Total 52 Product support job vacancies in Malaysia

Job Description

Position: Senior Product Manager

Working Time:Mon – Friday,9am-6pm

Location:KPMG Tower Bandar Utama, Selangor

Job Descriptions:

• Develop and execute strategic initiatives to support banking product growth and revenue expansion.
• Support the development and enhancement of banking products, solutions, and value propositions.
• Design and implement go-to-market strategies to improve product adoption and customer acquisition.
• Identify new business opportunities for corporate banking segments.
• Support business expansion initiatives and strategic priorities for Laos banking operations.
• Conduct market and competitor analysis to strengthen product positioning and competitiveness.
• Monitor and analyze banking product performance, customer behavior, market trends, and portfolio growth.
• Develop actionable recommendations to improve product penetration, customer acquisition, and revenue generation.
• Partner closely with sales, product, marketing and business teams to optimize product positioning and sales effectiveness.
• Support pricing strategy, product packaging, and promotional strategies to enhance market performance.
• Monitor sales performance metrics and provide recommendations for continuous improvement.
• Conduct detailed portfolio analysis, profitability reviews, and business performance assessments.
• Prepare management reports, dashboards, business forecasts, and strategic business insights for senior stakeholders.
• Identify business risks, operational gaps, and growth opportunities through data-driven analysis.
• Translate complex data into actionable business recommendations. Leverage digital tools, automation, and AI-driven insights to improve decision-making processes and reporting efficiency.
• Collaborate with internal stakeholders including Finance, Risk, Operations, IT, and Business teams.
• Liaise with banking stakeholders to ensure alignment on business priorities, strategic initiatives and execution plans.
• Support senior management with strategic recommendations and business updates and performance reporting.
• Foster strong working relationships and effective communication across multiple business functions.
• Support continuous improvement initiatives across banking operations and SSC processes.
• Drive operational efficiency, standardization, and process optimization initiatives.
• Ensure compliance with internal group policies, regulatory requirements, and banking governance standards.
• Promote best practices in operational governance, performance management, and service delivery.
• Contribute to digital transformation and process automation initiatives within the banking environment.

Requirements:

• Education: Bachelor’s Degree in Finance, Banking, Business, Economics or related field.
• Minimum 5 years of relevant experience in banking, financial services, or related industries.
• Strong experience in SME banking, corporate banking, portfolio management, or banking product strategy.
• Proven skills in business analysis, sales planning, product performance management, sales planning and data-driven decision making.
• Strong analytical, stakeholder management, communication, problem-solving, and cross-functional coordination skills.
• Tech-savvy, reporting/dashboard tools and familiar with AI or digital analytics tools is an added advantage.

Apply Link: https://jobs.persolmalaysia.com/detail/38502?apply_id=38502&utm_source=jobstore&utm_medium=sponsored

Contact Email: joey.yap@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

About the Role

We are seeking a motivated and results-driven Sales Engineer with a minimum of 2 years’ sales experience in the industrial sector. Product-specific experience is not essential — we welcome candidates with any industrial sales background who are eager to learn and grow with us.

Key Responsibilities

• Develop and manage sales opportunities within industrial sectors.
• Build and maintain strong relationships with customers (factory/facility
• managers, maintenance engineers, purchasers etc.).
• Identify customer needs and propose suitable product solutions.
• Prepare quotations, technical proposals, and follow up on sales leads.
• Achieve monthly and annual sales targets.
• Provide feedback on market trends and competitor activities.

Requirements

• Minimum 2 years of sales experience in industrial products or industrial markets.
• Strong communication, presentation, and negotiation skills.
• Proactive, independent, and target-driven.
• Possess own car (monthly car allowance will be provided).
• Willing to travel as required.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Open culture
• Personal development opportunities
• 5 working days.
• • Able to start work immediately will be an advantage.

Aseptec Sdn Bhd is a scientific instrument distributor representing some of the most prestigious instrument manufacturer from USA, Germany, UK, Japan, Korea and The Netherlands. In line with our business development, we are in search of talented Product Specialists. You will manage the client portfolio and covers the research and development community. This position will be based at Aseptec office located in Klang Valley, Selangor.

Role Summary

The Product Specialist focuses on providing researchers and engineers with instruments and equipment for scientific research. This position is both customer focused and technical oriented. You can make an impact in advancing human knowledge by providing the R&D community with advanced scientific instrumentations.

Essential Job Functions 

Responsibilities :

• Expand market share through active sales and marketing activities
• Manage a portfolio of product line and grow the business of these products
• You will promote the product into a variety of laboratory environments
• Providing technical solutions and attends to the customer’s requirement

Requirements:

• Degree in Science or Engineering
• Pleasant personality and love to interact with people
• Possess own transport and enjoy travelling
• Ability to build relationships and gain trust
• Result driven
• Those who has experience in scientific instruments or industrial products are encouraged to apply

An attractive remuneration package and staff benefits including medical and insurance coverage will be offered to successful candidates in accordance to qualifications and experience.

Perks & Benefits

• Personal leave
• Personal development opportunities

Responsibilities

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Deliver prompt, accurate, and effective solutions to all customer-related issues.

• Handle inbound and outbound customer inquiries efficiently and professionally.

• Ensure a high level of customer satisfaction through excellent service and timely follow-up.

• Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.

• Manage a high volume of incoming calls, chats, and messages across various platforms.

• Address and resolve customer complaints by identifying solutions within defined timelines and ensuring proper follow-up.

• Accurately document customer interactions, process transactions, and track daily issues or requests.

• Adhere to internal communication protocols, guidelines, and company policies at all times.

• Able to work extra hours

• Able to communicate with all level from Management, client, co-workers

Requirements

• Achieve at least SPM education.

• Previous working experience in customer service, or customer service related fields ( Telemarketing, Billing, Customer Liaison ) is an added advantage, but not essential

• Fresh graduates are encouraged to apply.

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Possess strong communication skills through online platforms (chat, email, messaging apps, ).

• Knowledge in handling basic computer (Microsoft Excel/Word ).

• Good communication and interpersonal skills.

• Ability to multi-task, prioritize work, and manage time effectively

Benefits

• KWSP and SOCSO
• Annual leave
• Sick leave
• Bonus
• Training provided
• Yearly Increments
• Career Progression opportunities

What you'll be doing

• Provide nutritional consultation and handle related product enquiries
• Assist in new and existing product labelling requirement
• Conduct and review local and oversea relevant HACCP & GMP procedures.
• Responsible for relevant regulatory affairs and monitoring the regulation trend of oversea, to ensure that the product are compliance to regulatory.
• Monitor and disseminate information to relevant department on the changes of local and oversea laws and regulations that might affect registration, manufacture and distribution of products.
• Compile and maintain systematic filling of product registration dossier etc.
• Any ad hoc task assigned by superior.

What we're looking for

• Relevant degree in Nutrition/ Food/ Bio. 
• Minimum 2 years of experience in a similar Quality Assurance role in Manufacturing Industry.
• Fluent in English & Mandarin
• Fresh Graduate is encouraged to apply
• Strong attention to detail and problem-solving skills
• Experience in Health Food formulation and R&D of supplements
• Knowledge of industry regulations and registration processes

Apply now to become our next QA cum Registration Officer and contribute to our success!

Interested candidates are invited to write-in or email the application stating comprehensive details of qualification, expected salary, contact telephone number.

RITAMIX SDN BHD (775154-P)

No. 7, Jalan TP 7, UEP Industrial Park, 40400 Shah Alam, Selangor, Malaysia.

Tel : 03 5191 8989

Email : howard@gladron.com

Position Overview：

As a Sales Engineer, you will serve as a key communication bridge between our Malaysia team and U.S. retail customers as well as the U.S. sales team. This role primarily communicates with customers through email, ensuring product requirements are accurately understood and efficiently implemented. You will coordinate with R&D, production, quality, and logistics departments to drive the full cycle of product development and delivery, ensuring customer satisfaction and effective order execution.

What You'll Be Doing:

Customer Communication & Order Management

• Communicate with U.S. retail customers via email to clarify product pricing, specifications, and requirements.
• Receive and enter customer orders into the system, ensuring accuracy and completeness.
• Convey customer requirements to the R&D team and assist in product design or modification.
• Follow up on customer feedback and complaints to ensure timely resolution.
• Assist in hosting customer visits, including factory tours, quality inspections, and technical discussions.

Internal Coordination & Process Follow-up

• Work closely with the R&D team to explore customer requirements in depth, support feasibility evaluation, and follow up on R&D progress.
• Collaborate with production, production planning, purchasing, and quality departments to ensure products are manufactured on schedule and meet quality standards.
• Track customer-requested changes during the production stage and promptly communicate them to relevant internal departments.
• Coordinate with logistics and shipping teams to ensure products are safely and punctually delivered to customers via container sea freight.

Sales Support

• Assist the U.S. sales team in preparing quotations, technical proposals, and related documentation.
• Support the preparation of sales reports, market analysis, and maintenance of customer information.

Your Background & Experience:

• Bachelor’s degree or above in any discipline.
• More than 1 year of experience in sales support, order management, or related roles; candidates with both engineering and business backgrounds are preferred.
• Fresh graduates who are proficient in both Chinese and English are encouraged to apply.
• Proficient in Microsoft Word, Excel, and PowerPoint; experience with SAP systems is an advantage.
• Strong cross-cultural communication skills, familiarity with business hospitality etiquette, and basic understanding of current international trade developments.
• Strong problem-solving and multitasking abilities; detail-oriented and highly responsible.
• Fluent in English (listening, speaking, reading, and writing); Ability to communicate in Chinese with colleagues from China will be an added advantage.

If you meet the above requirements and have more than 5 years of relevant work experience in a similar position, the company may additionally offer you the Section Head of Sales position based on your overall performance.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities
• Free meals
• Free parking area

Job Description :-

•  Handling and following up quotation on a timely manner.
• Interact with customers on Call In sales inquiries.
• Processing of incoming orders and delivery arrangement.
•  Responding swiftly to customers with after-sales support
• Assist Outdoor Sales on administrative task and coordination internally & external
• Stay knowledgeable in standard products development and departmental workflow
• Communicate and liaise with all departments to ensure work is carry out efficiently
• Maintain record of documentation file for analysis
•  Provide consistence high levels of good customer support and service
•  Assisting in additional adhoc work assigned and directed by management

Job Requirement :-

• At least 2 years working experience as Sales Co-Ordinator is advantage.
• Minium STPM or Diploma in any Engineering discipline
• Proficient in spoken and written English and Bahasa Malaysia is essential, as well as other local dialects is added advantage
• Able to perform under pressure in a fast paced working environment
• Computer skills knowledge of Microsoft office products, specifically Outlook, Excel, PowerPoint and Word.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

關於該職位

我們正在尋找一位積極主動、以結果為導向的銷售工程師，要求至少擁有兩年工業領域的銷售經驗。產品經驗並非必要條件——我們歡迎任何擁有工業銷售背景、渴望學習並與我們共同成長的候選人。

主要職責

• 在工業領域內開發和管理銷售機會。
• 與客戶（工廠/設施）建立並維持牢固的關係
• 經理、維修工程師、採購員等）。
• 了解客戶需求並提出合適的產品解決方案。
• 準備報價單、技術方案，並跟進銷售線索。
• 達成月度和年度銷售目標。
• 提供有關市場趨勢和競爭對手活動的回饋意見。

要求

• 至少2年工業產品或工業市場銷售經驗。
• 優秀的溝通、表達和談判能力。
• 積極主動、獨立、目標明確。
• 自備車輛（公司將提供每月車輛補貼）。
• 願意根據需要出差。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 開放文化
• 個人發展機會
• 5個工作天。
• • 能夠立即開始工作者優先考慮。

We’re hiring: Product Executive – Strategic Sales & Marketing

Division: Consumer (Health & Wellness Brands)

A full-time position based in Klang Valley (with customer oversight in Johor Bahru)

Requirement:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Nutrition/Dietetic/Food Science/Food-Technology/Bio-Medical or similar field.
• 1–3 years of experience in product, marketing, sales support, or related roles — FMCG/consumer goods experience is a plus.
• Strong communication and interpersonal skills, especially in customer engagement across regions.
• Comfortable working with social media platforms — posting, basic analytics, and campaign support.
• Results-driven, organized, and proactive in execution with an ability to work with cross-functional teams.
• Willingness to travel to Johor Bahru when required.

Description:

• Assist in the execution of product and sales strategies to support business objectives.
• Support regional customer engagement in Johor Bahru, including building relationships, ensuring product satisfaction and follow-up.
• Coordinate with cross-functional teams (Product Innovation, Branding & Business Strategic & Medical Affairs & Clinical Development) to ensure successful product launches and promotions.
• Monitor product performance, collect market feedback, and share insights to support strategic decisions.
• Support content creation and execution for social media campaigns — from briefs to posting and performance tracking — to elevate brand presence (Instagram, TikTok, Facebook, etc.).
• Assist in organizing in-market activations, events, and retailer engagements.
• Ensure accurate product information and materials are available for sales and customer engagements.

Perks & Benefits

• Yearly performance bonus
• Allowances (Travel, Transportation & etc.)
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

We are seeking a proactive and detail-oriented Sales & Marketing (Mandarin Speaker) to liaise with International Supplier to become part of our expanding team. Internship is also wlecome.

Key Responsibilities

• Assist with sourcing products from both local and international suppliers - From China
• Help update records related to product costing and pricing.
• Support the maintenance of the supplier database and communication.
• Aid in tracking and coordinating ongoing projects to ensure they are submitted and delivered on time.
• Assist in managing customer inquiries and follow-ups.
• Help foster strong relationships with clients and suppliers.
• Provide general support to the sales and marketing team in everyday operations.

Why Join Us?

• Gain practical experience in sales sourcing and client management.
• Get exposure to both local and international suppliers.
• Learn about real business operations.
• Potential for a full-time position upon completion of the internship.
• Conveniently located near LRT Kinrara BK5

Requirements

• Currently pursuing or recently completed studies (Diploma/Degree) in Business, Marketing, or related field
• Able to communicate in Chinese and English (spoken and written) to liase with Supplier from China
• Basic communication and interpersonal skills
• Willing to learn, responsible, and able to work in a fast-paced environment
• Good organizational skills and attention to detail

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Continue to full time position

職位說明 ：-

• 及時處理和跟進報價。
• 接聽客戶來電，解答銷售諮詢。
• 處理收到的訂單並安排出貨。
• 迅速回應客戶需求，提供售後支持
• 協助戶外銷售部門處理內部和外部的行政事務和協調工作
• 熟悉標準產品開發和部門工作流程。
• 與各部門溝通聯絡，確保工作有效率地發展。
• 維護分析文檔記錄文件。
• 始終如一地提供高水準的優質客戶支援和服務
• 協助管理階層分配和指導的其他臨時性工作。

職位要求：

• 至少有兩年銷售協調員工作經驗者優先考慮。
• 最低學歷要求為STPM或任何工程專業的文憑
• 精通英語和馬來語的口語和書面表達能力至關重要，掌握其他地方方言者優先考慮。
• 能夠在快節奏的工作環境中承受壓力並且有效率地工作。
• 電腦技能：熟練微軟辦公室軟體，特別是 Outlook、Excel、PowerPoint 和 Word。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

Job Description:

1. Billing

• Prepare and issue transport invoices accurately and on a timely basis
• Verify supporting documents (e.g. delivery orders, trip records, customer reports) prior to billing
• Ensure billing is in accordance with agreed rates and contractual terms

2. Customer Reporting & Reconciliation

• Verify report and liaise with customers to verify, reconcile, and validate billing data
• Investigate and resolve discrepancies, disputes, or billing variances

3. Month-End Closing Support

• Assist in month-end closing activities related to transport billing
• Prepare and maintain transport accruals to ensure completeness of revenue and expenses
• Ensure transactions are recorded in the correct accounting period (minimize cross-month billing issues)

4. Data Accuracy & Control

• Ensure accuracy and completeness of billing data in the system

5. Documentation & Audit Support

• Maintain proper documentation for invoices, reports, and reconciliation workings
• Support audit requests by providing relevant schedules and documents

6. Coordination & Communication

• Act as key liaison between customers and internal finance/accounts team
• Respond to customer inquiries related to invoices, reports, and charges 

Seremban Vacancy:

• Able handle full set of trading accounts
• Ensuring proper maintenance of account transactions in compliance to statutory and requirements
• Reconciliation of the intercompany accounts, bank reconciliation, accurate posting entries, fixed assets register
• Liaison with company Secretary, auditor, tax department and other government departments
• Responsible in the timely preparation of full set of accounts, weekly, month-end, and financial year end closing with Note to Accounts and all related accounts schedules. Preparation of monthly, quarterly and yearly management reports.
• Handle finance functions including Accounts Receivable, Accounts Payable, Fixed Assets, and perform accounts reconciliations.
• Assisting with cash flow, payments, and bank-related matters
• Support audit and tax submission such as prepare audit and tax schedules for year-end finalization.
• Experience in e-invoicing

Job Requirements:

• Qualifications: Minimum LCCI/ Diploma in Accountancy or equivalent;
• At least 3 years working experience in accounting department;
• Required language(s): Mandarin (preference), English, Bahasa Malaysia;
• Able to work independently with minimum supervision;
• Positive working attitude and responsible;
• Familiar with MS Offices application, Microsoft Dynamics.

If interested, please contact/whatsapp to Mr. Chong at +6012 272 6610

Benefits:

• EPF/Socso/Annual Leaves/Medical Leaves/Public Holidays/Group Insurance/Sport Activities - Pickleball (weekly), Month Birthday Celebration.

Working Schedule - Shah Alam

• 5 days work a week (Monday to Friday).
• Working hours: Mon – Fri (8:30am – 5:30pm)

Working Schedule - Seremban

• 5 1/2 days work a week (Monday to Saturday).
• Working hours: Mon – Fri (8:30am – 5:30pm), Sat (08:30am - 1pm)

我們正在尋找一位積極主動、注重細節的銷售與行銷實習生（需具備普通話能力），負責與國際供應商聯絡，加入我們不斷成長的團隊。對於渴望在充滿活力的環境中累積採購客戶管理和銷售營運方面實務經驗的學生或應屆畢業生來說，這是一個絕佳的實習機會。

主要職責

• 協助從本地和國際供應商（包括中國）採購產品。
• 協助更新與產品成本會計和定價相關的記錄。
• 協助維護供應商資料庫和溝通。
• 協助追蹤和協調正在進行的項目，以確保項目按時提交和交付。
• 協助處理客戶諮詢和後續事宜。
• 幫助建立與客戶和供應商的良好關係。
• 為銷售和市場團隊的日常營運提供一般性支援。

為什麼要加入我們？

• 獲得銷售拓展和客戶管理的實務經驗。
• 接觸本地和國際供應商。
• 了解真實的商業運作。
• 實習結束後有機會轉為全職員工。
• 地點便利，靠近金拉拉輕軌BK5站

要求

• 目前正在攻讀或近期已完成商業、行銷或相關領域的學習（文憑/學位）
• 能夠用中文和英文（口語和書面）與中國供應商溝通聯絡。
• 基本溝通和人際交往能力
• 樂於學習，責任感強，能適應快節奏的工作環境。
• 良好的組織能力與注重細節

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 休閒著裝要求

Job Responsibilities:

• Stock & Procurement: Source, purchase, and allocate stock movement. Ensure stock availability while preventing shortages or overstocking.
• Sales & Retail Support: Prepare weekly sales reports, respond to retail inquiries promptly, and process stock orders (PO creation).
• Promotions & Marketing: Plan promotional items for campaigns and collaborate with marketing, sales, and RMA teams.
• Trading & Costing: Monitor market trends, secure stock before suppliers sell out, and negotiate the best pricing.
• New Product Sourcing: Identify and introduce new products that align with market demand.
• Inventory Monitoring: Track stock levels and optimize inventory to meet sales demands.
• Fast Decision-Making: Act quickly on stock opportunities and pricing changes to stay competitive.
• Collaboration: Work closely with internal teams (marketing, sales, and RMA) to align strategies and execution.

Requirements:

• Strong trading and procurement skills in IT products.
• Cost-sensitive and able to make strategic purchasing decisions.
• Up-to-date with the latest product trends and best practices.
• Basic knowledge of IT products.
• Highly responsive and able to reply to messages promptly.
• Experience in vendor negotiations, supply chain management, and inventory monitoring.
• Fresh graduates are encouraged to apply for this position.

Additional Notes:

• Occasional responses to retail outlet inquiries may be needed outside of working hours.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Regular team activities
• Company trips
• Personal development opportunities
• Paid training and development

關於該職位

我們正在尋找一位積極主動、以結果為導向的銷售工程師，要求至少擁有兩年工業領域的銷售經驗。產品經驗並非必要條件——我們歡迎任何擁有工業銷售背景、渴望學習並與我們共同成長的候選人。

主要職責

• 在工業領域內開發和管理銷售機會。
• 與客戶（工廠/設施）建立並維持牢固的關係
• 經理、維修工程師、採購員等）。
• 了解客戶需求並提出合適的產品解決方案。
• 準備報價單、技術方案，並跟進銷售線索。
• 達成月度和年度銷售目標。
• 提供有關市場趨勢和競爭對手活動的回饋意見。

要求

• 至少2年工業產品或工業市場銷售經驗。
• 優秀的溝通、表達和談判能力。
• 積極主動、獨立、目標明確。
• 自備車輛（公司將提供每月車輛補貼）。
• 願意根據需要出差。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 開放文化
• 個人發展機會
• 5個工作天。
• • 能夠立即開始工作者優先考慮。

Job Summary

The System Support Executive is responsible for providing first-level technical and operational support for travel technology systems, including GDS platforms, mid-office, and back-office applications.

The Junior System Support Executive is responsible for providing first-level technical and operational support for travel technology systems such as GDS platforms, mid-office, and back-office applications.

This role supports daily system operations, assists in on boarding users and clients, and works closely with internal teams and external vendors to ensure smooth system performance. The position also involves supporting system-related projects, performing basic system and GDS configurations, and delivering support to regional clients.

What You'll be doing

• Provide 1st level support for travel systems by handling user inquiries, performing basic troubleshooting, and resolving common system issues.
• Assist in user onboarding, including setting up system access, assigning roles and permissions, and guiding users on basic system usage.
• Support client onboarding by configuring system settings and ensuring accurate setup of client profiles across platforms.
• Monitor daily system operations, reports, and dashboards to ensure data accuracy and highlight any discrepancies.
• Escalate complex or unresolved issues to senior team members or external vendors and follow up to ensure timely resolution.
• Support and participate in system-related projects, including system implementation, enhancements, and configuration activities.
• Perform basic configuration of travel systems, including GDS setup and related configurations based on business requirements.
• Provide system support to regional clients, ensuring clear communication and effective issue resolution.
• Assist in User Acceptance Testing (UAT) by executing test cases and documenting findings during system upgrades or enhancements.
• Maintain and update documentation such as user guides, SOPs, and training materials.
• Provide basic training and guidance to users when required.
• Perform additional duties and responsibilities as assigned by the Manager or Supervisor.

What We Are Expecting

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Fresh graduates are encouraged to apply
• 1–3 years of experience in system support, IT support, or related roles is an added advantage.
• Experience in customer service or call center support, particularly in handling system or product-related inquiries, is an added advantage.
• Basic knowledge or exposure to travel systems (e.g., GDS) is a plus.
• Exposure to system implementation, configuration, or project support is an advantage.
• Good problem-solving skills and willingness to learn new systems and technologies.
• Ability to work independently as well as collaboratively in a team environment.
• Preferably mandarin speaking candidate.

SKILLS (software & soft skills required for the job)

• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to manage multiple tasks and priorities in a fast-paced operational environment.
• Good communication and interpersonal skills, with the ability to support users and stakeholders effectively.
• Proficiency in English, with the ability to understand and communicate in Mandarin to support regional clients
• Basic understanding of IT systems, applications, or databases.
• Good attention to detail and accuracy in handling system data and reports.
• Positive attitude, proactive mindset, and willingness to learn.

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours

Responsibilities:

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers' individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).

Requirements:

• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of MS Office (MS Excel, Words AND MS PowerPoint in particular).
• Familiarity of sales performance metrics.
• Good communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Possess at least a Bachelor's Degree in Science /Biotech or relevant field.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

職位概述

該職位負責為營運系統提供一級維運和技術支持，確保系統日常運作順暢、報告準確，並能有效引導新用戶和客戶順利上線。此外，該職位還需與供應商和內部團隊協調，解決系統問題並支援持續改進。

你將要做什麼

• 為旅遊技術系統提供一級支持，包括 GDS 平台、報告工具和中後台應用程式。
• 透過設定係統存取權限、配置使用者角色和權限、提供基本培訓以及維護更新的使用者文件來管理新使用者入職。
• 透過配置跨平台所需的系統設置並確保準確的客戶資料設置，支援新客戶的入職流程。
• 與外部供應商和內部利害關係人協調，回報未解決的技術問題，並協助實施系統改進。
• 監控系統效能、計畫報告、報告儀表板和數據準確性，以確保日常營運順利且有效率。
• 根據系統升級和新功能實現的需要，參與用戶驗收測試 (UAT) 活動。
• 開發、更新和維護使用者手冊、標準操作程序 (SOP)、培訓材料和技術文件。
• 根據經理或主管的安排，履行其他職責。

我們期待什麼

• 資訊科技或相關學科的文憑或更高學歷。
• 具備支援業務系統以及與軟體供應商和內部利害關係人協調的經驗者優先考慮。
• 歡迎具有相關實習或計畫經驗的應屆畢業生申請。
• 歡迎經驗有限但對系統支援和技術有濃厚興趣的求職者申請。
• 優先考慮會說普通話的候選人。

福利待遇

• 休閒著裝要求
• 免費小吃/歡樂時光

Job Responsibilities :

• Handle marketing and promotional activities, including event organization, sales promotions, and exhibitions.
• Plan, purchase, and distribute Advertising & Promotion (A&P) materials, and maintain proper stock records.
• Assist in conducting market research and collecting relevant data.
• Compile and distribute sales reports and statistical reports.
• Perform any other ad-hoc duties as assigned by management.

Job Requirements :

• Minimum Diploma or Degree in Agriculture Science, Communication, or a related field.
• At least 1-2 years of relevant working experience.
• Strong analytical, problem-solving, interpersonal, and communication skills.
• Good team player with a high sense of responsibility and accountability.
• Ability to communicate in multiple languages is an added advantage.
• Based at Pulau Indah, Port Klang, Selangor, and willing to travel when required.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

Responsibilities:

• Set and monitor sales targets given.
• Identify potential customers and set approach strategies. Customers are given.
• Develop strong and long-term client relationships.
• Resolve issues and handle complaints quickly and effectively.
• Get feedback and suggest ways to increase customer engagement.

Requirements:

• Proven work experience as a Sales executive.
• Good with MS Office (particularly MS Excel).
• An ability to understand and analyze sales performance metrics.
• Outstanding communication and team management skills.
• Excellent analytical and negotiation skills.
• With a problem-solving attitude.
• Own transport to do sales.

Perks & Benefits

• Commission and high bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• No need to find customers
• 5 days work

Job Summary

We are looking for a passionate and driven Product Trainer to join our Sales team. In this role, you will train clients on our end-to-end account receivable system after implementation, ensure successful onboarding, and strengthen product adoption. You will also support internal teams by building product knowledge, developing training materials, and contributing to product documentation and tutorials.

This role is ideal for someone who enjoys teaching, communicating with clients, and translating complex product features into clear, practical guidance.

Key Responsibilities

Client Training & Onboarding

• Conduct product training sessions for new and existing clients after system implementation.
• Plan and execute onboarding programs to help clients understand system workflows, features, and best practices.
• Provide refresher training and specialized sessions when new features or enhancements are released.

Internal Training & Knowledge Support

• Deliver internal product training for new hires and existing employees.
• Maintain internal product knowledge bases, guides, tutorials, and FAQs.
• Collaborate with Sales, Support, and Product teams to ensure alignment on product updates.

Documentation & Enablement Materials

• Create and update user guides, manuals, product documentation, and training decks.
• Produce short videos, walkthroughs, and feature tutorials for both clients and internal teams.
• Standardize training templates and ensure consistent quality across all materials.

Product Support & Feedback Loop

• Provide basic product support to clients during and after training sessions.
• Gather user feedback and communicate it to the Product and Support teams.
• Identify knowledge gaps internally and externally and propose solutions.
• Stay informed about industry trends to enhance training initiatives.

Requirements

• Bachelor’s degree in HR, IT, Education, Business Administration, or a related field.
• Proven experience in training and development, preferably in a B2B corporate environment.
• Strong presentation facilitation skills (virtual & physical), communication, and interpersonal skills.
• High adaptability and willingness to learn product features quickly.
• Experience in software, SaaS, fintech, banking, or debt collection systems is an advantage
• Good command of English; Bahasa Malaysia or other languages are a bonus.
• Nice to have: familiarity with system implementation or UAT processes.
• Willing and able to travel for onsite training, including interstate travel using own transport.

Job Description

Client Support & Communication

• Respond promptly to client enquiries via phone, email, and ticketing system
• Handle and neutralize urgent clients calmly and professionally
• Acknowledge issues clearly, set expectations, and provide regular updates
• Take full ownership of assigned tickets until resolution

Troubleshooting & Issue Resolution

Perform first-level troubleshooting by:

• Reviewing documentation
• Checking logs and system behaviour
• Referring to past cases and known issues
• Escalate issues only after sufficient investigation, with clear findings and context

Support SMS-related systems:

• Monitor SMS servers
• Investigate and resolve SMS delivery or system issues
• Perform basic system and application checks

Ticket & SLA Management

• Manage multiple tickets simultaneously
• Prioritise issues based on urgency, impact, and SLA requirements
• Ensure accurate and complete documentation for every case
• Follow up proactively to ensure issues are closed properly

Testing & Deployment Support

• Assist in client-side testing and deployment of new releases
• Participate in System Testing (ST) and User Acceptance Testing (UAT) when required
• Report defects clearly with steps, evidence, and expected behaviour 

Knowledge & Process Improvement

• Document solutions and recurring issues to improve team efficiency
• Suggest improvements that reduce repeated support issues
• Continuously learn product behaviour and common failure patterns 

Team & Work Commitment

• Work fully office-based

Be prepared for:

• Occasional late hours
• Weekend standby (rotational)
• Support team members when required, including coverage during leave

Job Requirements

• College or University degree in Computer Science or a related discipline
• Comfortable communicating with clients verbally (phone calls included)
• Willingness to figure things out independently using documentation
• Able to stay calm under pressure and handle complaints professionally
• Strong sense of ownership — you don’t abandon tickets
• Able to multitask and prioritize under SLA pressure
• Resilient mindset — you don’t shut down when things get stressful
• Basic understanding of:

- Databases (MySQL, simple queries / joins)

- Web systems or client-server concepts

• Exposure to any programming language (PHP, C#, etc.) is sufficient
•  Exposure to Microsoft.NET development using C#
•  Knowledge of client/server application development, DB, MS Office products etc 
•  Problem-solving skills 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

工作職責：

• 負責行銷和推廣活動，包括活動組織、銷售推廣和展覽。
• 規劃、採購和分發廣告促銷 (A&P) 材料，並維護適當的庫存記錄。
• 協助進行市場調查和收集相關數據。
• 編制並分發銷售報告和統計報告。
• 執行管理層指派的其他臨時性任務。

職位要求：

• 農業科學、傳播學或相關領域的大專或本科以上學歷。
• 至少1-2年相關工作經驗。
• 較強的分析能力、解決問題的能力、人際溝通能力及溝通能力。
• 具有良好的團隊合作精神和高度的責任感和擔當意識。
• 具備多種語言溝通能力者優先考慮。
• 總部位於雪蘭莪州巴生港英達島，並願意在需要時出差。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人休假
• 個人發展機會
• 有薪培訓和發展

Korean-Speaking Game Presenter | 3,266 USD take-home salary 

Location: Ras Al Khaimah, United Arab Emirates | No Previous Experience Required | Full Training Provided  

 Compensation & Benefits 

• Monthly Salary: 12,000 AED take-home (approx. 3,266 USD). 
• Full Relocation Support: Visa, flights, and luggage expenses covered.  
• Accommodation: Fully furnished shared accommodation paid by the company (including utilities). 
• Health: Private health insurance. 
• Meals: Free meal provided daily based on your shift. 
• Transport: Free transport to and from work provided. 
• Additional: Referral bonuses up to 2,300 USD

About the Opportunity 

At ARRISE, we believe potential matters more than experience. This is an ideal first step for recent graduates or anyone ready to begin an international career. Based in our modern studios in the UAE, you will work in a global environment with a clear pathway for growth. 

Key Responsibilities 

• Host and present live online games in a professional studio environment. 
• Engage with players in real time, creating an interactive and energetic experience.  
• Maintain a confident on-camera presence while following established game procedures. 
• Continuously develop your presentation and communication skills. 

Candidate Profile 

• Native or Advanced Korean speaker with a good command of English. 
• Education: High school diploma or equivalent. 
• Reliability: Valid passport and readiness to relocate to the UAE. 
• Flexibility: Comfortable working rotating shifts (40 hours per week). 
• Personality: Energetic, confident, and adaptable. 

About ARRISE 

ARRISE is a global enterprise and a leader in world-class gaming experiences. Headquartered in Gibraltar, we employ over 13,000 people across Europe, Asia, and the Americas. We don’t just build products - we invest in our people and celebrate success together. 

Your journey starts here. Apply now to take the first step toward an international career!

APPLY NOW HERE: https://arrise.com/careers/job/game-presenter-with-korean-full-relocation-support-to-ras-al-khaimah-uae-4928/?bid=21496

Perks & Benefits

• Monthly Salary: 12,000 AED take-home (approx. 3,266 USD). 
• Full Relocation Support: Visa, flights, and luggage expenses covered.  
• Accommodation: Fully furnished shared accommodation paid by the company (including utilities). 
• Health: Private health insurance. 
• Meals: Free meal provided daily based on your shift. 
• Transport: Free transport to and from work provided. 
• Additional: Referral bonuses up to 2,300 USD

Who are we?

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

What are we looking for?

You're a product person with real experience in payments and fintech, but you haven't lost your curiosity or your hands-on instincts. You think in systems and ship in sprints. Here, you won't just be improving a product. You'll make it easy for banks, fintechs, and payment providers across the world to verify payment accounts, every time. If you're energised by turning complexity into something elegant and global, and you get restless without real impact - this is the environment for you.

This is a full-time position, either based in Kuala Lumpur or Singapore, reporting to Head of Product.

Core Responsibilities:

• Product design and pipeline management: Lead the design, development, and delivery of software modules that make payee verification seamless, compliant, and scalable.
• Feature and enhancement delivery: Collaborate with business development and engineering to ship enhancements to our API products that streamline processes, reduce friction, and create moments of genuine customer delight - from faster onboarding to more intelligent match results.
• Data analysis and mapping: Dig into performance data and international payment scheme intelligence to surface insights that drive product decisions - identifying where we can reduce failed payments, strengthen fraud prevention, and unlock new market opportunities.
• Enablement: Champion the product inside and out - equipping sales and client-facing teams with the tools and narratives to win, and working closely with clients to ensure successful onboarding, strong adoption, and the kind of ongoing relationship that turns customers into advocates.
• Cross-functional alignment: Be the connective tissue across engineering, sales, operations, and communications - translating priorities, removing blockers, and making sure every team is moving in the same direction to bring the product to its full strength to our global market.

• 3 - 5 years of product management experience in cross-border payments, preferably in financial services or fintech
• Strong command of running product development processes and methodologies like Agile, Scrum, with a track record of taking products from concept to delivery
• Hands-on experience with customer-driven product development practices
• Exceptional analytical skills - able to structure databases, generate insights, guide decisions, and communication findings through storytelling and visualization
• Familiarity with API integrations, software solutions, and translating product features into logical rules, with basic code literacy
• A logical, algorithmically-minded approach to problem-solving - comfortable engaging with data, models, and machine learning concepts at a level that enables meaningful conversations with the engineering team
• Proficiency with tools like Jira, Confluence, Postman, CRM, CMS, Tableau
• Strong interpersonal skills and a collaborative, results-oriented approach - equally effective with tech teams, business stakeholders and external clients
• Versatile, creative, and intellectually curious - you pick up new skills and tools in service of the problem, not the other way around
• Must have authorization to work; visa sponsorship is not available