Total 1,080 Lead Buyer job vacancies in Customer Service category in The United States of America

• Attractive Remuneration
• MNC
• Working Location: East

RESPONSIBILITIES:

• Supervise cash processing equipment staging and production processes.
• Monitor and manage stock levels, ensuring prompt resolution of shortages.
• Supervise Field Technicians' schedules, tools, and skills for efficient operations.
• Communicate issues affecting product and service delivery promptly.
• Manage personal stocks and facilitate timely stock transfers.
• Oversee central warehouse operations, ensuring compliance with guidelines and metrics.

REQUIREMENTS:

• 3 to 5 years of supervisory experience in the copier industry
• Experience of Oracle Netsuite ERP systems
• Diploma / Degree in Electronics Engineering

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

What success looks like in this role:


Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider.
Supervising employees who deliver remote hardware and software support to resolve basic feature/function questions regarding Off the Shelf (i.e., Microsoft Office applications), client-customized enterprise business applications (i.e., Workday), or similar areas.
Guide and support the Service Desk team dealing with incidents, service requests, and advice, ensuring correct prioritization of incidents and service requests based on impact to users to ensure agreed targets and service levels are met and appropriate quality standards achieved.
Oversee servicing of a range of equipment from workstations to servers to networks.
Oversee critical production events, targeting and managing trend analysis and metrics reporting.
Perform administrative management of technical support and queue management.
Recommend changes or improvements with the department and work with other management
... Click here to view more detail / apply for Service Desk Team Lead

Lead Support Worker

Full time positions available

Pay: £12.56ph

FULL UK DRIVING LICENSE REQUIRED

Are you experienced in supporting adults with learning disabilities? Join our innovative team based in Aldershot where you can lead by example, enjoying an excellent training programme, strong career progression and deliver outstanding support through the unique 'Activate' model, proven to make a measurable difference to people's lives and your professional satisfaction.

As a Lead Support Worker, you will assist the Locality Manager and Assistant Locality Manager in maintaining a high quality of support, acting as a role practitioner, coaching and mentoring Support Workers and Relief Support Workers to ensure the people supported achieve the outcomes identified within their support plans.

Our service in Aldershot supports three gentlemen and three ladies with learning disabilities, autism and complex needs. You will get involved with activities such as swimming, sensory, intensive interaction and accessing the community, visiting local places of interest. You will also be supporting them with daily living tasks, medication, personal care and moving and handling

Please see the full job description attached for more information about the role.

Your rewards

For a full list of rewards, visit our careers page at www.dimensions-uk.org/careers

Apply now

If you have any questions and would like to discuss the role in more detail please call Alison on 07770968678

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone and value diversity in our workforce

- As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application in one of our offices using assistive technology.

- We welcome applications from everyone and value diversity in our workforce

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme 2022.

Proud member of the Disability Confident employer scheme

About Us:
At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.
People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours ( Bold, Respectful, Authentic, Value Teamwork, Excellent ).
About the role:
At Aruma, we believe in the potential of every individual. Our mission is to provide meaningful employment opportunities for disabled workers while delivering high-quality products to our clients. As a Service Lead, you'll play a vital ... Click here to view more detail / apply for Service Lead, Community

Student Support Lead Permanent, 37 hours per week, 39 weeks per annum (Pro rata salary for this role will be £22,625.73 per annum) We are seeking a dynamic and highly capable individual to work with students to make a difference to young people’s lives, who is passionate abut their education and able to inspire students to give and achieve their best. For the right person, this is a very exciting opportunity to be part of a forward-thinking school, and an increasingly thriving part of the school. The school is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people, and therefore expects all staff and volunteers, to share this same commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. The successful candidate will be subject to an enhanced Disclosure and Barring Service check. Please apply using our application form available from our websiteClosing date: 9am, Monday 6th May 2024

Job title: Student Centre Lead Salary: CSET 6, £37,336 FTE, £32,114 prorated Contract type: Permanent Location: Mangotsfield School, BS16 9LH Reports to: Deputy Headteacher Hours: 37 hours, 39 weeks of the year (TTO + INSET)
The Castle School Education Trust are recruiting for a Senior Behaviour Lead to join Mangotsfield School. Following its first Ofsted grading of “Good” two years ago, this is an exciting time for the school as the results continue to improve year on year and the school consolidates its reputation for support, gaining increasing popularity in the local area.
About the role We are looking for an exemplary leader to lead behaviour across the school. This role will be part of a strategic approach of early identification, preventative work, responsive sanctions and interventions. You will lead a large team of student support workers who have different responsibilities but all of whom support the smooth running of the school and its students. The role demands excellent personal and interpersonal skills, a thorough understanding of teenagers, strong organisational and prioritisation skills and the ability to evaluate and act accordingly. A sense of humour is a must! You will be fully supported by the senior leadership team and the heads of house. There will be opportunities to share knowledge with other behaviour leads across the trust. You will also liaise regularly with behaviour leads beyond the trust. About Us Mangotsfield School has been recognised by Ofsted as a “rapidly improving, community focused, ambitious school.” In March 2022 we were awarded Good in all categories, a testament to the vision and dedication of the leadership and teaching body. Mangotsfield School has a strong ethos built on our four values. In all aspects of school life we encourage students to love learning, embrace challenge, give and earn respect and grow our community. Our classrooms, our corridors and our systems are built on these values. This supports our culture where we can meet individual needs and close the gaps for our students. Mangotsfield School is a local secondary school firmly rooted in, and proudly working within the community which it serves. The school is situated in pleasant semi-rural surroundings on the north-eastern outskirts of Bristol. Mangotsfield School became an academy as part of the Castle School Education Trust in September 2015 and works in partnership with Downend School to deliver 16-19 opportunities for all students. We are committed to the professional development of all staff. We can offer you: Commitment to CPD and development of all staff Commitment to inclusivity and fostering of diversity Values and vision that are lived not laminated Open and honest culture Local Government pension with up to 19% Employer contributions Up to 30% discount with Microsoft & Dell Discounted gym membership Life Assurance - 3 x Death in Service Cycle to work scheme Dedicated counselling service
In order to apply for this role please complete an application form by 9am, 2nd May. Please let us know if you require any adjustments as part of the process.
Further details and additional information about our school may be viewed on our website. If you would like to have an informal chat about this role, please contact us to arrange that. Please know that depending on the number of applications received we may decide to close the advert early. If you do not hear from us by a week after the closing date then please assume that you have not been shortlisted for an interview. If you have previously applied for this role there is no requirement to apply again, all applications will be reviewed. We wish you all the best in your future and ask that you join our E-Teach Talent Pool so as to keep up to date with all of our latest current opportunities.
Join us in Providing a Great Education for Every Child As a Disability Confident Employer, CSET is committed to equal opportunities and encourages applicants from all backgrounds and communities, as we recognise the importance and benefit this has for our pupils.

Main Duties Manage & co-ordinate incidents, requests, and problems Manage process for communicating outage Provide advice and guidance to the Service Desk. Ensure the Service Desk provides quality call handling and incident and service request progression supporting the provision of all ICT services. Assist the Service Desk Manager to develop the Service Desk team professionally through being a role model: guidance, coaching and associated performance management to maximise performance and engagement. Providing & receiving complex information that may need to be disseminated to large groups. Analyse, investigate issues/problems where there are a range of solutions. Analyse and plan statistical system (Information Technology Service Management (ITSM) toolset) and adjust meet end user needs To publish high level reports and technical documentation for all members of the ICT department. For example, SLA performance reports. Participation in the Out of Hours ICT support staff On-Call Rota as required and with prior agreement. Maintain appropriate system documentation, support procedures and proactive rota/cover arrangements. Provide users with realistic expectations in line with Group Service Level Agreements and ensure that end users are aware of progress of faults to both personally used and Group wide systems Providing a great level of service by meeting or exceeding contractual SLAs, KPIs and Customer Satisfaction surveys Supporting all methods of customer contact are monitored and responded to - Telephone calls, Emails, Self-service tickets Recording and maintaining the knowledge and known error database Deliver training for ITSM toolset Training and development of Team members Implement departmental policies within own work area, propose changes to working practices based on statistical information. Responsible for introducing, adapting and improving systems to input, store & disseminate information used in statistical analysis. Collate and share performance stats using the ITSM toolset. Management and Leadership Work closely with the Head of Clinical Systems and Head of Digital Transformation and Innovation on upgrades and policies/procedures. Contribute to the development and implementation of the Group Digital Strategy, in line with Group, National priorities and initiatives, and leading digital techniques. Support individuals and teams that are highly skilled, effective, engaged and highly motivated. Have awareness of the financial performance of the Service Delivery function, including achievement of financial targets, balancing potentially conflicting demands of budgetary requirements and service requirements. Deputise for the Service Manager as necessary and where appropriate. Technical Service Delivery The post holder will have knowledge of support structures related to both the delivery of staff facing digital services and hardware and software as part of the end user service catalogue, while having knowledge of service management processes and ITIL framework. Work with the Service Manager to develop underpinning SLAs which are documented and signed with the stakeholders across the Group. Ensure that progressive solutions, which consider models of best practice, are incorporated into service plans. Contribution to the delivery of Service Delivery technical and infrastructure services to the Group. Ensure that routine maintenance and remedial work is appropriately scheduled and undertaken so that it does not adversely impact the availability of business-critical systems. Performance Contribute to the delivery of performance standards for the Service Delivery function, including KPIs, having awareness of achievement against these, devising improved ways of working where necessary to enhance the efficiency and effectiveness of services delivered. Ensure systems are in place to routinely analyse and manage ICT resource utilisation in the Service Delivery function in order to provide efficient and optimised digital services. Advice, guidance, and partnerships Provide technical and professional assistance regarding Service Delivery. Represent the Digital portfolio at local levels, developing partnerships, sharing best practice, and integrating knowledge across the Group. Represent the Group, where appropriate, in dealings with partner organisations and outside bodies on Service Delivery and technical issues. Build good relationships and ensure effective ICT partnerships with other organisations across the ICS, locally, regionally, and nationally. Forming constructive relationships with suppliers to optimise the delivery of solutions and maximise the Groups influence on the future direction of the suppliers products. Policies and procedures Contribute to ensure that the Service Delivery function has in place appropriate and up to date policies, guidelines, standard operating procedures, and standards covering the use and management of all ICT services, resources, and assets (physical and data). Contribute to ensure that policies are kept up to date, are in line with National policy, standards, and guidance, and comply with all relevant legislative requirements. Ensure that a full and current inventory of all ICT assets is maintained and utilised appropriately. Ensure that appropriate disaster recovery and business continuity procedures are in place for critical systems within the responsibility of the Service Delivery function and that disaster recovery testing is performed in line with scheduled plans. Professional and Personal Development The post holder will need to develop and maintain an awareness of developments and legislation relevant to the Service Delivery function and contribute to efforts to ensure that each function reflects current professional guidance and standards. The post holder will take responsibility for his or her own professional development, identifying training and educational needs and agreeing ways of addressing these with the Service Manager. Role Requirements We support distributed and flexible working arrangements, however, subject to business needs, there may be a requirement to travel between the Kettering and Northampton Hospital sites and other sites across the Group Frequent VDU use is required for this post for periods of up to 3 to 4 hours at a time to produce complex reports and analysis to support decision-making. High levels of concentration will be required on a wide variety of complex issues throughout the day. The post holder will frequently have to adapt to changing priorities and re-focus the work of self and others on new priority areas that may require urgent action. The post holder will participate in and facilitate meetings, which require a high level of concentration on a wide range of topics, with a variety of audiences and mixtures of attendees. There will be a requirement to present complex information at meetings which will require the individual to have a high level of concentration frequently for a sustained period to ensure that there is active engagement in the subject matter at hand. The role will require regular negotiation with NHS professionals, managers and occasionally Directors. Exposure to unpleasant working conditions or hazards is rare. The post holder will also be expected to deal positively and promptly with staff concerns and personal problems, challenge staff on any inappropriate behaviours or poor performance and investigate and deal with complaints as required. Office conditions, with an occasional requirement to travel between sites in this role (for example, to support go lives of projects; an unforeseen level of absence at one site; support training or onboarding of new starters; team workshops etc.

We are seeking a highly skilled and experienced Service Management Team Lead to join our dynamic team. The Service Management Team Lead will be responsible for overseeing the day-to-day operations of the service management analyst team based out of our Bangalore office, ensuring the delivery of high-quality services to our customers and users. This role requires a strong leader with excellent communication, organisational, and technical awareness, as well as the ability to collaborate effectively with various stakeholders.

What you’ll be doing:

• Acting as a key point of contact for the services you represent
• Supporting the Service Owner, the Team Lead is responsible for the day to day handling of incoming tickets (Incidents, Service Requests etc) for T&F applications/products, and is responsible for the smooth operation and quality of Service Management related processes and practices.
• Act as a primary point of communication between business users and technical support teams and 3rd party vendors for general queries, incidents, problems and requests relating to the applications in scope.
• The Team Lead will provide guidance to the Service Analysts in line with the P&T Service Management Team Goals and KPIs with focus on quality and customer satisfaction, whilst providing regular and structured feedback and ensuring a harmonious and positive work environment.
• Foster a culture of continuous improvement and innovation within the team.
• Identify areas for process improvement and implement best practices to optimise service management within the team.
• Participate in daily SCRUM/Stand-up sessions with application support teams.
• Regular and open communication with business stakeholders using appropriate modes of communication
• Work alongside and share knowledge with other members of the Service Management team
• Ensure that ServiceNow is the start point and management toolset for all incidents and service requests relating to the relevant applications
• Ensure incidents and service requests are dealt with effectively and efficiently and in line with agreements
• Ensure bugs are reported to third parties as necessary and are followed up in line with agreements
• Track service delivery against KPIs and instigate corrective action where service levels are not being met
• Meet or exceed service level targets agreed with the Service Owner
• Escalate incidents or requests as appropriate and ensure all tasks are completed once reassigned
• Support the Change Management process that is followed for all system changes
• Assist with the establishment and maintenance of accessible technical and administrative documentation for applications/products
• Monitor progress of requests for support and ensures users and other interested parties are kept informed. Takes corrective action to avoid or minimize delays.
• Other related tasks and activities as assigned to them by the Service Owner and/or Head of Service Management.

Lead Support Worker

Full time positions available

Pay: £12.56ph

FULL UK DRIVING LICENSE REQUIRED

Are you experienced in supporting adults with learning disabilities? Join our innovative team based in Farnborough where you can lead by example, enjoying an excellent training programme, strong career progression and deliver outstanding support through the unique 'Activate' model, proven to make a measurable difference to people's lives and your professional satisfaction.

As a Lead Support Worker, you will assist the Locality Manager and Assistant Locality Manager in maintaining a high quality of support, acting as a role practitioner, coaching and mentoring Support Workers and Relief Support Workers to ensure the people supported achieve the outcomes identified within their support plans.

Our service in Farnborough supports four gentlemen and one lady with both learning and physical disabilities, they need 24/7 support so sleep in shifts are part of the job role. Four people use wheelchairs and hoists, needing total support in all areas of daily living. They enjoy accessing local amenities and events, also they enjoy different activities in house such as music, sensory, being read to, cooking and art work.

Please see the full job description attached for more information about the role.

Your rewards

For a full list of rewards, visit our careers page at www.dimensions-uk.org/careers

Apply now

If you have any questions and would like to discuss the role in more detail please call Alison on 07770968678

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone and value diversity in our workforce

- As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application in one of our offices using assistive technology.

- We welcome applications from everyone and value diversity in our workforce

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme 2023.

Proud member of the Disability Confident employer scheme

This position offers a competitive salary, a great bonus and comprehensive benefits. If you have proven experience in social care, with a supervisory / management background and a real passion for building positive relationships with service users and their families, we encourage you to apply today!

Job Title: Community Care Lead

Reporting to: Community Care Registered Manager

Location: Remote based within West of England covering Bristol and Wiltshire

Salary: £25,000 + up to £5,000 annual bonus + car allowance (£320pm)

Hours: Core hours are Monday – Friday 09:00 – 17:30 (37.5 hours per week)

Some flexibility will be required to include working some evenings and 1 in 4 weekends

Benefits:

Pension Scheme
Car Allowance
Annual Bonus
Training and Personal Development Support
myHealthPlan: Access to a virtual GP and mental health support through a ‘best in class’ Colleague Assistance Programme (EAP)
Perks at Work: Over 30,000 deals and discounts for your favourite brands across 20 categories including, groceries, fashion, electronics and more
28 days annual leave including bank holidays (rising to 33 after the first year and increasing with length of service)

Who are we?

Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.

At Newcross, we are passionate about helping our colleagues realise their career potential. Our DNA is rooted in a relentless pursuit of excellence, where we will encourage you to constantly challenge yourself and break new ground. Join our supportive and collaborative team, where you will have the opportunity to grow and develop your career. Be part of a company that believes nothing is too hard and seeks out exceptional individuals who are driven to facilitate high-quality care. Unlock your potential and embark on a rewarding career journey with Newcross Healthcare.

Who are you?
Your primary mission as a Community Care Lead at Newcross Healthcare is to deliver high-quality and person-centred care to individuals within their own homes or in the community. Community Care Associates play a pivotal role in ensuring that clients receive the care and support they need to maintain their independence and well-being. They work closely with clients and their families to develop and implement care plans tailored to individual needs, which may include assistance with activities of daily living, medication administration, mobility support, and emotional companionship. By offering compassionate and professional care, Community Care Associates contribute to enhancing the quality of life for clients while upholding the values and standards of Newcross Healthcare.

What will you do?

Whilst a full job description can be supplied here are a few of the key responsibilities for the role:

• Take full day to day responsibility for the service delivery of the care package. Conduct periodic assessments and evaluations of the service users to ensure their care plans are up-to-date and tailored to their evolving needs.
• Build positive relationships with service users and their families, working closely within each allocated client/case load package. Advocate for the best interests of service users, ensuring they receive appropriate care and support.
• Accurately record data into systems (e.g. bookings, complaint/incident management). Maintain accurate and up-to-date records of all care-related activities, incidents, and observations, and provide regular reports to the appropriate authorities or management.
• Provide information, education, and support to the families and caregivers of service users, helping them understand and participate in the care process.
• Be involved in writing care plans for non-clinical elements and/or non-complex clients e.g, personal care plan and enabling packages and collaborate with the Lead Nurse in regards to its implementation.
• Undertake full assessments of potential new clients for non-complex packages e.g, enabling packages – with support and sign off by the Lead Nurse.
• Be part of the regions on call service on a rolling rota basis, providing support and assistance as needed out of office hours.
• Identify and report environmental and personal changes in the home environment which may be seen as a risk to both staff and the service user.
• To take an active role in the recruitment, induction and allocation of new staff, ensuring recruitment and induction processes, including introduction to clients, are robustly followed.

This position opens the door to a fulfilling career. We provide a competitive salary, enticing bonuses, and comprehensive benefits to recognise your dedication. If you're an experienced professional in social care, with a background in supervision or management, and you have a true passion for nurturing positive relationships with service users and their families, then we encourage you to seize this opportunity and apply today.

Equality, diversity and inclusion:

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.

Job Title: Temporary Lead Worker - Support Services

Assignment Duration: 8-12 weeks

Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 17:00

Pay: £16.40 - £20.00 per hour

Location: Pan London - Office based in Southwark

To Apply for this role, you must have an enhanced DBS issued within the last 12 months or one that is on the update service.

Overview:

We are seeking a dedicated Floating Support Team Manager to oversee a vital service aimed at providing essential warp-around support to vulnerable residents who have experienced homelessness across Pan London. Our mission is to provide comprehensive support to help clients access good quality private rented accommodation and plan for their long-term future.

Duties:

As a Temporary Lead Worker, you will play a crucial role in the support team by:

• Overseeing a case load of 30 clients with varying support needs.
• Organising weekly appointments with each client and providing personalised support.
• Writing clear and concise monthly and weekly reports to document client progress.
• Assisting clients with budgeting, financial management, and maintaining their tenancy.
• Providing emotional support and encouragement to clients.
• Empowering clients to pursue hobbies, attend appointments, and seek opportunities for work, education, or training.
• Promoting independence and teaching life skills to enable clients to transition to an independent lifestyle.

Qualifications and Experience:

• Strong record and understanding of delivering effective support services to vulnerable populations.
• Knowledge of key working and case working approaches, including penalisation agendas.
• Understanding of the complex issues contributing to homelessness and their impact on individual's lives.
• Experience in supporting and supervising casework practice.
• Ability to work independently while remaining accountable to management.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to establish rapport with clients, colleagues, and external stakeholders.

If you feel the above opportunity is missing your application, then apply now!

Or refer someone! Each successful referral will earn yourself a £70 Love to Shop voucher!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Weve only just begun, but what a beginning. In a once in a generation moment, weve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.
This opportunity
The Customer Experience, Continuous Improvement and Quality function is accountable for articulating and delivering the Operational Roadmap through Continuous Improvement & Strategic Projects, governing Process and Operational Excellence and Knowledge Management, and delivering key strategic projects. It spans multiple customer segments including Business, Enterprise, Government and Wholesale across all fixed & mobile products.
The Customer Experience ... Click here to view more detail / apply for Customer Experience Lead

Join the industry leader to design the next generation of breakthroughs
THE FUTURE IS WHAT WE MAKE IT.
Lead Field Service Technician Security Systems
North Ryde, Sydney NSW
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
Make the Best You.
Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.
Join Us and Make an Impact.
We are seeking an experienced  Lead Field Service Technician Security Systems  to join our Building Automation team, based out of North Ryde, NSW.
Reporting ... Click here to view more detail / apply for Lead Field Service Technician

About the role:
The Customer Marketing & CX Lead will focus on developing and championing a deep understanding of our customers and their drivers owning and optimising customer engagement, adoption and retention initiatives, and partnering with our product, implementation and customer success teams to drive a superior end-to-end customer experience for the Education & Work Pathways segment.
Reporting to the Head of Marketing, CX & Corporate Communications, this is an exciting role for an energetic, customer obsessed and results-driven marketer that will provide the right candidate an opportunity to be part of an amazing next stage of growth for ReadyTech.
You are a confident and proactive self-starter with a passion for learning, problem solving, and making data-driven decisions. Youre always accountable for your actions, you never give up, and you strive to find the best outcomes identifying solutions rather than dwelling on problems.
... Click here to view more detail / apply for Customer Marketing & CX Lead

Housing Service Lead
Kent
6 Months
40 Hours
A nationwide housing provider are recruiting for a Housing Service Lead to manage a team of Support Workers to deliver high quality, effective supported housing and housing management services across Kent.

The Service
This Housing Service Lead role is working across four supported housing services in Margate, Rochester, Canterbury and Ashford. These services work with their service users on any underlying support needs and facilitate their move on to independent living.

The Role
The focus of this Housing Service Lead role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
This will include the following tasks and responsibilities:

• Lead and deliver services in compliance with regulatory standards, ensuring adherence to operational and policy guidelines.
• Ensure service user support and safety plans are up-to-date and tailored to individual needs.
• Ensure team compliance with financial standards on voids, arrears, and re-lets.
• Act as a lead operational partner, liaising with external agencies and partners to establish service level agreements and maintain effective relationships.
• Collaborate with internal support services to optimize service delivery, promote service user involvement, manage rota and on-call arrangements, and ensure the best service provision.
• Lead team by example, upholding organizational values, and setting clear objectives to deliver priorities.
• Own and set direction for the team to achieve organizational and local goals.
• Communicate organizational messages effectively through regular team meetings.
• Set clear performance targets for direct reports, provide development and support, manage recruitment, attendance, conduct, and performance.
• Recognize and reward positive behaviors and encourage innovation among direct reports.
• Responsible for at least one support contract with budgets ranging from £200k to £1.5 million.
• Oversee units ranging from 25 to 150, depending on service user needs.
• Serve as the accountable safeguarding lead, ensuring effective risk management and response to safeguarding alerts.
• Manage budget effectively, liaise with finance colleagues, and implement financial recovery plans if necessary.
• Coordinate with the Asset Management Team for property management and with the Housing Management and Performance Team on tenure management and compliance with operational policies and procedures.

The Candidate
To be considered for this Housing Service Lead role, you will require previous experience managing a housing service and have excellent knowledge of housing support and management.
The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.

The Contract
This is a full time Housing Service Lead role, working 40 hours per week between 08:00 and 17:00, with some potential for home working. The role is on an initial 6 month contract, but has the potential to be extended or even made permanent.

How to Apply
To apply for this Housing Service Lead role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Housing Service Lead
Kent
6 Months
40 Hours
A nationwide housing provider are recruiting for a Housing Service Lead to manage a team of Support Workers to deliver high quality, effective supported housing and housing management services across Kent.

The Service
This Housing Service Lead role is working across four supported housing services in Margate, Rochester, Canterbury and Ashford. These services work with their service users on any underlying support needs and facilitate their move on to independent living.

The Role
The focus of this Housing Service Lead role is to lead and manage a team of Support Workers to deliver high quality, effective supported housing services and/or housing management services to a range of service user groups (including young people, homeless people and prison leavers) that meet their needs and meet contractual requirements and financial targets.
This will include the following tasks and responsibilities:

• Lead and deliver services in compliance with regulatory standards, ensuring adherence to operational and policy guidelines.
• Ensure service user support and safety plans are up-to-date and tailored to individual needs.
• Ensure team compliance with financial standards on voids, arrears, and re-lets.
• Act as a lead operational partner, liaising with external agencies and partners to establish service level agreements and maintain effective relationships.
• Collaborate with internal support services to optimize service delivery, promote service user involvement, manage rota and on-call arrangements, and ensure the best service provision.
• Lead team by example, upholding organizational values, and setting clear objectives to deliver priorities.
• Own and set direction for the team to achieve organizational and local goals.
• Communicate organizational messages effectively through regular team meetings.
• Set clear performance targets for direct reports, provide development and support, manage recruitment, attendance, conduct, and performance.
• Recognize and reward positive behaviors and encourage innovation among direct reports.
• Responsible for at least one support contract with budgets ranging from £200k to £1.5 million.
• Oversee units ranging from 25 to 150, depending on service user needs.
• Serve as the accountable safeguarding lead, ensuring effective risk management and response to safeguarding alerts.
• Manage budget effectively, liaise with finance colleagues, and implement financial recovery plans if necessary.
• Coordinate with the Asset Management Team for property management and with the Housing Management and Performance Team on tenure management and compliance with operational policies and procedures.

The Candidate
To be considered for this Housing Service Lead role, you will require previous experience managing a housing service and have excellent knowledge of housing support and management.
The role covers a large geographical area, so access to a vehicle for work purposes is a necessity, and as the role is working with vulnerable individuals, you will also require an Enhanced DBS check.

The Contract
This is a full time Housing Service Lead role, working 40 hours per week between 08:00 and 17:00, with some potential for home working. The role is on an initial 6 month contract, but has the potential to be extended or even made permanent.

How to Apply
To apply for this Housing Service Lead role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Proud member of the Disability Confident employer scheme