IT Executive - Internship - Internship
1 month ago
Job Responsibilities:
Provide level 1 onsite IT support services to internal users
Provide level 1 office computers and desktop applications support for office and remote employees
Execute employee on-b...
Job Responsibilities:
- Provide level 1 onsite IT support services to internal users
- Provide level 1 office computers and desktop applications support for office and remote employees
- Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning.
- Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines
- Maintain and monitor computer room equipment's and facilities
Job Requirements:
- English ability Familiar with Microsoft365 solutions and MS Teams collaboration tools Proficient in Windows/Mac OS system operation and hardware maintenance
- Basic knowledge about network troubleshooting such as ping, telnet etc.
- Basic knowledge about Window AD, Windows Server, Azure AD and UEM solutions, such as MS EUCM/SCCM, VMware Workspace One, etc.
- Excellent service awareness, able to do a good job in user satisfaction management, and improve user IT service experience and user satisfaction
- ITIL certification preferred, with experience in IT technical support for multinational companies.
Perks & Benefits
- Nearby public transport
- Central location
- Flexible working hours
- Casual dress code
- Free snacks / Happy hours
- Regular team activities
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.