and experience with ITIL service management practices related to security management.
• Strong problem-solving skills, with the ability to quickly understand and mitigate threats, ensuring business continuity and compliance with SLAs.
• Ability to effectively communicate security risks and strategies to non-technical stakeholders, facilitating informed decision-making and fostering a culture of security awareness.

What we offer in return:

● Amazing colleagues and culture that encourages you to do your best work while staying authentic and work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.

● Amazing colleagues and culture that encourages you to do your best work while staying authentic and work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.

● Wellness first. We believe that wellness goes beyond team celebrations and birthday parties.

Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:

o 1 day of wellness leave every quarter for you to take for your health and wellbeing, and explore your personal passions.

o 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

The role:
This incumbent will maintain coverage of retail stores needed for our operations and assist walk-in customers at retail stores to sign up for MyRepublic services.

How you’ll contribute to MyRepublic’s success:

• To actively promote MyRepublic Fibre Broadband services, as well as other products and services
• To handle customers' enquiries on products and services
• To follow up with customers regarding their application for services
• Wiling to work on rotational shifts and locations
• Wiling to work on weekends, public holidays and roadshow locations
• Possess strong selling skills
• Self-driven and able to work under pressure
• Able to work independently
• Self-motivated and possess initiative to achieve targets set

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A work culture that puts your individual needs at the core: Remote, Hybrid or In-Office – choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:1 day of wellness leave every quarter for you to take or your health and wellbeing, and explore your personal passions.

We think you’ll fit in great with us if you:

• GCE ''O''/''N'' Level, with or without experience, or with minimum 1 year’s sales experience
• Knowledge of wireless and internet solutions would be an advantage
• Positive attitude with a passion for delivering excellent service quality to customers
• Willing to perform shift duties on weekends and public holidays

The values and behaviour that we look for

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

• Never Settle: We dream big. We are constantly curious and embrace bold ideas.
• Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.
• Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.
• We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

We believe that skills, knowledge and experience can come from a diverse range of life experiences. You may not have ALL the listed requirements for this role but this should not hold back! If you believe that you have what it takes for this position, are willing to learn, and you identify with the values and mission of MyRepublic, we would love to hear from you. We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process

Job Summary

We are looking for an experienced HR Operations specialist, to take charge of the entire Employee Life Cycle that includes seamless onboarding, offboarding and payroll.

Roles & Responsibilities

• Partner with payroll service provider to manage payroll, including ensuring accurate and efficient payroll processing, compliance with local/ regional regulations and employment tax requirements, month-end/year end close procedures.
• Handle the processing and timely submission of Form IR21, NS make-up claims, and all government-paid leave claims.
• Manage end-to-end work pass-related issues, including application, renewal, cancellation, appeals, expiration, follow-up on medical check-ups, updating personal particulars with MOM, and visa applications.
• Provide in-depth analysis and insights on payroll data, that can be used by Finance//HR to forecast/ understand trends in employee costs.
• Provide advice to employees in relation to pay issues, incentives and resolving any payroll enquiries in a professional manner.
• Partner with 'Employment of Record' service providers for managing regional payroll.
• Participate in HR process improvements; improve and maintain regional HR policies and processes.
• Oversee the various HR systems and employee initiatives.

Requirements

• Related Diploma/ Degree qualified along with min 3 years HR Operations exposure. (with strong knowledge of payroll and compliance).
• Meticulous and attention to detail.
• Communication and interpersonal skills combined with self-assurance and confidence.
• Ability to collaborate across different functions & open to new ideas.
• Strong individual who can work within team working environment,
• Agile mindset with a desire for a fast-paced environment.

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A work culture that puts your individual needs at the core: Remote, Hybrid or In-Office – choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:

1 day of wellness leave every quarter for you to take or your health and wellbeing, and explore your personal passions.

20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

The values and behaviour that we look for

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at Aether Digital. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

Never Settle: We dream big. We are constantly curious and embrace bold ideas.

Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

We believe that skills, knowledge and experience can come from a diverse range of life experiences. You may not have ALL the listed requirements for this role but this should not hold back! If you believe that you have what it takes for this position, are willing to learn, and you identify with the values and mission of Aether Digital, we would love to hear from you. We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process.

About MyRepublic:

Our purpose at MyRepublic is to transform people’s lives by creating a connected world that is seamless, smart and safe, while innovating the way telcos operate.

MyRepublic is one of the fastest growing digital telco operators in Asia-Pacific. Homegrown in sunny Singapore, we have operations in Singapore, Indonesia and New Zealand with a defining difference. We are the world’s first telecommunications company powered by a proprietary cloud platform who has pioneered a disruptive operating model with unparalleled efficiency and customer focus.

The engine behind MyRepublic’s success, besides its people, is its next-gen digital platform that automates and integrates its backend processes, while driving a seamless customer experience.

MyRepublic offers residential broadband, enterprise broadband, home voice, and mobile services. We are way more than just a telco or an ISP. We exist to transform people’s lives by creating a connected world that is seamless, smart, and safe while innovating the way telcos operate. We are the future beyond telcos.

The Role

This role is responsible for business operations support to the Enterprise team and is required to work closely with the sales and product teams. This role also needs to have direct contact with all areas of the Enterprise Business to help ensure the Business runs as efficiently as possible.

How you’ll contribute to MyRepublic’s success:

• Supports day to day operational execution of Sales Orders
• Work closely with account managers in the Enterprise Sales Team
• Provide sales related support in any areas of order fulfilment
• Handle and process the sales orders on a timely basis, update changes in the orders and ensure accurate data is maintained in the Excel Database and system.
• Provide Billing Support for VIP customers
• Track and report all key performance indicators, goals & efficiency
• Be a key driver in the implementation of processes and change management in the Business
• Define requirements for specific tooling to support processes and optimize their day-to-day work
• Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of standards, processes

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco-tech space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A workplace that puts your individual needs at the core: Remote, Hybrid or In-Office – choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:

1 day of wellness leave every quarter for you to take for your health and wellbeing, and explore your personal passions.

20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

We think you’ll fit in great with us if you:

• Proven, strong oral communication and presentation skills, confidence in presenting to internal and external clients, clear and precise.
• Exposure to supporting sales teams with commercial information
• Strong analytical abilities to inform decisions
• Ability to be able to juggle multiple projects and priorities as well as demonstrating real ownership and accountability.
• Competence in PowerPoint, Word, Excel.
• Works well under pressure and with proven time management and prioritisation skills.
• Passion, focused and an aptitude for success

The values and behaviour that we look for:

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

Never Settle: We dream big. We are constantly curious and embrace bold ideas.

Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

We believe that skills, knowledge and experience can come from a diverse range of life experiences. You may not have ALL the listed requirements for this role but this should not hold back! If you believe that you have what it takes for this position, are willing to learn, and you identify with the values and mission of MyRepublic, we would love to hear from you. We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process.