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Job Description:
Internal Communications Campaigns Manager
Hybrid but with flexibility to travel to London (EC2R 7HJ) or Salford Quays, Manchester (M50 3SP) - one or two days in the office a week/ as needed.
Permanent - Full time 37.5hours
£33,000 - £40,000 - depending on experience with fantastic benefits
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
As the Internal Communications Campaigns Manager, you will support the design and delivery of our internal communications strategy to engage our people within our Bupa Global, India & UK market unit in Bupa’s purpose, strategy and values.
Specifically, you will:
Work closely with the Senior Internal Communications Manager and Internal Communications Director to deliver the internal communications strategy for our Bupa Global, India and UK market unit.
Design and deliver MU-wide campaigns which connect people to our purpose and strategy, including our health and wellbeing programme Viva, our Sustainability programme and our British Paralympic Association partnership.
Ensure connection across the External Communication teams (brand and PR) and with stakeholders to ensure alignment and drive employee engagement.
How you’ll help us make health happen:
Support with the execution of the internal communications strategy for the market unit.
Support with the successful delivery of internal events for leaders and employees.
Manage the market unit wide internal comms channels and work with comms colleagues in our business units to bring best practice to channels.
Help to manage the successful running of our employee comms and collaboration platform, Workvivo, for our market unit.
Regular reporting on impact of campaigns and engagement activities and developing strategies to drive adoption and engagement.
Key Skills / Qualifications needed for this role:
Demonstrable excellence in internal communications particularly with harder to reach audiences in call centre/operational settings.
Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees.
Experience of developing a wide range of content for employee communication and collaboration platforms such as Workvivo or Workplace by Meta.
Creative ability to design and deliver internal communications content in a simple and engaging way.
PC literate and highly skilled in all Microsoft packages.
Experience of using range of multi-media communications tools and packages such as Canva and Premiere Pro.
Meticulous planner with exceptional attention to detail and an eye for accuracy.
Experience in event design and delivery.
Customer-centric mindset and approach.
Good interpersonal and relationship-building skills to work across different functions and with colleagues at all levels of the organisation.
Resilient and calm. Able to manage an unpredictable workload to meet changing requirements and switch confidently and knowledgeably between priorities.
Commercial mindset, ensuring that agenda is positioned within the broader business and wider industry/economic context.
Drive, confidence, energy and enthusiasm.
Benefits
Our benefits are designed to make health happen for our people. Viva is our wellbeing programme providing health and wellbeing benefits to all of our people, no matter where they work. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performance-based bonus
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts
Why Bupa?
We’re a worldwide healthcare provider. All our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. The planet is our latest patient and we believe we need have a healthy planet to have healthy people.
We make health happen by being brave, caring and responsible in everything we do. Our values are core to everything we do at Bupa.
With no shareholders, our customers are our focus. Our ambition is to be the world’s most customer-centric healthcare company.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter.
Time Type:
Full timeJob Area:
PR , Marketing & BrandLocations:
Angel Court, London, Bupa PlaceOfficial account of Jobstore.
Job Description:
Portfolio Manager
Brighton or London
Permanent
Full Time (35 hours per week)
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
This role is accountable for our global portfolio management approach; undertaking a range of activities to continuously identify opportunities for improvements in key customer and commercial metrics, and working with a range of stakeholders to ensure their successful delivery. As well as regular reviews and analysis, you will also ensure that clear and effective product governance processes, policies and controls are in place
How you’ll help us make health happen:
Key Skills / Qualifications needed for this role:
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Locations:
Angel Court, London, Victory House, BrightonOfficial account of Jobstore.
Job Description:
Product Manager
Salford Quays / Staines
Hybrid (up to 3 days WFH per week)
Permanent
Full Time (37.5 hours per week)
£55,000 - £72,000 + 10% Management Bonus Scheme + Fantastic Benefits
We make health happen
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
This role will contribute to ensure that our SME Private Medical Insurance (PMI) offering remains customer centric, differentiated, and competitive, whilst delivering fair value and good customer outcomes.
How you’ll help us make health happen:
Key Skills / Qualifications needed for this role:
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Business Development, PR , Marketing & BrandLocations:
Bupa Place, Staines - Willow HouseOfficial account of Jobstore.
Job Description:
Assurance Business Partner
Bupa Place, Manchester or Willow House, Staines
Hybrid Working
Full time (37.5hrs pw)
From £41,500 (dependant on experience and location) + Excellent Benefits
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
This role will support the Senior Manager (Risk, Control and Governance) and the Consumer Performance Unit (CPU) Directors in the oversight and delivery of all assurance activity, including the operation and maintenance of risk, control and incident management processes across UKI CPU, aligned to the UKI ‘Risk Management Framework’ and ‘Incident Management Framework’. This includes leading the development and maintenance of CPU risk registers, delivery of risk and control assessments (conducted in line with business requirements) and the oversight and delivery of ‘process-control walkthroughs’ (as required).
The role holder will provide support, guidance, and oversight for the delivery of all relevant assurance activity and will ensure that Conduct Risk is managed in line with the UKI Customer Outcomes Policy, ensuring conduct risk is reported appropriately. They will also be required to lead the delivery of a CPU incident portfolio in line with the requirements of the UKI ‘Incident Management Framework’ and will provide root cause analysis and observations/actions relating to control gaps/failures to further improve the segment risk appetite and maturity. The role also includes a requirement to co-ordinate delivery of executive attestations for CPU, provide oversight and support for and Business Continuity Planning (BCP) activities, and assist with completion of Internal Audit/ORCM activities and process map updates (as required).
You’ll help us make health happen through:
Key Skills needed for this role:
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Bupa
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Locations:
Bupa Place, Staines - Willow HouseOfficial account of Jobstore.
Job Description:
Healthcare Development Executive
Manchester or Staines
Flexible / Hybrid working options (e.g. up to 4 days WFH)
Permanent
£35k - £41k DOE and location + bonus + fantastic benefits
37.5 hours per week
Role Overview:
As a Healthcare Development Executive within our Healthcare Management function in UKI you will support the management and improvement of existing care pathways and initiatives, as well as delivering new development projects that improve healthcare access, experience, quality, outcomes and affordability for customers.
What you’ll do:
What you’ll bring:
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:
· 25 days holiday, increasing through length of service, with option to buy or sell
· Bupa health insurance as a benefit in kind
· An enhanced pension plan and life insurance
· Annual performance-based bonus
· Onsite gyms or local discounts where no onsite gym available
· Various other benefits and online discounts
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in
Time Type:
Full timeJob Area:
Strategy, Change & TransformationLocations:
Bupa Place, Staines - Willow HouseOfficial account of Jobstore.
Job Description:
Business Analyst - Change Programmes
Manchester M50 or Staines TW18
Flexible / Hybrid working options (i.e up to 3/4 days WFH)
Permanent - Full time 37.5hours
£50,500 - £55,000 - depending on experience with fantastic benefits & 10% Management Bonus
We consider all types of flexibility, including locations, hours and working patterns
We make health happen
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
The Business Analyst will partner with our UK Executive team and stakeholders to translate emerging opportunities into outstanding business and customer outcomes that enable Bupa to achieve its strategy of becoming the UK’s most admired healthcare company.
As a Business Analyst will provide support to UK Business Change Managers in understanding the business, its operations and practices, together with environmental, market and healthcare industry contexts, to establish cost effective solutions that enable the business to achieve its ambitions and objectives.
How you’ll help us make health happen:
Provide critical input to the development of Bupa’s digital agenda, applying a full business analysis skillset to support the transformation of our digital capabilities across online and mobile channels – for example: developing new mobile apps and online experiences; using digital messaging to strengthen relationships with our customers; building and improving underlying technology and security platforms; and innovating our propositions to compete effectively in a connected, data-driven world.
Partner effectively with stakeholders to translate these outcomes into specific objectives, and from there define detailed needs and prioritised business requirements.
Examine these needs and requirements through various lenses such as customers, partners, employees, the business and its regulators, understanding and managing the competing tensions to create appropriate specifications that, in turn, drive practical deliverables.
Identify sustainable solutions (technical, people, process, systems, cultural, or any combination of these), and create and manage optimised, efficient delivery plans.
Demonstrate a comprehensive understanding of the business context of all Change initiatives that they/their team are involved with, being able to clearly identify and understand the impact on our customers and Bupa, and confidently articulating to stakeholders why we are doing them.
Identify, contribute to and manage project risks, issues and dependencies.
Demonstrate excellent influencing skills and natural gravitas to drive change across the organisation. Challenge and inform change ideas, project scope, direction and outcomes where appropriate. Understand the audience and adopt appropriate communication styles in order to impart messages clearly and concisely and sell-in solutions persuasively.
Key Skills / Qualifications needed for this role:
Ideally hold a Business Analysis and/or Change Management certification (preferably to Practitioner level) by a recognised professional body such as APMG, ISEB/BCS or IIBA
Strong working knowledge of established Change and Business Analysis methodologies (such as Lean, Six Sigma, Agile) and the use of relevant systems (e.g. DevOps, Jira, Confluence).
Strong background of successful Change delivery within the Healthcare and/or Financial Services industries, ideally with experience of working in e-commerce or digital environments.
Possess a passion for Change-led innovation, being able to identify and successfully deploy leading-edge tools and techniques to enable the business to move rapidly towards its desired future state.
Exhibit considerable drive, enthusiasm and a ‘can do’ attitude; being able to seize the opportunity and cope with high-intensity activity in a dynamic, fast-paced transformational environment.
Be a strong and logical problem solver, able to demonstrate a history of innovative, lateral and creative thinking, and capable of making sound pragmatic decisions.
Be able to use a range of business modelling and solution design approaches to force clarity and create simplified views of complex business and commercial realities.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday, increasing through length of service, with option to buy or sell
Bupa medical insurance as a benefit in kind
An enhanced pension plan and life insurance
Target bonus of 10% based on individual and company performance
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts
At Bupa we adhere to a structured framework when awarding any changes to salary. We believe this creates a fair and consistent approach for all colleagues looking to grow or change role. For more guidance please click HERE.
Before you apply for a vacancy, please ensure your job history on your workday profile is up to date with all your career history and achievements. This will mean the Recruitment team have all the relevant information they need to review your application.
Please be aware that if you’re successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter
Time Type:
Full timeJob Area:
Strategy, Change & TransformationLocations:
Bupa Place, Staines - Willow HouseOfficial account of Jobstore.
Job Description:
Healthcare Development Executive
Manchester or Staines
Flexible / Hybrid working options (e.g. up to 4 days WFH)
Permanent
£35k - £41k DOE and location + bonus + fantastic benefits
37.5 hours per week
Role Overview:
As a Healthcare Development Executive within our Healthcare Management function in UKI you will support the management and improvement of existing care pathways and initiatives, as well as delivering new development projects that improve healthcare access, experience, quality, outcomes and affordability for customers.
What you’ll do:
What you’ll bring:
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:
· 25 days holiday, increasing through length of service, with option to buy or sell
· Bupa health insurance as a benefit in kind
· An enhanced pension plan and life insurance
· Annual performance-based bonus
· Onsite gyms or local discounts where no onsite gym available
· Various other benefits and online discounts
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in
Time Type:
Full timeJob Area:
Strategy, Change & TransformationLocations:
Bupa Place, Staines - Willow HouseOfficial account of Jobstore.
Job Description:
Junior Tender Executive
Salford Quays
Hybrid Working (up to 3 days WFH per week)
Fixed Term Contract (12 months)
£23,500 – £27,000 + fantastic benefits
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
This role plays an important part in helping to retain and grow our B2B customers by overseeing and managing Supplier Due Diligence Questionnaires. The Junior Tender Executive will work closely with the Tender Manager, Junior Tender Executives, and the Account Managers to help co-ordinate key stakeholders from around the business to ensure we understand and respond to client requirements within the agreed timeframe.
How you’ll help us make health happen:
Key Skills / Qualifications needed for this role:
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday per year, pro rata to your contract.
• Access to a range of services to support your physical and mental wellbeing
• Fixed term benefits allowance
• Access to our confidential employee assistance programme
• Workplace pension
• Online discounts covering your everyday shopping, entertainment, eating out and more.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Business DevelopmentLocations:
Bupa PlaceOfficial account of Jobstore.
Job Description:
Junior Tender Executive
Salford Quays
Hybrid Working (up to 3 days WFH per week)
Permanent
£23,500 – £27,000 + fantastic benefits
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
This role plays an important part in helping to retain and grow our B2B customers by overseeing and managing Supplier Due Diligence Questionnaires. The Junior Tender Executive will work closely with the Tender Manager, Junior Tender Executives, and the Account Managers to help co-ordinate key stakeholders from around the business to ensure we understand and respond to client requirements within the agreed timeframe.
How you’ll help us make health happen:
Key Skills / Qualifications needed for this role:
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Business DevelopmentLocations:
Bupa PlaceOfficial account of Jobstore.
Job Description:
Clinical Case Manager – Registered Nurse (Band 6 equivalent, RMN)
Bupa Place, Salford Quays, M50 3SP
Permanent (Full-time and Part-time to be considered)
37.5 hours per week (Mon – Fri only, no on-call)
Salary up to £39,500 dependent on experience
We make health happen:
At Bupa, our UK Insurance clinical services are at an exciting time of growth and transformation, and we now have several amazing opportunities for and Mental Health Nurses to join our dynamic team of clinicians.
We are the only UK insurance provider recognised by the CQC and as an employer, we are values led with a proud track record of an open and inclusive culture. We are committed to investing in our people and support our team to access development opportunities.
Role Overview:
Working as part of a clinical case management team, you will provide clinical support to our customers, stakeholders. Ensuring the correct treatment and clinical pathways are provided for our customers across a range of mental health presentations.
We are looking for a driven and focused Mental Health Nurse who is eager to develop their career with Bupa Global and continue their professional development in a supportive environment as part of a dedicated team.
You’ll help us make health happen by:
What you’ll bring:
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
“Bupa is a great place to work”, this is what Nikki Goodhew, Clinical Career Manager from Nurses.co.uk had to say when she worked with our great team of Clinicians;
“It is all about the clinicians, and their overall three core needs: autonomy, belonging and contribution. When people have these needs met and feel cared for and supported, they flourish. Flourishing people are a retained workforce, and this is one of the many reasons that Bupa UKI is a great place to work.”
To read more about Nikki’s impression, click on the link below
https://www.nurses.co.uk/blog/what-we-learned-about-compassionate-leadership-from-bupa/
Benefits:
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
If you would like more information on the role, please contact temi.olaleye@bupa.com
Time Type:
Part timeJob Area:
Clinical ServicesLocations:
Bupa Place, Unit 1, Pinetrees, StainesOfficial account of Jobstore.
Job Description:
Clinical Case Manager – Registered Nurse (Band 6 equivalent, RMN)
Bupa Place, Salford Quays, M50 3SP or Angel Court London, EC2R 7HJ
Permanent (Full-time and Part-time to be considered)
37.5 hours per week (Mon – Fri only, no on-call)
Salary up to £39,500 (Negotiable)
We make health happen:
At Bupa, our UK Insurance clinical services are at an exciting time of growth and transformation, and we now have several amazing opportunities for both General and Mental Health Nurses to join our dynamic team of clinicians.
We are the only UK insurance provider recognised by the CQC and as an employer, we are values led with a proud track record of an open and inclusive culture. We are committed to investing in our people and support our team to access development opportunities.
Role Overview:
Working as part of a clinical case management team, you will provide clinical support to our customers, stakeholders. Ensuring the correct treatment and clinical pathways are provided for our customers across a range of mental health presentations.
We are looking for a driven and focused Mental Health Nurse who is eager to develop their career with Bupa Global and continue their professional development in a supportive environment as part of a dedicated team.
You’ll help us make health happen by:
What you’ll bring:
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
“Bupa is a great place to work”, this is what Nikki Goodhew, Clinical Career Manager from Nurses.co.uk had to say when she worked with our great team of Clinicians;
“It is all about the clinicians, and their overall three core needs: autonomy, belonging and contribution. When people have these needs met and feel cared for and supported, they flourish. Flourishing people are a retained workforce, and this is one of the many reasons that Bupa UKI is a great place to work.”
To read more about Nikki’s impression, click on the link below
https://www.nurses.co.uk/blog/what-we-learned-about-compassionate-leadership-from-bupa/
Benefits:
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
If you would like more information on the role, please contact temi.olaleye@bupa.com
Time Type:
Full timeJob Area:
Nursing & TheatresLocations:
Bupa PlaceOfficial account of Jobstore.
Job Description:
Customer Systems Analyst
Contract: 12 Months Fixed Term
Location: Cairo, Egypt
Full time
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.
Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.
To provide subject matter expert support in the configuration and everyday management of the customer system applications (Pulse, InRule, eGain, LivePerson, etc.) employed in the Global Operations and Healthcare Management Directorate.
Specifically, to support the creating, updating, testing, and reviewing of business rules within the business rules engines. These systems are critical to many of Bupa Global’s processes, including the effective operation of the claims process – ensuring excellent service to customers, adherence to regulatory requirements and cost-effective resolutions. Maintenance of the business rules engines are vital in assisting with reducing our OPEX ratio.
This is a business focussed role within a technical team, supporting customer systems. The role will not require technical expertise on rule development but knowledge and understanding logic and mechanisms behind rule maintenance and instruction is preferred.
How you’ll help us make health happen:
Key Skills / Qualifications needed for this role:
Time Type:
Full timeJob Area:
ITLocations:
Egypt - CairoOfficial account of Jobstore.
Job Description:
Service Team Manager – Customer Support & Payments
Manchester (Salford Quays)
Permanent
Full Time (37.5 hours)
Hybrid working options available
Starting at £29,000
Closing date for applications is Tuesday 12th March 2024
About the job area:
Customer Payments is a division within UK Insurance Operations. It comprises multiple teams accountable for delivering excellent service to customers throughout their time with Bupa
Role overview:
Your passion for delivering excellent customer service and continuous improvement through your team will be crucial to make this role a success. Together you will own the delivery and regulatory compliance.
What you’ll do:
Reporting to the Customer Service Manager you will be an experienced team manager with proven leadership skills and a track record of leading, motivating and developing a team of front-line employees
You will be identifying and delivering improvements and also working with 3rd Party outsourcers to improve their effectiveness and reduce costs.
You’ll work with your leadership team to increase digitisation, improve efficiency and reduce costs
You’ll also need to deliver strong team performance through effective work allocation and supervision, leading multi-disciplined teams to deliver outstanding operational performance, alongside peers within the wider Customer Support & Payments directorate, key stakeholders in other areas and our third party outsourcers (e.g. Genpact).
What you’ll bring:
Previous experience of managing front-line customer service teams essential.
An ambition to offer great customer service and to progress within a great team
Experience of working with off-shore outsourced providers would be desirable
Demonstrable experience of delivering results through continuous improvement and skills in planning and time management
Finally, a good communicator, with experience of coaching is essential.
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Service Team Manager you’ll be eligible for:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan, life insurance and income protection
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various family friendly benefits
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly regardless of disability or circumstance. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in.
Time Type:
Full timeJob Area:
Call CentreLocations:
Bupa PlaceOfficial account of Jobstore.
Job Description:
Sales Support/Administrator - Bupa Global
Locations: Brighton
Permanent, full-time position: 35hours
Salary: Up to 24,100
Hybrid working
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling, or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
The Sales Support Administrator will complete daily administrative duties in order to support SME Sales teams (UK, BGDAC and Africa)
What you’ll do:
What you’ll bring:
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in.
Time Type:
Full timeJob Area:
AdministrationLocations:
Victory House, BrightonOfficial account of Jobstore.
Job Description:
Senior Marketing Executive, B2B Engagement
Bupa Place, Salford Quays M50 3SP
Flexible / Hybrid working options (2 days per week in office)
Permanent - Full time 37.5hours
£27,500-£32,000 depending on experience with fantastic benefits
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
Fabulous opportunity for a brilliant Senior Marketing Executive who’s an accomplished writer and content creator to help deliver our B2B customer engagement strategy by developing marketing communications, experiences and events that bring to life our ambition to be the most trusted partner for health and wellbeing.
You’ll support the delivery of the B2B customer engagement plan in line with our marketing strategy by delivering exceptional customer experiences. Interact with with our Account Management teams to gain feedback on our engagement program and deliver improvements to support our trusted advisor ambition. You will also work with our clinical teams to inform our communications to support best in class client experiences.
How you’ll help us make health happen:
Develop, deliver and support the launch of new core Academy modules for Corporate Clients and Intermediaries. Including writing communications and working with external agencies and in house design teams to create branded assets.
Develop and deliver a suite of new line manager assets to support corporate clients and SMEs with their workplace wellbeing strategies. Including the creation of line manager guides and bitesize video modules with Bupa’s clinical experts.
Be the guardian of all Academy assets and own the annual update and refresh of all content to ensure communications are relevant, accurate and led by clinical insights.
Develop and deliver tools for our account managers to support their client conversations on key workplace wellbeing topics, including conversation guides and briefing materials.
Own all engagement email communications for Corporate Clients and Intermediaries, working closely with the in-house studio team to become an expert on CACI to optimise and improve the performance of all engagement emails.
Project manage content schedules for Health Horizons and the SME Academy to ensure all communications, speaker briefings, asset creation and promotion are delivered on time and to budget
Support the B2B Engagement Marketing manager to create and deliver a suite of communications to engage our B2B customers with our strategic partnerships, including the British Paralympics Association.
Manage our engagement award submissions, including developing entries and managing promotion.
Respond to client requests to support their event and engagement programmes, including organising assets and merchandise for a range of client events.
Lead the development of how we measure and report our engagement activity across B2B, presenting to the Marketing Director quarterly.
Present in sales team meetings, provide appropriate updates and assess demands for the engagement programme and act on any feedback to improve the customer experience.
Capture key market and industry trends and identify new and innovative ways to boost our engagement programme.
Represent Bupa externally in meetings with external agencies, and on occasion Corporate Clients and Intermediaries.
Work with cross functional teams to inform the development of all strategic client experiences and an intermediary training academy both virtual and onsite (when safe) for existing and prospect.
Key Skills / Qualifications needed for this role:
Educated to degree level
Previous experience working within a B2B marketing team preferable
Experience creating content across multiple channels, including writing communications for an external audience
Ability to tell a succinct and compelling story through a variety of formats
Acute attention to detail
Excellent planning and organisational skills, including the ability to manage multiple projects at once
Strong stakeholder management skills with an ability to build strong internal and external relationships
Proven communication and presentation skills, both written and verbal
Ability to work with autonomy
Decision making skills
Previous experience of working with external marketing agencies
Able to work within a project team both in terms of idea generation and delivery
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday, increasing through length of service, with option to buy or sell
Bupa medical insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performance-based bonus as part of the Staff Bonus Scheme
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts
At Bupa we adhere to a structured framework when awarding any changes to salary. We believe this creates a fair and consistent approach for all colleagues looking to grow or change role. For more guidance please click HERE.
Before you apply for a vacancy, please ensure your job history on your workday profile is up to date with all your career history and achievements. This will mean the Recruitment team have all the relevant information they need to review your application.
Please be aware that if you’re successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter
Time Type:
Full timeJob Area:
Business Development, PR , Marketing & BrandLocations:
Bupa PlaceOfficial account of Jobstore.