Total 8 job vacancies by Charlie Pym

IT Helpdesk Technician Opportunity Your new company
An exciting new opportunity is available for an IT Helpdesk Technician at a Government Organisation. This is initially an 8-month fixed term contract that is highly likely to turn permanent for the right candidate. The offices are located near the Sydney CBD and offer a modern working environment and excellent opportunities for career development.
Your new role
You will be responsible for the following:


Provision of Level 1 - 2 ICT troubleshooting and helpdesk support to all end users.
Identify, prioritise, and log phone, email, and web queries in the Service Desk ticketing software.
Escalate unresolved issues to the Systems Administrator in a timely manner.
Actively assist with updating, maintaining, and monitoring digital systems to ensure the uptime, security, and performance reliability of the
Environment.
Assisting end users with device and software set up.

What you'll need to succeed

Experience with the macOS platform
Experience with Google Workplace / GSuite
Working Knowledge of Windows Operating system environments and MS
Office applications.
Relevant IT qualifications.
Knowledge of JAMF Pro Management platform.
Experience with the Apple School Manager platform is highly desirable.
Understanding of current Cybersecurity concepts and challenges.
Experience of working in a school or educational environment is highly desirable.
Knowledge of SOE deployment approaches.

What you'll get in return

Competitive salary and benefits package
Opportunities for career growth and advancement
Supportive and inclusive work culture

What you need to do now
If you're interested in the job, click "apply now" to forward an up-to-date copy of your CV to charlie.pym@hays.com.au or call me on 0292492278. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Please click here to apply.

IT Support Engineer | Sydney CBD Your new company
An exciting new opportunity is available for a Service Desk Analyst for a Market Leader in the Financial Services Industry. This is initially a 12-month fixed term contract, located in the Sydney CBD and offers a modern onsite working environment and excellent opportunities for career development.
Your new role

Respond to technical support requests from clients in a timely and efficient manner.
Provide ongoing enhancements, operational support, and technical support.
Install, configure, and maintain IT systems, servers, workstations, software, networking, security, peripherals in Microsoft Windows environments (Active Directory, Office 365, etc).
Diagnose, resolve, and document technical solutions, designs, and issues in a clear and concise manner.
Adhere to organisational governance, policies, procedures, and compliance requirements.
Assist in managing technology and business projects, such as systems deployment, migration, and infrastructure upgrades.
Ensuring the stability, availability, security, and performance of the network environment.

What you'll need to succeed

Experience of configuring and maintaining Windows Active Directory, workstations and network devices.
Good knowledge of cloud-based solutions such as O365, MS Azure, AWS, etc.
Strong analytical skills and demonstrated ability to troubleshoot and provide solutions
Relevant industry certifications (e.g. Microsoft Certifications, CCNA, CompTIA, etc) is highly regarded.
Knowledge of cybersecurity frameworks and controls.
Knowledge of ITIL framework or other industries standards and frameworks.

What you'll get in return

Competitive salary and benefits package
Opportunities for career growth and advancement
Supportive and inclusive work culture
Work from home arrangement after probation

What you need to do now
If you're interested in the job click "apply now" to forward an up-to-date copy of your CV to charlie.pym@hays.com.au or call me on 0292492278. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

IT Service Delivery Manager | Western Sydney Your new company
An exciting opportunity is available for an IT Service Delivery Manager at a government organisation. This is a permanent position, located in Western Sydney and offers a flexible working arrangement.
Your new role

The IT Service Delivery Manager primary responsibility is to oversee the seamless provision of technology services and manage Service Desk operations for the organisation. Your focus will be on delivering high-quality and timely customer service, effectively meeting business needs while maintaining cost efficiency. Additionally, you will play a crucial role in supporting the Council's cyber security posture and risk program.
What you'll need to succeed

Experience maintaining an ITIL-compliant service desk for incident and problem management.
Experience managing cyber security operations and cyber security capability
Experience receiving, logging and reporting on incoming service requests, ensuring regular communication with customers.
Apply judgement and skills to provide Service Desk services, identify problems, and take action for resolution.
Proven experience creating user guides and self-serve solutions, introducing capabilities for stakeholders.
Keep the Service Desk up to date with new technologies and the latest procedures.
Provide coaching, support, and direction to team members.
Ensure compliance with relevant legislative and statutory requirements, industry codes, practices, and standards.
Assist the ICT Operations Manager and Finance Business Partner in preparing the annual budget.
Manage the budget for allocated Cost Centres/Projects.
Analyse budget data and identify/report on trends.

What you'll get in return

Opportunities for career growth and advancement
Working from home option
Salary package up to $155k + super

What you need to do now
If you're interested in the job click "apply now" to forward an up-to-date copy of your CV to charlie.pym@hays.com.au or call me on 0292492278. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Security Engineer | Work from home | Sydney CBD Your new company An exciting new opportunity is available for a Security Engineer at a SME Consultancy. This is a permanent position, located in the Sydney CBD and gives you to option to work from home up to 3 days per week. Your new role In your new role, you will be responsible for playing an integral role in protecting the company's information systems' integrity, confidentiality, and availability. You will be proficient in securing, managing , and administering the company's network infrastructure is crucial in protecting it from cyberattacks and reducing the risk of security breaches. What you'll need to succeed

Experience with ISO 27001 compliance and external ISO Audit.
Quarterly Internal Audit and ISMS metric
Maintenance of asset register, risk register, obligations register, incident, and improvement registers.
Security Applications including DarkTrace, CrowdStrike, FortiAnalyzer, firewalls, VPN, email filtering, Incident Response: Remediation and Escalation of alerting
Experience with Active Directory, GPO, SharePoint, and ACL Management.
Previous experience with Vulnerability management, vendor score monitoring, Cyber security score management
Cloud platform management (Azure, AWS, GCP).
Creation of KB articles/documentation.

What you'll get in return

Competitive salary and benefits package
Opportunities for career growth and advancement
Supportive and inclusive work culture
Training and development programs
Collaborative and team-oriented environment
Recognition and rewards for outstanding performance
Modern and well-equipped office facilities
Diverse and challenging projects
Opportunities to work on cutting-edge technologies

What you need to do now If you're interested in the job, click "apply now" to forward an up-to-date copy of your CV to charlie.pym@hays.com.au or call me on 0292492278. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Principal Solution Architect | Work from home | Sydney CBD Your new company An exciting new opportunity is available for a Principal Solution Architect with Telecommunications/ Satellite experience. This is a permanent position, located near the Sydney CBD and allows you to work from home up to 3 days per week. Your new role In your new role you will be responsible for gathering, collating, and distilling user requests and requirements to develop tailored, innovative systems that address the communication and operations needs of the company's clients. You will work closely with multidisciplinary teams to ensure the successful integration of telecom systems including mission-critical radio, defence communications, satellite, IP networks, and cellular technologies, with a primary focus on emergency operations. What you'll need to succeed

A minimum of 5 years of experience in a similar communications system engineering role, with a proven track record of successfully delivering integrated communication solutions.
Multi-domain experience in the following: Telecoms, radio communications, tactical communications, data networking (IP), C2 applications
Mission Critical experience in the following: Defence, P25, PMR, Police, Fire, Emergency services
Applications Command and Control experience
Willing to travel frequently to South Australia, Victoria, and Queensland.

What you'll get in return

Competitive salary up to $180k + Super for the right candidate
Opportunities for career growth and advancement
Supportive and inclusive work culture
Training and development programs
Collaborative and team-oriented environment
Opportunities to work on cutting-edge technologies

What you need to do now If you're interested in the job, click "apply now" to forward an up-to-date copy of your CV to charlie.pym@hays.com.au or call me on 0292492278. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Senior Network Engineer | Multiple Locations in Australia Your new company I am looking for x3 Senior Network Engineers with NV1 or NV2 clearance for a Market Leader in the Telecommunications Industry. These are permanent positions that can be located in Sydney, Melbourne, Brisbane, Adelaide, or Canberra. Your new role You will be responsible for contributing towards the company's strategic development across various platforms, such as Enterprise LAN/WAN, Wireless, Gateway network solutions, and infrastructure, within a vast, intricate, and widely distributed business environment. What you'll need to succeed

Hold a minimum of NV1 AGSVA security clearance.
Solutioning LAN/WAN and Wireless design and concepts.
Installation/Implementation of Switches, Routers and their configuration.
Routing protocols (OSPF, BGP, MPLS), STP, LACP, QoS, BFD, Virtual Routing instances and Routing policies.
Firewalls and Security policies.
Prioritising QOS, Load Balancing and Managing Data Flows, VPNs and Securing Network Devices.
Network gateway experience is advantageous.
Carrier Grade platform IP MPLS/BGP based networks to provide Layer 2 and 3 services

What you'll get in return

Competitive salary and benefits package- up to $160k + Super
Opportunities for career growth and advancement
Supportive and inclusive work culture
Training and development programs

What you need to do now If you're interested in the job click "apply now" to forward an up-to-date copy of your CV to charlie.pym@hays.com.au or call me on 0292492278. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

IT Manager | Sydney CBD Your new company An exciting new opportunity is available for an IT Manager at a Global Leader in the Retail Sector. This is permanent position, located in the Sydney CBD and offers a modern onsite working environment and excellent opportunities for career development. Your new role In your new role you will be responsible for working with the regional and Global IT team to set the strategy, objectives, and goals for the company's IT operations. You will ensure that the underlining network infrastructure and its associated technologies operate efficiently, perform within agreed targets, and deliver a secure platform for the daily operations. What you'll need to succeed

Previous experience in an IT Manager role or similar
Proven experience in Project Management
Previous experience managing an IT Operations Team
Knowledge of e-commerce applications and interfaces such as online shopping and online order tracking.
Experience with Content Management, CRM and mobile platforms is a plus.
Profound knowledge of computer software, hardware, including servers & systems for Windows

What you'll get in return

Competitive salary and benefits package
Opportunities for career growth and advancement
Supportive and inclusive work culture
Training and development programs
Collaborative and team-oriented environment
Recognition and rewards for outstanding performance
Modern and well-equipped office facilities
Diverse and challenging projects
Opportunities to work on cutting-edge technologies

What you need to do now If you're interested in the job click "apply now" to forward an up-to-date copy of your CV to charlie.pym@hays.com.au or call me on 0292492278. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Service Desk Analyst | Previous MSP experience Required | Sydney CBD Your new company An exciting new opportunity is available for a Service Desk Analyst at a Market Leading Managed Service Provider. This is permanent position, located in the Sydney CBD and offers a modern onsite working environment and excellent opportunities for career development. Your new role In your new role you will be responsible for providing technical assistance and support via phone and email to end-users who are experiencing computer hardware, software, or network-related issues. Your primary goal is to resolve technical problems and ensure that computer systems and networks are functioning properly to minimise downtime and optimise productivity. What you'll need to succeed

Previous experience working for a Managed Service Provider
Certificate 3 in Information Technology, Bachelor of Information Technology or similar (essential)
A current driving licence (essential)
Certification in Microsoft 365 Fundamentals, Access 4 VoIP, Azure, Windows / Apple operating systems, Level 1 Microsoft Server Service Management Experience (Active Directory, Exchange, DNS, IIS, etc.) (highly desirable, not essential)

What you'll get in return

Competitive salary and benefits package
Opportunities for career growth and advancement
Supportive and inclusive work culture
Training and development programs
Collaborative and team-oriented environment
Recognition and rewards for outstanding performance
Modern and well-equipped office facilities
Diverse and challenging projects
Opportunities to work on cutting-edge technologies

What you need to do now If you're interested in the job click "apply now" to forward an up-to-date copy of your CV to charlie.pym@hays.com.au or call me on 0292492278. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.