職位概述：

該負責人負責領導需求預測和產能規劃，以確保最佳的人員配備策略，從而支援所有管道的服務水準目標。

該職位負責監督 WFM 分析師團隊，管理預測方法，並監督勞動力規劃交付成果，使 WFM 經理能夠專注於策略性舉措、利害關係人管理和長期勞動力優化。

工作職責：

預測與產能規劃

• 領導制定和管理所有服務管道（電話、電子郵件、聊天等）的短期和中期需求預測。
• 運用勞動力規劃方法，將預測需求轉化為全職員工（FTE）需求。
• 建立產能規劃模型，以確定人員配備需求、資源分配和服務水準可行性。
• 與營運和人力資源部門合作，支援年度人員編制計劃、人力預算和招聘預測。
• 確保預測假設、方法和規劃參數一致地應用並記錄在案。

調度治理與資源優化

• 監督員工排班框架，確保人員配備與預測的需求和產能計畫相符。
• 確保排班策略與人員配備計畫、人員縮減假設和營運限制一致。
• 指導分析師實施優化服務水準績效和勞動力利用率的策略。
• 監控各職能部門及通路的人員配置狀況，以便在需要時支援跨職能資源最佳化。

WFM團隊領導

• 監督和指導負責預測支援、調度執行和報告的 WFM 分析師。
• 審查分析師的成果，包括預測模型、人員配置計畫和營運報告。
• 在勞動力管理團隊內部建立結構化的工作流程、責任歸屬和交付時間表。
• 為團隊提供指導，以提升其分析能力和人力資源規劃能力。

WFM績效監控與報告

• 監控關鍵的人力資源規劃指標，例如服務水準、預測準確率、人員流失率、入住率和人員利用率。
• 提供結構化的見解和分析，以支援營運決策。
• 維護報表架構和儀表板（Excel / Power BI），以確保員工績效的可見度。

要求和資格

• 6-8 年勞動力管理、產能規劃或呼叫中心營運經驗。
• 至少 2 年 WFM 或營運分析的團隊領導或主管經驗。
• 深入了解呼叫中心預測方法和容量規劃模型。
• 精通 Excel、資料分析和報表工具（例如 Power BI），並具備 DAX 和 SQL 的工作知識。
• 較強的分析思考能力和注重細節。
• 良好的溝通能力和團隊合作能力。
• 自我激勵，渴望學習新工具和技術。
• 能夠獨立管理多項任務並按時完成。
• 能夠熟練處理大型資料集並解決資料不一致問題。
• 僅限馬來西亞公民參加

能力

• 較強的分析思考能力及結構化問題解決能力。
• 能夠將營運數據轉化為勞動力規劃決策。
• 較強的利害關係人管理和溝通能力。
• 具備管理分析師團隊和推動營運紀律的領導能力。

福利待遇

• 附近公共交通
• 中心位置
• 醫療保險

Gambaran Keseluruhan Peranan:

Kami sedang mencari Eksekutif Akaun Junior yang teliti dan proaktif untuk menyokong jabatan kewangan kami. Anda akan bertanggungjawab terhadap integriti dokumentasi kewangan harian kami, operasi perbankan dan memastikan pematuhan dengan peraturan cukai tempatan.

Tanggungjawab Utama:

• Pengurusan Dokumen: Mengendalikan semakan awal, pengesahan, percetakan dan penyusunan dokumen pembayaran balik kewangan harian secara sistematik.
• Penyimpanan Rekod Kewangan: Menyusun, memfailkan dan memastikan semua fail perakaunan kewangan dan dokumen sokongan disimpan dengan selamat.
• Operasi Harian: Mengurus aktiviti perbankan harian dan hal ehwal berkaitan percukaian dengan cekap.
• Tugas Ad-hoc: Menyiapkan tugas kewangan atau pentadbiran lain seperti yang diarahkan oleh Pihak Pengurusan.

Keperluan Kerja:

• Ijazah Sarjana Muda / Diploma Pascasiswazah / Ijazah Profesional dalam Kewangan, Perakaunan, Perbankan atau bidang yang berkaitan.
• Mahir dengan piawaian perakaunan dan peraturan cukai Malaysia (LHDN, SST, dll.).
• Calon yang mempunyai pengetahuan sedia ada dalam Pengurusan Cukai akan mempunyai kelebihan yang ketara.
• Proaktif, bertanggungjawab, dan ahli pasukan yang kuat dengan kemahiran komunikasi yang cemerlang.
• Mesti bersedia mematuhi piawaian pengurusan kesihatan dan pencegahan wabak Syarikat.
• Boleh bekerja di lokasi seperti yang diperlukan (Kapar, Klang, Selangor).

Faedah & Kebaikan

• Elaun (Makanan, Telefon Bimbit, Komputer, Pengangkutan, dll.)
• Insurans perubatan
• Budaya terbuka
• Latihan dan pembangunan berbayar

職位概述：

我們正在尋找一位細緻、積極的初級客戶經理來協助財務部門的工作。您將負責日常財務文件的完整性、銀行業務往來以及確保遵守當地稅務法規。

主要職責：

• 文件管理：負責日常財務報銷文件的初步審核、核實、列印和系統分類。
• 財務記錄保存：整理、歸檔並確保所有財務會計文件和證明文件的安全保管。
• 日常營運：有效率管理日常銀行業務和稅務相關事宜。
• 臨時任務：完成管理階層指派的其他財務或行政任務。

職位要求：

• 金融、會計、銀行或相關領域的學士學位/研究生文憑/專業學位。
• 熟悉馬來西亞會計準則和稅務法規（LHDN、SST 等）。
• 具備稅務管理知識的應徵者將具有顯著優勢。
• 積極主動、認真負責，具備優秀的團隊合作精神與溝通能力。
• 必須願意遵守公司的衛生防疫管理標準。
• 能夠根據需要到現場工作（卡帕爾、巴生、雪蘭莪）。

福利待遇

• 津貼（餐費、手機費、電腦費、交通費等）
• 醫療保險
• 開放文化
• 有薪培訓和發展

主要職責

• 進行現場勘察並收集主要房產資料。
• 到土地管理部門進行官方查詢，並向相關政府部門核實房產詳情。
• 分析可比較交易、租賃數據和市場趨勢。
• 使用適當的方法（市場法、收益法和成本法）進行估值計算。
• 根據MVS和銀行小組標準起草報告。
• 處理來自銀行職員和企業客戶的詢問。
• 維護有序的文件和內部估值記錄。
• 協助上級處理專業諮詢專案和臨時任務。

要求

• 持有房地產管理/物業管理或其他相關領域的文憑/學位。
• 歡迎積極主動的應屆畢業生申請。
• 需自備交通工具進行現場考察。
• 精通英語和馬來語。
• 精通微軟辦公室軟體（Word、Excel 和 PowerPoint）。
• 紮實的分析能力和精確的數值運算能力。
• 注重細節，並能準時完成任務。
• 優秀的溝通和人際交往能力。
• 專業、可靠，並能獨立工作。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

Key Responsibilities

• Conduct site inspections and gather primary property data.
• Perform official searches at land offices and verify property details with relevant government authorities.
• Analyse comparable transactions, rental evidence, and market trends.
• Prepare valuation calculations using appropriate approaches (Market, Income, and Cost Approaches).
• Draft reports in compliance with MVS and bank panel standards.
• Manage inquiries from bank officers and corporate clients.
• Maintain organized documentation and internal valuation records.
• Assist superiors with specialized consultancy projects and ad-hoc assignments.

Requirements

• Diploma / Degree in Estate Management / Property Management, or other related fields.
• Fresh graduates with a proactive attitude are encouraged to apply.
• Must possess own transportation for site visits.
• Strong command of English and Bahasa Malaysia.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint).
• Solid analytical skills and numerical accuracy.
• High attention to detail and the ability to meet tight deadlines.
• Excellent communication and interpersonal skills.
• Professional, reliable, and capable of working independently.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

Tanggungjawab Utama

• Menjalankan pemeriksaan tapak dan mengumpul data hartanah utama.
• Lakukan carian rasmi di pejabat tanah dan sahkan butiran hartanah dengan pihak berkuasa kerajaan yang berkaitan.
• Analisis transaksi yang setanding, bukti sewa dan trend pasaran.
• Sediakan pengiraan penilaian menggunakan pendekatan yang sesuai (Pendekatan Pasaran, Pendapatan dan Kos).
• Draf laporan mematuhi piawaian MVS dan panel bank.
• Mengurus pertanyaan daripada pegawai bank dan pelanggan korporat.
• Mengekalkan dokumentasi yang teratur dan rekod penilaian dalaman.
• Membantu pihak atasan dengan projek perundingan khusus dan tugasan ad-hoc.

Keperluan

• Diploma/Ijazah dalam Pengurusan Harta Pusaka/Pengurusan Hartanah, atau bidang berkaitan yang lain.
• Graduan baru yang mempunyai sikap proaktif digalakkan untuk memohon.
• Mesti mempunyai pengangkutan sendiri untuk lawatan tapak.
• Penguasaan bahasa Inggeris dan Bahasa Malaysia yang kukuh.
• Mahir dalam Microsoft Office (Word, Excel, dan PowerPoint).
• Kemahiran analitikal yang kukuh dan ketepatan berangka.
• Perhatian yang tinggi terhadap perincian dan keupayaan untuk memenuhi tarikh akhir yang ketat.
• Kemahiran komunikasi dan interpersonal yang cemerlang.
• Profesional, boleh dipercayai, dan mampu bekerja secara bebas.

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Pengangkutan awam berdekatan
• Lokasi pusat
• Snek percuma / Waktu gembira
• Aktiviti pasukan tetap
• Insurans perubatan
• Peluang pembangunan peribadi

Key Accountabilities

• Focus on meeting project commitments, including communications with clients, stakeholders, etc.
• Lead the design, testing, planning and implementation of assigned projects.
  Manage project budget and resource allocation.

Key Roles

• Lead the development and implementation of a broad, coordinated set of plans and programs to meet the goals and priorities of the company
• Resolve or assist in the resolution of conflicts within and between projects or functional areas
• Develop methods to monitor project progress
• Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery
• Advocate on behalf of clients and represent clients’ needs as appropriate to management
• Work cross-functionally to solve problems and implement changes
• Present oral and written reports defining plans, problems and resolutions to management
• Provide mentoring, coaching and direction setting to team members
• Identify opportunities for business process improvements within the project scope.

Team Work

• Attend and contribute to team meetings in a positive manner
• Share information with team members
• Be comfortable in working with all stakeholders
• Collaborate with other team members to apply new ideas, practices and tools to improve the team’s effectiveness
• Perform other duties as required, including covering absences/leave where required

Job Requirements

• College or University degree in Computer Science or a related discipline
• 5+ years of increasingly responsible experience, including experience successfully managing various projects
• Outstanding grasp of information technology concepts and processes
• Demonstrated aptitude for effective leadership of staff
• Strong and tested project management skills, including risk management
• Understand who is the client and what are the client’s needs; provide realistic expectations; establish specific customer satisfaction standards and actively monitor client satisfaction
• Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities
• Experience in credit collection for BFSI and/or telecommunication industry, & knowledge of credit collection workflow from pre-due to recovery is an added advantage

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

主要職責：

• 為公司尋找潛在的商機。
• 制定和完善有效的銷售策略和行銷計劃。
• 建立聯繫、協調並跟進潛在客戶的專案線索。
• 向客戶、顧問、建築師、設計師等推廣、行銷和銷售公司全系列產品。
• 與所有業務夥伴建立、培養和維護良好的業務關係。
• 透過人脈拓展、電話推銷、實地考察和參與行業活動來獲取合格的銷售線索。
• 與內部各部門（專案、銷售等）協調。
• 追蹤銷售管道並完成每月目標。
• 密切注意市場趨勢、競爭對手和即將開展的項目。

主要要求：

• 26-35歲。
• 應徵者必須至少擁有商業或行銷專業的文憑/學位，並且至少有3年的銷售和行銷工作經驗。
• 高度的敬業精神、積極主動性和領導能力。
• 具備良好的人際溝通能力，能與組織內各級人員有效溝通。
• 具備較強的溝通能力，英語、馬來語及國語口語及書面表達能力俱佳。
• 熟悉Excel、Word等辦公室軟體者優先考慮。
• 自備交通工具
• 良好的人際溝通能力。
• 自我驅動，結果導向。
• 能夠獨立工作。

我們提供的服務：

• 我們將為入選者提供優厚的薪資待遇，包括獎金和醫療福利。
• 基本薪資為 3,800.00 馬幣以上，視工作經驗而定。
• 津貼：交通費、電話費等

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 定期團隊活動
• 醫療保險
• 開放文化

As part of our multilingual Customer Service expanding team, you are to be working with the Manager, Project Specialist, in contributing to overall project objectives. You are responsible for planning and executing the planned projects by providing your expertise and best practices. You will work in a team and ensure company and individual goals are achieved. 

You are responsible for (but not limited to):

• Analyze project objectives/needs and manage the project requirement-related documentation project-tracking, project resourcing and budgeting. 
• Manage and communicate project status materials to all participants.
• Provides post-implementation support.
• Interacts with business stakeholders and subject matter experts to understand their problems and needs, solve business problems and as needed, design technical solutions.
• Assists the Project Manager with all necessary tasks related to the project.
• Working with different Lines of Business to establish and meet business requirements on process improvement opportunities using process improvement tools/methodology.
• Ability to facilitate and create documentation (e.g.: SLA, SOP), flowcharts, diagrams, and presentation decks on findings and process improvement opportunities.
• Deliver engaging, informative, and well-organized presentations, provide status reports and progress updates as needed, and communicate difficult or sensitive information tactfully.

To succeed in this role, you should have the following skills and experience

• Excellent spoken and written English is essential.
• Ability to converse & write in Cantonese, Mandarin, Korean, Japanese, French, Arabic OR Italian 
• will be an advantage
• At least 2 years of working experience as a Project Specialist, preferably in a call centre environment.
• Project-related professional certifications are preferred. 
• Computer literate and internet savvy. 
• Result-oriented and passionate about delivering projects successfully
• Flexible to changes and has a sense of urgency
• Can work under pressure and deliver set goals
• Positive work attitude and ability to work in a team environment
• Pleasant personality with excellent communication, organization and analytical skills
• Open to Malaysians only

 What's in It for You?

• A complimentary stay at any of our hotels worldwide (T&C Apply)
• 5-day work week 
• Competitive monthly salary
• Discretionary performance-based bonuses
• Paid training programs and opportunities for career development.
• Comprehensive coverage includes SOCSO, EPF, EIS, and medical insurance.
• Annual preventive health screening
• Attractive perks and benefits

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance

We are looking for a proactive and results-driven Talent Sourcing Executive to support our Mass Hiring Project. If you enjoy engaging with people and thrive in a fast-paced environment, this role is for you.

Key Responsibilities:

• Source and screen candidates for high-volume roles (e.g. couriers)
• Contact candidates via calls, WhatsApp and job platforms
• Conduct initial interviews and coordinate onboarding
• Support daily hiring targets and recruitment activities
• Participate in employer branding activities, including TikTok Live sessions

Requirements:

• Minimum SPM / Diploma / Degree in any field
• Strong communication skills and confident in speaking
• Comfortable handling high-volume recruitment
• Willing to appear on TikTok Live for hiring activities
• Able to work in a fast-paced environment

What We Offer:

• Salary from RM2,700 and above (based on experience)
• Supportive and helpful team environment
• Opportunity for career growth and progression
• Exposure to high-volume recruitment operations
• Engaging team activities and positive workplace culture

Perks & Benefits

• Nearby public transport
• Central location

作為我們不斷成長的多元語言客戶服務團隊的一員，您將與專案經理和專案專員合作，為實現整體專案目標做出貢獻。您將負責規劃和執行已製定的項目，並運用您的專業知識和最佳實踐。您將與團隊協作，確保公司和個人目標的達成。

您需負責（但不限於）：

• 分析專案目標/需求，並管理專案需求相關文件、專案追蹤、專案資源配置和預算。
• 管理並向所有參與者傳達專案進度資料。
• 提供實施後支援。
• 與業務利害關係人和主題專家互動，了解他們的問題和需求，解決業務問題，並根據需要設計技術解決方案。
• 協助專案經理完成與專案相關的所有必要任務。
• 與不同的業務部門合作，利用流程改善工具/方法，確定並滿足流程改善機會的業務需求。
• 能夠協助建立和整理有關調查結果和流程改善機會的文件（例如：服務等級協議、標準作業程序）、流程圖、圖表和簡報。
• 進行引人入勝、內容豐富、條理清晰的演示，根據需要提供狀態報告和進度更新，並巧妙地傳達困難或敏感資訊。

要勝任此職位，您應具備以下技能和經驗。

• 優秀的英語口語和寫作能力至關重要。
• 能夠用粵語、普通話、韓語、日語、法語、阿拉伯語或義大利語進行口語和書面交流
• 這將是一個優勢
• 至少2年專案專員工作經驗，最好是在呼叫中心環境。
• 優先考慮擁有專案相關專業認證者。
• 具備電腦操作能力及網路使用經驗。
• 結果導向，熱衷於成功交付專案。
• 適應變化並具有緊迫感
• 能夠在壓力下工作並完成既定目標
• 積極的工作態度與團隊合作能力
• 個性開朗，具備優秀的溝通、組織和分析能力
• 僅限馬來西亞公民參加

你從中能得到什麼好處？

• 全球任何一家我們飯店均可免費入住（須遵守條款及細則）
• 五天工作制
• 具競爭力的月薪
• 酌情發放的績效獎金
• 有薪培訓計畫和職業發展機會。
• 全面保障包括社險、公積金、就業保險和醫療保險。
• 年度預防性健康篩檢
• 優渥的福利待遇

福利待遇

• 附近公共交通
• 中心位置
• 醫療保險

工作概述：

區域經理負責TuniTuni中心的整體管理和營運。該職位負責監督中心的日常運作、學生招生成長、客戶服務和行政職能。

主要職責：

1.招生管理與業務成長

• 實現並支持中心的學生招生目標和業務目標。
• 制定並實施吸引新生和留住現有學生的策略。
• 處理家長或潛在客戶的諮詢，並提供準確的課程資訊。
• 組織和協調行銷活動、賽事和推廣計劃，以提高人們對 TuniTuni 計畫的認識。
• 監測招生情況，為中心收入成長做出貢獻。

2. 中心營運管理

• 監督中心日常運營，確保其順利且有效率地運作。
• 確保中心符合公司營運標準、安全要求和清潔標準。
• 發現運作或維護問題並及時向管理層報告。
• 在中心內維持專業、積極、合作的工作環境。

3. 行政和報告職責

• 維護準確、最新的學生記錄，包括入學表格、出席記錄、繳費記錄和課程記錄。
• 利用客戶關係管理系統或招生系統有效地管理和追蹤學生資訊。
• 準備並提交所需的營運報告，包括每月向管理層提交的報告。

4. 教學工具與學習材料管理

• 監控教學材料的庫存水平，確保保持充足的庫存。
• 必要時協調教學工具和材料的訂購或採購。
• 必要時，管理並記錄教學工具在各中心之間的移動或轉移。
• 確保所有材料得到妥善存放、整理和清點，以防止遺失或損壞。

資格和要求：

1. 教育

• 最低學歷要求為大專或本科，專為工商管理、教育、管理、行銷或相關領域。

2. 工作經驗

• 至少 2-3 年營運、教育中心管理、客戶服務或銷售相關工作經驗。
• 有教育中心、優質教育計畫或訓練中心工作經驗者優先考慮。
• 有團隊管理或領導經驗者優先考慮。

3. 技能與能力

• 具備強大的溝通和人際交往能力，能夠與家長、學生和教職員工進行有效溝通。
• 具備良好的銷售和客戶服務技巧，能夠將諮詢轉化為報名。
• 具備較強的組織和管理能力，能夠管理記錄、報告和中心運作。
• 具備策劃活動、市場推廣活動和學生招生計劃的能力。
• 在處理營運事務方面具備良好的問題解決能力和決策能力。
• 能夠同時處理多項任務，並在壓力下工作以達成目標。

4. 技術技能

• 具備微軟辦公室軟體（Excel、Word、PowerPoint）的基本操作能力。
• 有使用客戶關係管理系統、招生軟體或資料庫管理系統的經驗者優先考慮。

5. 個人特質

• 認真負責，積極主動，注重細節。
• 較強的領導能力和團隊管理能力。
• 積極的態度和對客戶滿意度的堅定承諾。
• 能夠保持專業和保密。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人休假
• 開放文化
• 個人發展機會
• 牙科保險
• 視力保險
• 有薪培訓和發展

我們正在尋找一位積極主動、以結果為導向的人才招募主管，以支持我們的大規模招募計畫。如果您喜歡與人溝通，並且能在快節奏的環境中茁壯成長，那麼這份工作非常適合您。

主要職責：

• 為大量工作（例如快遞員）尋找和篩選候選人
• 透過電話、WhatsApp 和招募平台聯繫候選人
• 進行初步面試並協調入職事宜。
• 支援日常招募目標和招募活動
• 參與雇主品牌推廣活動，包括TikTok直播。

要求：

• 最低學歷要求：SPM/文憑/學位，專業不限
• 溝通能力強，說話自信
• 能夠輕鬆應付大量招募工作
• 願意在TikTok直播中進行招募活動
• 能夠適應快節奏的工作環境

我們提供的服務：

• 薪資從2700令吉起（依經驗而定）
• 支持互助的團隊環境
• 職涯發展和晉昇機會
• 接觸大量招募業務
• 積極的團隊活動和良好的工作場所文化

福利待遇

• 附近公共交通
• 中心位置

The Product Owner / Project Delivery Manager is the bridge between strategic vision and technical execution. You are responsible for leading the delivery of a high-performance trading platform, ensuring that every sprint delivers tangible value to our global CFD and spread betting traders. Working closely with Product Managers and Engineering leads, you take ownership of the technical roadmap, translating complex business problems into elegant, scalable solutions. You are the heartbeat of the development squad, driving Agile excellence and ensuring our product is built for the long term.

Our commitments to each other

We have each other’s backs
There when we need each other the most.

We challenge each other       
Be more creative, more curious, more bold

We thrive together
Taking our work to the next level

We form strong bonds
Through team building and social events

We don’t judge
Instead, we teach and are open to learning

We step up
Taking ownership and supporting each other to do the same

Key responsibilities:

• Leading the delivery of the trading platform roadmap, enhancing the experience for global CFD and spread betting traders.
• Translating complex business requirements into clear product specifications, user stories, and acceptance criteria.
• Collaborating with engineering and architecture teams to understand the technology stack, influence architectural decisions, and ensure scalability.
• Managing the technical product backlog, prioritising tasks, guiding estimation, identifying dependencies, and addressing technical debt.
• Leading Agile ceremonies and fostering a collaborative culture within development teams and across the wider business community and strategy.
• Overseeing release management with QA, SRE, and engineering teams to ensure smooth and predictable deployments.

• Acting as the primary point of contact for development squads and communicating effectively with stakeholders on roadmap delivery and technical concepts.
  

Key Skills:

• 3+ years of experience in a technical product role, ideally within Fintech, Trading, or high-transactional environments.
• Strong understanding of modern software architecture (APIs, Microservices, Cloud infrastructure)
• Deep experience running Scrum or Kanban methodologies in a fast-paced, multi-squad environment.
• Strong ability to write clear, concise user stories and technical documentation that minimizes development rework.
• Logical, data-driven mindset with the ability to unblock technical teams by making rapid, informed trade-offs.
• Ability to manage expectations, negotiate and compromise with stakeholders to protect the squad's focus and delivery quality.

Performance Measures

• Sprint Velocity & Predictability: The squad consistently meets its sprint commitments with minimal spillover or unplanned work.
• Time to Market: Time between a requirement being finalized and the feature being deployed to production.
• Technical Health: Maintaining a healthy balance of the backlog, evidenced by the regular reduction of technical debt and a low "bug-to-feature" ratio in production.
• Requirement Quality: Measured by a low volume of "blocked" tickets or developer clarification requests during active sprints.
• Cross-Squad Alignment: Successful management of dependencies with other verticals, ensuring no other squad is stalled waiting for your team’s delivery.

The Role

As a Senior Business Analyst, you will take the lead in conducting complex business analysis and iteration management to ensure successful initiative outcomes. Your responsibilities include crafting detailed documentation of intricate requirements, facilitating high-level communication with stakeholders, and identifying key opportunities for process optimization that align with broader business objectives.

Collaborating closely with cross-functional teams, such as engineers and product owners, you will lead iterative development and refinement processes, enhancing overall project delivery. You will manage risk, support the seamless implementation of solutions, and drive continuous improvement initiatives, ultimately delivering significant business value and contributing to strategic business success.

The Team 

Join the Marketplace Services (MPS) team as we continue our evolution from a service provider into a strategic platform enabler. Our purpose is to provide trustworthy data and shared services across APAC Candidate, Hirer and AI teams so we can deliver long-term customer value. 

Within MPS, the Profile, Apply and Jobs Services (PAJS) team provide shared capabilities that underpin many of SEEK’s core marketplace experiences: how candidates discover roles, create and manage profiles, and apply for jobs, and how hirers create, manage and optimise job ads. These services sit at the heart of SEEK’s Employment Marketplace and are consumed at scale across the group. 

Key responsibilities

• Define scope, objectives, deliverables; validate requirements and capture feedback.
• Lead discovery and documentation: user stories, use cases, process maps (as-is/to-be), acceptance criteria.
• Prioritise and trace requirements to business value; support solution design and validation.
• Plan and run iteration ceremonies: planning, backlog refinement, reviews, retrospectives.
• Manage risks and change; coordinate testing, develop test cases, verify quality.
• Facilitate workshops, align stakeholders, and maintain clear communication.
• Drive continuous improvement; share best practices; mentor juniors.
• Engage vendors as needed; support SLA compliance and onboarding.

• Drive and support the digital transformation of our treasury department as well as the wider finance and controlling function at Roland Berger
• Maintain applications, processes, and reports for steering, reporting, and forecasting of our group liquidity and further financial KPIs
• Take ownership of the development and continuous improvement of Treasury applications, processes, and reports by proactively driving innovation and automation (e.g. create new reports with unprecedented insights)
• Steering of external and internal IT capacities for Treasury
• Contribute actively to inter-disciplinary projects for our global F&C function

As a Part-Time Project Associate, you will support the Delivery Team at Chemin, working closely with our Project Delivery Executives to ensure the successful execution of Japanese-language AI data annotation projects.

In this role, you will be responsible for operational delivery and quality oversight, acting as the main point of contact for Japanese-speaking annotators. As the internal team does not speak Japanese, this role is critical in ensuring that annotations meet quality standards before submission to clients.

You will report to the Project Delivery Executive and play a hands-on role in managing people, processes, and quality across ongoing projects that support AI advancements across multiple industries.

Responsibilities

Your primary focus will be supporting operations within the Project Delivery function, including:

• Providing day-to-day operational support to ensure Japanese-language projects are delivered on time and to a high standard
• Assisting with project setup, planning, and guideline development
• Managing and supporting a remote team of Japanese-speaking annotators
• Acting as the language quality gatekeeper for Japanese annotations, ensuring submissions meet required accuracy and quality thresholds (target: 95%)
• Guiding annotators through questions and challenges via internal communication platforms
• Performing detailed quality checks to catch language, formatting, and annotation errors before client submission
• Handling project administration tasks in line with internal and client standards
• Communicating clearly with internal stakeholders on project progress, risks, and quality issues

Work Arrangements

• Fully remote or hybrid (option to work from our Damansara Heights office - Kuala Lumpur, on Mondays and Fridays)
• Minimum contract period: 3 months (renewable based on performance)
• Immediate availability required (target start: April 2026 onwards)

• Fluent in Japanese (Native or N2 required)

• Strong proficiency in written and spoken English
• 0–2 years of experience in project management, operations, or people management in any capacity
• Prior experience managing tasks, timelines, or contributors (work, internship, freelance, or extracurricular)
• Strong attention to detail and ability to identify language and annotation errors
• Fast learner, self-driven, and comfortable working in fast-paced project environments
• Excellent organizational, planning, and time management skills
• Strong communication and interpersonal skills, especially when guiding remote contributors
• Technically competent in Google Workspace, particularly spreadsheets

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, car insurance renewals, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

WHAT YOU’LL DO:

• Hunt for strategic B2B partnership opportunities across various sectors and regions.
• Build and manage new partnership relationships. Introduce our platform solutions and suggest best tailored solutions.
• Structure and pitch new innovative solutions that can elevate our partner's businesses and help them resolve key pain points.
• Negotiate and execute treaty agreements with the partners.
• Research and keep abreast with market needs and demands. Work with the relevant internal stakeholders to further develop innovative insurance products relevant to the company’s target segments.
• Analyse partnership performance, derive insights, and recommend actions to improve partner's performance, effectiveness and growth.

WHAT WE EXPECT OF YOU:

• 3–5 years of experience in partnerships, affiliates, affinity insurance, broking, underwriting, or insurtech business development.
• Well-established regional networks across the insurance and reinsurance ecosystem.
• Proven track record in originating or structuring treaty, facultative, or specialty programs.
• Commercially savvy, relationship-focused, and motivated to hunt and close new deals.
• Entrepreneurial mindset with a growth-oriented approach.
• Passionate about innovation, technology, and next-generation insurance models.

Team Leadership & Development

• Support the development of junior team members by providing day-to-day guidance, sharing technical knowledge, and encouraging collaboration.
• Contribute to a positive team culture by promoting open communication, mutual respect, and shared accountability.
• Demonstrate professionalism, reliability, and a proactive attitude in team interactions.
• Assist in onboarding new team members and helping them integrate into project workflows.

Client & Stakeholder Engagement

• Coordinate with clients, consultants, contractors, and suppliers to ensure smooth project execution and alignment with objectives.
• Facilitate regular stakeholder meetings and reporting to maintain transparency and progress visibility.
• Build productive working relationships with internal and external stakeholders through consistent follow-up and responsiveness.
• Support conflict resolution and issue management by escalating appropriately and offering practical solutions.
• Assist in onboarding new team members and helping them integrate into project workflows.

Project Planning & Execution

• Lead overall project management to ensure quality, cost, statutory compliance, safety, environmental standards, and scheduling requirements are met.
• Manage the implementation of the master programme, including materials and long lead items, ensuring alignment with project milestones and delivery timelines.
• Update and maintain the master programme and ensure short-term programmes—such as weekly work plans, look-ahead schedules, and inspection timelines—are reviewed and communicated effectively to all relevant stakeholders.
• Plan and organize statutory inspections and ensure timely approvals.

Site Coordination

• Monitor progress and quality through regular updates and collaboration with site teams or contractors.
• Ensure safety standards and compliance are implemented across all project activities.
• Support effective project administration, including documentation, reporting, and issue resolution.

Stakeholder Management

• Oversee and manage external consultants and multidisciplinary teams to ensure their deliverables align with the project’s strategic objectives, timelines, and budgetary constraints.
• Act as the key liaison between internal stakeholders and external consultants to maintain clear communication and ensure consistent progress toward project milestones.
• Facilitate and lead regular project progress meetings with consultants and stakeholders, ensuring alignment with project objectives.
• Foster a collaborative team environment and promote knowledge sharing across the project team.

Project Reporting

• Produce comprehensive project reports that capture key updates, risks, decisions, and action items to maintain transparency and informed decision-making.
• Prepare and manage project schedules using appropriate tools such as Microsoft Project, Primavera P6, or Excel, including baseline setting, critical path analysis, and progress tracking.

Procurement Management

• Manage the full procurement process for consultants, including drafting scopes, evaluating bids, and negotiating contracts.
• Ensure all procurement activities comply with internal policies and governance & compliance frameworks.
• Support timely engagement and onboarding of consultants aligned with project needs.
• Work closely with internal teams and consultants to ensure procurement outcomes support project goals.

Project Support & Coordination

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.

Monitoring & Reporting

• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Key Responsibilities:

1. Performance Tracking & Risk Management: Track business volume KPIs, identify deviations, and provide early risk alerts to stakeholders.

2. Regulatory & Political Impact Analysis: Conduct granular analysis of transaction volume changes driven by new regulations, political developments, or macroeconomic factors. Build predictive models for mid-/long-term trends.

3. Business Operations Analysis: Partner with cross-functional teams to analyze profitability, operational efficiency, and market opportunities. Deliver clear, actionable reports.

4. Data Product Development: Define core business metrics, document domain knowledge, and collaborate with data engineers to build scalable data products (e.g., dashboards, data warehouse tables).

• 2-5 years in BI, data analysis, ETL or related fields. Preferred: Exposure to payments, fintech, or financial services.
• Technical Skills: Proficiency in SQL for data querying/transformation.Advanced Excel Sheets (pivot tables, complex formulas).Familiarity with BI tools (Tableau, Power BI) is a plus.
• Analytical Mindset: Ability to translate raw data into business narratives.
• Language: Fluent English (working language). Mandarin Chinese proficiency is a strong advantage.
• Soft Skills: Collaborative, detail-oriented, and adaptable to fast-paced environments.

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

About You

You will join the SEEK Business engineering team — a self‑contained scale‑up powered by SEEK’s global platform. You will design, build, and maintain full‑stack software that powers Australia’s largest online business‑for‑sale marketplace. Working across TypeScript, NodeJS, React, GraphQL, and AWS, you’ll deliver secure, reliable, and scalable solutions end‑to‑end. You will collaborate daily with product managers, designers, and fellow engineers, contributing to architecture decisions and continuous improvement in DevOps, CI/CD, and automation. Success in this role means shipping well‑crafted code, owning complex technical decisions, and helping the team raise engineering quality while driving rapid delivery.

What You Will Do

• Design and build high‑performance full‑stack applications using modern tech
• Own services through development, testing, deployment, and production support
• Contribute to architecture decisions and continuous delivery improvements
• Collaborate with design, product, and cross‑functional teams to deliver at speed
• Strengthen DevOps culture through CI/CD, observability, and automation
• Ensure reliability and performance of SEEK Business’s platforms
• Share learnings and mentor peers to uplift technical standards

Teltonika Malaysia is seeking a results driven Business Development Managerto join our team. You will be responsible for identifying and pursuing new business opportunities and maintaining customer relationships in the Greater China Region (Taiwan, Hong Kong, Mongolia and China).

Teltonika’s telematics business unit develops and manufactures easy-to-use GPS tracking devices for effective fleet management in such spheres as logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry. 

Teltonika provides an opportunity for every ambitious sales representative to improve their sales skills, develop comprehensive knowledge of products, and generate considerable earnings.

In this role you will:

• Identify new business opportunities by researching potential clients and making cold calls, emails, and LinkedIn communications.
• Meet and exceed sales targets and goals by closing deals with potential clients.
• Provide excellent customer service to clients and ensure customer satisfaction throughout the sales process.
• Collaborate with internal teams, including the technical support department and product specialists, to address customer requirements and provide solutions to their needs.
• Attend exhibitions, meetings, and events to represent the company and its products and services.
• Prepare and deliver sales proposals and presentations to prospective clients.
• Negotiate contracts and agreements with clients to close deals.
• Maintain accurate records of sales activities and track progress towards sales targets.

What we expect of you:

• Proven track record in B2B sales, with at least 3 years of experience in a sales role.
• Professionally fluency in both English and Mandarin.
• Excellent communication and interpersonal skills, with the ability to build and maintain long-term relationships with clients.
• Strong negotiation and closing skills, with a focus on achieving sales targets and goals.
• Self-motivated, results-driven, and able to work independently and as part of a team.
• Experience using CRM systems and other sales tools.
• Interested in or have some knowledge in the industry of the products and services offered by the company.

What we offer:

• Medical Reimbursement Plan
• Snacks in the office
• Regular team buildings
• Flexible working hours and WFH

Salary:

We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers.    

As a Business Development Associate, you will be responsible for the entire new business acquisition sales cycle within Southeast Asia markets, from generating interest in target accounts to conducting in-depth discovery calls, negotiating, and closing deals. You will have a hunter’s mentality, motivated by closing new business deals. Using your strategic selling skills, you will educate prospective customers on the benefits and value of our core solutions. Acting as a trusted advisor, you will share insights and continuously look for growth opportunities to help your customers’ sales teams achieve success. 

Responsibilities:  

• Manage your territory with Mid-Market accounts by creating, developing, and executing a strategic plan to achieve revenue targets.  
• Prospect, discover, negotiate, and close business deals with companies across the Southeast Asia markets.  
• Drive revenue by identifying business opportunities and managing the entire sales process in your book of business.  
• Consistently meet and exceed business and revenue objectives outlined in your plan.  
• Inspire yourself, your colleagues, and your customers to embrace a new method of B2B sales that centers on productivity and GenAI.  
• Continuously refine your sales skills through training and coaching, and share best practices across the team.