Total 3 F&B / Tourism / Hospitality job vacancies in Pahang

Perks & Benefits of working in Genting Highlands!

• Complimentary Hotel Stay
• Accomodation provided 
• Entitlement for allowance (T&C applied) 

Other Perks & Benefits to this position!

• Employee equity
• Commission and bonus
• Regular team activities
• Personal leave
• Open culture
• Medical Benefit
• Dental & Optical Benefit
• Health Screening Subsidy
• Gym Membership Subsidy
• Team Building Subsidy
  
  

Responsibilities:

• Provide a welcoming and efficient check-in/check-out experience, ensuring high guest satisfaction.
• Collect payments and deposits, maintaining professionalism and cleanliness in the reception area.
• Manage reservations from diverse channels (OTA, Phone, Walk-ins, Website).
• Collaborate with the housekeeping supervisor for optimal room allocation and special arrangements.
• Address guest complaints promptly and professionally.
• Facilitate the collection of guest feedback for continuous improvement.
• Provide detailed information about the hotel, room options, rates, amenities, and activities.
• Conduct night audits and generate management reports.
• Perform ad hoc tasks as required, demonstrating adaptability and a proactive approach to responsibilities.

Requirements:

• Able to work shifts and on public holidays, 6 days a week.
• Team player with a pleasant personality.
• Can communicate well in English and Bahasa Malaysia (verbally).
   

Perks & Benefits of working in Genting Highlands!

• Complimentary Hotel Stay
• Accomodation provided 
• Entitlement for allowance (T&C applied) 

Other Perks & Benefits to this position!

• Employee equity
• Commission and bonus
• Regular team activities
• Personal leave
• Open culture
• Medical Benefit
• Dental & Optical Benefit
• Health Screening Subsidy
• Gym Membership Subsidy
• Team Building Subsidy
  
  

Responsibilities:

• Provide a welcoming and efficient check-in/check-out experience, ensuring high guest satisfaction.
• Collect payments and deposits, maintaining professionalism and cleanliness in the reception area.
• Manage reservations from diverse channels (OTA, Phone, Walk-ins, Website).
• Collaborate with the housekeeping supervisor for optimal room allocation and special arrangements.
• Address guest complaints promptly and professionally.
• Facilitate the collection of guest feedback for continuous improvement.
• Provide detailed information about the hotel, room options, rates, amenities, and activities.
• Conduct night audits and generate management reports.
• Perform ad hoc tasks as required, demonstrating adaptability and a proactive approach to responsibilities.

Requirements:

• Able to work shifts and on public holidays, 6 days a week.
• Team player with a pleasant personality.
• Can communicate well in English and Bahasa Malaysia (verbally).
   

在雲頂高原工作的津貼和福利！

• 免費飯店住宿
• 提供住宿
• 津貼權利（適用條款與條件）

該職位的其他津貼和福利！

• 員工股權
• 佣金和獎金
• 定期團隊活動
• 事假
• 開放文化
• 醫療福利
• 牙科和眼科福利
• 健康檢查補貼
• 健身房會員補助
• 團隊建立補貼
  
  

職責：

• 提供溫馨高效率的入住/退房體驗，確保賓客高度滿意。
• 收取付款和押金，保持接待區的專業和清潔。
• 管理來自不同管道（OTA、電話、預約、網站）的預訂。
• 與客房部主管合作，進行最佳的房間分配和特殊安排。
• 及時、專業地解決客人的投訴。
• 方便收集客人回饋以進行持續改進。
• 提供有關酒店、客房選項、價格、設施和活動的詳細資訊。
• 進行夜間審計並產生管理報告。
• 根據需要執行臨時任務，表現出適應性和積極主動的責任態度。

要求：

• 能夠在公共假期和輪班工作，每週工作 6 天。
• 具有團隊合作精神，個性開朗。
• 能用英語和馬來語（口頭）進行良好溝通。