Total 583 front desk officer job vacancies in F&B / Tourism / Hospitality category in The United States of America

Job Scopes:

• Assist clients to complete accident report and key into the system
• To type and submit cost of repair estimates and arrange for survey
• Comfortable dealing with clients
• Meticulous with details
• Support Office Manager and team in other Admin duties.
• Fast pace environment

Requirements:

• Comfortable dealing with clients
• (likes front desk and can do paper work)
• Prefer 1-2 year experience

Job Brief:

Entails managing the reception area, coordinating all front desk activities, and supervising the support staff. Front Office Manager also compile reports for management, including occupancy reports and financial information.

Job Responsibilities:

• Operational

1. Ensure the Department operate successfully in accordance with the standard of the hotel.
2. Review with the Rooms Division Manager all daily V.I.P rooms, special guest rooms, long stay guest rooms for arrivals are blocked in advance and welcome amenities are appropriately ordered.
3. Conduct frequent and thorough inspections together with the Rooms Division Manager or Maintenance Manager in all areas of the Rooms Division.
4. Maximizes room sales and revenues for the hotel.
5. Ensures commercial management techniques of availability control are applied to achieve the maximization of room sales (revenue management in reservation).
6. Makes all decisions regarding overbooking the hotel, ensures all out booking are carried out by a member of management.
7. Ensures all Front Office team operate with a sales attitude, and all personnel are aware of sales and opportunities within the hotel, which will assist, with the maximization of revenue.
8. Ensures all Front Office team are aware of all room sales revenue targets and are kept informed of performance results and communicate targets and results frequently.
9. Adhere to company credit policies to ensure all revenue expected will be received.
10. Monitors competitor performance both past and future to ensure correct selling strategies are applied.
11. Keeps General Manager informed of any risk or opportunity in relation to the pre-set performance figures.

• Guest Service

1. Establish rapport with guests maintaining good customer relationship and handle all guest complaints.
2. Personally and frequently verify that guests check-in/out are receiving the best possible service. Ensure that all V.I.P / Long Stay are met during their stay together.
3. Schedules self to be in the operation during peak hours.
4. Maintains an up to date awareness of current promotions, policy changes and standard operations manuals.
5. Ensure thorough product knowledge of all outlets and departments by all Front Office team.
6. Pro-active in seeking guest contact and maintaining excellent guest relations.
7. Implement a guest recognition program and maintain a relevant guest database.

• Administration

1. Assists with the development and maintenance of a detailed Department Operating Procedures that reflects policies and procedures, work processes and standards of performance.
2. Ensures annual review to accurately reflect any changes.
3. Prepares and regularly update the Rooms Departmental Budget, in close cooperation with the Financial Controller, ensuring targets are met and costs are effectively controlled. Payroll and Productivity Management
4. Exercises efficient Payroll Management/Resource allocation through the establishment of multi-skilling and multi-tasking.
5. Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
6. Ensure new technology and equipment are embraced, improving productivity whilst taking work out of the system. People Management.
7. Recruit, select and develop Front Office team to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
8. Delegate appropriately, duties and responsibilities to all direct reports ensuring standards of operation and safety are maintained.
9. Develop and assist with training activities focused on improving skills and knowledge.
10. Ensure employees have a complete understanding of rules and regulations, and that behaviour complies.
11. Monitor employee morale and provide mechanisms for performance feedback and development.
12. Conduct annual Performance Appraisals providing honest and appropriate feedback.

• General

1. Attends and contributes to all Meetings as required.
2. Ensure all employees provide a courteous and professional service at all times.
3. Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
4. Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the Employee handbook and the hotels policies concerning fire, hygiene and health and safety.
5. Take an active involvement in the welfare, safety, development and well being of employees providing advice, counselling and truthful, diplomatic feedback.
6. Ensure high standards of personal presentation and grooming.
7. Maintains positive guest and colleague interactions with good working relationships.
8. Exercise responsible management and behaviour at all times and positively representing the hotel management team.
9. Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company.

Job Requirements:

• Diploma or bachelor’s degree in hospitality management
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position.
• Microsoft Office
• Good through knowledge of property management software (PMS) or hotel reservation software.
• Able to converse in Bahasa and English, additional local language will be advantage.
• Strong problem-solving skills.
• A team player.
• Pro active
• Passion to serve
• Reliable
• High integrity
• Responsible self-starter, capable of handling multi-faceted projects and of working under pressure.
• Excellent communication and proactive problem solver.
• Team player.
• Communicate effectively with all levels of employees.
• Equips and motivates employees to achieve predetermined goals.
• Personable and pleasant to deal with.
• Discreet, reliable, sensitive and diplomatic.
• Guest-driven, positive, friendly and approachable.
• Positive “can do” attitude and flexible approach – manages with humility.
• High degree of integrity.
• Strong leadership, nurtures and develops employees, encouraging innovation.
• Good personal grooming and personal presentation.
• Understands and respects local cultural, able to adapt to changing environment.
• Generates activity and seeks new challenges to improve work performance.
• Shows awareness of markets and ensures up-to-date knowledge of competitors.
• Demonstrates an awareness of new business opportunities and seizes and acts upon them.
• Is aware of financial issues such as profits and losses.
• Identifies opportunities to reduce costs using the most cost-effective methods.
• Makes sound decisions quickly under pressure.
• Takes calculated risks based on adequate information and analysis.
• Guides and coaches staff.
• Reconciles conflict and probes for information for more in-depth relevant information for decision-making.
• Analyses numerical data and all other sources of information.
• Produces new ideas and a rang of solutions to meet the demands of the situation.

Primary Responsibilities

• Assist guests with enquiries and requests
• Perform meet and greet in the lobby and in-room registration
• Manage the Front Desk operation and assist in Housekeeping/F&B operations
• Work and coordinate with other departments to satisfy guest requests/complaints
• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
• Seek and devise new initiatives to enhance the overall guest experience

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent
• Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
• Good technical knowledge of Front Office and Guest Services operations
• Good interpersonal, communication and supervisory skills

Front Office & Porter - Winter 2024


Hospitality | Winter


Closing date: 12/05/2024



The Front Office department are Thredbos 24hrs a day, 365 days a year customer service dream team! This crew of day makers meet and greet guests, check them into the Thredbo Alpine Hotel, take hotel reservations, assist with luggage, handle special food & beverage event bookings and answer general resort enquiries. Outside of normal operating hours the Front Office team are the knowledge keepers for the resort, answering all after hours switchboard calls.
Perks:

Flexible work hours to maximise riding times during the day
Gain universal experience that can assist you in your future endeavours in an international tourism sector
Team Member Perks 50% off Bring a Friend Vouchers
Free Staff Pass
Discounted Retail and Seasonal Rental Packages
Discounted Snowsports and Mountain


... Click here to view more detail / apply for Front Office & Porter ? Winter 2024

Position Overview:
The purpose of this Hospitality (Front/Back of House) Traineeship in Ilfracombe is to provide the successful applicant with the opportunity to develop skills and knowledge through completing on the job working experience and training with an employer whilst completing a nationally recognised course of training through a registered training organisation.



Duties and Responsibilities:
Hospitality (Front/Back of House) employees use key service skills and knowledge such as food and beverage service, barista skills, cash handling/register operations, and basic food preparation and safety. To be successful in hospitality you will need a commitment and passion for the hospitality industry, a positive attitude and be prepared to provide a high level of customer service. Day-to-day tasks may include: - greeting customers and determines their requirements - answering enquiries on events and may distribute programmes and information - taking orders,


... Click here to view more detail / apply for Hospitality (Front/Back of House) Traineeship

Report to Project Director / Project Manager / WSH Manager

Overall responsible for the development and implementation of Safety, Health, Environmental & Security policies and ensure that site operates in accordance with applicable statutory & regulatory requirements.

Be the Secretary of the Safety Committee and ensure that safety and environment meetings are held in accordance to regulatory requirements.

Report the Safety, Health, Environmental & Security aspects to Project Director.

Conduct risk assessments.

Investigate all Industrial accidents.

Coordinate and conduct Safety, Health, Environmental & Security training at all levels on site and head office.

Conduct regular Safety, Health, and Environmental & Security inspection and recommend corrective action.

Arrange independent Safety audit and follow-up on corrective action.

Liaise with BCA on OHSAS 18000 and ISO 14000 Certification.

Liaise with respective Authorities on matters related to Safety, Health, Environmental & Security issues.

Establish site security plan in conjunction with Project Director / Project Manager.

Organize & manage the security team and monitor the implementation of security plan.

Prepare monthly security report for all projects and submit to Project Director / Project Manager / Construction Manager for review.

Ensure no illegal workers are working on / staying on job site (including Sub-contractors).

Total 15 years experience in construction field and minimum 10 years experience in the relevant position.

Bachelor of Environmental & Occupational Health & Safety

Bachelor of Science in Safety, Health & Environmental Management

Note : Interested applicant, kindly submit your CV to : mani@ssywfjv.com

Join this busy team in the Bunbury business/shopping district Your new company An established and growing civil construction company, based in the South West, are seeking an experienced and hard-working Payroll/AP Officer to join their finance team. With a strong pipeline of work, this is a busy and varied role. Your new role

End to end payroll processing for 100+ employees, weekly
Accounts payable processing
Payment runs
Subcontractor payments
Broad finance and administration tasks to support the finance team

What you'll need to succeed

Experience in a similar role
Ability to multi-task and prioritise tasks
Systems savvy, with MYOB experience desirable
Excellent written and verbal communication skills
Highly organised

What you'll get in return

Established and growing business
Lovely offices based in the heart of Bunbury
Friendly and supportive team
Competitive remuneration
Job security

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Michelle Fitzgerald on 0892544508 now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Responsibilities:

• Assist in developing and implementing workplace safety and health policies and procedures.
• Conduct regular inspections and audits to ensure compliance with workplace safety regulations.
• Identify potential hazards and recommend corrective actions.
• Provide safety training and orientation to employees.
• Maintain accurate safety records and prepare reports.
• Investigate incidents and accidents to determine root causes and implement preventive measures.
• Collaborate with management and employees to promote a culture of safety.

Requirements:

• Diploma in Workplace Safety & Health or related field.
• Registered Workplace Safety & Health Officer (WSHO) with MOM.
• Minimum 2 years of experience in workplace safety and health.
• Strong knowledge of workplace safety regulations and industry standards.
• Good communication and interpersonal skills.
• Ability to work independently and collaboratively in a team.
• Attention to detail and strong organizational skills.
• Proficiency in MS Office applications.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume or send to julie@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your personal information for purpose in connection with the

services provided by us.

Horsham, Australia





Reference: 6582629




About the Role The Access and Inclusion Officer leads the customer service staff at the Horsham branch in providing accessible and inclusive library products, services and spaces. Working in partnership with the Collections Officer and Programs and Engagement Officer, these Seniors on Duty collaborate to develop collections, services, spaces, programs and events which meet the needs of the community, each Officer contributing their specialised portfolio expertise, and mentoring customer service staff as required. About You A graduate diploma or degree in Librarianship or Information Management and eligibility for professional membership of the Australian Library and Information Association (ALIA) is desirable. Knowledge of access and inclusion principles related to public library programming spaces and collections is required. About the Region Horsham Rural City Council is a vibrant municipality located approximately 300 kilometres north-west of Melbourne. The


... Click here to view more detail / apply for Access & Inclusion Library Officer

People and Capability Project Officer 

    Permanent Full Time
    Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
    $95,671 - $99,656 per annum (LGIA Stream A Level 5) Superannuation
    Location Rockhampton

 
Your new role
 
Are you passionate about driving positive change and fostering a culture of growth and development within organisations?
We're seeking a proactive and dynamic individual to join our team as a People & Capability Project Lead.
In this role, you'll have the opportunity to collaborate with stakeholders across the Council to implement strategic initiatives and prioritise projects aimed at enhancing employee engagement and organisational efficiency.
This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).
 
What we are
... Click here to view more detail / apply for People & Capability Project Officer

Position Overview

Reporting to the Workplace Safety & Health Manager to ensure compliance with all HSSE laws and regulations and other HSSE requirements applicable to Sembcorp’s activities, products and services.

Key Roles and Responsibilities

• Provide WSH and Fire Safety expertise to meet or exceed requirements of MOM and SCDF
• Provide technical safety & engineering expertise to meet relevant industry practices
• Demonstrate consistent and positive behaviours and actions that meet all the applicable requirements stated in WSH (WSHO) Regulations and Fire Safety (FSM) Regulations
• Interface with various departments and engineers to ensure process safety delivery
• Provide strong support to implement & maintain ISO 9001, ISO14001, OSHAS18001/ISO45001 and MOM SMS (SS 506 Part 3), MHI Safety Case Regime; and other applicable Q-HSSE Standards and Best Practices
• Monitor compliance to applicable Q-HSSE codes, standards and legislation in Singapore, as well as SCI G-HSSE standards, procedures, and guidelines
• Provide day-to-day support to Operation & Maintenance (O&M) teams on Hazards & risks control issues and assessing process hazards and risks
• Manage the sustainability and/or support implementation of the following Process Safety elements for Process Hazard Analysis (PHA), Management of Change (MOC), Pre-Start-up Safety Review (PSSR)
• Process Safety Performance Measurement and Analysis
• Compliance with relevant MOM Process Safety requirements
• Interface with various departments and related stakeholders to support key HSSE Programs (e.g. HSSE O&M Cross Inspection,5S, G HSSE & MPM Monthly Reporting, PPE Inspection, etc...)
• Interface with other departments to jointly deliver technical/education training & audits programs to the field to improve competencies and ensure compliances
• Liaise with authorities on Licenses, Permits, and Written Permissions applications & renewals processes, and also on emission reporting and emission exceedance management
• Contribute as part of cross-functional teams in the investigation and analysis of incidents / accidents in any company owned premises / asset; to identify root causes of problems and recommend and follow-up on corrective & preventive actions/solutions
• Conduct training for staff & contractors on HSSE matters & emergency response drills as well as implement promotional Programmes / activities where required to raise awareness / understanding of Staff & Contractors on new or changes in HSSE-related systems / procedures
• Conduct regular site HSSE inspections
• Conduct Monthly HSSE Committee Meeting
• Assist in the Annual Respirator Fit-Test, Workplace Safety and Health (Medical Examinations) Regulations Exposure to Noise (Audiometric Test)
• Conduct and Review Method Statement and Risk assessments
• Assist in Conduct noise monitoring in accordance with the Workplace Safety and Health Act (Chapter 354a), WSH ( Noise) Regulations 2011 & Personal Dosimetry monitoring based on person in similar exposure group (SEG), boundary noise monitoring in accordance with Environmental Protection & Management ( Boundary Noise Limits for Factory Premises) Regulations , Environmental Protection and Management Act (in compliance to NEA requirements), Industrial Hygiene monitoring based on WSHA (General Provisions) Regulations : Permissible Exposure Limits of Toxic Substances ( Personal and Static test), and Indoor Air Quality Assessment ( Instantaneous measurement in accordance to SS554:2009)

Key Skills, Competencies & Behaviours

• Related industry experience with an Engineering degree or diploma, preferably in Chemical/ Environmental / Process or Risk Engineering
• Possess WSHO and FSM Certificates
• Minimum 3 years of industrial experience in the relevant process industries
• Strong knowledge of Singapore HSSE related regulatory requirements preferred
• Meeting standard industrial practices, Codes/Standards, and Insurance Guidelines
• Experience in process safety and manufacturing is desired
• Able to communicate at all levels and firm in decision
• Able to work under pressure & tight deadlines
• Able to self-motivate and encourage cohesive work team

People and Capability Project Officer 

    Permanent Full Time
    Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
    $95,671 - $99,656 per annum (LGIA Stream A Level 5) Superannuation
    Location Rockhampton

 
Your new role
 
Are you passionate about driving positive change and fostering a culture of growth and development within organisations?
We're seeking a proactive and dynamic individual to join our team as a People & Capability Project Lead.
In this role, you'll have the opportunity to collaborate with stakeholders across the Council to implement strategic initiatives and prioritise projects aimed at enhancing employee engagement and organisational efficiency.
This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).
 
What we are
... Click here to view more detail / apply for People & Capability Project Officer

AustCorp Executive is partnering with Mining & Technology heavyweight to recruit a Spare Parts & Purchasing Officer into the Supply Chain team. This person will play a pivotal role in streamlining the inventory control and purchasing processes for new machine builds and machine servicing projects.

As the Spare Parts & Purchasing Officer your duties will include the following: 


Process purchase orders / order requests in a timely manner to ensure appropriate stock levels are maintained to meet lead times 
Provide quotes and keep track on quotes vs orders
Ensure all dispatched items are manifested and clearly defined on supporting documentation
Liaise with the customers and suppliers on any discrepancies to affect a positive outcome
Ensure timely delivery of products according to delivery schedules.
Process and invoice all sales orders for spare parts accurately and efficiently
Be proactive in the coordination,


... Click here to view more detail / apply for Spare Parts & Purchasing Officer

Job Description

• Responsible for accounting processes and tasks:

- Accounts receivable: Record payments, prepare statement of accounts

- Accounts payable: Prepare and record payments, record

suppliers' invoices and expenses

• Perform timely bank reconciliation, prepare financial statements and management reports
• Tax: Quarterly GST filing, year end filing, ensure timely tax payments
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required
• Assist in other ad-hoc duties as assigned

Requirements

• Diploma in accounting or equivalent
• At least 1 - 2 years of relevant working experience
• Proficiency in Google Work Suite
• Knowledge in Quickbooks will be beneficial
• Well organised and able to work independently to meet deadlines
• Show great attention to details
• Able to start work immediately

Working Schedule

• Working Days: 3 Days Work Week
• Working Hours: 10am till 5pm

Please be informed that shortlisted candidates will be notified.

The Role Responsibilities

· Support PvB Controls in the areas such as Suitability and Sales Supervision, Cross Border, Dormant A/C Handling, Client Confidentiality, Complaints etc.

· Support and collaborate with front office and support functions to ensure that robust controls are in place & are well deployed while balancing client experience. Where required make adequate escalations to draw necessary management attention.

· Support/oversee key projects related to Suitability and Sales assurance, cross border, dormant a/c handling, etc. matters.

· To maintain an ongoing awareness of new policy and procedure roll outs, especially that related to Investment Suitability, trade execution and cross border activities

Strategy

· Drive efficiency with front office sales suitability

Business

· Private Banking

Processes

· Investment Suitability, Investment order execution, Cross Border, Dormant, Client Confidentiality

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

· Education: University Degree in Business

· 2+ years in Banking preferably in Private Bank.

· Experience in suitability and Sales Supervision.

· Good Cross Border, Dormant A/C Handling & Complaints.

· Good communication skills, ability to engage senior stakeholders.

· Ability to Support/oversee key projects.

Role Specific Technical Competencies

· Private Bank

· Risk Management

· Excel Capability

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers