Back in 1998, we pioneered the concept of an included cash OUTbonus: where you get 10% of your paid premiums back in cash for remaining claim free. Since then, weโve paid approximately R6.1 billion in OUTbonuses to more than 880 000 clients*.
We also expanded our personal product offering to include OUTsurance Business, OUTsurance Life Insurance, funeral cover, and pet insurance. *Internal data 1998 to 31 January 2023.
We boast an impressive list of industry awards, from being named the preferred car insurance and home insurance brand as per the 2022/2023 Ask Afrika Icon Brandsโข Benchmark Survey to being awarded the title of short-term insurer of the year in the 2023 News24 Business Awards.
In 2022, we walked away with top honours in the 2022/2023 Ask Afrika Orange Indexยฎ Award, achieving first place for service excellence in the funeral insurance category.
Visit outsurance.co.za for a detailed list of awards.
๐๐ถ๐๐๐ผ๐ฟ๐
1998 โ OUTsurance is established in South Africa, providing short-term insurance directly to the public. 2008 โ Youi, modelled on OUTsurance is luanched in Australia, offering short-term personal lines insurance. 2010 โ OUTsurance Life is established in South Africa, providing basic and underwritten life insurance products. 2022 โ OUTsurance Group Limited lists on the Johannesburg Stock Exchange. 2024 โ OUTsurance commences operations in the Republic of Ireland in 2024, providing motor and home insurance to Irish consumers.
OUTsurance is a member of the Rand Merchant Investment Holdings (RMI) Group and an approved financial services provider.
Rating Reviews
Rating is calculated based on
3
reviews and is evolving.
Pros: OUTsurance offers a structured environment for learning the insurance industry inside and out. There's a strong emphasis on teamwork and customer focus, which is great for developing essential skills. The benefits package is competitive for the region, and I felt my job was secure.
Cons: While leadership is generally supportive, communication channels can sometimes be slow or unclear, leading to occasional frustrations with process changes. Career advancement opportunities, while present, can feel a bit competitive and sometimes depend more on tenure than pure merit.
Advice to Management: Enhance transparency in leadership communication regarding strategic shifts and operational changes to ensure smoother team adaptation and reduce uncertainty.
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Pros: The hybrid model offers some good work-from-home days each week. It's nice to break up the drive to the Centurion office. This setup helps a bit with managing personal appointments, especially for a Claims Specialist.
Cons: True work flexibility isn't really there. You don't get much say in your WFH schedule; it's mostly fixed. Changing a day for an unexpected reason can be a real hassle, which impacts personal plans.
Advice to Management: Consider giving teams more input on their hybrid schedules. A little more trust and autonomy around WFH days would significantly improve morale in the insurance industry.
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Pros: You've got really friendly colleagues, which helps a lot when you're dealing with tough calls as a Claims Specialist. There's good team support within the Pretoria office, which is a big plus in the insurance industry.
Cons: The company culture can feel a bit stifling sometimes; it's not always open to new ideas. It's a very targets-driven corporate environment, so that pushes the stress levels up quite a bit.
Advice to Management: Try to empower teams more and really listen to employee feedback beyond just the usual surveys. A bit more flexibility would also go a long way.
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What's the interview process like at OUTsurance for an insurance underwriter role in South Africa?
My interview process at OUTsurance involved a phone screening, followed by a competency-based interview, and a final interview with a senior manager. It was quite thorough, giving me a good feel for the company's culture and expectations for roles in the insurance industry.
What kind of medical aid and retirement benefits does OUTsurance offer its employees in South Africa?
OUTsurance provides comprehensive medical aid options, often with contributions from the company, and a solid retirement fund that includes both provident fund and pension fund choices. These benefits are designed to support employees' health and financial future.
What is the typical work environment like at OUTsurance, especially for tech roles in Johannesburg?
OUTsurance fosters a collaborative and performance-driven culture, often described as busy but supportive. Expect a professional yet approachable atmosphere where teamwork is encouraged, particularly within the IT department.
What is the typical salary range for an IT graduate at OUTsurance in South Africa?
For IT graduates joining OUTsurance in South Africa, entry-level salaries are generally competitive within the financial services sector. While exact figures vary based on specific roles and market conditions, expect a starting package that reflects the industry standard for tech talent.
What kind of health and wellness benefits does OUTsurance offer to its employees in South Africa?
OUTsurance provides comprehensive medical aid options and also offers wellness programs that support employee health. These benefits are designed to help employees manage their well-being effectively throughout their careers with the company.
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