The position involves interacting with customers, understanding their needs, and recommending suitable products to meet those requirements.
- Communicate with customers to understand their requirements for parts and components.
- Provide information about available products, prices, and discounts.
- Assist customers in finding the right parts for their specific needs.
- Actively promote and sell parts to individual customers, businesses, or retailers.
- Identify and pursue new sales opportunities within the target market.
- Develop and maintain relationships with existing and potential customers.
- Stay updated on product features, specifications, and applications.
- Provide technical information and guidance to customers regarding the selection of parts.
- Receive and process customer orders accurately and efficiently.
- Coordinate with the inventory or warehouse team to ensure timely delivery of ordered parts.
- Handle order-related inquiries and resolve any issues promptly.
- Prepare and present price quotations to customers.
- Negotiate terms and conditions, including discounts or special promotions.
- Follow established pricing policies and guidelines.
- Any other Ad-hoc duties assigned by the superior.
Qualifications and Skills:
- Previous experience in sales, preferably in the automotive or industrial parts industry.
- Strong communication and interpersonal skills.
- Excellent product knowledge and technical understanding.
- Ability to work independently and as part of a team.
- Attention to detail and strong organizational skills.
- Proficiency in using sales and customer relationship management (CRM) software.
