Job Opportunity: Technical Application Production Support
Position Type: Full-time
Type of Hire: Experienced (relevant combination of work and education)
Education Desired: Bachelor of Engineering
Travel Percentage: 0%
Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented team believes in being open, collaborative, entrepreneurial, passionate, and above all, fun!
What You Will Be Doing
- Provide technical support for a software production processing environment
- Install, maintain, and support application/source code and its components
- Detect, diagnose, and report related problems
- Analyze and resolve incidents, problems, or known errors
- Assist in the analysis of application software amends, performance, and resource consumption
- Create and maintain documentation
- Provide 24-hour support for applications
- Consult internal users on software capabilities and use
- Collaborate with development teams in requirements definition, system design, and project delivery
- Verify technical specifications for development projects
What You Bring
- 4 to 10 years of IT experience in a technical Application production support role or equivalent with a background in Unix/Linux
- Good knowledge of Unix commands and Unix Shell Scripting
- Experience with shell scripting
- Hands-on knowledge of Oracle and using SQLPLUS
- Familiarity with common networking practices
- Knowledge of ITIL production support best practices
- Flexibility and availability to work in rotational shifts and weekends
What We Offer You
- An exciting opportunity to be part of the World's Leading FinTech Product MNC
- A chance to build a career in the core banking/payments domain
- A broad range of professional education and personal development possibilities
- Time to support charities and give back to your community
Privacy Statement: FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model: Recruitment at FIS primarily works on a direct sourcing model. We do not accept resumes from recruitment agencies that are not on our preferred supplier list, and we are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
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Dear Hiring Team,
I hope this email finds you well. I am writing in response to the job opportunity for a Technical Application Production Support position. I am excited about the chance to work with FIS and contribute to the financial services and technology sector.
Below are some key points about my qualifications and experience:
- I have 4 to 10 years of IT experience in a technical Application production support role, with a strong background in Unix/Linux.
- I possess good knowledge of Unix commands and Unix Shell Scripting.
- I have hands-on experience with shell scripting.
- I am proficient in Oracle and using SQLPLUS.
- I am familiar with common networking practices.
- I am knowledgeable in ITIL production support best practices.
- I am flexible and available to work in rotational shifts and weekends.
I am eager to join a vibrant team and build my career in the core banking/payments domain. FIS offers a broad range of professional education and personal development possibilities, which makes it an ideal organization for me to grow and thrive. I am also passionate about giving back to the community and appreciate the opportunity to support charities.
Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience align with your requirements. Please find attached my resume for your review.
Best regards,
[Your Name]
