Total 1,161 Front Desk Officer job vacancies in Finance / Banking / Insurance category in The United States of America

Job Highlights:

• Career Advancement + Training Provided
• Work-Life Balance working environment.
• Competitive Salary + Productivity Bonus

Company Overview:

We are a well-established and dynamic Mortgage Administration Company working in tandem with Lenders and Managers in Australia that offer a diverse product suite including residential and commercial loans to the overseas markets.

 

About the Role:

• This role provides on the job training for Australian lending policies.
• It's a great opportunity to work closely with Malaysian co-workers and overseas counterparts so that clients and referral parties understand the difference between Southeast Asia finance and banking vs Australian lending programs.

 

Job Description:

• Deal directly with customers via telephone or electronically.
• Inbound and outbound collection/arrears call and emails.
• Negotiating and monitoring payment plans
• Analysing client’s accounts to negotiate payment of outstanding debts.
• Customer information within Lender portal or computer systems
• Provide regular reports on progress of work for management.
• Customer retention by offering custom solutions and negotiate a positive outcome for the customer and the Lender.
• Effective management of a dynamic and complex caseload in accordance with internal teams.

 

Job requirements:

• Experience in residential mortgage Lending.
• Experience in customer service support functions.
• Written and communication skills in Mandarin language to deal with clientele due to our expanding Chinese market.
• Positive attitude, with the ability to respond well within fast paced environment.
• Exceptional customer service and dispute resolution skills in inbound and outbound call management
• Excellent influencing and relationship management skills. 
• Able to work autonomously and in a group setting.
• Self-motivated, goal-driven

 

Qualification

Diploma, Advanced/Higher/Graduate Diploma, bachelor’s degree, Post Graduate Diploma, Professional Degree

 

Years of Experience

3 years

 

Specific Location

Mid-Valley, Bangsar

 

 

Perks & Benefits

 

• 7.5 working hours/day, Mondays - Fridays

   

• WFH Policy applicable

工作亮點：

• 提供職業發展+培訓
• 工作與生活平衡的工作環境。
• 有競爭力的薪資+生產力獎金

公司簡介：

我們是一家成熟且充滿活力的抵押管理公司，與澳洲的貸款人和管理人合作，向海外市場提供多樣化的產品組合，包括住宅和商業貸款。

 

關於角色：

• 該職位提供澳洲貸款政策的在職培訓。
• 這是與馬來西亞同事和海外同行密切合作的絕佳機會，以便客戶和推薦方了解東南亞金融和銀行與澳洲貸款計劃之間的差異。

 

職位描述：

• 透過電話或電子方式直接與客戶打交道。
• 入站和出站催收/欠費電話和電子郵件。
• 談判和監控付款計劃
• 分析客戶的帳戶以協商未償債務的支付。
• 貸方入口網站或電腦系統中的客戶訊息
• 定期向管理層報告工作進度。
• 透過提供客製化解決方案來保留客戶，並為客戶和貸款人協商積極的結果。
• 根據內部團隊的要求，有效管理動態且複雜的案件量。

 

工作要求：

• 擁有住宅抵押貸款經驗。
• 具有客戶服務支援職能的經驗。
• 由於我們不斷擴大的中國市場，需要具備普通話的書面和溝通能力，能夠與客戶打交道。
• 積極的態度，能夠在快節奏的環境中做出良好的反應。
• 在呼入和呼出呼叫管理方面具有出色的客戶服務和爭議解決能力
• 優秀的影響力和關係管理能力。
• 能夠在團隊環境中獨立工作。
• 自我激勵、目標驅動

 

資質

文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位

 

多年經驗

3年

 

具體位置

谷中城, 孟沙

 

 

津貼和福利

 

• 7.5 工作小時/天，週一至週五

   

• 適用在家工作政策

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Finance Officer is responsible for working within the core Wheels for All
team to provide finance team support to the wider programme delivery and
national staff team. By working with colleagues to maintain financial systems,
accurate record keeping and undertake financial administration they will
provide the support required to implement and improve the processes needed
to maintain the accurate financial management systems which are crucial to
supporting the charity’s mission.
This role would suit someone with at least 2 years’ experience in a charity
finance role, who has experience or knowledge of all the core accounts
department processes and some understanding of different charity income
streams. You might be studying for an accounting qualification (e.g. AAT or
ACCA) or be qualified by experience.
A training package may be available for an applicable accounting qualification.

Accounts Receivable: Maintenance of the periodical income register and the raising of related sales invoices, ensuring that all debtor records are accurate and kept up to date Critically analyse and verify sales invoice requests. Ensure supporting information is validated prior to invoice being raised. Valid debtor request should be action within 2 working days Ensure invoices and credit notes raised are accurate, and Output VAT has been included where appropriate in line with Custom and Excise regulations Proactively perform credit control actions to reduce the aged debtors to a minimum level. Keep accurate records of correspondence with customers and keep an issues and query log for follow up actions by team members and management Ensure that Accounts Receivables reminder letters are posted each day and monthly statements are despatched after closedown Respond to telephone queries from other departments within the Trust and external customers Maintain records of outstanding queries and agreed actions on the financial ledger using the notes function attached to customer records Follow up outstanding debtor accounts and, where appropriate, in consultation with the Finance Team Leader, refer debts to a debt collector or the Trust's solicitors and liaise with them on the appropriate action to tak Bring any debt risks to the attention of the Finance Team Leader and senior management Ensure Purchase Ledger Suppliers Amendments are action in accordance with set procedures and with the NHS Counter Fraud Authoritys guidance. These amendments are to be authorised by the Financial Accounts Assistant To produce and maintain clear standard procedure notes (SOPs) for all aspects of the function. Accounts Payable: Ensure all purchase invoices are registered and processed within 2 working days of receipt. Where invoices have been received without an official order these should be returned to the supplier directly. Details of non-compliance should be brought to the attention of the Finance Team Leader Input VAT should be assessed for each invoice and COS recovery reference should be clearly visible on the document making sure that VAT is recovered first time at all times. Invoice Prepayments should also be considered, and identified and brought to the attention of the Team Leader Reconcile Suppliers statements for reviews by the Finance Team Leader using Excel spreadsheets Scan or file computer output, processed accounts/invoices and other records as appropriate per the Department of Health and Social Cares Records Retention guidance Respond to telephone queries from other departments within the Trust and external suppliers Ensure the unprocessed invoice report is reviewed weekly and provide detailed reports to the Finance Supervisor of long standing issues. Actively chase approval or goods receipting from budget holders, budget managers and Procurement colleagues to ensure timely payment of invoices Review the Good Received Not Invoiced (GRNI) report monthly and identify to the Finance Team Leader those requiring reversal. The reason for the reversal should be documented for audit purposes Maintain records of outstanding queries and agreed actions on the financial ledger using the notes function attached to supplier records Prevent late payment interest, legal letters and court summons from being pressed upon the Trust by ensuring all queries are resolved in a timely manner To produce and maintain clear standard procedure notes (SOPs) for all aspects of the function Goods and Service Receipting: Responsible for ensuring that GRN procedures in respect to receipting of all non-stock goods ordered via blanket/value and ad-hoc orders are followed Liaise with Purchasing staff and other Stores Staff to resolve any problems associated with goods receipting and ordered goods Liaise with Accounts Payable section in respect to queries over goods receipting and invoicing as required Regularly monitor the unprocessed invoice report, and take action to rectify any receipting issues preventing invoices from processing and payment Actively monitor the value orders against usage via the Integra order level workflow, and liaise with relevant budget holders as necessary To promote the adherence to the No-PO-No-Payment Policy Liaise with external Suppliers to resolve queries over goods receipting and invoicing as required Resolve customer queries and complaints Responsible for date stamping and distribution of mail relating to purchasing and receipts section as required; and for scanning and attaching these onto the financial system Responsible for the production and reviews of the Standard Operating Procedures (SOP) relevant to the post Any other duties designated by the Finance Team Leader and agreed with post holder General Duties (Payables and Receivables): To assist in the Agreement of Balances process, responding to statement queries and ensuring the escalation of disputed balances Update the Authorise Signatory Database (ASD), ensuring all leavers are removed and cost centres are added to all existing signatories To assist with any improvements and developments within the department Provide cover in respect of Residents Financial Services and ISF day-to-day operations To provide cover to the Cashiering function at the Trusts Finance Department as require Filing, archiving and general administration

Your new company
Our client are a specialist educational business basedin Manchester City Centre, offering opportunities to students of allbackgrounds. They are seeking a Finance Officer to join the team.

Your new role
As the Finance Officer you will be responsible for;

• Efficientimplementation of accounting procedures.
• Checking andprocessing all purchase ledger invoices, expense claims, credit card purchases,petty cash, cheque runs (weekly), and BACS payments (twice per month).
• Raising all invoicesand posting to the Sales Ledger, cash handling, bank reconciliations, digitalVAT returns and year end procedures including accruals and pre-payments.
• Process journals, andhandle all aspects of income and expenditure for two entities
• Assist the FinanceManager with processing the year-end audit, and assist auditors with anyqueries.
• Solely responsible forthe Billing Ledger; creating and updating billing accounts; producing termlybills; distributing to parents, chasing fee payments in a timely manner, andreporting any problems to the manager

What you'll need to succeed
You will have:

• Previous experience in finance or accounting roles
• Experience processing invoices (Sales and Purchase)
• Experience with reconciling bank statements
• Experience in preparing for external audits
• Ability to work independently

What you'll get in return
Our client is offering a great salary package,enticing holiday package, a nurturing team with a strong emphasis on work-lifebalance. Centrally based close to public transport links.

What you need to do now

If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV now.
If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're searching for a Finance Officer to join our team! As part of our Shared Services crew, you'll be the go-to for finance and admin support.



$70,000 pa plus 11% Super
Full time and Permanent
Monday to Friday, 8:00 am - 5:00 pm
Immediate Start
Onsite Parking

Why You'll Love The Role:


Opportunities for growth and development
Supportive team environment
A culture that values creativity and collaboration
Cannon Hill Location
Modern Office / Own Caf / Chill Zones




About the Client: A powerhouse of creativity and collaboration, specializing in marketing, tech, design, and more.


Your Skills:


Stellar communication skills
Positive attitude and adaptability
Attention to detail
Accounting and administrative expertise
Proficiency in Xero and the




... Click here to view more detail / apply for Finance Officer

Finance Officer - Administration | London | Full Time | Gross Annual – approx. GBP £50,000 per year

Our client is an intergovernmental body, set up in 1963 under the auspices of the United Nations, responsible for implementing the International Coffee Agreement (2007) to strengthen the global coffee sector and promote its sustainable development in economic, social, and environmental terms.

Please be aware that for the first three months in the position, you will be under a consultancy contract, which will transition into a staff contract thereafter.

Are you the right person for the job?

• At least a university degree with a combination of relevant academic qualifications in finance, and/or accounting
• Would be an advantage to have ACA/ACCA
• Accounting experience in a comparable organisation or company for at least five years
• Excellent command of the English language, oral and written
• A working knowledge of at least one of the other official languages of the Organisation (Spanish, French and Portuguese) is desirable
• Good working IT skills for SAGE or other Accounting/Financial application software, MS365, Excel, Word and PowerPoint
• Ability to establish and maintain good working relations with staff and external contacts
• Excellent organisational abilities and a high degree of initiative and judgement
• Flexibility in working hours and the ability to work under pressure and time constraints

What will your role look like?

• Receiving, reviewing and obtaining authorisation of all purchase invoices; conducting weekly and monthly validation of ledger postings in the accounting system after a thorough review of payment vouchers to ensure accuracy for approval by the Head of Finance and Administration validity and rigorous recording of transactions through Accounts payable and receivable modules and manual journal entries by ensuring the related general ledger accounts being reconciled against the budget lines every month
• Organising purchase orders requested by staff while ensuring proper approval by the direct supervisor, the Head of Finance and Administration, and/or the Executive Director
• Within the delegated authority, dealing with procurement activities from researching and contacting suppliers and service providers; negotiating pricing; preparing purchase orders; budget checks; ensuring satisfactory receipt of goods and services ordered and the related contracts duration and expiration or renewal
• Conducting monthly bank reconciliations, checking statements against reconciliations, ledgers and PayPal Accounts. Reconciling each general ledger account regularly by reviewing transactions from the organisation’s chart of accounts
• Organising staff, interpreters, speakers, and others' travel arrangements, air and train fares, hotels, cash advances, etc., as well as the preparation and reimbursement of all travel expenses claims according to ICSC travel claim guidelines; processing payment of interpreters’ contracts, and regularly updating management on travel budgets
• Preparing itemised reclaims: VAT, Air Passenger Duty, Insurance Premium Tax, Climate Change Levy, etc. independently for submission to the host government; liaising and completing relevant official paperwork for the Foreign and Commonwealth Office and Local Government; and reconciling the outstanding balances, claimed amounts, and refunded amounts periodically
• Responsible for the payment terms and conditions of all the contracts and agreements for the Administrative and other funded accounts
• Monitoring Member contribution accounts, informing the Administration Officer of all Member contributions received for the receipt of contribution letters to be prepared
• Monthly payments for contractors such as outside service consultants, interpreters, and translators, including calculation and reconciliation of translators’ annual adjustments by ensuring the payments are in line with approved contracts
• Providing support for the organisation of meetings held in the UK as required regarding interpreters’ contracts
• Preparing monthly and annual Trust Fund accounts and other accounts for approval by the Head of Finance and Administration, through ongoing review and reconciliation
• Preparing periodic financial and budget status reports by monitoring all balance sheets to ensure accuracy
• Performing other related responsibilities, including replacing and/or backstopping for others within and outside the section

Only shortlisted candidates will be contacted

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR.

We are recruiting for a fantastic business, who due to significant growth are seeking an experienced individual, with a proven background in finance. As a Finance Officer, you will play a pivotal role in their day to day functions, as well as having the opportunity to progress your career.

Key duties will include:

• Comprehensive bookkeeping and management account preparation
• Assisting with cash flow management and forecasting
• Overseeing sales and purchase ledger management
• Conducting bank reconciliations
• Credit control support
• Handling VAT return preparations and submissions

About You:

• An excellent communicator
• Ability to converse with a wide range of people
• Ideally holding an AAT Level 3 qualification or equivalent
• Experienced with Sage

What They Offer:

• A competitive salary ranging from £27,000 to £32,000, dependent on experience
• 23 days of annual leave in addition to bank holidays
• An attractive company pension scheme
• 1 day working from home
• Secure progression route

For more information, please don't hesitate to contact me.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client is a Crypto Brokerage based in the leafy inner eastern suburbs of Melbourne CBD. Due to growth of the organization, they are seeking a Finance Officer to come on board on a fulltime basis. The Role You will be reporting directly into Financial Accountant and you will be responsible but not limited to:

Accounts Payable
Accounts Receivable
Daily bank reconciliations
Assisting with month end
Journal entries
Ad-hoc projects and business analysis

The Candidate

Proven track record in a similar role
2-3 years experience using Oracle NetSuit
Intermediate to advanced in a excel and MS Office
Excellent written and verbal communication skills
Bachelor of commerce (Accounting) or equivalent
Experience in Cryptocurrencies is advantageous


... Click here to view more detail / apply for Finance Officer

The Company Our client is a well-known organisation in the education industry, based in Southern Suburbs.

The Role The role is a 12 month FTC working in large finance team with growth and learning opportunities. The duties are listed but not limited to - 


Supporting the large finance team in operational tasks and ensuring tasks related to accounts payable, receivable, foreign currency transactions are completely in timely manner.
Monitor financial transaction workflows and resolve such matters as may arise for all financial transaction related workflows
Resolve queries from clients, staff and third parties.
Provide additional support to the finance team as required.

Skills & Experience

1-3 years of experience in similar role.
Good communication skills to handle stakeholder engagement with confidence and deal with difficult conversations.
Strong attention to detail.
Ability to work under tight


... Click here to view more detail / apply for Finance Officer

Your new company
A specialist organisation with a head office located in West Drayton, close to Heathrow, requires an experienced Finance Officer to join its finance team. This initially a temporary opportunity for the next 3 - 6 months.
Your new role
Working alongside another Finance Officer, you will take responsibility for a variety of tasks including purchase ledger, sales ledger, reconciliations, payroll and month end. You will be working on Sage and enjoy a wide range of duties.
What you'll need to succeed
You should be a hands-on individual with good communication skills and the ability to use your own initiative to resolve queries. Experience of Sage would be an advantage.
What you'll get in return
This is a long-term temporary opportunity with a hybrid working arrangement (for the first couple of weeks you will spend more time in the office in order to get to know their people and processes).
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Moree Plains Shire Council is seeking highly motivated individuals to join the Finance Team. Permanent full time – 35 hours per week Location - Moree Attractive Salary starting at $61,172 up to $70,337 (PLUS superannuation) depending on qualifications and experience Salary packaging options Rostered day off every 3 weeks - an extra 17 days off a year! ABOUT THE ROLE In the position of Finance Officer you will be required to provide a prompt, efficient and effective service to both external and internal customers of Moree Plains Shire Council to achieve a satisfactory outcome to all matters raised. Salary and conditions will be in accordance with the Local Government (State) Award 2023. Further details about the role can be found in the Position Description. ABOUT YOU Council is looking for someone who has the following qualities, experience and/or qualifications:  Certificate IV (or higher) in Financial Services, Financial Services (Accounts Clerical) or Business (Administration).  Relevant work…

Click here to view more detail / apply for Finance Officer