Total 406 Customer Service Manager job vacancies in Kuala Lumpur

• Preparation and review of finance and accounting overall functions, including payments as part of Finance day-to-day operations
• Ensure timely and accurate submission of monthly/quarterly/annual management report with proper analysis of schedules
• Assist in handling tax matters as assigned in close liaison with the tax agents, including having understanding of tax regulations.
• Enable proper tax planning and ensure timely and accurate filing of annual tax return, tax estimation and payments
• Assist in liaison with external auditors to finalize the annual audit and ensure the statutory audited report are promptly submitted to Company Registrar
• Undertake any other jobs and duties assigned from time to time from superior
• Preparation of finance and accounting policies and procedures
• Collaboration with other business unit routinely
• Supporting and working on the financial forecast and annual budget
• On going review the internal control process of its effectives
• Monitoring cash flow, receivables and reconciliation of cash balances via bank statement
• Drive the finance and accounting related project

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code

Responsibilities

• To Maintain and Build Account Relationship
• To Manage for Products Merchandising Display.
• To Prepare Sales Quotation for Customers.
• To Work with Sales Team Members and Provide Support and Assistance When Required.
• To Prepare Cutting Sheets for Production.
• To Coordinate with Production & Logistic Parties for Delivery & Installation.

Requirement

• Required Language: English, Chinese and Malay
• Candidates Must Possess SPM or Equivalent Qualification.
• Able To Interact with Different Levels of People.
• Self-Driven, Committed & Able to Work Independently.

Benefits

• Commission and Incentive
• Company trips
• Medical card
• Company trips
• EPF & SOCSO
• Annual Leave & Medical Leave

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code
• Regular team activities
• Company trips
• Personal leave

PURPOSE

• Apply visual presentation strategies that are in line with the current trends and
  specific brand aesthetics to promote various brands, attract shoppers and
  maximise sales.

ROLE & RESPONSIBILITIES

• Create and conceptualize visually appealing displays for windows and
  store interior.
• Work closely with the Operations, Marketing and Merchandising team to
  develop and execute merchandise presentation strategy.
• In-charge of VM props and material management which includes
  sourcing, ordering and inventory control.
• Lead, train and develop the team of Visual Merchandisers on-the-job.
• Maintain work schedules for VM team members and oversee their
  performance.
• Train and develop potential visual support team at outlets to maintain
  visual concepts and flex displays based on inventory.
• Responsible for the entire visual merchandising process for new retail
  stores including visual standards, fixture placement, floor setup, window
  display, fixture design and merchandising presentation concepts.
• Regularly assess and keep up-to-date with consumer and fashion trends
  in the prevailing market.
• Travel periodically outstation for store set-ups, opening and/or closures.

ESSENTIAL SKILLS

• Degree/diploma in visual communications/graphic design/interior
  design/retail management or a related field;
• Proven solid work experience as a visual merchandiser;
  Design expertise with comprehensive portfolio of relevant visual design
  work;
• Good fashion sense;
• Creative with keen eyes for aesthetic appeal;
• Experienced in using Adobe Creative Suite (Illustrator, Photoshop,
  InDesign) or other visual design tools;
• Strong leadership and interpersonal skills.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

工作職責：

• 透過即時聊天、電話和電子郵件處理客戶的一般查詢、投訴、評論和回饋
• 為客戶提供準確的資訊和專業的幫助。
• 準確、及時地回應所有客戶的請求。
• 記錄呼叫中心流程和常見問題解答，並致力於持續流程改善。
• 管理回饋或投訴並與後端支援聯繫以解決問題
• 追蹤和記錄客戶數據和服務問題
• 在客戶服務和準確資訊方面超越客戶的期望
• 團隊合作以實現所需的 KPI 要素

工作要求：

• 必須至少擁有任何領域的證書、文憑或學士學位（鼓勵應屆畢業生申請）
• 能夠從事早班工作。
• 良好的傾聽、人際互動、組織能力與客戶服務導向
• 適應力、主動性和抗壓性
• 注重細節和準確性
• 具有以服務為導向的心態和良好的電話禮儀
• 良好的馬來語/英語口頭和書面溝通能力
• 有動力、有動力、充滿活力的職業道德
• 溝通能力強，提供客戶諮詢和準確指導的能力。
• 積極的服務態度、專業、耐心、友善和對客戶的參與

津貼和福利

• 醫療補助
• 每月通話獎勵
• 年度績效獎金
• 每月出席獎勵 RM200

職位描述和摘要

• 監督所有會計、財務和報告活動，確保遵守適當的會計標準和監管要求。
• 日常財務會計操作概述，包括 AR、AP、GL 和對帳。
• 透過監控收入、支出，協調財務數據的收集、合併和評估來確認財務狀況。
• 檢查、驗證和批准銀行付款的支援文件/發票
• 準備每月評論報告，向董事解釋重大差異。
• 透過預測需求、安排支出和分析差異來實現會計財務目標。
• 協助電子發票的實施。
• 就所有會計事宜與所有利害關係人（例如內部部門、相關公司、銀行家、審計師、稅務代理人、相關當局等）進行聯絡。
• 協助年度審計和盤點過程。
• 協調和審查會計、報告、定價、成本會計、預算和預測工作。
• 準備合併財務報告。
• 確保內部控製到位並得到遵守。
• 承接企業所得稅計算。

職責

• 最低會計學位、部分/專業會計資格（ACCA、CIMA、CPA、ICAEW）或同等學歷。
• 至少10年工作經驗。
• 擁有強大的理論和財務報告標準。
• 製造和種植業的經驗將是一個額外的優勢。
• 高度投入並能夠在緊迫的期限內獨立工作。
• 一絲不苟，以高精度適應變化。
• 該職位需要 IT 素養。
• 較強的分析能力。
• 能夠使用SQL會計系統。

We are currently seeking an experienced and dynamic Corporate Manager/Tourism Director to lead our Geopark Tourism Project near Taman Melawati. The ideal candidate will possess expertise in international business management and have a proven track record in successfully executing tourism projects. This role will involve liaising with government agencies, stakeholders, and project funders to ensure the successful implementation and management of the Geopark Tourism initiative.

Responsibilities:

• Develop and implement strategic plans and initiatives to promote Geopark Tourism and enhance visitor experiences.
• Lead and oversee all aspects of project management, including budgeting, scheduling, and resource allocation.
• Establish and maintain strong relationships with government agencies, local authorities, and other key stakeholders to ensure compliance with regulations and obtain necessary permits and approvals.
• Collaborate with international partners, tourism organizations, and industry experts to leverage resources and expertise for the advancement of the project.
• Conduct market research and analysis to identify emerging trends and opportunities in the tourism industry and develop innovative strategies to capitalize on them.
• Direct and supervise a team of professionals and consultants involved in various aspects of the project, including marketing, operations, and community engagement.
• Monitor and evaluate project performance against established goals and objectives, and implement corrective measures as necessary to ensure project success.
• Represent the organization at meetings, conferences, and events related to Geopark Tourism and serve as a spokesperson for the project.
• Prepare and present regular reports and updates to senior management and project stakeholders on the progress and achievements of the Geopark Tourism initiative.
• Ensure compliance with legal and ethical standards in all aspects of project implementation and management.

Requirements:

• Bachelor's degree in Business Administration, Tourism Management, or a related field; Master's degree preferred.
• Proven experience in international business management, particularly in the tourism sector, with a minimum of 3 years of relevant experience.
• Strong leadership and management skills, with the ability to inspire and motivate a diverse team to achieve common goals.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels, both domestically and internationally.
• In-depth knowledge of the tourism industry, including market trends, customer preferences, and best practices in destination management.
• Demonstrated ability to negotiate and collaborate with government agencies, funding organizations, and community stakeholders to achieve project objectives.
• Analytical and strategic thinking skills, with the ability to develop and implement innovative solutions to complex challenges.
• Proficiency in project management tools and techniques, with experience in managing large-scale projects from inception to completion.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with a willingness to travel as required.
  Fluency in English and proficiency in other languages would be an advantage.

Benefits:

• Competitive salary within the range of RM5,000 – RM7,000 commensurate with qualifications and experience. Fresh grade is encouraged to apply.
• Opportunity to lead a high-impact tourism project with significant potential for growth and development.
• Exposure to international business networks and collaboration opportunities.
  Professional development and training opportunities to enhance skills and expertise.
• Supportive work environment with opportunities for career advancement and personal growth.
• Note: This position is urgent, and interested candidates are encouraged to apply promptly. Only shortlisted candidates will be contacted for further assessment.

To apply, please submit your resume and cover letter detailing your relevant experience and qualifications to [ladyhik@gmail.com /+60125444302].

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Flexible working hours
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture

Qualification

• ICSA qualification, ICSA graduates or ICSA finalist.
• Good command of English and Bahasa Malaysia. Other languages will be added advantage.
• Good interpersonal and communication skills.
• Strong sense of initiative and responsibility and has positive attitude.

Responsibilities

• To assist the Company Secretary in secretarial compliance work for public listed company and its group of companies (“Group”) which include preparation of resolutions, maintenance of statutory records and lodgement of requisite statutory returns to the relevant authorities.
• To assist the Company Secretary in Board and Shareholders matters such as organising meetings which include preparing and circulating board papers, reports, minutes, announcements, and follow-up actions based upon the decisions taken by the Board/Shareholders.
• To assist the Company Secretary in advising the Board, Committees and Management on corporate secretarial and corporate governance matters in decision making processes and to disseminate decisions made thereof.
• Coordinate all matters relating to circular to shareholders, annual report and any other requisite documents relating to any corporate exercise and ensure timely submissions/distributions.
• Liaison with advisers, legal counsels and auditors on all corporate exercises of the Group.
• Liaison with share registrar on securities information.
• Undertake special assignments, ad-hoc functions and related duties as specified by the Board.

Perks & Benefits

• Allowance and bonus
• Open culture
• Personal development opportunities

Role Description

We are seeking a dynamic and experienced Manager of Business Support cum Admin to join our team. In this role, you will be responsible for leading our business support and logistics operations with a strong focus on inventory and stock management. You will collaborate with cross-functional teams to identify problems, develop solutions, and enhance processes to streamline our supply chain operations.

Key Responsibilities

• Lead and manage a team responsible for inventory and warehouse management, ensuring accuracy and efficiency in stock handling.
• Identify opportunities for process improvement and implement solutions to optimize inventory control and stock management.
• Collaborate with cross-departmental teams to address challenges and drive continuous improvement initiatives.
• Manage and optimize consignment stock allocation, ensuring appropriate levels of inventory to meet operational needs.
• Coordinate purchasing activities, including vendor management, negotiations, and procurement processes.
• Oversee E-Perolehan (EP) coordination, ensuring compliance with procurement guidelines and policies.
• Maintain accurate records of inventory transactions, stock levels, and procurement activities.
• Prepare and present regular reports on inventory status, performance metrics, and supply chain operations.
• Lead problem-solving efforts related to inventory discrepancies, stockouts, and supply chain disruptions.
• Conduct performance reviews, provide feedback, and support team members' development and growth.
• Manage office and facilities operations, including maintenance, security, and logistics support.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, or related field.
• Minimum of 2 years of team management experience.
• Understanding of distribution and logistics principles.
• Interest in innovative technologies, with a focus on automation software.
• Proven experience in inventory management, stock control, and logistics operations.
• Strong leadership skills with the ability to motivate and develop teams.
• Excellent analytical and problem-solving abilities.
• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
• Prior experience in project management and process improvement initiatives is a plus.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

要求：

• 至少擁有物業管理/建築或任何其他相關領域的學位，並具有良好的學術成績。
• 熟悉物業管理法 (2013) 以及與物業管理相關的所有其他法案/法規
• 至少 2 年相同相關領域的經驗
• 良好的溝通能力。

職位描述：

• 對操作程序、制度和管理績效的實施進行全面控制。
• 監控服務費、評估費、地租、保險費、水費等帳單的收取
• 管理層可能不時指派的任何其他工作職能。

津貼和福利

• 佣金和獎金
• 醫療保險

Roles Summary / Purpose 

• The primary purpose of the Retails Sales Manager – responsible for maximizing sales team potential, crafting sales plans and justifying those to plans to the upper management by developing the team through motivation, counselling, skills development and product knowledge development.

Retails Sales Manager

• To meet customer acquisition and revenue growth targets by keeping Company competitive and innovative and to identify emerging markets and market shifts while being fully aware of new products and competition status.

Duties & Responsibilities 

• Achieve company sales target by outlet, sales staff, brand and product through weekly monitoring.
• Implement company policy to all branches and enforce all company policies are carried out at all branches.
• Monitor and ensure stock aging and stock turnover day meets target set by company.
• Formulate accurate yearly target plan & mid-term (3 months) road map by analyzing last year performance, supplier direction, market situation and competitor information to forecast future road map.
• Plan and create sales activities with Marcom Department to increase sales, market share and customer loyalty.
• Responds to customer complaints and comments.
• Attend company road show events during setup and throughout the event.
• Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
• Regularly check with employees on their progress on goals; offer coaching or assistance, or revise goals as necessary by conduct short, regular meetings to discuss and record milestones, accomplishments, successes and challenges. 
• To carry out ad-hoc duties assigned by the Management/Superior from time to time.

Requirements:

• Bachelor’s degree in business or related field.
• Minimum of 10 years of experience working in retail industry is compulsory.
• Strong analytical skills to identify trends and sales patterns.
• Experience managing a team and working cross-functionally with marketing, product, and external partners.
• Ability to manage multiple tasks simultaneously and work in a fast-paced, deadline-driven environment.
• Problem solving skills and handle any unforeseen circumstances.
• Possess own transport and willing to travel within Klang Valley Area. 
• Able to work from Monday to Friday 9:00 a.m. to 6:00 p.m and Saturday 10:00 a.m. to 2:00 p.m. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical, Dental & Optical Benefits
• Insurance
• EPF, SOCSO, EIS
• Annual Leave
• Staff Purchase
• Interest Clubs
• Personal development opportunities

We regret only shortlisted candidates will be notified.

工作介紹：

• 透過提供指導、指導和持續培訓來領導和激勵團隊成員，以確保與公司的目標保持一致。
• 透過 Instagram、TikTok 和小紅書等多種管道製定並實施與整體品牌目標一致的全面 KOL 行銷策略。
• 與KOL建立並維持牢固的關係，並充當品牌與KOL之間的主要聯絡人，確保有效的溝通與協作。
• 監督網紅行銷的端到端流程，從識別合適的 KOL/網紅到展示創意簡報和評估績效。
• 協調內容簡介的創建，確保符合品牌準則和 KOL 偏好。
• 使用相關指標和分析工具監控和分析 KOL 行銷活動的績效。
• 提供關鍵建議，探索接觸客戶和增加銷售流量的創新方式。

工作要求：

• 在品牌行銷、KOL/影響者專家或數位行銷領域擁有至少 3 年的可靠工作經驗。
• 在行銷獲取、內容推廣和影響者行銷方面擁有豐富的經驗
• 有美容品牌推廣經驗或對美容保養品有豐富知識者優先。
• 強大的分析能力和做出數據驅動決策的能力。
• 優秀的溝通和團隊管理能力。
• 能夠盡快加入。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 醫療保險
• 產品優點

角色摘要/目的

• 零售銷售經理的主要目的 - 負責最大限度地發揮銷售團隊的潛力，制定銷售計劃，並透過激勵、諮詢、技能開發和產品知識開發來發展團隊，從而向高層管理人員證明這些計劃的合理性。

零售銷售經理

• 透過維持公司的競爭力和創新來實現客戶獲取和收入成長目標，並在充分了解新產品和競爭狀況的同時識別新興市場和市場變化。

職責和責任

• 透過每週監控，實現公司按門市、銷售人員、品牌和產品的銷售目標。
• 向所有分公司實施公司政策，並在所有分公司執行所有公司政策。
• 監控並確保庫存帳齡和庫存週轉日達到公司設定的目標。
• 透過分析去年業績、供應商方向、市場狀況和競爭對手訊息，制定準確的年度目標計畫和中期（3個月）路線圖，預測未來路線圖。
• 與公關部門一起規劃和進行銷售活動，以提高銷售額、市場份額和客戶忠誠度。
• 回應顧客的投訴和評論。
• 在準備期間和整個活動期間參加公司路演活動。
• 處理人員配置問題，例如面試潛在員工、進行評估和績效審查，以及提供或組織培訓和發展。
• 定期與員工檢查他們在目標上的進度；透過召開簡短的定期會議來討論和記錄里程碑、成就、成功和挑戰，提供指導或幫助，或根據需要修改目標。
• 執行管理階層/上級不時指派的臨時職責。

要求：

• 商業或相關領域的學士學位。
• 必須具備至少 10 年零售業工作經驗。
• 強大的分析能力，可以識別趨勢和銷售模式。
• 擁有管理團隊以及與行銷、產品和外部合作夥伴跨職能合作的經驗。
• 能夠同時管理多個任務並在快節奏、截止日期驅動的環境中工作。
• 解決問題的能力並處理任何不可預見的情況。
• 擁有自己的交通工具並願意在巴生谷地區旅行。
• 工作時間為週一至週五上午 9:00 至下午 6:00，週六上午 10:00 至下午 2:00

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療、牙科和光學福利
• 保險
• EPF、SOCSO、EIS
• 年假
• 員工採購
• 興趣俱樂部
• 個人發展機會

我們遺憾的是，只有入圍候選人才會收到通知。

Work Description:

To report directly to Chief Executive Officer via WhatsApp with photos.

Staff Management

Material Management

Material Ordering / Purchases

Machineries Management

Documentations

Progress of Work

Meeting

Any ad hoc duties as assign by the management.

Working Hours : 08.00am-05.00pm (Monday to Saturday)

Perks & Benefits

• Central location
• Personal leave
• Open culture

Responsibilities

• To Maintain and Build Account Relationship
• To Manage for Products Merchandising Display.
• To Prepare Sales Quotation for Customers.
• To Work with Sales Team Members and Provide Support and Assistance When Required.
• To Prepare Cutting Sheets for Production.
• To Coordinate with Production & Logistic Parties for Delivery & Installation.

Requirement

• Required Language: English, Chinese and Malay
• Candidates Must Possess SPM or Equivalent Qualification.
• Able To Interact with Different Levels of People.
• Self-Driven, Committed & Able to Work Independently.

Benefits

• Commission and Incentive
• Company trips
• Medical card
• Company trips
• EPF & SOCSO
• Annual Leave & Medical Leave

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code
• Regular team activities
• Company trips
• Personal leave

工作職責：

• 透過電話、即時聊天和電子郵件就影印機相關問題提供遠端 IT 支援。
• 及時回應服務問題和請求。
• 為整個公司提供技術支援（親自或透過電話）
• 對 LAN/WAN 網路作業系統、軟體和硬體進行診斷和故障排除。
• 配置和安裝驅動程式到個人電腦、筆記型電腦、智慧型手機中，以支援影印機印表機、掃描器功能和掃描到電子郵件功能。
• 識別並解決 Window 10、Mac 作業系統上的影印機印表機掃描器問題。

工作要求：

• 資訊科技文憑/高級文憑
• 良好的溝通能力
• 在一般 IT 基礎設施、桌面/網路管理方面擁有良好的知識和經驗
• 多工效率
• 最好有至少 1 年 IT 支援工作經驗

津貼和福利

• 津貼（旅費、交通費等）
• 中心位置
• 醫療保險
• 開放文化