Project Manager

Role and Responsibilities

The Project Manager is responsible for successful delivery of client’s Complex System Integration and Migration / Modernization client commitments. Individuals within this specialty and skill set manage client engagements, ensuring delivery of solutions for complex IT, business and client requirements, preferably with cloud experience.

This specialty is responsible for leading a project team in delivering a solution to the client with overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management. They are responsible for managing all project resources, including Global Delivery resources, vendors and subcontractors, and for establishing an effective communication plan with the project team and the client. They provide day to day direction to the project team and regular project status to the client.

Minimum requirements for successful candidates would include:
Demonstrate passion for the business, strong stakeholder management, able to think out-of-the-box, strong empathy, drive to achieve, team leadership, teamwork, decisiveness, building organizational capabilities, developing talent, promote team diversity and strong communications skills

Project / Business Leadership: Successfully managed large multidisciplinary teams: $5M to $10M in size, 20,000 hours (3,000 hours), 50+ people. Must be a recognized positive influence among teammates and have a proven ability to lead others. The successful candidate will have demonstrated +8 years’ experience managing Complex System Integration implementations involving working with distributed Agile delivery teams over multiple geographies

Required skills:

• Possess strong communications and analytical skills
• Manage client expectations and aligning to strategic goals, especially in challenging environments
• Demonstrate strong project management skills to ensure that project objectives and goals are met within contractual obligation
• Support the financial performance of assigned business areas.
• Provide timely reports and communicate on project status
• Enforce compliance of project management methodology and deliverables
• Facilitate discussions, conduct meetings and drive issues to closure
• Drive innovation, team cohesiveness within the teams
• Able to quickly comprehend requirements and transform them into project tasks/deliverables
• Able to multi-task and support multiple priorities / multiple deliverables simultaneously
• Drive compliance for both the delivery organisation and the client organisation
• Oversee month-end closing activities, reconciliations and audit findings for assigned areas of responsibility
• Communicate project plans and routine updates on project status and issues/risks to the project team, stakeholders and management utilizing project planning tools such as MS Project and other project tracking utilities.
• Establish effective professional working relationships
• Provide supervision and development opportunities for associates
• Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships
• Create a variety of good documentations and communications
• Exercise independent judgment and discretion in matters of significance.
• Require flexibility on non-standard working hours depending on projects/demands
• Proven track record of managed delivery with consistent timeliness and good quality outcomes

Preferred skills:

• Experience in work delegation and coordinating diverse cross functional teams and Global Delivery Teams in multiple geographics

Required Technical and Professional Expertise

• At least 6 years experience as a Complex Systems Integration Project Management Professional
• At least 5 years experience in managing custom application development projects
• At least 5 years experience in managing multi-vendor and complex systems integration projects, working in a distributed team environment, managing offshore teams with demonstrable outcome
• At least 3 years experience in AGILE PM Methods
• At least 2 years experience in experience in managing complex Program Management Financials and Contracting

Preferred Technical and Professional Experience

• At least 1 year experience with Cloud Migration Services
• At least 1 year experience with Application Modernization
• At least 1 year experience with Hybrid Cloud Service Management
• At least 1 year experience managing integrated test and QA projects

Seasoned sales leader with a passion for software, a sharp digital acumen, and an unwavering commitment to exceeding expectations. We're looking for a visionary leader to build and empower a high-performing team across the Asia Pacific region, driving explosive growth for our software portfolio through innovative digital sales strategies.

Responsibilities:

• Chart the Course: Develop and execute a comprehensive digital sales strategy for the APAC region, aligning with global objectives and tailoring for local market nuances.
• Collaborate for Outcomes: position and represent Digital Sales APAC towards Regional Brand Leaders, Technology Leads and within the Digital Sales team
• Mastermind Tactics: Implement cutting-edge digital sales tactics, leveraging the power of data, automation, and AI to optimize reach, engagement, and conversion.
• Command the Numbers: Own and achieve ambitious revenue and signings quotas for our software portfolio, fostering a data-driven, results-oriented culture within your team.
• Empower Your Team: Build a world-class team of digital sales champions – recruit, coach, and mentor them to excel in the dynamic digital landscape.
• Forge Strong Bonds: Collaborate effectively with country teams, the global digital sales center, and other cross-functional partners to ensure seamless execution and maximum impact.
• Embrace Innovation: Champion new technologies and digital sales methodologies, constantly evolving your approach to stay ahead of the curve.

Required Professional and Technical Expertise :

• 7+ years of proven success in software sales leadership, with a demonstrably successful track record in digital channels.
• Deep understanding of the APAC software market, including key trends, competitors, and customer profiles.
• Mastery of digital sales tools and strategies, including data analytics, marketing automation, and social selling.
• Passion for building and leading high-performing teams, fostering a culture of collaboration and accountability.
• Excellent communication, presentation, and negotiation skills, able to influence at all levels and build strong relationships.
• Strategic thinking and problem-solving skills, able to navigate complex scenarios and identify impactful solutions.
• Willing to directly collaborate with global and local teams across APAC in centers

Preferred Professional and Technical Expertise :

• Mastery of digital sales tools and strategies, including data analytics, marketing automation, and social selling.

Job Responsibilities:

• Lead in defining/developing the controls, procedures (e.g. test strategies) and metrics (such as code coverage and security defect density) used during development and sustainment to ensure that the quality, security, and compliance of the domain, and products meet the Authority’s standards. Responsible for communicating and harmonizing across project/product delivery teams on the adoption of these controls, procedures, and metrics.
• Conduct independent quality assessment and on the domain products, work with the project/product delivery teams to resolve any findings/risks to ensure that product quality, security, and compliance requirements are met. Responsible to the Authority’s Governance Board for product acceptance and deployment release (e.g. clearance of vulnerability assessment report).
• Conduct independent periodic compliance checks (based on applicable standards, policies, and directives) on selected systems annually, after the system go-live, to identify risks and compliance issues, and submit a report detailing the list of findings and recommendations on follow-up actions. Track the rectification progress by the project/product delivery teams till closure.
• Drive continuous improvement efforts to strengthen IT quality, security and compliance for the delivery, of the domain products. Identify opportunities and suggest recommendations such as automation tools and methods to the Authority.
• Define overall Quality and Test framework
  • Quality Management Framework
    • Define quality control and assurance framework that encompasses governance structure, processes/procedures, tools and quality metrics in the end-to-end project lifecycle: lifecycle: planning, requirements, design (UX and architecture), code, build, integration, test, deployment, and operations.
    • Define quality control and assurance framework that ensures security and compliance of domain products meet the established standards.
    • Conduct quality assessment on domain products, and implement quality measures and controls based on the framework and assessment findings.
  • Test Quality, Control, and Framework
    • Define test strategy, management, and planning framework on the domain products to continuously improve product quality and standards conformance.
    • Testing strategy and planning should cover functional and non-functional aspects of the products.
    • Implement test quality measures and controls based on the framework.
    • Define and implement test automation framework - governance, procedures, the metrics, and controls.
• Ensure quality in end-to-end project lifecycle
  • Design quality gate
    • Work with Architecture core team for Architectural quality review
    • Work with Experience Lead for functional (UX/Product) design review
    • Work with Security Lead for Security Design review
    • Define the metrics for control and health monitoring purposes
  • Development quality gate
    • Work with the Development Manager to establish code quality metrics (e.g., code coverage), measurement and control for Source Code Quality checks.
    • Workthe ,with Security SME and Development Manager to establish application security and vulnerability metrics (e.g., security defect density), measurement, and control for Security Vulnerability Scans.
    • Ensure Security & Audit Compliance to the Authority's standards.
    • Work with product team to continuously improve on development quality, such as squad velocity, impediments management, technical debt, and productivity.
    • Establish agile metrics, control measures, and framework to improve the development team's 'shift left' practice on DSO (DevSecOps) platform
    • Work with Development Manager to establish Peer reviews practice.
  • Test quality gate
    • Conduct domain product testing results validation
    • Conduct SIT/UAT/Performance/Chaos/VAPT (Vulnerabilities Assessment and Penetration Test) defect log review and develop continuous improvement plan and control measures.
    • Conduct high severity defect review, root cause analysis and develop/execute continuous improvement plan and control measures.
  • Deployment quality gate
    • Conduct deployment health monitoring metrics (e.g., deployment schedule variance, impediments resolution rate) review.
    • Develop and execute continuous improvement plan and control measures on deployment activities such as Production Readiness Assessment.
    • Define quality metrics and control measures around release management, change control management, and incident management.
    • Define post-go-live metrics (e.g., defect escape rate, NPS, application usage) to monitor the health of the application.

Preferred Experience

• 8-10 years of experience as a quality assurance lead, establishing and implementing quality management framework, controls and testing quality
• 5 years of experience as a test lead establishing and executing tests, strategies, management, and plan.
• Experience with quality assurance and management processes in end-to-end project lifecycle: planning, requirements, design, code, build, integration, test, deployment, and operations.
• Familiar with quality metrics such as UX Metrics, User Satisfaction score / NPS, Technical debt, Architecture conformance/exception, Architecture review detected/close cycles, Security Vulnerability issues, Code Quality percent score, Defect density, Defect detected / closed, Time from committing to deploy, Change fail rate, Mean time to resolution / recover, and Incident automation.
• Experience in implementing quality management in an Agile delivery environment.
• Experience in implementing IT quality, security and compliance.
• Familiar with development in the DSO (DevSecOps) environment.

Introduction :

This roles requires someone with strong knowledge of how to navigate through a sales process, consultative selling skills and ability to manage and focus in a complex and dynamic environment. You will communicate and build internal relationships with a diverse range of personnel including senior sales executives, product management, field marketing and sales engineering teams. You have experience leading, coaching and mentoring sales development teams. You can step into this role, grow the team and grow with the organization.

Your Role and Responsibilities :

• Articulate and evangelize the vision and positioning of the company, our products and services, resulting in accelerated revenue growth while maintaining a customer/partner-centric mindset.
• Onboard, retain and motivate the team to meet and exceed objectives; Provide career development and mentorship.
• Execute business, sales and marketing plan for assigned region.
• Accurately forecast based on expertise in qualification and sales process review.
• Segment territory to best use resources to cover accounts.
• Coach sales team to incorporate knowledge of Apptio’s solutions, the consumer, and key competitors into the sales process and use that knowledge to uncover customer needs and craft value-based solutions.
• Collaborate successfully with Field Sales to optimize team selling productivity.
• Provide value added market intelligence to the Sales, Product, and Customer Success teams.
• Own prospecting activities into your account base.
• Develop and execute on a strong prospecting plan of attack, including call scripts, audience segmentation and approach.
• Deliver sales presentation when necessary.
• Track all relevant qualification and lead management activity using SalesForce.com (including calls, prospect pipeline, account notes, etc.)

Basic Qualifications:

• Bachelor’s degree or Equivalent experience
• 3 + successful years selling software
• Demonstrated leadership skills

Preferred Qualifications:

• Confirmed methodology around Talent Management, specifically around hiring, enabling, enriching and retaining world-class sales and sales development talent. Also, track record of moving out non-performers.
• Shown experience in implementing, managing and adjusting sales process and GTM strategies in a complex, enterprise environment.
• Adept at data-driven business management.
• Shown methodology around Salesforce Hygiene and management of a complex and diverse sales team.
• A clear and concise plan on their career progression and goals.
• Track record of selling complex applications to the CIO, CFO AND their underlings.