Carter’s, Inc. is the largest branded marketer in the United States and Canada of apparel and related products exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through nearly 1,000 Company-operated stores in the United States and Canada and on-line at www.carters.com, www.oshkosh.com, and www.cartersoshkosh.ca. The Company’s Just One You, Precious Firsts, and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon.com. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. If you dream of working with innovative colleagues who support and inspire you, Count on Carter's.
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Pros: The pay and benefits package at Carters Inc. is a major plus. Health insurance is comprehensive, and the 401K matching is solid. The employee discount on children's apparel is fantastic. It's a supportive environment in the retail industry.
Cons: While the benefits are great, career progression for a Financial Analyst can sometimes feel a bit slow, especially in this large corporation setting. There are occasional heavy workloads during quarterly closes, which can impact work-life balance briefly.
Advice to Management: Continue to enhance clear career pathing and professional development opportunities for financial analysts. Improving internal communication across different departments could further streamline processes and help foster growth within this large corporation.
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Pros: I really value the flexibility in scheduling. As a Sales Associate, Carters Inc. in Salem, NH, has been pretty accommodating, which is a huge plus for balancing life outside work. The team atmosphere is also fantastic; everyone's supportive, making the fast-paced retail environment enjoyable. I've learned a lot about customer service and merchandising, contributing to my career growth within the children's apparel retail industry.
Cons: Sometimes during peak seasons or holidays, like back-to-school or Christmas, the store can get incredibly busy, and staffing feels a bit stretched, increasing the workload significantly for us Sales Associates. While the pay is competitive for the retail industry, a slight bump would be nice to better reflect the effort during these demanding times, especially given the physical nature of the job.
Advice to Management: Continue to prioritize employee scheduling flexibility, as it's a major draw and helps retain talent. Consider reviewing staffing levels during peak holiday seasons to ensure Sales Associates aren't overburdened, which could help maintain morale and prevent burnout. Investing in more cross-training
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Pros: One of the biggest advantages working as a part-time Sales Manager at Carters Inc. was the genuine work flexibility. My store manager in Chesterfield, MI, was really understanding about scheduling, making it easier to balance other commitments. The team culture within the store was also super supportive; we all worked together well, especially during busy periods in the children's apparel retail industry. It's a friendly and generally low-stress environment.
Cons: While the day-to-day was good, career growth opportunities for a part-time Sales Manager weren't always clear, which is fairly common in the retail industry. Sometimes communication from corporate could feel a bit disconnected from our specific Chesterfield, MI store operations. Also, during major sale events or holiday seasons, the workload can get pretty intense, stretching resources a bit thin.
Advice to Management: Continue emphasizing work flexibility, as it's a huge draw for part-time employees. Consider improving the clarity and frequency of communication from corporate headquarters to store-level management, especially regarding new initiatives or changes that impact daily operations in retail.
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What kind of career growth can I expect at Carter's?
As a large retail employer, Carter's offers many opportunities for advancement, especially in store management roles across various locations, allowing for a clear career path within the company.
How does Carter's leadership team handle feedback about company culture?
I've seen the CEO and senior leaders actively listen to employee feedback regarding our culture, especially in areas like DEI and work-life balance. They've initiated programs based on this input for our retail and corporate teams across the US.
What's the typical dress code for a Distribution Center Associate at Carter's in the Atlanta metro area?
For roles like Distribution Center Associate at Carter's in Atlanta, the everyday attire is very casual – think comfortable work pants or jeans and a t-shirt. Safety shoes are a must, but otherwise, it's all about comfort for a large retail employer like Carter's.
What are the typical remote performance expectations for a customer service role at Carter's, a large retail company?
For remote customer service positions at Carter's, performance usually hinges on metrics like call handle time and customer satisfaction scores, similar to in-office roles at this major apparel retailer.
What are the typical steps in the application process for a retail associate role at Carter's in Georgia?
After applying online for a retail associate position at Carter's, I received a call for a phone screen, followed by an in-person interview at the store.
How often does Carter's offer salary reviews for their retail associates in Georgia?
As a retail associate at Carter's in Georgia, I've found that annual pay reviews are standard, usually happening around my work anniversary, which helps keep compensation aligned with the apparel industry standards for a company of this size.
What are the typical performance expectations for remote customer service roles at Carter's, a large retail company?
As a remote associate at Carter's, my performance is evaluated based on key metrics like call handle time and customer satisfaction scores, which are pretty standard for a large retail employer.
What should I expect during the panel interview process at Carter's Inc. for a retail management role in Georgia?
For the panel interview at Carter's, I experienced a discussion focused on behavioral questions and problem-solving scenarios relevant to managing a team within the apparel retail industry. Be prepared to share specific examples of your leadership experience.
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