Total 4,841 technical support engineer job vacancies in D22 Jurong, Jurong Island, Tuas

Job Overview:

Provide technical support to sales and service in the delivery of products and services to our customers.

Duties & Responsibilities:

· Set up, testing, configuring, software upgrading of equipment in the workshop.

· Prepare project documents such as test procedures and cabling and connection diagrams.

· Source for suitable materials required.

· Provide technical support to customers to resolve problems.

Requirements and Skills:

· Diploma in Electronics Engineering.

· Able to communicate effectively with manufacturers, customers and internally.

· Strong analytical and problem-solving skills.

Provides technology & support services that create positive business impact by optimizing the effective use of systems at the assigned offices.

CANDIDATE PROFILE

Education and Experience

• 2 year degree from an accredited college/business/technical school (or the equivalent training/education in respective country).
• Information Technology related job experience, hospitality experience is beneficial.

Key Stakeholders

• All Company Owned Office Associates
• Area Office iT Manager
• Regional Senior Director of iT
• iT Peers from Continent and Regional iT Team

CORE WORK ACTIVITIES

Managing Projects and Priorities

• Monitoring computer and network operations performing onsite and offsite backup/recovery functions and maintaining disaster recovery plans.
• Ensuring current systems are in compliance with Company system standards.
• Proactive and reactive maintenance of the health and integrity of all the offices IT infrastructure and iT equipment including but not limited to: Email. Desktop, Laptops, Servers, LAN infrastructure and Operating System Software– Administration and Maintenance for Tier 1 support.
• Creating disk images performs maintenance that eliminates security risks, assures appropriate local area network system access and enables dissemination of duties.

Managing Key Stakeholders Expectation

• Effective managing problems via time tracking and resolving them quickly with the business clients being informed of the situation at all times.
• On the spot/ad hoc, writing procedures, and organizing outside vendors to undertake training
• Providing applicable written communications to all the offices Associates from time to time.

Managing Key Process/Documentation

• Maintenance and completion of all establish checklists as and when required
• Compliance with applicable Company Policies and iT Standard Operating Procedures (SOPs) and other related material.

Job Description

• Review tender documents and understand the required technical information for bids
• Manage technical negotiations
• Co-ordinate with internal departments to ensure bids are served properly
• Communicate information to relevant people in the company
• Participate in tender clarification meetings
• Assist to review and advise on contractual matters if required

Requirements

• Degree in mechanical, civil or production engineering with at least 5 years of relevant experience
• Familiar with techno-commercial bids and tenders, preferably in the offshore fabrication industry
• Possess strong technical knowledge and experience
• Experience with project management will be an advantage
• Result-oriented, be of positive attitude, independent, responsible, fast and accurate with sharp focus on winning projects
• Strong written and oral skills
• Come and convince us why you are the best person for the job

Job Description:

Requires an expert with knowledge of a broad range of IT technologies.
* Proven 2years of experience as an IT professional.
* Knowledge of Linux/UNIX and/or Windows Server operating systems is essential
* Understanding of Nutanix prism, Microsoft HyperV and related virtualisation technologies
* A good knowledge of MS SQL
* An understanding of SAN, NAS and Veeam storage technologies including storage replication
* Maintain inventory and asset configuration documentation for network switches, servers and workstations.
* Ensure the implementation of IT Security System that are aligned of High Availability and Disaster Recovery
* Ensure network security, efficiency and availability for entire IT infrastructure.
* Experience of open-source software and the principals behind it. and using it
* Knowledge of capacity planning and performance measurement techniques
* Strive to learn and ability to interpret performance statistics, identify bottlenecks and translate application load projections into infrastructure utilization projections
* An understanding of Enterprise Security and IT risk management
* Some knowledge of programming languages and current software development practices such as Visual Stdio

Requirements:
- Diploma or Degree in Electronic or IT
- At least 2 years in related field
- Knowledge of VM, Microsoft Servers, Unix, VLAN and etc.
- Knowledge of server and desktop hardware troubleshooting and setup
- Strong analytical, problem solving and decision-making skills
- Ability to work Independently
- Preferable with CCNA

Job Summary:

To assist the Manager to oversee and manage the Engineering Department function including technical review on new project orders, engineering documents management, international standards and/or project specifications review for product compliances, while leading the department’s improvement programs and/or process efficiency initiatives. Maintaining and updating the department’s Standard Operating Procedures and liaising with customers to resolve aftersales technical issues or technical clarifications.

Primary Responsibilities:

- Technical review on new project orders and order assignments to technical engineer & drafter team.

- Ensure timely submission of engineering documents i.e. Control Schematic Drawing, General Assembly Drawing, Wiring Diagram, Nameplate Drawing, Test Procedure, Data Sheet etc.

- To review all project engineering documents prepared by technical engineer & drafter team before submitting them to client.

- Manage engineering change function and ensure engineering documents are updated accordingly.

- Provide advice and guidance to technical engineer & drafter team for any technical queries and to support other ops team on various aspects of technical/engineering matters.

- To check and make recommendations based on common industrial engineering practice, where necessary.

- To provide and implement cost effective and best engineering solutions for project to stay competitive.

- To provide sound engineering practice and engineering calculation where applicable in a timely manner to meet project timeline.

- To review international standards and/or project specifications for product compliance. i.e. ISO 12490 / API 6DX / IOGP S-707 / SHELL DEP standards or other industrial standards related to Valve Automation and/or instrumentation.

- Providing field support for customers to resolve after-sales technical issues or technical clarifications.

- To attend internal/external kick off Meeting (KOM) when required.

- Travel with technicians to installation base and sites if the need arises.

- To assist manager to lead the department’s improvement programs and/or process efficiency initiatives.

- To assist manager in maintaining and updating the department's Standard Operating Procedures.

- To carry out Engineering personnel annual performance review to ensure competency and give counselling when required.

- Performs additional related duties as requested or required.

ADDITIONAL RESPONSIBILITIES

a) Support new employee orientation by providing brief engineering department process flow training.

b) Support and guide the Operations department in resolving aftermarket technical issues such as Product Design changes / Fault Finding / Supplier Discrepancies.

c) Support development and upkeep of staff technical competence (Training). Your responsibilities include the design, development of instructor guides, plan (Long-term & short-term) training (Liaison with HR), schedule and conduct training with the staff.

Requirements:

- Bachelor’s Degree / Diploma in Mechanical/Instrumentation or equivalent

- Minimum 6 to 8 years supervisory experience in Valve Automation and/or instrumentation background, preferably in the Valves & Actuators field for Oil & Gas Market.

- Conversant with ISO 12490 / API 6DX / IOGP S-707 / SHELL DEP standards or other industrial standards related to Valve Automation and/or instrumentation.

- Possess a strong knowledge of pneumatic and hydraulic circuits.

- Must be able to read and interpret drawings, specifications, and technical documents.

- Knowledge of AutoCAD 2D/3D or drafting software & SAP will be an added advantage.

- Familiar and possess intermediate knowledge in Microsoft Office and Microsoft 365

- Very self-driven and able to drive the team. Possess strong interpersonal skills and can work as a team.

- A strong verbal and written communication skills

Your Company

We are a future forward advanced mechanical precision manufacturing company with an outstanding & proven track record for innovation, agility, growth & stability. We are poised for our next phase of growth in the semi-conductor, medical, oil & gas, aerospace, automotive & optics sectors. Our team is rapidly expanding to fill the next generation leadership roles & advance our current operational capabilities.

Your Role

As our Sales Engineer, you will play a vital role in the company’s revenue growth through obtaining new sales from existing and new customers, as well as maintaining strong business relationship with customers.

Your Calling

· Plan and carry out sales activities (quotation, price negotiation, delivery, etc.)

· Exploring new potential customers and obtain new businesses

· Execute sales and marketing strategies to improve/increase sales revenue

· Liaise with customers and address their feedbacks/issues

· Establish and maintain strong business relationships with existing and potential customers

· Provide sales and technical/engineering support to customers

· Prepare and deliver technical presentation to explain and promote company’s services

· Keep track of orders and ensure timely delivery

· Monitoring competition by gathering current market information on pricing, delivery lead time etc.

· Any other ad-hoc duties as assigned

Your Success Factors

· Min. ITE in Precision/Manufacturing Engineering or similar field

· Able to read and interpret technical drawings

· Experience in Precision Engineering or related field advantageous

· Have experience in using ERP Systems advantageous

· Outgoing personality with strong interpersonal and communication skills

· Initiative and results driven

· Entry level candidate are welcome

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Office Location

• Tradehub 21 (Boon Lay Way; between Clementi & Jurong East MRT stations)

Job Descriptions

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.

Job Requirements

• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training· Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

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• You may refer and access our website for more information.

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Job Description:

Enterprise Information Technology Support

• Provide user support on issues related to VISION workstations, Network matters, IP telephony, audio video equipment.
• Support ad hoc setup and support for conferencing and audio-visual presentation.
• Point of escalation for user support call to the corporate service desk
• Update and maintain the IT inventory in the CMDB database for the VISION infrastructure, accessories and user devices.
• Update and maintain all software licensing used exclusively by Plant and provision of user devices at Plant.
• Perform user support tasks in service now tickets and troubleshooting as required.
• Other duties include SQL database and Server administration.

Industrial Information Technology Assistance

• Assist for Industrial Information Technology Systems projects when required.
• Provide technical assistance for Industrial IT equipment’s involved in the project.
• Coordinate and transit technical IT deliverables in accordance with Corporate’s IT policy
• Update and maintain IT inventory in CMDB and CMMS for industrial infrastructure, accessories and user devices.
• Assist first level troubleshooting of the system, in coordination with E&I team, Group IT teams (DSI MS, TGITS) and external suppliers if required.
• Support Software Manufacturing System and Software Automation for productivity improvement initiatives when required.
• Supports new product software launches, IT processes and work within designated IT guidelines.
• Stay current with technology and determining the impact of hardware and/or software upgrades on new and existing applications.

Cyber Security

• Support the local Cyber Security Officer and act as his backup in his absence.
• Ensure that the Cyber Security rules are integrated to the contract with vendors.
• Warn the plant manager and the Branch Cyber Security Manager in case of a major Cyber security risk or incident.

Maintenance

• Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.
• Develops plans to manage the frequency of appropriate support package/patch application.
• Monitors database maintenance and provides appropriate recommendations, when required.
• Develops IT equipment replacement plan.
• Develop and update the Site Documentation relating to the local infrastructure, ensuring it is published in the designated area.

Projects and Budget

• Propose the local IT budget ensuring optimum utilization of resources whilst maintaining cost effective services.
• Ensure all IT related costs for the affiliate are captured in the IT budget and properly validated by management and MS/APMO IS team.
• Ensure IT projects are managed to successful completion, within agreed costs and timescales, with the proper methodology and standards.

Requirements

• Minimum Diploma holder with 5 years similar working experience.
• Good knowledge in Enterprise IT Infrastructures (workstations, networks, server, data rooms) management
• Good understanding of local IT infrastructure and its components with the ability to assess cybersecurity risks.
• Field Instrumentation work experience will be an advantage.

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

Process the necessary skils and knowledge to provide end-users with desktop support services, troubleshoot and resolve technical issues, install, configure, and maintain hardware and software, and ensure that desktop systems are functioning optimally and securely.

As a Desktop Support Engineer, you will be able to provide technical support to end-users in an organization, assist with the implementation and maintenance of hardware and software systems, and ensure that systems are functioning optimally and securely. You will also be able to train and guide end-users on the proper use of hardware and software, maintain an inventory of hardware and software assets, and track support requests.

Responsibilities

Troubleshoot and resolve hardware issues

Provide software support

Assist with network connectivity issues

Offer user support and training

Maintain and optimize system performance

Implement security measures

Manage incidents and problems

Maintain an inventory of assets

Collaborate with IT teams.

Summary

Under the supervision of the Singapore IT Manager, the IT Support Engineer provides basic IT support for the various IT services and components at the Singapore manufacturing facility

Job Description

1. Administrative/General:

• Be the front-end IT support person for majority of user requests, escalating tickets when necessary to IT Manager
• Be aware of company standards and procedures, and works to improve understanding and enhancing of them.
• Be able to accept and pursue clearly defined objectives.
• Promote proper IT usage and IT Security to the business and users.

2. Operational

• Respond to emails and phone calls regarding desktop and help desk requests
• Record, track, and close tickets through help desk/problem management software
• Assist with the creation of new accounts and editing/termination of existing account in MS Active Directory, mailbox, distribution lists, resetting passwords, etc.
• Troubleshoot/Resolve virus/malware infections
• Get regular direction from the IT Manager
• Work with other broader Phenol Global IT Teams
• Work directly with users at the site to resolve their IT issues and questions.
• Install and provide first-level support and troubleshoot site IT issues – including PC’s, servers, tablets, networks, telecom, AV equipment, printers, copiers, security cameras, security badge readers, smart phones, and site PBX
• Coordinate with service providers to resolve equipment issues.
• Install and provide first-level support for a variety of computer software and utilities like MS-Office
• Assist with the testing of security patches.
• Assist with the reporting and investigation of security incidents.
• Assist with the proper disposal of IT assets.
• Engage external vendors for quotations and renewal quote as directed by IT Manager
• Provide support during planned and unplanned IT outages.
• Respond and troubleshoot automated equipment monitoring alerts.
• Support the site data center environment, conduct periodic safety and security inspections, and participate in IT disaster recover exercises.
• Create and maintain various documentation and help guides
• Provide support for IT projects at the site

3. Strategy & Planning

• Provide input to the site and business IT Management to assist in developing long-term strategies and capacity planning for IT services

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

Technical Consultant – Site Support

• Responsible for the site operation and manufacturing support for Pharma or Biopharma clients for Emerson DeltaV DCS system.
• Working with site automation engineers to maintain the automation site support and small projects on site.
• Strong background in Pharma and Bio Pharma process and manufacturing understanding.
• Expert in S88 standard based design, development and commissioning of Pharmaceuticals DCS systems.
• Will drive the client requirements to Functional Specifications and Design for automation.
• Work with various teams to design system architecture, Philosophy and standards for Design Specifications, Control Strategies, and library elements.
• Support on NC and CAPA and identification of root causes
• Continuous improvement of the system and support for Operations.
• Design and Deployment of OT networks and qualification.
• Set System administration and maintenance support process and work with team to deliver.
• Able to work with Process, Operations, Technology Development and Quality team for driving and delivering automation project
• Mentoring team and providing guidance for Technical and project support

Requirements:

• Minimum of 10 years’ experience in a similar role, ideally in the Pharmaceutical industry.
• Experience in supporting Pharma Biopharma manufacturing and operations.
• Experience in Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Through understanding of Batch S88 standards (CM, EM, Phases, Recipes, Units etc)
• Understanding of Pharmaceutical or Biopharmaceutical process
• Expert in of automation hardware and networking technologies
• Emerson DeltaV DCS Batch experience required
• Expert with SDLC and quality management processes in the pharma
• Ability to work well in a team environment.
• Able to manage multiple party coordination for automation projects and manufacturing support.
• Experience with team leading or as project lead.
• Have understanding of Project Management Process.

Job Description & Requirements

Join the Company that operates Chemical Tankers on Global Trade:

Requirements

· Preferably Class 1 C.O.C Engineer

· Minimum Class 2 C.O.C Engineer

· Preferably with Chief Engineer Experience on Tankers

· Minimum Sailed as Engineer (preferably on Tankers.)

· Shore experienced advantages. From Sailing also welcome.

Job description

· To monitor and provide guidance to vessels’ compliance of international regulations, Class & Flag Survey requirements, marine standard and HSSE Issues;

· To monitor and provide guidance and assist ship’s staff in implementing of safe procedures/practices in compliance of vessels’ health, safety, security and environmental protection procedures;

· Arrange, prepare and guide vessels for SIRE Inspection and other Oil major inspections; Pre-vetting inspection and response report in OCIMF website;

· Ensure the efficient and satisfactory performance of the ship to meet charterer’s requirement;

· Monitor and guide vessels’ compliance of requirements of PSC/FSC; Response report for any deficiency due to PSC/FSC inspection;

· Assist DPA for technical matters ,revisions of SMS, creating TechnicalCirculars, etc;

· Conduct vessel inspections to ensurecompliance with the Company ‘s SMS andvarious rules and regulations;

· To carry out ships inspection andshipboard internal audits (SI, ISM, ISPS,MLC, Cargo, mooring, Bunker, sailing, etc);

· Implement and monitor vessels’ non-conformities related to safety andpollutions;

· Assist vessels in follow up and close outof any non-conformity, Ensure databaseentries in the company’s databasesashore;

· Near miss, Accident, hazardousoccurrences, Non-conformityInvestigations/Analysis;

· Risk management: Control and minimizerisk within all operations;

· Conduct risk assessment, carry outinvestigation and produce reports of allserious incidents/accidents andrecommend actions to prevent re-occurrence;

· Emergency Response: Act as a memberof the emergency team if assigned bymanagement during emergency;

· Arrange and prepare office for externalTMSA audit and other Oil Majorsinspection;

· Preparation for DOC audits and Oil MajorInspections for Office;

· Monitor and maintain records of fleetships’ vessels’ survey and certification,ensures they are valid for trading;

· To prepare, monitor and control Vesseloperation and maintenance budget;

· To monitor vessel’ performance andmaintenance as per vessel PMS;

· To ensure NC, breakdowns or issues areliaised with makers, service provider ,charterer , owners and follow-up actionsare taken to resolve the issues promptlywithin agreed timeline;

· Preparation of work order and safety co-ordination of work;

· To plan and supervise vessels’ repair anddocking within budget;

· To plan and supply ships spares andstores in a timely manner and withinbudget;

· Ensure Spares parts and SafetyEquipment inventory are updated;

· Upkeep of records and documents;

· Compiling and assessing the HSSE data for company on monthly, 6 monthly and annual basis and presenting to

management;

· Compilation of Vessel SEEMP Part III & IMO DCS yearly data, EEXI requirement and Submission to class/ flag for

verification;

· To assume the role of the Company Security Officer ( CSO);

· To perform other duties as assigned.