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Job Highlights:
Main Purpose of Job:
Job Description:
Job Requirement
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Commerce/BusinessTravel Percentage :
0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What you will be doing
Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.
• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.
What you bring
• Experience doing Product/Application support in any banking or financial systems
• Background or basic knowledge in data querying
• Exposure in Java codes is a plus
• Experience in face to face client interaction is a plus
• Documents client information and recurring technical issues to support product quality programs and product development
• Strong analytical skills
• Organizational and time management skills required
• Self-starter with proven ability to work independently
• Extremely comfortable working with computers and a variety of applications
• Excellent oral and written communications skills
• Strong problem solving skills
What we offer you
At FIS, we hire the best. In return, you receive exceptional benefits including:
• Opportunities to innovate in fintech
• Tools for personal and professional growth
• Inclusive and diverse work environment
• Resources to invest in your community
• Competitive salary and benefits
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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
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Position Summary
The incumbent is an experienced Service Delivery Manager in the banking & payment solution domain, maintaining strong customer relationships and improving NETS services to maintain customer satisfaction.
The ideal candidate will be an excellent leader and will have experience managing staff of different disciplines to produce results in a timely and effective manner
Key Responsibilities
Requirements
Official account of Jobstore.
We are seeking a highly skilled and experienced Service Management Team Lead to join our dynamic team. The Service Management Team Lead will be responsible for overseeing the day-to-day operations of the service management analyst team based out of our Bangalore office, ensuring the delivery of high-quality services to our customers and users. This role requires a strong leader with excellent communication, organisational, and technical awareness, as well as the ability to collaborate effectively with various stakeholders.
What you’ll be doing:
Official account of Jobstore.
1. Job Description for System Management Officer
- Backup Management. the Supplier shall constantly track the backup status for SAP and non-SAP servers, and update the SOP if there is any change in the backup configurations. For any backup failure, the Supplier shall provide timely update to * PM and Ops Manager. The Supplier shall liaise with the relevant parties to resolve the issues and verify that all rectifications are satisfactorily performed prior to updating * PM and Ops Manager on the closure.
- Log Review Management. In addition to Chapter 6.4.6, the Supplier shall prepare the log review report for update to OM in required meeting.
- Technical Change / Service Request (CR/SR) Management. The Supplier shall keep track of the technical CR/SR that are being implemented and ensure proper closure, which includes maintaining the required documents in Authority’s repository or case management system.
- Business Change Request (CR) Management. The Supplier shall monitor the status of Implementation, Change Requests and issues (if any) from requirement initiation to implementation/stabilisation and work with various parties to address issues impending the progress of implementation.
1) The Supplier shall oversee and participate in requirement gathering, evaluate requirements, review CR effort, assess impact and design solutions proposed by the system vendors. They shall facilitate users in testing and ensure testing is complete and comprehensive. They shall facilitate systems training for users, where applicable.
2) ii. The Supplier shall seek Ops Manager’s approval for funding of system changes/CRs, completion of milestone, etc. The Supplier shall consolidate and prepare submission of Performance Management Report (PMR)/Post Implementation Review (PIR) and update * PM and Ops Manager.
3) iii. The Supplier shall ensure that the contract related to the respective CR is raised correctly and timely to the system vendors. The Supplier shall participate in CR prioritisation activity to ensure that the CRs are implemented within policy or Authority stipulated timeline where applicable.
4) iv. The Supplier shall prepare Variation Agreements (VA) documents for implementation and Change Request (CR) and seek approval from Authority.
- Business Service Request (SR) Management. Responsibilities include monitoring of the SR raised and assess impact with the system Maintenance Vendor.
- System Investigation Request (SIR) /Problem Report (PR) Management. Track SIRs and system defects reported by users, including aging SIRs and defect trend analysis and work with the system Maintenance Vendor to improve the SIR/PR management. Ensure prompt resolution is provided by the Maintenance Vendor to the defects reported, and prompt clarifications are provided for SIRs.
- The Supplier shall propose, document and work with Authority to implement improvements to the current work processes to achieve increased efficiency and effectiveness in delivering the maintenance support services.
- The Supplier shall monitor the progress of outstanding tasks to be completed by the system vendor or users; ensure timely and complete resolution of such tasks, deliverables to conform to the standards and control defined for the programme; identify and manage risk and mitigation strategies; identify, analyse and ensure resolution of issues; manage change control; tracking and escalating of risks and issues to * PM and Ops Manager; Project planning with the system team, other systems’ teams, etc.
- The Supplier shall analyse KPI trending for improvement, governance and compliance management (including audit support). Provide analysis and consultation services to address operational issues, data issues and audit related activities.
- The Supplier shall ensure that the COE (Common Operating Environment) Certification is conducted properly by the system vendors and liaise with * team to obtain the necessary COE image to be installed at COE PC(s) situated at client premise.
- The Supplier shall monitor software maintenance contracts, liaise with * procurement to prepare, renew and establish contracts where applicable and where there is no conflict of interest. The Supplier shall ensure that SSL Certificates in SAP and non-SAP servers are renewed timely.
- The Supplier shall consolidate and prepare submission of checklists related to audit, compliance and governance, and update * PM and Ops Manager.
- The Supplier shall provide monthly Project Progress Report for the duration of the Contract. The reporting period and submission date for the monthly report shall be specified by the Authority. Prepare progress reporting to Ops Manager, management and to various forums, prepare for presentations for
meetings when required.
- The Supplier shall coordinate and perform secretariat role for meetings with different stakeholders and internal meetings.
- The Supplier shall work closely with other interfacing systems to ensure operational efficiency and interoperability with the interfacing systems. The Supplier shall assess the design and ensure implementations in the system achieves data quality, usability and compatibility with other interfacing systems. The Supplier shall also
identify areas in other interfacing systems and the system to improve integration and operation efficiency.
- The Supplier shall liaise with Authority-appointed teams to monitor the activities and seek relevant approval to ensure CRs are implemented within agreed implementation timeline
- The Supplier shall review and propose changes to the documentation where necessary.
Requirements for System Management Officer
Education Qualification
· At least a Degree/Diploma in Computer Science, Information System, Science, Engineering or Equivalent.
Required Competencies
a. Good knowledge of information technology.
b. Good planning and coordination skills.
c. Strong writing, verbal communication and presentation skills.
d. Good team player, responsible and conscientious.
e. Resourceful, independent, responsive and pro-active.
f. Proficiency in Office productivities suites such as Microsoft Office and
g. Microsoft Project.
h. Proficiency in ARIS tool is advantageous.
Required Working Experience
a. At least 4 years of working experience in information technology; preferably in SAP HCM
b. At least 2-3 years of experience in project management.
c. Has good supervisory and communication skills.
d. Knowledge of SAP HCM ERP is preferred.
e. Knowledge of Weblogic and Java is preferred.
f. Experienced in SG Government projects is preferred.
Official account of Jobstore.
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Service Management Specialist who has strong communication skills, enjoys coordinating and taking on new challenges. You will be working closely with IT Delivery Teams, PMO and DevOps, to ensure the “Run” Services meet their SLOs and Business needs. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you’ll do
As a Service Management Specialist, your key area of responsibility will be to execute services that are being delivered by the IT organization. These can include Major Incident Management, Problem, Change or Transition Management and/or Service reporting duties. This role will help execute, define and continuously improve these Service Management processes that are pivotal elements within the IT Enterprise & Delivery model. To be successful in this role, you will be a self-starter with strong written and verbal communication skills, and be a strong team-player with the ability to engage with all levels of the organization.
How you'll make an impact
What you'll bring to this role
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
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As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.
What you will be working on
As a part of the Service Quality Management team, you will be responsible for the implementation and managing of the Board’s Customer Relationship Management System (CRMS) that is used by frontline and backend departments to handle correspondences with our customers. You will ensure successful deployment and integrations of the systems to improve the service quality and customer experience.
Your broad responsibilities include
What we are looking for
What you can expect
About Central Provident Fund Board
At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.
Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.
Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.
People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.
Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.
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Summary
Responsible to work with the Real Estate Manager or higher staff in managing all aspects of a single property or portfolio of commercial, industrial or retail properties including marketing, operations and financial activities in accordance with the real estate management agreements and CBRE policies.
Responsibilities
Requirements
1. Complete all required and assigned HSE training at a satisfactory level.
2. Follow all activity policies and procedures, including all HSE-related requirements at all times.
3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.
Official account of Jobstore.
Official account of Jobstore.
Summary
Responsible to work with the Real Estate Manager or higher staff in managing all aspects of a single property or portfolio of commercial, industrial or retail properties including marketing, operations and financial activities in accordance with the real estate management agreements and CBRE policies.
Responsibilities
Requirements
1. Complete all required and assigned HSE training at a satisfactory level.
2. Follow all activity policies and procedures, including all HSE-related requirements at all times.
3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.
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THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.
JOB DESCRIPTION
Responsible for ensuring the smooth and efficient operation of our centre’s facilities, infrastructure, gallery/exhibitions, attractions, and venue spaces.
Plan and manage all maintenance and operational support matters to ensure availability of exhibits and essential services for daily operations of the Centre/Museum.
Collaborate with internal stakeholders and external service providers to maintain a high standard of functionality, safety, security, landscaping, and cleanliness of the Centre/Museum.
RESPONSIBILITIES
REQUIREMENTS
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Job Responsibilities:
Job Requirements:
Additional Info:
To apply, please visit www.gmprecruit.com and search for Job Reference: 23979
To learn more about this opportunity, please contact Yi Fang at yifang.law@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115
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