Total 173 Information Technology job vacancies in The United States of America

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Responsibilities

• Partner with Technology departments to scope and launch operating model, process improvement, and process transformation projects. Apply agile principles to identify business needs, validate key pain points, and determine the business case for change.
• Utilize hypotheses development, data analysis/analytics, and process mapping tools and methods to establish project scope and potential value.
• Conduct research and competitive analysis to incorporate best practices and ensure innovative solutions are developed to address process pain points and value opportunities.
• Collaborate with business stakeholders to support the creation of innovative solutions by leveraging agile methodologies and addressing process pain points and value opportunities.
• Plan and conduct functional and cross-functional working sessions to develop future-state process models that address value opportunities.
• Conduct best practice assessments and benchmarking as required to ensure projects are aligned with industry standards.
• Develop and execute project plans, including the establishment of Steering Teams and mobilizing project teams in support of efforts.
• Drive culture change within the organization by reducing time to market, boosting quality, raising employee morale, and fostering adaptability.

Requirements

• Bachelor's degree in Computer Science / Information Technology; advanced degree preferred.
• Proven track record of successfully leading technology productivity programmes or similar initiatives in a large-scale organization.
• Strong understanding of agile principles and methodologies, with experience applying them to drive process improvement and transformation projects.
• Proficiency in data analysis/analytics, process mapping, and other relevant tools and methods.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and senior leadership.
• Demonstrated ability to drive culture change and foster innovation within an organization.
• Project management certification (e.g., PMP) preferred.
• 10 years of experience in a leadership role within technology, operations, or related fields.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Responsibilities

• Partner with Technology departments to scope and launch operating model, process improvement, and process transformation projects. Apply agile principles to identify business needs, validate key pain points, and determine the business case for change.
• Utilize hypotheses development, data analysis/analytics, and process mapping tools and methods to establish project scope and potential value.
• Conduct research and competitive analysis to incorporate best practices and ensure innovative solutions are developed to address process pain points and value opportunities.
• Collaborate with business stakeholders to support the creation of innovative solutions by leveraging agile methodologies and addressing process pain points and value opportunities.
• Plan and conduct functional and cross-functional working sessions to develop future-state process models that address value opportunities.
• Conduct best practice assessments and benchmarking as required to ensure projects are aligned with industry standards.
• Develop and execute project plans, including the establishment of Steering Teams and mobilizing project teams in support of efforts.
• Drive culture change within the organization by reducing time to market, boosting quality, raising employee morale, and fostering adaptability.

Requirements

• Bachelor's degree in Computer Science / Information Technology; advanced degree preferred.
• Proven track record of successfully leading technology productivity programmes or similar initiatives in a large-scale organization.
• Strong understanding of agile principles and methodologies, with experience applying them to drive process improvement and transformation projects.
• Proficiency in data analysis/analytics, process mapping, and other relevant tools and methods.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and senior leadership.
• Demonstrated ability to drive culture change and foster innovation within an organization.
• Project management certification (e.g., PMP) preferred.
• 10 years of experience in a leadership role within technology, operations, or related fields.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

We need a technology specialist to join our in-house Information Security Services team in a long term position. The successful candidate will design, develop, test, operate and support security technologies to enhance the security strength of our organization.

We are looking for a responsive and highly productive technology professional who is passionate in solving security challenges and embracing new technologies.

• Evaluate, design, build, test, operate and support security solutions for protecting the Bank’s information assets hosted in data centers and public clouds (e.g. AWS, GCP, Azure)
• Design and develop highly resilient and secure systems
• Integrate, manage, and operate hardware security modules
• Integrate with other application/platforms to deliver security services
• Build, integrate, test, and deliver solutions using a CI/CD pipeline
• Support other applications teams in the integration with security services
• Perform production monitoring and support, as well as responding to incidents
• Continuously enhance security systems and automate processes to increase resiliency and productivity

Requirements

• Working experience developing applications or managing infrastructure services for public cloud such as AWS and GCP
• Programming skills in at least Java and one other programming language: Python, JavaScript (NodeJS), GO
• Working experience as a software developer (in full stack development, cryptography, APIs) or systems implementor/integrator (implementing Identity and Access Management software, data protection solutions) and preferably in the information security domain
• Experienced in performing requirements gathering, system analysis and design, application development, application testing (functional, performance), deployment using CI/CD pipeline, and production support
• Bachelor’s degree in Computer Science or equivalent
• Able to travel on a need to basis
• Functional / Technical Competencies
• Possess knowledge of information security principles, secure coding practices, and cryptography
• Possess strong technical knowledge in operation systems, networking, databases, Internet technologies, public cloud, private cloud and containers
• Possess knowledge about designing and developing highly resilient applications
• Working knowledge of Linux and shell scripting
• Working knowledge of using a CI/CD pipeline

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

We need a technology specialist to join our in-house Information Security Services team in a long term position. The successful candidate will design, develop, test, operate and support security technologies to enhance the security strength of our organization.

We are looking for a responsive and highly productive technology professional who is passionate in solving security challenges and embracing new technologies.

• Evaluate, design, build, test, operate and support security solutions for protecting the Bank’s information assets hosted in data centers and public clouds (e.g. AWS, GCP, Azure)
• Design and develop highly resilient and secure systems
• Integrate, manage, and operate hardware security modules
• Integrate with other application/platforms to deliver security services
• Build, integrate, test, and deliver solutions using a CI/CD pipeline
• Support other applications teams in the integration with security services
• Perform production monitoring and support, as well as responding to incidents
• Continuously enhance security systems and automate processes to increase resiliency and productivity

Requirements

• Working experience developing applications or managing infrastructure services for public cloud such as AWS and GCP
• Programming skills in at least Java and one other programming language: Python, JavaScript (NodeJS), GO
• Working experience as a software developer (in full stack development, cryptography, APIs) or systems implementor/integrator (implementing Identity and Access Management software, data protection solutions) and preferably in the information security domain
• Experienced in performing requirements gathering, system analysis and design, application development, application testing (functional, performance), deployment using CI/CD pipeline, and production support
• Bachelor’s degree in Computer Science or equivalent
• Able to travel on a need to basis
• Functional / Technical Competencies
• Possess knowledge of information security principles, secure coding practices, and cryptography
• Possess strong technical knowledge in operation systems, networking, databases, Internet technologies, public cloud, private cloud and containers
• Possess knowledge about designing and developing highly resilient applications
• Working knowledge of Linux and shell scripting
• Working knowledge of using a CI/CD pipeline

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Drive security projects across the region which involves vendor management, collaboration with stakeholders, business users and application teams
• Lead overall end-to-end project delivery
• Keep abreast of relevant technology to improve service delivery
• Identify areas of improvement through process improvement and/or automation.
• Provide technical expertise and guidance to internal teams on cybersecurity-related matters.
• Contribute to the continuous improvement of security processes, tools, and technologies.

Requirements

• Degree in computer science, engineering, or other computer-related field of study.
• CISM, CISSP, GIAC, or relevant security certification would be an advantage.
• Prior experience in implementing/managing security solution
• Process strong interest in new system development/evaluation.
• Ability to work in a fast-paced environment and keep pace with technical/operational innovation.
• Good communication skills.
• Self-motivated with ability to work with minimal supervision
• Experience in managing endpoint-related security applications such as Anti-Virus, EDR and DLP
• Knowledge and understanding of emerging risk areas, e.g. mobile, remote access, wireless technologies, DLP, Windows and Unix-based operating systems, etc.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Able to work closely with the applications teams and architects to drive high quality application development, raising the bar of engineering practices, and value adding to the technical delivery.
• Directing development teams using a hands-on approach.
• Establishing and owning engineering practice by improving current practices and coming up new practices were ever required.
• Create strategy, guidelines to improve software development, delivery with world-class quality outcomes.
• Define and own software standards, patterns, methodologies, and practices including software quality, execution of agile software delivery.
• Able to project manage and allocatedevelopment capacity to completescheduled task.
• Ensure agreed architecture is implemented by development team using agreed patterns with engineering teams and architects.
• Perform POC’s and come up with patterns and frameworks.
• Transform requirements into architecture and blueprint for the solution being created. Conversion that is based on several factors: previous, successful design patterns, reference architectures and enterprise architecture guidance.
• Understands business functions, construct a solution architecture around Microservices and APIs, and be able to decompose monolith applications into meaningful implementable Microservices and APIs in a Cloud/DevOps environment.
• Lead and provide technical leadership and guidance to the development team, during the SDLC. Get development team’s buy-in into accepting the design to be implemented.
• Ensure that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles. Act as the bridge between Enterprise / Application Architecture and Delivery.

Requirements

• Experience and understanding of Engineering practises.
• Experience in design Cloud native, Event based and Microservice Architecture.
• Deep End-to-End Enterprise Architecture understanding, including Enterprise Java Stack (JEE), Rich UI and Front-End technologies, Middleware technologies (Tibco, Solace etc), Mainframe technologies, Databases (SQL & No SQL), Data Warehouses, and Core Banking solutions.
• Experienced in streaming technology or framework such as Kafka and able to select suitable technology for given situation, code quality Api/tool, logging/tracing, circuit breakers.
• Experienced working in a cloud native work environment, spring cloud data, Spring Security, oAuth, service monitoring on cloud, PaaS environment such as Pivotal, Kubernetes.
• Deep understanding of Enterprise Integration and Messaging Patterns, SOA Governance practices.
• Strong communication skills including engaging senior management on strategic plans, leading project steering committees and status updates etc.
• Experienced in Agile methodology.
• Ability to work independently and handle multiple concurrent initiatives.
• Excellent organizational, vendor management, negotiation, and prioritization skills.
• Excellent team player and strong interpersonal skills.
• Proactive and able to work under pressure, strong problem-solving skills and positive “can do” attitude.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

The Team:

The Credit Trading Analytics team is part of the Investment Trading and Technology (ITT) division at DBS and is responsible for designing and building auto-quoting tools and solutions while also helping traders uncover patterns and assimilate market information.

Your Role:

We are seeking a professional who is able to provide key subject matter expertise in the design and build of automated and machine learning based OTC trading tools, including but not limited to auto-execution workflows. The ideal candidate will have some experience building and designing these tools for other banks, technology, trading or investment firms. You will also need to communicate effectively with all the stakeholders involved.

Skills and Experience Required:

Basic Qualifications:

• Bachelor’s degree in Computer Science, Finance, Business Administration, Mathematics, Statistics or the equivalent
• Experience as a Scrum Master will be preferred
• Good experience with SQL-based RDBMS
• Some experience with Hadoop, NoSQL, any open stack ETL & query tools
• Good understanding of Data Analysis in relation to Business Process Modelling
• Understanding of Auto-execution trading workflows utilising machine learning models in an OTC trading setting
• Experience with leading BI tools a plus (Tableau)
• Experience with other programming or scripting languages (e.g. Unix, SQL Script, JAVA, Python)
• In depth understanding of trading systems (Bloomberg, Reuters and FIX protocol)

Preferred Qualifications:

• Financial markets experience a plus
• Ability to prioritize and manage multiple concurrent tasks in a fast-paced environment
• Excellent time management, scheduling, and organizational skills
• Ability to work effectively under tight timelines and schedules
• Ability to work both independently and as a contributing team member
• Ability to sense the importance or impact of issues and situations and take appropriate actions
• Must be flexible, innovative, and self-motivated
• Must have the flexibility to work extra hours to meet corporate and departmental goals

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we managethe majority ofthe Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Collaborate and work with Engineering team to develop technical solutions, plans and configuration, in response to requirements from Business and Application teams. Deliver to the deployment team for execution.
• Establish configuration standard and design guideline for UINX and system software, covering availability, performance, resilience, monitoring, backup and recovery functional areas.
• Provide technical assistance to development team and operation teams.
• Good in writing scripts using perl,ksh and phyton.
• Troubleshoot and drive system recovery. Escalate problems with actual or potential major impact to problem management and IMS management. Perform root cause analysis and ensure planned actions are carried out to prevent recurrence. Must be proactive and possess a sense of urgency during service recovery
• Lead and control the delivery of outsourcer technical team of system administrators.
• Ensure the supportability of the OS and system software. Plan and lead upgrade projects.
• Review and approve change requests. Supervise execution for major change
• Conduct performance analysis and tuning
• Track and drive patch management for all OS software. Track, plan and drive software upgrades to ensure continuous supportability.
• Manage backup and recovery
• Establish adequate monitoring to ensure efficient and reliable service delivery
• Apply new technology and process to improve system supportability, recoverability, availability and performance.
• Provide operational excellence and skills on OS and system software to support various project phases (requirement gathering, design, procurement, implementation and hand-over to operations).
• Provide technical guidance and mentoring to help develop less experienced engineers.
• Support audit and compliance activities.
• Conduct capacity planning and performance management.
• Ready to work in 24*7 Shift and monitoring the email and alert notifications.

Requirements

• Possess good technical knowledge of AIX, operating system and system services (volume manager, file system, NTP, DNS, clustering, SSH, TSM, ITM etc).
• Experience in troubleshoot and performance tuning of AIX.
• Experience in implementing and operating AIX server clustering such HAMCP , GPFS .
• Data communication and network knowledge.
• Experience in middleware and application execution in the UNIX environment is an added advantage

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

In our digital transformation journey ahead, we intend to build loosely coupled but tightly aligned components that are built expecting to be reused for repeatability and consistency while being able response to changes quickly.

Our systems and applications must adopt common services, platforms, architectural principles, and design patterns. There is a need for an overarching strategy, architecture roadmap that enables our engineering teams to design and build new capabilities & features that are aligned to an end-state vision of how these systems and applications will operate within this architecture framework and being able to engineer them accordingly. The technology runway provides a set of framework and re-usable patterns to enable a consistent approach to security, maintainability and reliability.

Responsibilities

As an Enterprise Architect at our bank, you will be at the intersection of technology innovation and regulatory compliance, ensuring that our systems are not only at the cutting edge of technology but also fully compliant with stringent regulatory standards. Your work will directly contribute to the bank’s operational excellence, resilience, and trustworthiness in the eyes of our customers and regulators alike. In this role, the EA act as a change agent who works closely with various stakeholders including technology heads, business, business analysts, application team, infrastructure specialists, platform architects and other domain architects. EA will also advocate innovation through the exploitation of emerging technologies to drive market differentiation by forging partnership with the stakeholders and the Centre of Excellence (CoE) team.

• Organization Responsibilities: Shall perform the role of a trusted technology advisor / enterprise solution architect. Expected to drive large transformation work – existing and new. Ability to mentor and guide technical teams, fostering an environment of continuous learning and improvement. Collaborates with different engineering teams to develop and agree on system integration standards.
• Comprehensive Domain Knowledge Application: Apply extensive domain knowledge in savings, payments, credit cards, investments, and other digital banking services to the design and architecture of banking solutions.
• In-Depth Technical Architecture Review: Conduct thorough reviews of existing technical architectures, including software applications, infrastructure, and data management systems, ensuring they align with best practices for scalability, reliability, and security. Conduct in-depth analysis of our current systems and processes to identify opportunities for improvement and integration.
• Architectural Strategy and Vision: Develop and refine the architectural strategy for the bank, encompassing software, infrastructure, and cloud services. This includes establishing a clear vision that supports the bank’s objectives and growth. Evolve a conceptual solution and work with the eco-system and provide directions to the independent solution streams. Stitch it together by iterating with the stakeholders and other technology architects deriving from a business need.
• Application Engineering: Demonstrate proficiency in engineering key application technologies. Possess deep expertise in developing and maintaining robust web, middleware, and mobile applications, leveraging frameworks such as React, Angular, Spring Boot for accelerated development and enhanced scalability. Champion the adoption of industry-standard APIs to facilitate seamless integration between systems, ensuring interoperability and flexibility in the banking ecosystem. Harness the power of streaming platforms like message queue and Kafka to enable real-time data processing and analysis, empowering the bank to make data-driven decisions and deliver personalized customer experiences. Stay abreast of emerging technologies and trends in application development, continuously refining engineering practices to drive efficiency, agility, and innovation across the organization's technology landscape.
• Established Standard Adoption: Develop and document application of design principles, service catalogues, patterns that can be adopted as the enterprise and solution architecture standards. Drive design consistency across the bank and reduce repeated and duplication of work. Communicate and enforces Enterprise Architecture models across the bank. Ensure proper documentation of standard processes and best practices in place. Promote standards, re-usable patterns, codes, API. Drive architecture and design consistency across the bank.
• Resilience and Disaster Recovery: Design and implement resilient system architectures that minimize downtime and data loss in the event of failures or cyber-attacks. Oversee the creation of disaster recovery plans that ensure quick recovery and continuity of operations.
• Performance Optimization: Analyze current systems to identify bottlenecks and inefficiencies. Propose and implement solutions to enhance performance, ensuring the bank’s technology platforms can handle growing transaction volumes and user demands smoothly.
• Scalability and Flexibility: Ensure architectures are designed to scale effectively with the bank’s growth, adapting to changing business needs and customer demands. This includes leveraging cloud technologies and modern architectural frameworks to facilitate flexibility.
• Integration and Interoperability: Design systems that ensure seamless integration and interoperability between different banking domains, facilitating a unified customer experience that allows easy access to savings, payments, credit cards, investments, and other banking products.
• Regulatory Compliance and Security: Design and implement technology solutions that comply with banking regulations and standards (e.g., MAS Technology Risk Management, GDPR, PCI DSS) to ensure data protection, privacy, and security.
• Site Reliability Engineering (SRE) Alignment: Adopt SRE principles to enhance system reliability and performance. This includes defining service level objectives (SLOs) and indicators (SLIs), implementing automation for deployment and scaling, and developing resilience testing practices (e.g., chaos engineering).
• Proactive Risk Identification and Mitigation: Employ advanced risk assessment methodologies to identify potential system vulnerabilities, failure scenarios or regulatory compliance gaps. Develop mitigation strategies to address these risks proactively, ensuring the bank remains ahead of potential threats.

Requirements

We are seeking a talented Enterprise Architect (EA) who have the passion for architecting and solutioning large, multi-technology across multiple business units. The incumbent has a balanced mix of technical and business skills, who can operationalize strategy through detailing implementation. The EA is an experience application and solution architect, an expert in application engineering in a cloud native environment.

The enterprise architect is responsible for the design and review of applications or services. The incumbent is a hands-on engineering lead who crafts and reviews applications design and architecture patterns. You will define and drive business-IT solutions that use innovative business processes, architectural and technical frameworks to provide high value solutions to complex business problems.

• An expert in application solution design and engineering with experience across some of these common technology stack e.g. web, mobile development using Kotlin, React, Angular, API technology, message streaming, middleware etc.
• Good understanding of DevOps, SRE, and Agile methodology and tools
• Demonstrated expertise in reviewing and designing complex technical architectures, including detailed knowledge of software development practices, infrastructure components (e.g., servers, databases, networks), cloud computing models (IaaS, PaaS, SaaS), and modern architectural approaches (e.g., microservices, event-driven architectures).
• Experienced working in a cloud native work environment including public cloud, containers, server-less. Familiarity and some hands-on experience with common technology – e.g., Java, Springboot, Kong API Gateway, OpenShift, AMQ, Kafka, AWS etc.
• Ability to have conversations and present propositions to the senior management and carry the relationship along driven by content. Excellent verbal, written communication skills and executive presence
• Strong leadership skills, with the ability to inspire and manage cross-functional teams.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• Minimum 10 years of experience in solutioning for large complex programs preferably with experience in banking solutions

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Documentation review for client onboarding and static data maintenance and transactions documents.
• Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases.
• Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
• Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
• Generate and follow through with various reports (eg: daily & exception reporting, aging etc.).
• Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems.
• Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
• Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.

Requirements

• Familiar with Client Onboarding & Data Maintenance.
• Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate).
• Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge.
• Able to work in fast paced environment.
• Good communication skills.
• Knowledge of banking operations, account opening, client's data processing and updating.
• Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred.
• Work location is Jurong East.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform day-to-day operational activities in relation to Inward Telegraphic Transfer (ITT) / Outward Telegraphic Transfer (OTT), which may include undertaking shift work, OT (where needed) to ensure BAU continuity; and support on non-biz days (where applicable).
• Ensure completeness and correctness of customer instructions before processing, with zero tolerance for error as job entails handling remittance transactions that is of significant financial & reputational risk.
• Perform daily reconciliation of ITT/OTT payments.
• Requires high speed handling over the repair of remittance transactions, abiding by strict cut-off times (e.g., by currency / customer requests), whilst maintaining accuracy & quality over output.
• Collaborate widely with internal stakeholders and ensure that their ITT/OTT payment related queries are timely addressed, and issues timely resolved.
• Ensure timely escalation of system issues and work with tech counterparts to resolve those issues.
• Engagement in ITT/OTT related projects/initiatives rollouts. Participate in LV testing.
• Engagement in Risk and Control initiatives and projects, not limited to control deep dives, pre-audit reviews, risk self-assessments, coordination of internal, external, and regulatory audits.
• Issue/incident and error management and the related follow up and reporting.

Requirements

• Minimum 2 years’ experience in payment operations processing.
• Prior experience in payment operations preferred; with knowledge on SWIFT Payment Messages (e.g., MT103/202/202cov) and relevant systems IPE, AMH, FRSP, OCR, CICSH/MADAME.
• Ability to work staggered hours or on shift on rotation basis and participate in weekend LVs.
• Ability to work overtime (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.
• Ability to work on SG public holidays when the need arises.
• Ability to work under stress with a sense of urgency to meet various currency cutoff times and customer’s specific SLA with zero error rate.
• Speed & Accuracy — Role requires processing transactions at high speeds, whilst maintaining vigilance & accuracy over the manual repairs and inputs.
• Zero tolerance for error/ambiguity – role entails posting financial transactions on daily basis; and entails high financial exposure risk.
• Comfort with variable workload that is dependent on customer payment volumes, not a fixed output per day.
• Teamwork, Dependability, Strong risk & controls mindset and meticulous.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Technology and Operations (T&O) enables and powers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities:

• Perform day-to-day operational activities in relation to Inward Telegraphic Transfer (ITT) / Outward Telegraphic Transfer (OTT)
• Ensure completeness and correctness of customer instructions before processing, with zero tolerance for error as job entails handling remittance transactions that is of significant financial & reputational risk
• Perform daily reconciliation of ITT/OTT payments
• Prior experience in payment operations preferred; with knowledge on SWIFT Payment Messages (e.g. MT103/202/202cov) and relevant systems IPE, AMH, FRSP, OCR, Finacle, CICSH/MADAME.
• Requires high speed handling over the repair of remittance transactions, abiding by strict cutoff times (e.g. by currency / customer requests), whilst maintaining accuracy & quality over output
• Collaborate widely with internal stakeholders and ensure that their ITT/OTT payment related queries are timely addressed, and issues timely resolved
• Ensure timely escalation of system issues and work with tech counterparts to resolve those issues
• Engagement in ITT/OTT related projects/initiatives rollouts. Participate in LV testing
• Engagement in Risk and Control initiatives and projects, not limited to control deep dives, pre-audit reviews, risk self-assessments, coordination of internal, external, and regulatory audits
• Issue/incident and error management and the related follow up and reporting

Requirements:

• Minimum 2 years experience in payment operations processing
• Takes initiative & able to work independently with minimal supervision
• Ability to work under stress with a sense of urgency to meet various currency cutoff times and customer’s specific SLA with zero error rate
• Able to work staggered hours or on shift on rotation basis and participate in weekend live testing
• Ability to work overtime (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods
• Able to work on SG public holidays, as this role is supporting Hong Kong
• Speed & Accuracy — role requires processing transactions at high speeds, whilst maintaining vigilance & accuracy over the manual repairs and inputs
• Zero tolerance for error/ambiguity – role entails posting financial transactions on daily basis; and entails high financial exposure risk
• Comfortable with variable workload that is dependent on customer payment volumes, not a fixed output per day
• Teamwork & Dependability — Staff’s commitment & dependability to fulfil BAU obligations even in times of high volumes and stress
• Strong risk & controls mindset and meticulous with an eye for details

Apply Now

We offer a competitive salary and benefits package with career professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Candidates are not required to fulfil all the requirements and will be considered if they have skills that are relevant to our projects.

Job Duties & Responsibilities

• Management of network daily activities; implement change, review change script and support incident and problem troubleshooting .
• Responsible to come up network solutions (engineering) requested from Biz and engineering for next generation Data center network.
• Responsible to deliver network projects with team upon the completion on time.
• Responsible to work with respective Data center network members on the review of network architecture and detail design.
• Responsible to work with the respective server and application teams’ members in troubleshooting and identify root cause & for the completion of network initiatives.
• Responsible to work with respective countries’ s network team members on the review of network architecture and design, troubleshooting, as well as to work on the replacement of EOS network system or devices.
• Responsible for network devices, as well as appliances, vulnerability review and assessment.
• Advanced troubleshooting production problems with RCA and fault diagnosis
• Ensure system compliance with all established information security policies
• Perform period health check of network devices.
• Prepare technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements.
• Ready to be on call for 24x7 support, including weekends.
• Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
• Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
• Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
• Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
• Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
• Ability to work closely with various line of business technologies from junior to management level.
• Change governance on all the monitoring changes for production implementation
• Perform on call duty on rotation basis.
• Manage and provide ongoing support for the daily operations of the infrastructure
• Responsible for performance monitoring, code deployments, infrastructure upgrades/patching in UAT and production.
• Develop to enhance and improve the system for new functionalities.
• Manage and support penetration testing, audits and regulatory inspections.

Experience

• The person should have over 10 years of network engineer experience with the following skills and competencies:
• Experience in Data center network design and problem (incident) support Experience with Cisco and Arista products specially DCI technology OTV, Vxlan, VPC.
• Experiences in network automation via Ansible, Python,
• Knowledge and experience in employing and using various networking trace tools, i.e. Sniffer, Wireshark, riverbed net profiler, NetBrain, Gigamon and etc.
• Certifications such as CCNP or above level in networking is an advantage
• Prior experience like DC Move, Server migration is an advantage.
• In depth knowledge of Cisco Routers & Switches (ASR1K, ISR 4K, Cisco 9K , 4500-X)
• Hands on knowledge of advanced routing, switching and other network infrastructure technologies such as:BGP, OSPF, PBR
  MPLS, dark fiber (DWDM) technology
  DMVPN, GRE, IPsec VPN, QoS, Multicast
  Cisco SD WAN Knowledge
  
• Experience with F5 Load balancers
• Knowledge and experience in employing and using various networking trace tools, i.e. Sniffer, Wireshark, riverbed net profiler, NetBrain, Gigamon, ELK etc
• Excellent communication and organizational skills and able to work with little or no supervision.
• In-depth knowledge of application or infrastructure monitoring systems in multi-platforms environment will be an added advantage.
• Excellent organizational and prioritization skills.
• Excellent team player and strong interpersonal skills.
• Proactive and able to work under pressure.
• Strong problem-solving skills and positive attitude.
• “Hands on”, self-driven to keep pace in a fast paced and highly technical environment. Desire to learn and grow with the organization.
• Self-motivated team player with strong analytical skills.
• Experience in banking or financial services institutions preferred.
• Bachelor’s degree or diploma in IT or equivalent. Major in cybersecurity or related areas would be an added advantage.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Administration and management (technical operations) of firewall infrastructure
• Evaluate and upgrade firewall hardware and/or firmware
• Coordinate with vendor, deploy, configure and manage Firewall devices according to system engineering design
• Coordinate with information security governance team to align IT infrastructure with established standards
• Ensures system compliance with all established information security policies
• Perform period health check and tuning of firewall devices
• Performs technical assessment of any non-well defined or complex firewall change requests prior to implementation
• Performs regular review of firewall rulebases and recommend necessary optimization actions
• Assists Level 1 Support Engineers during problem determination and resolution whenever necessary.
• Planning and recommending overall improvements in firewall management
• Device Access management
• Advanced troubleshooting production problems with RCA and fault diagnosis
• Performance and historical trend analysis
• Implements changes to firewall infrastructure hardware in order to correct errors or enhance functionality
• Develops processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes.
• Prepares technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements.
• Management of network daily activities; incident and problem management
• Responsible to work with respective team members on the review of network architecture and design
• Responsible to work with the respective server and application team's members
• Responsible to work with the respective network vendor's teams for the trouble-shooting, identification and resolution of network problems
• Responsible for network devices, as well as appliances, vulnerability review and assessment.
• Responsible for network devices, as well as appliances, change implementation review and assessment
• Responsible to conduct pre / post implementation plan review
• Responsible to conduct and train Level 1 engineers, i.e. to empower and equipped the L1 engineers with the knowledge to run and maintain Data center network
• Coordinate with information security governance team to align IT infrastructure with established standards
• Change requests prior to implementation
• Advanced troubleshooting production problems with RCA and fault diagnosis
• Design and monitor operations metrics on a monthly basis to keep track of key operation metrics
• Ready to work in shifts including public holidays
• Ready to be on call for 24x7 support during shifts

Requirement

• Experience: Minimum 8 years firewall operations and/or management role
• Certification : CCSA, CCSE, JNCIA-FWV, JNCIA-SEC, JNCIS-SEC (Preferred but not mandatory CISSP, CISM, ITIL Foundation)
• Checkpoint Firewalls, Juniper Netscreen / SRX Firewalls, VPN Technologies, DNS, NTP, 2 Factor Authentication technologies.
• Ability to work independently or as a team player.
• Experience in highly complex data center network design and support
• Experience with Cisco and Arista products specially DCI technology
• Experience with Cisco and Arista Software Define network (ACI, DNAC, etc)
• Strong hands on experiences on Fabric Patch, OTV, VPC+, Vxlan, Mlag, MP-BGP
• Knowledge and experience in employing and using various networking trace tools, i.e. Sniffer, Wireshark, riverbed net profiler, NetBrain, Gigamon and etc.
• Pro-active, dynamic and with good analytical/conceptual thinking.
• Certifications such as CCIE or above level in networking is an advantage
• Python or Linux shell scripting skill is a plus

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function

Consumer Banking Operations (CBO) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Consumer Banking Operations (CBO), we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform deposits, cards and unsecured loans reconciliation, including investigation of breaks, managing General Ledger (GLAO) certification process, ensuring timely tracking of GL outages and resolutions with prompt escalation & reporting of Key Risk Indicators (KRI) to Management.
• Maintain proper management oversight to ensure all requests & operational tasks are processed within specified service standard, timely and accurately. Identify operational risks and implement measures to address/mitigate the risk
• Lead & drive the team to challenge status quo and execute changes in an effective manner, engaging team on process improvement in providing ideas/initiatives in digitization and automation
• Guide and supervise team members to ensure tasks/processes are executed in accordance to the documented guidelines and control principles.
• Collaborate widely to establish & maintain effective relationship and work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution.
• Leverage on internal and external data and use analytics techniques to provide data-driven insights, re-engineer and eliminate existing process frictions in realizing Design-For-No-Ops strategy.
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights
• Provide User Requirements & perform User Acceptance Test/Live Verification and ensure all initiatives/production fixes are addressed with smooth operations.
• Ensure timely updates of SOPs/process maps & prompt communication to team
• Support Area Manager on project/initiatives, engage & coach team on process improvements to manage & drive team’s performance & achieve team objectives

Requirements

• Degree in Accounting, Banking or related field.
• Minimum 7 years in banking or financial services with strong background in reconciliation an settlement process.
• Minimum 5 years people management experience including managing team, setting goals, and driving performance.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across departments, stakeholders, senior management and internal staff.
• Strong knowledge in MS Office tools such as Words, Excel, Powerpoint and ability to demostrate good understanding in Accounting principles and applications such as GLAO, PSGL and tools used in reconciliation operations.
• Proven experience in business systems and processes especially in areas of Consumer Debit/Credit cards, Current/Saving accounts and Scheme settlements with good track record of implementing process improvements and driving operational excellence.
• Ability to collect and analyse data and draw insights and make recommendations.
• Must be of sufficient maturity, confidence and experience to be able to independently engage Tech Support & stakeholders on project related matters as well as to escalate and articulate issues and proposed resolutions.
• Meticulous with strong analytical skills and pro-active in solving problems.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.