MAJOR DUTIES & RESPONSIBILITIES Communication and relationship skills To demonstrate politeness, courtesy and sensitivity whe.....
MAJOR DUTIES & RESPONSIBILITIES Communication and relationship skills To demonstrate politeness, courtesy and sensitivity when dealing with patients, colleagues and other healthcare staff Contribute towards sharing good practice within the department To work cohesively with all staff in the department in ensuring that the very best practices are provided at all times. To promote a positive image of the Eye Bank To provide and receive complex information to inform management, colleagues, service users and external contractors. To participate in departmental and external meetings and contribute towards effective communication in the department and beyond. Procurement, storage and quality assessment: To perform all technical and administrative duties associated with maintaining the tissue procurement programme as well as storage, testing, quality assessment, issue (clinical and research), import and export of human tissues. To participate in the department QMS, on the development, reviewing and writing of documentation, perform validation and verification as necessary, follow established departmental protocols and be fully involved in the department training program. Use and maintain iPassport to ensure SOPs are current, document control is maintained, audits are completed in line with set tasks and non-conformances are closed as appropriate. Record and report incidents and assist in investigations and any subsequent actions required to close those incidents. Be pro-active in identifying and implementing improvements to the running of the department. Flagging ideas to the Line Manager and assisting in the implementation of change where needed. Follow procurement and storage of ocular tissue standard operating procedures and perform any additional investigations needed to ensure the suitability of the tissue before use. Collating information on tissue in quarantine so these can be released from quarantine as necessary. Responsible for updating and maintaining both paper and electronic records (on multiple platforms) to ensure all donated tissue can be tracked and traced in accordance with the requirements of the HTA. Responsible for archiving donor files, for a period of 30 years, where all tissues are allocated. This involves checking all paper and electronic records are correct and present prior to archive. Further, ensuring the maintenance of an archive register in case the requirement to retrieve previous donor files arises. Maintenance and calibration of all equipment, particularly those which can affect the quality of human tissue for transplant. Identify donor eyes issued with consent for use in appropriate scientific research, and liaise with the Institute of Ophthalmology as appropriate. Inform and train other Eye Bank Staff under guidance from the Chief Technician. Responsible for prioritising and managing own time efficiently to ensure essential duties, regarding the preparation and issue of tissue for patients, are completed in good time. Tissue Transplantation: To order and provide tissue for transplantation and maintain all records associated with the tissue as required locally and by NHSBT and the HTA. Record and assess all tissue(s) entering and leaving the eye bank to ensure they are safe for transplantation and can be traced on various platforms (paper and electronic). Ensure material is available as and when required. Record type of material used. Record patients involved. Issue tissue to the patients at Moorfields or satellite sites. To track used tissue back to the external supplier. To dispose of tissue appropriately. General Duties To follow the guidelines of the HTA Guide to Quality and Safety Assurance for Human Tissues and Cells for Patient Treatment to ensure accreditation. To complete all administrative and maintenance duties in the Eye Bank to the level compliant with NHSBT and HTA standards. Ensure all Eye Bank laboratory spaces adhere to GLP and GMP standards, as necessary. All rooms and equipment must be cleaned weekly and documented. This is to ensure the facility and equipment are in a clean, working order. Organise regular contract maintenance where necessary. Order all consumables and stationery ensuring stock levels are maintained. Record and verify all incoming goods and regularly monitor expiry dates for goods in stock, liaising with manufacturers for product return or exchange. Respond to all enquiries from the public (bereaved families and/or interested individuals) and health professionals about eye donation, as required. Extract and prepare workload and other statistics and figures of Eye Bank activity, as required. Participate in a department rota, as necessary. Ensure all paperwork in the department is recorded (scanned/filed) in the appropriate location. Adhere to Health & Safety policies to ensure a safe working environment. Provide information to the Medical staff when requested. Ensure mandatory and statutory training is kept up to date, attending any sessions as directed by the Line Manager and/or Trust as required. Any other duties commensurate to the role, as deemed appropriate by the Line Manager. PERSON SPECIFICATION ESSENTIAL DESIRABLE METHODS TO TEST FIT TO THESE CRITERIA Education & Qualifications HCPC registered health professional or have relevant work experience in Tissue Bank State registered Biomedical Scientist A/I Further Training and Knowledge Knowledge of computer packages including MS Word, Excel, PowerPoint and Access Working to defined SOPs and taking part in their review. Experience of working in an accredited laboratory. Understanding Quality Management Systems. A/I Aptitudes and Skills Excellent oral and written communication skills Good telephone manner Good interpersonal skills Adaptable Able to work under pressure A/I Experience Hospital laboratory/tissue bank in health care service or similar Working in a good manufacturing practice (GMP) environment Working in a tissue bank Experience of Specimen Reception processes Tissue handling knowledge (histology, cytology or microbiology) A/I Organisation & Planning Time management skills / Ability to priorities work load I Personality and Personal Attributes Tactful Team working skills Ability to work alone and use own initiative Ability to communicate with people A/I
