There are two kinds of TEM providers. One gives you a platform and a login. The other does the work.
Digital Direction is the second kind - and it makes all the difference. ⠀ Since 2001, we've helped enterprises recover hundreds of millions in telecom costs by acting as a true managed services partner. While competitors hand clients a SaaS tool and leave them to manage carriers, disputes, and invoices on their own, our team operates behind the scenes across the global carrier landscape - doing the heavy lifting so yours doesn't have to.
Our Managed TEM solution covers all five pillars of telecom expense management: ⠀ • Monthly Audits - Catching billing errors before they compound • Optimization - Continuously reducing spend across wireline and wireless • Inventory Management - Accurate, maintained, and always current • Invoice Workflow & Approvals - Automated workflows that reduce manual effort by up to 80%, with a proactive pending invoice tracker that eliminates costly late payment fees • Bill Pay - End-to-end payment management with full accountability
Beyond TEM, our three core pillars - Managed TEM, Telecom Audits, and Managed Mobility Services - cover the full scope of enterprise telecom management.
We're not glorified software vendors. We're carrier babysitters, project managers, escalation specialists, and savings hunters - all in one.
$1 billion in recovered savings. 95 Net Promoter Score. 98%+ client retention. 35% average cost savings. The largest telecom audit staff in the industry.
Ready to sit back and let us drive?
Let's talk. 📍 Chicago, IL | 866-563-6900 | digital-direction.com
Rating Reviews
Rating is calculated based on
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review and is evolving.
Pros: The company culture fosters strong teamwork, and I've learned a lot in my role as a Digital Marketing Specialist here. Management is generally supportive, and there are opportunities to take on new responsibilities. The remote work setup has been a major plus for work-life balance, allowing for better integration of personal and professional life.
Cons: At times, especially during peak project periods, the workload can become quite heavy, and communication about shifting priorities could be clearer. The approval processes for new initiatives can also feel a bit slow, which sometimes hinders agility in the fast-paced digital industry. More consistent career pathing guidance would be beneficial.
Advice to Management: Consider streamlining project approval workflows and ensuring clearer communication regarding workload distribution during busy seasons. Investing in defined career progression frameworks could further boost employee engagement and retention.
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What's the salary range for a Digital Marketing Specialist at a mid-sized tech company in Austin, TX?
Based on my research for Digital Direction, I saw entry-level Digital Marketing Specialist roles in Austin, TX, typically start around $55k, with experienced professionals in similar mid-sized tech companies potentially earning up to $80k.
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