Job Duties
- Maintain smooth workflows and efficient operations by supervising, supporting, and delegating
tasks during shifts;
- Build positive employee experiences on every shift;
- Provide coaching and feedback.
- Cultivate a positive work culture that fosters teamwork and collaboration;
- Deliver exceptional customer service and lead by example to create a welcoming store
environment;
- Adhere to company procedures for store opening/closing, coordinate shift schedules, monitor
attendance and promptly address performance issues;
- Enforce company policies and standards Provide operational support and perform store tasks;
- Oversee store cleanliness and stock organization Maintain rigorous quality control in food and
beverage preparation;
- Conduct regular store inspections to ensure compliance with regulations;
- Monitor sales performance and assist the store manager in achieving targets;
- Clearly communicate store updates to facilitate smooth shift handovers;
- Report any issues, incidents, or employee performance concerns to the store manager Role
Requirements
Qualifications
- At least 3 years’ experience in the service industry with at least 1 year experience in a similar
supervisory role
- Passion for F&B industry with proven experience in delivering excellent customer experiences
- Proven experience in leading teams Strong interpersonal and communication skills
- Able to multitask -and manage change in a fast-paced environment
- Willingness to engage in shift work, which includes work on weekends and PH
Benefits and Welfares
- 5-day work week
- Friednly working environment
- Health and medical coverage
- Employee discount
- Store performance incentives
- Career development and progression pathways