Total 3,954 Digital Analyst job vacancies in Business Management / Project / Planning category in The United States of America

Job Responsibilities:

• Transform traditional business platform to digital business platform. 
• To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process.
• To lead and drive digital project management activities and timeline planning with internal or external parties to organize the various components needed to initiate, run and conclude major projects. 
• Frequent conduct Fintech market research on digital technology, propose & implement applicable solutions/features to the Company. 
• Act as the owner of digital business platform (AEON Web, Mobile App, Wallet & any digital business platforms) to create & maintain the digital business platform through collaboration/coordination with respective stakeholders. 
• To measure & monitor on the digital business platform performance and liaise with respective business units for the digital platform improvement and growth. 
• Refinement of policies and procedures, system enhancements, rules and regulations to support overall strategic direction 
• Responsible to innovate and develop new improve features in functional system requirement. 
• To lead the digital channel process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences. 
• Provide support to external and internal stakeholders in regards to functional system. 

Job Requirements:

• Bachelor’s degree in Marketing, Bachelor degree in Marketing, Communications, Business, and Arts, Social Science or other related creative discipline required.
• Min 5 years of experience in Digital Planning or equivalent.
• Adapt at building and leading strong, happy and productive team environments, internally and externally, across varied stakeholder teams.
• Ability to work and thrive in a self-starter, fast-paced and changing environment.
• An outstanding creative sense, with exceptional attention to detail.
• Self-motivated, ability to multi-task and meet deadlines.
• Ability to provide efficient, timely and reliable customer service to both internal and external customers.

Perks & Benefits

• Performance Bonus
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Requirement / Qualification

• At least a Bachelor's Degree, Professional Degree, Master's Degree, Computer 
  Science/Information Technology or equivalent 
• At least 5 year(s) of working experience in the related field is required for this 
  position 
• Required skill(s): Communication, presentation and negotiation skills 
• Advantage skill: Knowledge or at least 1 year experience in system development. 
• Knowledge and experience in software development life cycle, analysing and 
  system designing 
• Leadership skills, when it comes to assisting the team leader and in terms of 
  coordination and management of team members 
• Certification in CPRE – FL or other equivalent is an added advantage 

Job Description

• Participate during the initial Information Gathering, Analysis & Project Initiation. 
• Get business & function requirements from user/ stakeholders for product, new 
  systems and for enhancements to existing systems 
• Analyse and propose solution that meet requirements 
• Ensure solutions meet business needs and requirements 
• Prepare specification documents which includes requirements process/integration solution.
• Able to describe in language, diagram (UML) and 
  sample screen for better understanding. (ex: URS, SRS, SDS, API Guideline) 
• Assist the team leader/management effectively communicating your insights. 
  and plans to team members and management 
• Support the team leader/management in delivering the project plan on-time 
• Mentor junior business analyst 
• Work closely with clients, technicians, and managerial staff 
• Provide on-going knowledge support and be involved in various stages of the 
  Software Development Life Cycle (SDLC) and scrum 
• To be able to have excellent communication and interpersonal skills 
• Carry out any other duties or responsibilities that may be assigned to you by 
  Management as deem fit

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Requirements

• Bachelor’s Degree/ Adv Diploma/ Dploma in business or in the related field 
• With minimum of 2 to 3 years of experience in business analysis or a related field would be an advantaged
• Exceptional analytical and conceptual thinking skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations would be an advantaged
• Competency in Microsoft applications including Word, Excel, and Outlook
• Open for Malaysian Only

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

要求/資格

• 至少學士學位、專業學位、碩士學位、計算機
  科學/資訊科技或同等學歷
• 為此，需要至少 5 年相關領域的工作經驗
  位置
• 所需技能：溝通、簡報和談判技巧
• 優勢技能： 知識或至少 1 年系統開發經驗。
• 軟體開發生命週期、分析和開發的知識和經驗
  系統設計
• 領導技能，在協助團隊領導者和方面
  團隊成員的協調與管理
• 獲得 CPRE – FL 或其他同等認證是額外優勢

職位描述

• 參與最初的資訊收集、分析和專案啟動。
• 從使用者/利害關係人獲取產品、新產品的業務和功能需求
  系統以及現有系統的增強
• 分析並提出滿足要求的解決方案
• 確保解決方案符合業務需求和要求
• 準備規格文件，其中包括需求流程/整合解決方案。
• 能夠用語言、圖表（UML）和
  範例螢幕以便更好地理解。 （例如：URS、SRS、SDS、API 指南）
• 協助團隊領導/管理階層有效傳達您的見解。
  以及團隊成員和管理層的計劃
• 支持團隊領導/管理層按時交付專案計劃
• 導師初級業務分析師
• 與客戶、技術人員和管理人員密切合作
• 提供持續的知識支持並參與專案的各個階段
  軟體開發生命週期 (SDLC) 和 scrum
• 能夠擁有出色的溝通和人際交往能力
• 履行可能分配給您的任何其他職責或責任
  認為適當的管理

津貼和福利

• 事假
• 開放文化
• 個人發展機會

工作要求

• 商業或相關領域的學士學位/高級文憑/文憑
• 具有至少 2 至 3 年商業分析或相關領域經驗者優先
• 優秀的分析和概念思考能力。
• 出色的文檔編寫能力。
• 有建立詳細報告和進行簡報的經驗者優先
• 具備 Microsoft 應用程式（包括 Word、Excel 和 Outlook）的能力
• 只限馬來西亞人開放

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

職責

• 定義和設定模組的願景，確保與整體產品願景以及內部利害關係人（業務開發、行銷、客戶支援）和外部利害關係人（客戶、供應商、解決方案提供者）與整體解決方案和組織目標保持一致。
• 準備優化營運、提高效率並確保部門/部門內協調一致所需的相關文件、流程和程序。
• 與來自工程、設計、品質保證、支援、業務開發和財務的跨職能團隊聯絡，了解他們的觀點並確保模組成功。
• 與最終用戶、內部利害關係人、外部利害關係人和市場合作（深入了解市場趨勢、競爭對手產品和新興技術），以了解需求和痛點（如果有）。
• 將需求、已識別的缺陷和技術債務轉化為高級產品需求和/或使用者故事，並根據使用者價值、業務影響、可行性和與整體產品願景的一致性等因素確定優先順序。
• 透過與工程和 QA 團隊協調來確定發佈內容以及發佈時間。
• 與利害關係人合作執行 UAT，以符合最初的願景並滿足用戶需求。
• 與團隊合作，確保準備好適當的文檔，例如使用者手冊、幫助文章（常見問題）或內部培訓資源。
• 追蹤關鍵績效指標 (KPI) 並使用此指標從業務和用戶角度衡量 POS 系統上的功能在實現其目標方面是否成功。這可以採用參與度、業務成果和使用者滿意度指標的形式。
• 準備本部門內優化營運、提高效率並確保符合組織目標和標準所需的任何流程和程序。

要求和資格

• 計算機科學或任何相關領域的學士學位。
• 該職位需要至少 5 年類似職位的工作經驗。
• 優秀的分析和概念思考能力。
• 先進的技術技能。
• 出色的文檔編寫能力。
• 擁有建立詳細報告和進行簡報的經驗。
• 兌現承諾的成就記錄。
• 優秀的計劃、組織和時間管理能力。
• 熟悉並熟練使用JIRA、Trello、ClickUp等敏捷管理工具。
• 來自 Scrum 研究等機構的認證 Scrum Master。
• 具備技術敏銳度，對軟體開發流程、技術架構和系統整合有深入的了解。
• 能夠在設定產品方向和長期路線圖時可視化更大的圖景。
• 在優先事項不斷變化的動態環境中感到舒適。
• 能夠識別挑戰並制定有效的解決方案。
• 能夠透過談判平衡客戶的需求、工程團隊的能力和組織的目標。
• 擅長使用設計工具，尤其是 Figma 和 Adobe XD（可用性和客戶體驗）。
• 制定產品策略並協助產品負責人定義“客戶體驗”>“使用者體驗”>“使用者介面”，以滿足將使用該產品的廣大使用者（可用性和客戶體驗）。

• 附近的公共交通
• 休閒著裝要求
• 自由流通的食品儲藏室
• 定期體育和團隊活動
• 醫療保險
• 職涯發展機會
• 平衡工作與生活的彈性福利

Responsibilities

• Define and set the vision for the module, ensuring alignment to the overall product vision and between internal stakeholders (Business Development, Marketing, Customer Support) and external stakeholders (Clients, Vendor, Solution provider) with the overall solution and organization objectives.
• Prepare related document, process and procedure that is required to optimize operations, enhance efficiency, and ensure alignment within the section /department.
• Liaise with cross-functional teams from Engineering, Design, QA, Support, Business Development, and Finance to understand their perspectives and ensure module success.
• Collaborate with end-users, internal stakeholders, external stakeholders, and markets (peeking into market trends, competitor product and emerging technologies) to understand the needs and pain points (if any).
• Transform needs, identified defects, and technical debts into high-level product requirements and/or user stories with prioritization based on factors such as user value, business impact, feasibility, and alignment to overall product vision.
• Determine what gets released and when it will be released by coordinating with Engineering and QA teams.
• Collaborate with stakeholders in performing UATs to align with initial vision and meet user needs.
• Work with teams to ensure appropriate documentation is ready such as User Manual, Help articles (FAQs) or internal training resources.
• Track key performance indicators (KPIs) and use this metric to measure success of a feature on the POS system in meeting its objectives from business and user perspectives. This can be in the form of Engagement, Business Outcome, and User satisfaction metrics.
• Prepare any process and procedure within the section that is required to optimize operations, enhance efficiency, and ensure alignment with organizational goals and standards.

Requirements & Qualification

• Bachelor’s degree in Computer Science or any related field.
• Minimum 5 years working experience in a similar role is required for this position.
• Exceptional analytical and conceptual thinking skills.
• Advanced technical skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations.
• A record of accomplishment following through on commitments.
• Excellent planning, organizational, and time management skills.
• Familiar and adept with agile management tools such as JIRA, Trello, and ClickUp.
• Certified Scrum Master from institutions such as Scrum study.
• Possess technical acumen with sound understanding of software development processes, technical architecture, and system integration.
• Ability to visualize the bigger picture in setting product directions and long-term roadmaps.
• Comfortable in dynamic environments with shifting priorities.
• Ability to identify challenges and devise effective solutions.
• Ability to negotiate in balancing the needs of customers, the capabilities of the engineering team and the goals of the organization.
• Adept in using design tools especially Figma and Adobe XD (Usability and Customer Experience).
• Devise product strategy and assist Product Lead in defining Customer Experience > User Experience > User Interface to cater broad user that will be using the product (Usability and Customer Experience).

• Nearby public transport
• Casual dress code
• Free-flow pantry
• Regular sports & team activities
• Medical insurance
• Career development opportunities
• Flexi benefit for work-life balance