Pros: The remote work flexibility is really good. You can balance personal life pretty well, and they do a decent job with the UCaaS platform. There's good access to learning platforms if you're proactive.
Cons: Career growth for engineering roles often feels like an afterthought. There isn't a clear path for advancement, and promotion cycles can be slow. It's hard to get exposure to new technologies or different parts of the VoIP solutions.
Advice to Management: Establish clearer career progression frameworks for individual contributors, especially for engineers. Invest more in internal training and give people opportunities to rotate teams or projects to broaden their skills on the UCaaS platform.
Show more