Total 4 PR / Media / Communications job vacancies in Negeri Sembilan

Responsibilities: -

• Overseeing environments of a data center, supervise systems and also identify, log, and report issues to superior.
• Perform precautionary system maintenance to ensure that the center’s systems and network are functioning well.
• Carrying out procedures needed to maintain data, transactions, and reports from systems, supporting administrators, maintaining work registers, and documentation of processes, performing user administration tasks and monitoring activity and access of the data center and its operations section to ensure that there is compliance of security policies.
• Fix issues related to customer service support, and supervise the performance of local area networks (LANs) and data communications.
• Installing and configuring software systems and computer hardware.
• Undertake tests to validate the performance of new technologies, present management reports of support services of IT systems, and look after the records of data center supplies, including scanners and printers.

Requirements: -

• Diploma / Bachelor’s degree in IT/Computer Science/Computer Engineering/Information System or equivalent.
• Minimum 2 years in IT Security related field.
• Experience in a system administration role supporting multiple platforms and applications.
• Ability to communicate network security issues to peers and management.
• Able to multi-task and work under pressure with positive work attitude.
• Able to work rotating shifts, including weekends and public holidays.

• Annual Leave
• Medical
• Bonus
• Increment

職責：-

• 監督資料中心的環境、監督系統，並識別、記錄問題並向上級報告問題。
• 進行預防性系統維護，以確保中心的系統和網路運作良好。
• 執行維護資料、交易和系統報告所需的程序，支援管理員，維護工作登記冊和流程文檔，執行使用者管理任務以及監控資料中心及其營運部分的活動和訪問，以確保合規性的安全策略。
• 修復與客戶服務支援相關的問題，並監督區域網路 (LAN) 和資料通訊的效能。
• 安裝和設定軟體系統和電腦硬體。
• 進行測試以驗證新技術的效能，提交IT系統支援服務的管理報告，並管理資料中心耗材（包括掃描器和印表機）的記錄。

要求： -

• IT/電腦科學/電腦工程/資訊系統文憑/學士學位或同等學歷。
• 至少 2 年 IT 安全相關領域經驗。
• 具有支援多個平台和應用程式的系統管理角色的經驗。
• 能夠向同事和管理層傳達網路安全問題。
• 能夠以積極的工作態度承擔多任務並在壓力下工作。
• 能夠輪班工作，包括週末和公共假期。

• 年假
• 醫療的
• 獎金
• 增量

職位需要

• 具有良好的英語和馬來語溝通能力（書面和口頭），包括良好的演講技巧，並且能夠輕鬆地與各個級別的內部和外部利益相關者（包括藍領工人）打交道。
• 必須具備定義問題、收集資料、確立事實並得出有效結論的能力。
• 至少擁有任何領域的文憑。
• 了解 Microsoft Office 應用程序，包括透過 Microsoft PowerPoint 簡報和 Excel 報告交流複雜資料和想法的能力。
• 至少 2 年客戶管理或銷售經驗。
• 良好的記錄。

工作職責

• 處理日常傳入和傳出通信，包括與銷售相關的電子郵件和電話查詢。
• 輸入訂單，確保根據客戶要求進行處理，並確保所有訂單準確並按時交付。
• 通知客戶不可預見的延誤或問題。
• 及時回應客戶請求並在規定時間積極處理。
• 能夠在團隊合作環境中解決衝突並與公司內各部門的人員互動。
• 處理客戶投訴並回應客戶投訴，並根據要求提供售後服務支援。
• 主動解決客戶的問題和疑慮，包括營運問題、文件問題、發票查詢等。
• 處理上級的任何臨時任務。

• 年假
• 獎金
• 醫療索賠

Job Requirement

• Good communication skills (both written and oral) in English and Bahasa Malaysia, including good presentation skills and is comfortable in interfacing with various levels of internal and external stakeholders (including blue collar workers).
• Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Possess at least a Diploma in any field.
• Knowledge of Microsoft Office applications, including the ability to communicate complex data and ideas through Microsoft PowerPoint presentations and Excel reporting.
• At least 2 years experience in client management or sales.
• Good track record.

Job Responsibilities

• Handle daily incoming and outgoing communication including sales related e-mail and telephone inquiries.
• Inputting orders, ensuring they are processed according to customer requirements and ensuring all orders are accurate and delivered on time.
• Inform clients of unforeseen delays or problems.
• To attend to customer requests in a timely manner and process proactively at a stipulated time.
• Be able to work in a teamwork environment in conflict of resolution and interacting with people from various department within the Company.
• Dealing with customer complaints and responding complaints from customer and give after sales support when requested.
• Be initiatives on resolving issues and concerns of customers including operational issues, documentation issues, invoices queries etc.
• Handle any ad-hoc assignment from the superior.

• Annual Leave
• Bonus
• Medical Claim