Total 3 F&B / Tourism / Hospitality job vacancies in Malaysia

Knowledge:

Ability to put subject knowledge to use. Basic Knowledge of Chemistry particularly water related.

Ability to dissect a process into parts and look at them individually to make a whole. Ability to grasp a new process.

Business related:

To develop business in the F&B sectors through cold calls to generate interest in the customer, understand customer needs and have the proposal made and executed to meet the customer needs and also to generate additional business to Diversey. Abiltiy to demonstrate value proposition and close the sale.

Ability to conceptualise and develop the complete solution for the customer to generate business

Development  and delivering of presentations and proposals.

Sound understanding of the commercial environment and efficiently manage distributors.

Skills:

Build sustainable and mutually beneficial customer relationships.

Ability to work in a team.

Customer Service:

Basic customer service by providing technical support to the customer. Problem solving during performance issues.

Maintaining a positive customer perception for Diversey.  Owner of the customer account within Diversey in all aspects.

Demonstrate a comprehensive understanding of the customer's processes and their Cleaning & Hygiene needs.

Business Development Manager for F&B based in Johor Bharu

The key responsibilities for the role entail

• Identify customer needs and convert them to opportunities for each customer group
• Develop programs with a systematic approach that will include appropriate product selections, cost in use calculations, investment needs and benefits delivered to the customer
• Conduct trials and gain approvals
• Lead in execution of  key value propositions, offerings and innovations
• Replicate successes across customers and sectors, develop programs
• Train & support the local sales team members
• Monitor and improve upon service delivery models
• Work with country business teams to deliver the water treatment growth plan

The role will require extensive travel like 10-12 days a month or as per business needs

External interface

• Senior leaders, mid-level managers and operating teams in customer organizations – Utility, Environment, Technical, Supply Chain, Manufacturing, Operations, Maintenance, Quality and Food Safety etc
• OEM and service providers in water and waste water treatment

Internal interface

• Cluster/Country business leaders
• Country sales and technical teams
• Sector leaders, District Managers
• Country marketing and supply chain teams
• Global technical support teams
• Global water treatment community within Diversey/Solenis

Industry background of the incumbent

It is important that the incumbent comes from a water treatment background preferably from a chemical treatment portfolio working with industrial customers and with experience in utility treatment and waste water management.

Exposure to the food & beverage manufacturing industry can be desirable but not mandatory

Education & skill background

• Should have a technical background
• Undergraduate degree or post graduate degree in engineering; chemistry; science
• This position needs to have a good understanding of technical issues and a technical problem solving attitude
• Good command over English language is mandatory

The incumbent shall be focused on providing technical support to grow the water treatment business within F&B customers in a designated country/cluster within APAC. He/she shall be required to identify the key gaps and improvement opportunities for customers to develop Diversey’s water treatment portfolio with a systematic approach that will include appropriate product selections, cost in use calculations and benefits delivered to the customer. In addition, the incumbent will be responsible for defining standards / protocols for trials, customer audits for relevant applications, lead key trials and gain approvals. As a water treatment expert, the incumbent is also expected to train and/or double work with the sales team on water & wastewater treatment programs.

System Audit:

Inspect plant to review the current cleaning performance.

Examine the hardware system and observe the current cleaning methodologies.

Use different process tools to evaluate the cleaning cost and utility consumptions like water, steam, and effluent.

System Improvement Recommendation:

Generate report for:
* suggested design changes to improve cleaning performances

* suggest chemical / cleaning methodology changes

* evaluate and indicate probable utility savings

* calculate and compare the current against proposed cleaning costs

Conduct trial:

Carry out trials to deliver agreed results

Demonstrate and document the improvement  in cleaning performances and efficiency

Generate SOP for regular operation

Identify new Business opportunity:

Identify cleaning needs for customer and generate opportunity

Map the clients process and probable opportunity

Performance evaluation:

Conduct indepent periodic visits to evaluate the cleaning performance for plant where Diversey regime is on,

Generate report carrying the deviations and the recommendations.

Application Specialist to support the business development of all sectors of F&B