Total 59 Health / Beauty / Fitness job vacancies in Singapore

THE GLOBAL CLIENT GROWTH PRACTICE:

This role will sit within their respective regional leadership office (Americas, EMEA, APAC), but will collaborate very closely with the Global Client Growth Practice – a team that sits at the core of the largest most exciting, highest growth potential clients in the Publicis Groupe. Its specific purpose is to generate profitable growth for the Groupe, partnering with some of the world’s leading brands and companies to help them transform to accelerate their growth. We deliver this through driving and delivering the Power of One, uniquely bringing together our capabilities in the service of their business, brands and people.

With Global Clients hubbed and run from all corners of our business we connect all parts of our organisation in service to their growth. In this way we are a truly connected and globally minded team. We are also nimble, efficient, and consultative by our very definition.

2024 will be a momentum building year for the team, as we launch of our new client health program in partnership with key stakeholders in each region (Americas, EMEA, APAC). This program will be deployed across our top global clients network-wide!

OPPORTUNITY

The Program Director, Client Health, will play a critical role in the successful implementation and ongoing management of our new client health program in their assigned region (Americas, EMEA, APAC). This program will offer a renewed focus on the health of our client relationships and provide insights and analytics that are actionable, centered around our own client benchmarks and performance for greater impact.

The role sits within our regional leadership team office, but will collaborate closely with the GCGP Program Director, Client Health (who will lead the overall program globally), as well as the new solution provider to ensure all regional stakeholders are trained and provide the proper inputs in advance of each client health survey deployment (ex: client contacts). This role requires strong leadership, project management skills, and the ability to foster effective communication and collaboration across various Publicis Groupe agencies in your assigned region.

KEY RESPONSIBILITIES

• Implementation Support: Collaborate with the Program Director and other stakeholders to support the implementation of the new client health program with our solution provider, ensuring smooth execution and adherence to established timelines.
• Regional Governance: Assume responsibility for the ongoing governance of the client health program post-launch, ensuring compliance with established protocols and standards within your assigned region.
• Change Management: Assist in change management efforts during the program's launch and provide ongoing support to facilitate smooth transitions and adoption by internal teams.
• Standardization of Client Contacts: Ensure consistency and standardization of client contacts (type, level, etc.) across the region, ensuring adherence to the established client inclusion decision tree by all client teams.
• Risk Escalation: Act as the point of contact for risk escalation to the Program Director, promptly addressing any issues or concerns that may arise during program implementation or management.
• Communication and Stakeholder Engagement: Cascade communications to regional stakeholders, including leadership and client health users, regarding program updates, key meetings, and training sessions. Facilitate key regional meetings, such as onboarding sessions and demos.
• Training and Support: Act as the primary regional support on the platform, addressing questions and concerns from internal teams regarding the program and platform functionality. Escalating to the Program Director and Solution Provider as needed.
• CRM Database Management: Take ownership of CRM database collection, validation, and accuracy of client contacts within the assigned region. Support future migration of client contacts to Salesforce as needed.
• Partnership Development: Foster a close partnership with the GCGP Client Intelligence Team responsible for mining and delivering insights for Key Group Clients
• Custom Support: Serve as the primary connection for the region to the Solution Provider for any custom support required, ensuring timely resolution of issues and effective communication between internal stakeholders and the solution provider.

CRITICAL SKILLS

• Proven experience in program management.
• Strong understanding of change management principles and experience in driving organizational change initiatives. 
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Proficiency with CRM databases and experience with Salesforce preferred.
• Strong analytical skills and the ability to translate data into actionable insights.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.

PURPOSE OF THE JOB

L Beauty is a Joint Venture between LVMH (French group) and Luxasia (Singaporean group) in charge of the distribution of 5 brands of LVMH Perfumes and Cosmetics products in South-East Asia Local Markets (Indonesia, Malaysia, Thailand, Philippines, Singapore & Vietnam).

Within MAKE UP FOR EVER Brand, the Brand analyst is supporting the Regional Controller and Sales & Marketing team to provide accurate information to drive the business; she/he will be involved in various business controlling aspects of the brand and interacting often with the countries.

KEY RESPONSIBILITIES

• Maintain databases on Retail and Net Sales, and provide analysis
  1. By country
  2. By channel/customer
  3. By door

• Business reporting and controlling
  1. Deliver accurate and timely weekly and monthly Sell-in and Sell-out reports for the SEAO region.
  2. Timely tracking of retail and sales performance against targets, identifying gaps, and collaborating with teams to develop and implement action plans to meet targets.
  3. Coordinate and manage monthly net sales estimates, analyzing variances against the budget and reporting to headquarters.
  4. Deliver insightful monthly flash reports on business sales performance,
  5. Own standard reporting processes, ensuring they are accurate and delivered on time while continuously seeking improvements.
  6. Prepare monthly management reports with detailed commentaries on variances between actuals, forecasts, and budgets.
  7. Support regional and headquarters teams with ad hoc local reports.
  8. Deep dive on data analysis on sales trend, activation trend as required.

• Budget/Revised Budget/Landing/Strategy plan
  1. Assist the Business Controller in the forecast process for budgets, revised budgets, and projections, enhancing & refreshing templates.
  2. Perform detailed analysis on appropriate focuses on for the business (trend per door, sales seasonality, stock-holding, CAPEX…)
  3. Support the system upload.
  4. Consolidate part of the forecasting information when required.
  5. Joint responsibility with SEA Business Controller to maintain cost control for TH & SG, and to provide relevant reports and rationale.

• Ad hoc
  1. Participate in the implementation of finance / IT projects for the controlling function.
  2. Develop and track new business key performance indicators (KPIs).
  3. Continuously improve operational processes by identifying areas for automation and standardization, enhancing cross-reporting capabilities.
  4. Collaborate closely with brand managers, local controllers, and accounting teams to gather and analyze business requirements for various finance and regulatory initiatives.

• Be involved in monitoring Retail processes
  1. Be responsible for full stock take in Singapore boutique (prepare prior financial reconciliation, participate in the counting, ensure guidelines are followed, check system adjustments…)
  2. Ensure Retail Standard Operating Procedures are implemented and followed.
  3. Support Retail team on system flows understanding and business/financial impacts (interface…) 

SALES TARGET ACHIEVEMENT

• Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager.
• Maximize sales through effective link and cross-selling techniques, enhancing customer purchases.

CUSTOMER RELATIONS & CLIENTELING 

• Cultivate strong customer relations with a warm and sincere "Welcome to Guerlain," establishing a positive rapport with clients.
• Apply Clienteling strategies to build long-term relationships, understanding and catering to individual client preferences and needs.
• Provide accurate and personalized skin consultations for each client, demonstrating in-depth product knowledge and expertise.
• Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of Guerlain's customer service.

PRODUCT KNOWLEDGE AND CUSTOMIZED SERVICE

• Demonstrate products using the Dare to Be techniques, aligning recommendations with the client's specific requirements.
• Propose and deliver tailor-made services and consultations based on Dare to Be guidelines, ensuring a unique and customized experience for every client.

VISUAL MERCHANDISING AND STORE OPTIMIZATION

• Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers.
• Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience.

SUMMARY OF POSITION OBJECTIVES:

Reporting to the Laboratory Manager, this position will be required to perform a variety of laboratory tests and procedures to assist in prevention, diagnosis, treatment of diseases as well as patients monitoring with the clinicians. These tests have a wide range of disciplines, not limited to molecular biology, biochemistry, haematology, immunology, serology and microbiology.

POSITION OBJECTIVES

• Duties include working in pre-analytical, analytical, maintenance and troubleshooting of laboratory instrumentation, technical validation and inventory management.
• Operates and maintains sophisticated instruments and equipment used in the laboratory.
• Able to properly set up, calibrate, maintain, operate and shut down the analytical instruments.
• Perform all procedures in accordance with laboratory Standard Operating Procedures (SOPs).
• Ensure compliance with all requirements of the Laboratory Safety Manual.
• Ensure that “critical value” is reported and received by appropriate personnel as well as resolve queries from customers.
• Maintains competence in Laboratory Information System (LIS).
• Maintains a safe and clean working environment by adhering to safety procedures and regulations.
• Participates in Quality Improvement Programs essential to ensure that laboratory testing is accurate, timely and meets customer needs.
• Perform phlebotomy and onsite screening support as required.
• Any other duties as assigned by Laboratory Manager.

Medical Technologists may be assigned to work and/or specialise in the following disciplines:

• Molecular diagnostics – study and techniques used to identify and analyse nucleic acids such as DNA, RNA or proteins at a molecular level for diagnosis of a particular disease or condition.
• Clinical biochemistry - analysis of body fluids such as blood and urine to diagnose, treat and monitor diseases by interpreting the level of different chemicals in samples.
• Haematology – the study of blood cells and their formation in health and disease, and investigating coagulation factors and disorders.
• Immunology - the study of the body's immune systems, functions and disorders and its analysis.
• Serology - the study of blood serum for diagnostic identification of antibodies.
• Microbiology - culturing and identifying micro-organisms and determining antibiotic susceptibility.

EVOLUTION:

In a fast growing group, employees are frequently being offered increased area of responsibility.

Opportunities & Exposure 

1. FP&A 

• Assist controlling team for month-end closing tasks (e.g. review of accruals, monthly reporting for the HQ, Region or for local management) 

• Analyse the main variances vs. last year and budget 

• Evaluate profitability of the Brands analysing monthly P&L 

• Prepare monthly meeting for Brands Management 

1. Budget Preparation 

• Prepare budget review meeting and budget review 

1. Others 

• Review of controlling procedures and update, if needed 

• Streamline reporting processes and help to organize access to data 

• Ad hoc analysis and project follow up 

Digital & Communications Marketing  

• Assist in asset and banner creation for e-retail channels  

• Track competitors’ ads activities monthly and share via competitors report 

• Plan and execute monthly social media calendar for Givenchy Singapore, Malaysia & Thailand  

• Plan, negotiate & track for monthly social visibility on key retailer channels  

• Assist in PR launch campaigns  

• Assist in all PR requisition to ensure that we have the required stocks for launch 

• Liaise with PR Agency to ensure PR stocks are sent to our partners on time 

• Ensure that all post campaign reports are updated regularly  

• Track competitors’ PR activities and share in monthly competitors report 

• Fill in all Digital NIF for Sephora’s launch listing  

• Ensure all listings on Department Stores are launched on-time 

• Track competitors’ e-commerce activities and share in monthly competitors report 

• Assist in the rolling out of CRM plans such as EDM planning and setup 

Retail Marketing 

• Support local promotions, events, and concepts to deliver on Brand KPIs 

• Communicate with BCs to ensure that they are aware of the upcoming promotional campaigns and events  

• Ensure day-to-day operational excellence of trade marketing activities  

• Track in-store competitors’ activities and share in monthly competitors report 

• Prepare in-store communications artworks 

• Liaising with Retailers on confirmation of artwork 

• Assist with Product Registration & price maintenance 

YOUR MISSION _________

Are you a make-up junkie? Are you a good salesperson? We’re looking for Make Up Experts to join Make Up For Ever.

In this role, you will:

• Drive sales and foster good relationship with customers through excellent customer service.
• Provide make-up demonstrations/beauty advice to customers.
• Demonstrate product knowledge gained to meet customers’ needs.
• Meeting sales target.
• Build and nurture strong relationship with *Sephora management team.
• Maintain healthy stock inventory.
• Maintain hygiene standards of Sephora gondola/Boutique stores.
• Adhere to brand grooming guidelines to display a professional demeanour.
• May be required to be involved in new beauty product launches and related events.

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

*MUST BE A SINGAPOREAN NATIONAL*

As an Order Processor you will accurately enter and process orders placed by our customers into the system for production / delivery. We're looking for a thoughtful person with a high degree of attention to detail. If you're the type of person who instinctively starts a checklist for a complicated processes you'll fit right in.

Duties and Responsibilities:

• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)
• Convert an order from a quote or excel sheet to a sales order in company’s ERP system and ensure completeness and accuracy
• Verify that all items in the order are in stock
• Knowledge of common substitutions for items not in stock; able to verify with leaders accordingly
• Work with procurement department to determine ETA for any order items not in stock
• Periodically correspond and communicate with customers - electronically and verbally; to include information such as delivery agent’s details, customer's PO, freight charges, etc
• Communicate with customers on discrepancies, order conflicts, and shipping delays
• Create SOT for the sales order
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience
• Work on open sales deliveries excel file

• High School diploma or GED
• Experience with MS Office (Word and Excel)
• Strong Excel skills, (formulas, vlookup, etc)
• Must be detail oriented and dependable
• Ability to work independently
• Strong verbal and written communications
• Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
• Must excel working in a fast-paced environment
• Must have excellent customer service skills
• Experience with FIFO (First in First Out)
• Experience using an ERP system a plus experience with FIFO (First in First Out)
• Experience using an ERP system a plus

• Paid Time Off

Support the health strategy team in operations and administrative work of the Intellect clinics which are integral to Intellect’s vision to be the leading mental health ecosystem in APAC. You will work closely with internal stakeholders to drive workflows, operations readiness and setup.

• Support the development and implementation of standard operating procedures for the Health Strategy Office
• Work with internal stakeholders including but not limited to the commercial and clinical teams to support the operationalisation of corporate contracts 
• Ensure smooth execution of daily operations, including but not limited to appointment scheduling, managing the reception area, submission of claims etc

• Business diploma or degree

• Interest in Mental Health care
• Meticulous and team player 
• Fresh graduates are welcome to apply but any work experience is a plus

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

SUMMARY OF POSITION OBJECTIVES:

Reporting to the Laboratory Manager, this position will be required to perform a variety of laboratory tests and procedures to assist in prevention, diagnosis, treatment of diseases as well as patients monitoring with the clinicians. These tests have a wide range of disciplines, not limited to molecular biology, biochemistry, haematology, immunology, serology and microbiology.

POSITION OBJECTIVES

• Duties include working in pre-analytical, analytical, maintenance and troubleshooting of laboratory instrumentation, technical validation and inventory management.
• Operates and maintains sophisticated instruments and equipment used in the laboratory.
• Able to properly set up, calibrate, maintain, operate and shut down the analytical instruments.
• Perform all procedures in accordance with laboratory Standard Operating Procedures (SOPs).
• Ensure compliance with all requirements of the Laboratory Safety Manual.
• Ensure that “critical value” is reported and received by appropriate personnel as well as resolve queries from customers.
• Maintains competence in Laboratory Information System (LIS).
• Maintains a safe and clean working environment by adhering to safety procedures and regulations.
• Participates in Quality Improvement Programs essential to ensure that laboratory testing is accurate, timely and meets customer needs.
• Perform phlebotomy and onsite screening support as required.
• Any other duties as assigned by Laboratory Manager.

Medical Technologists may be assigned to work and/or specialise in the following disciplines:

• Molecular diagnostics – study and techniques used to identify and analyse nucleic acids such as DNA, RNA or proteins at a molecular level for diagnosis of a particular disease or condition.
• Clinical biochemistry - analysis of body fluids such as blood and urine to diagnose, treat and monitor diseases by interpreting the level of different chemicals in samples.
• Haematology – the study of blood cells and their formation in health and disease, and investigating coagulation factors and disorders.
• Immunology - the study of the body's immune systems, functions and disorders and its analysis.
• Serology - the study of blood serum for diagnostic identification of antibodies.
• Microbiology - culturing and identifying micro-organisms and determining antibiotic susceptibility.

EVOLUTION:

In a fast growing group, employees are frequently being offered increased area of responsibility.

The Spa Therapist is responsible for retailing and delivering a variety of spa and aesthetic products and services such as body treatments, massages, facials, waxing, manicure /pedicure in a safe and professional manner.   The Spa Therapist will maintain the equipment, inventory of products, treatment tools and supplies, acknowledging and responding to relevant guest queries, needs and expectations.

Primary Responsibilities
Product Quality and Knowledge of Work

• Delivers outstanding body/face treatments consistently in accordance to service standards.
• Performs professional technical pre-consultation, to recommend suitable treatments in accordance to the guest’s needs and concerns.
• Provides clear and concise treatment introduction and product benefits to the guest.
• Responsible for recording and updating guest’s profile such as post treatment analysis, product and treatment purchase and any other relevant information, together with the Sales Team, to ensure personalised service and maximise potential sales opportunity.
• Proficient in body/face care product(s) brand knowledge, body/face care expertise, knowledge of both professional and retail products.
• Well-versed in general anatomy & physiology/ skin knowledge such as skin structure and common skin diseases.
• Strong knowledge in professional product, retail product and treatment knowledge to drive treatment-product link selling.

Retail Sales

• Maintains long-term relationship with guest, shows genuine care and concern for their needs through relevant link-selling and effective home care advice after each treatment.
• Able to upsell treatments and perform home-care product retail during post treatment.

Training

• Attends all training courses deemed necessary and adhere to training set by the Director of Raffles Spa.
• Fulfills all scheduled theory and practical training requirements.

General Housekeeping and Maintenance

• Maintains all spa treatment rooms in accordance to the Health and Safety standards.
• Reports any electrical faults and visibly unsightly defects.
• Discharges professional treatment room setting, care for equipment and maintain overall treatment room sanitation.
• Sets treatment room professionally before and after each treatment, in accordance to standard treatment room setting protocol provided.
• Applies treatment room housekeeping/presentation checklist before and after each treatment.
• Ensures the towel and linen in the treatment room is adequately replenished for the day and stored as per Standard Operating Procedure.
• Ensures general cleanliness of the treatment room, pantry & public area.
• Ensures cleanliness of the preparation room is maintained at all times.

Essential Duties and Responsibilities

• Lead development, implementation and execution of external strategies and messaging to communicate the Guardant Health story, building a positive reputation with key external stakeholders including investors.
• Collaborate with and advise senior leaders and functional groups including Investor Relations, Marketing, Clinical Development, Tech Development, Legal and Regulatory to ensure external corporate messaging is consistent and supports Guardant Health’s mission.
• Support development of messaging across Guardant Health product portfolio. Champion Guardant Health’s values internally and partner with the People Team to develop strategies & messaging that generates excitement for potential job candidates and current employees.
• Serve as a media spokesperson; build and maintain relationships with key reporters.
• Maintain expert knowledge of the competitive, scientific, technical, regulatory, and reimbursement landscape.
• Manage high-profile communication issues and crises.

Corporate Communications

• Develop and manage integrated strategic external and internal corporate communication programs and content that support company business goals by achieving appropriate positioning opportunities for Guardant Health, its products and programs, and supporting its desired image among key internal and external audiences.
• Lead the development and distribution of written and oral communication in order to deliver the company story to a wide variety of internal and external stakeholders.
• Drive relationship-building and engagement with media/influencers to generate frequent, positive coverage.
• Become a subject matter expert and passionate storyteller about Guardant Health and its mission.
• Plan the Editorial Calendar and report results of our media engagement.
• Support senior leaders with speaking engagements.
• Handle highly sensitive, confidential corporate communications, initiatives and projects and advise senior management on associated communication strategies and issues. Lead and manage communication strategy and execution during crises.
• Collaborate with finance, marketing, medical affairs, clinical development and regulatory to identify key messages and ensure accurate information is reflected in external corporate communications.
• Work closely with Marketing to develop programs that support and complement product marketing campaigns.
• Advance Guardant Health policy positions and messaging to ensure IR and PR communications vendors are positioned to engage stakeholders.
• Performs all other related duties as required.

Government Affairs

• Government Affairs internal and external engagement in relevant policy areas
• Drive development and execution of state and federal government affairs strategies designed to support Guardant Health’s core business strategies for current and future divisions.
• Monitor and anticipate state and federal legislative developments affecting Guardant Health and help strategically position the company to effectively engage.
• Build and maintain effective relationships with key country government officials in AMEA (ex-Japan).
• Identify and implement appropriate strategies with third-parties and coalitions to advocate for Guardant Health’s legislative positions
• Represent Guardant Health with key trade associations.
• Manage Guardant Health external consultants in AMEA (ex-Japan).
• Build and maintain relationships with internal partners, including Commercial, Medical Affairs, Market Access, Corporate Communications, and Patient Advocacy to execute our public policy strategies and achieve business goals
• Increase management and business unit understanding of and participation in the federal policymaking process. Collaborate with business units on critical issues, utilizing executives and internal experts to advance Guardant Health positions.

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your day-to-day role

• Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager. 

• Maximize sales through effective link and cross-selling techniques, enhancing customer purchases. 

• Cultivate strong customer relations with a warm and sincere "Welcome to Guerlain," establishing a positive rapport with clients. 

• Apply Clienteling strategies to build long-term relationships, understanding and catering to individual client preferences and needs. 

• Provide accurate and personalized skin consultations for each client, demonstrating in-depth product knowledge and expertise. 

• Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of Guerlain's customer service. 

• Demonstrate products using the Dare to Be techniques, aligning recommendations with the client's specific requirements. 

• Propose and deliver tailor-made services and consultations based on Dare to Be guidelines, ensuring a unique and customized experience for every client. 

• Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers. 

• Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience. 

• Showcase high professional standards and a genuine passion for the Guerlain brand, representing its values and essence to clients. 

• Provide exceptional customer service, fostering memorable and personalized experiences for clients, while building lasting relationships. 

• Maintain an in-depth knowledge of Guerlain products, staying updated on the latest beauty trends and innovations to offer expert advice and recommendations. 

• Utilize your expertise to meet and exceed sales targets, effectively communicating product benefits and tailoring solutions to client needs. 

• Remain open to learning new skills and techniques in the beauty industry, adapting to new challenges and changes in the market. 

Role Summary

• Responsibilities: Providing administrative and organisational support to several members of our senior management and leadership team, offering the best possible service to reduce their administrative burden
• Requirements: No prior experience is required for this role. Instead, we are looking for candidates who possess a range of soft skills like attention to detail, strong communication, organisational skills, customer service, and more
• Salary: $2,500 to $3,500 per month, depending on your previous experience
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates in 2024
• Location: Please note that this role is available in our Singapore office

About the Role

This is an exciting time to join the Costello Medical team as we are growing rapidly both in Singapore and internationally. This growth has been driven by our commitment to delivering exceptional levels of customer service and high-quality work. We are seeking a proactive and enthusiastic individual to provide support to our senior management team in our Singapore office. You will take on significant responsibility for their administration to ensure the continued success of the running of the Singapore office, and you will also play an instrumental role in coordinating a variety of exciting projects.

As a Personal Assistant at Costello Medical, you will support several members of our leadership team. You would also be responsible for acting as the first point of contact for internal and external queries and requests. As well as supporting senior colleagues with diary management, collating agendas, attending meetings and taking minutes, you will also be responsible for:

Key responsibilities will include:

• Managing the diaries of those you support, including scheduling and rearranging meetings, adding important events and project deadlines, arranging meeting rooms, and more
• Minute taking in meetings and assisting in following up on agreed actions afterwards, to support project delivery
• Scheduling events, including researching costs and providing budgets, liaising with venues, and booking facilities
• Assisting with the organisation of both domestic and international travel, as well as preparing itineraries for those you support
• Drafting, and reviewing the accuracy of, documents and presentations
• Contributing to the wider aims of the company, wherever possible
• Copying scientific details between different document types
• Answering telephones and taking messages
• Making purchases and processing expenses
• Proactively identifying additional ways in which the administrative burden on those you support can be lessened
• Responding to personal administrative tasks
• Other ad-hoc tasks in support of the rest of the Operations division and the wider Singapore office, including scheduling and arranging of interviews

A Day in the Life of a Personal Assistant

To learn more about a typical day for a Personal Assistant at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/pe...

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read first-hand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at...

About You

At Costello Medical, our approach to recruitment focuses on entry-level recruitment and developing talent from within. Our Personal Assistant role is no exception, and we welcome applications from candidates with no prior experience who are looking to make the first step in their career. You will work closely with the wider Personal Assistant team based across the UK and around the globe, receiving continuous on-the-job training, mentorship, and guidance throughout your career. This comprehensive internal training will enable you to quickly take on increasing responsibility in support of your senior colleagues. There will also be fully funded external training opportunities available as you continue to build your career as a Personal Assistant.

You will be hard-working, motivated, and thrive in a fast-paced environment. Most importantly, you will enjoy making a positive difference to the working lives of the managers you support, which will include striving to reduce their administrative burden.

Essential requirements for the role are:

• An excellent level of written accuracy, attention to detail, and the ability to critically review your own work in terms of presentation, style, and content
• Exceptional organisational skills and the ability to apply these in the way you plan your work and approach tasks. This includes planning your own time effectively to ensure deadlines are met
• The ability and desire to understand project objectives, appreciating how individual tasks feed into the bigger picture of the project
• An aptitude for delivering outstanding customer service and the ability to tailor your communication style (such as tone and frequency of interaction) to suit various audiences and situations, while considering the needs of others, both internally and externally
• The ability to present concerns or feedback in an honest yet constructive way
• Skilled in relationship building, displayed both internally and externally
• An excellent level of productivity, whilst effectively utilising time and resource available
• A high degree of tact, discretion and professionalism when dealing with confidential information
• Excellent proficiency in written English and arithmetic
• Fluency in Outlook, Microsoft Word, Excel, and PowerPoint

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for over six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes an assessment for you to complete in your own time, followed by a telephone interview with a member of the Talent Acquisition team. If successful, you will be invited to an interview with senior members of the Singapore office. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via recruitment@costellomedical.com should you require reasonable adjustments at any stage.

We are currently recruiting for a start date in 2024 and you will be asked to state your availability on your application form. We can also consider applications from those seeking a deferred start date in 2024. Whilst there are no set application deadlines, we would strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A starting salary of S$2,500 to S$3,500 per month, depending on your previous experience. Salary increases are typically awarded after 12 months and will then be reviewed on a yearly basis
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by artificial intelligence (AI), your application is likely to be disqualified.

Please contact the Talent Acquisition team at recruitment@costellomedical.com if you have any questions about the role or application process.

Visa Sponsorship

We can support Work Pass applications for eligible candidates. You will be asked to provide details of your right to work in Singapore within your application, however this will have no impact on the processing of your application.