Assistive Technology Trainer / Assessor
Location: Home Based- Remote and Hybrid
An exciting opportunity has arisen for an Assistive Technology Trainer to join our new team of in-house DSA Needs Assessors and AT Trainers.
Capita has been appointed by Student Loans Company (SLC) to supply Disabled Students' Allowance (DSA) services in East England, the Midlands, London, Wales and Northern Ireland.
We are seeking experienced AT Trainers within the disability assistive technology space (software and hardware) to address challenges across a broad range of disabilities, matching the features and benefits of the AT hardware and software packages recommended, to the needs of the individual.
We are keen for all our AT Trainers to enhance skillsets and support the Assessor Team during peak periods by carrying out DSA assessments for our customers. We are committed to delivering comprehensive, bespoke internal training to build this into our delivery. This will enable you to carry out a dual role of AT Training and Needs Assessing.
If you are a AT trainer within the student disability space and looking for a new and exciting challenge, we would like to hear from you to discuss this opportunity further. What you'll be doing:
• Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities including, and where appropriate, Non-Medical Helper (NMH) and travel support.
• Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
• Preparing for and producing study needs assessment reports for students in Higher Education who are in receipt of Disabled Students' Allowances (DSA's) in accordance with the appropriate regulations, timeframes and guidance.
• Holding a structured meeting with an individual, remotely (by phone or video call) and face-to-face in a hybrid role as required based on customer demand, to identify appropriate study and support strategies to facilitate participation in their study activities including, where appropriate, non-medical helper (NMH) and travel support.
• Delivering high quality, relevant, AT Training to meet customer needs.
We create better outcomes for the business and our candidates by identifying the best, most diverse people who have the skills, values, mindset and potential to help us realise our strategic ambitions.
Capita Public Service Division operates a matrix management model. Everybody within the business has dual responsibilities and accountabilities to the value stream in which they work as well as the market sector(s) they service.
The role will report directly into the Assessor Team Leader.
What we are looking for:
• Excellent report writing abilities and attention to detail
• Extensive knowledge of the DSA funding guidance
• An in-depth understanding and current knowledge of a range of relevant assistive technology (software and hardware) and its role in addressing challenges across a broad range of disabilities, matching the features and benefits of the AT hardware and software package recommended, to the needs of the individual.
• Adept at working to strict KPIs and producing work of excellent quality.
• While the role involves independent/lone working we are seeking team players keen to work collaboratively with colleagues to do the best for our customers, with an appreciation that individual performance is critical to the success of the team, reliable and dependable with sound organisational skills.
• Attention to detail
About Government Services
For more than 30 years Capita has been working across the public and private sectors, solving the complex challenges of our clients, increasing productivity, enhancing their use of technology and data, improving customer and public services and adding value to the UK and local economies.
Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide, and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services.
What's in it for you?
• A competitive basic salary
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
• You'll get the chance to follow your chosen career path anywhere in Capita.
You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
To view our Covid-19 and process adjustments information, please visit the Capita Careers site.
Equal Opportunities
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email at reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
