Total 18 it manager job vacancies in Others category in Kuala Lumpur

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of IT Operations Manager: 

ThoughtFull is seeking its first IT Operations Manager to  oversee our company’s end to end IT operations.

IT Operations Manager responsibilities include ensuring seamless technical support for our team. From overseeing the helpdesk to providing Level 1 technical support for our Engineering team and end users, your expertise will be critical. You'll be the go-to person for managing the Microsoft suite of products and services. Collaborating closely with the People Team, you'll ensure smooth onboarding and offboarding processes, and effective IT onboarding.

Additionally, you'll be responsible for maintaining security systems and upholding ISO 27001 standards. If you're ready to be the IT expert at ThoughtFull, driven by solutions rather than limitations, we want you on our team.

What you will do:  

• Manage IT Operations and Helpdesk to support our needs as a distributed company. 
• Support the Engineering team by performing Level 1 technical support and investigations on our app 
• End user support 
• Support and Maintenance of MS suite of products and services 

• M365 General enquiries, feature or functionality failure 
• SharePoint Online 
• Microsoft Teams 
• OneDrive 
• Intune  
• Microsoft Azure Active Directory  

• Work with People Team to enable smooth onboarding/offboarding of all team members, ensuring that: 

• All hardware is available day one. 

• Governance and deployment of software and aligned with TF’s policies. 
• IT onboarding is regularly conducted and enables team members to get comfortable working with their new tools. 

•  Maintain CCTV cameras and door access control systems. 
• Ensure adherence to information security management system (ISMS) meets ISO 27001 requirements. 
• Be the IT expert at TF - Comes with Solutions, not a Practice of No. 

• 3+ years of hands-on experience in an IT Operations role and experience managing or working service/support roles. 
• A demonstrably deep understanding of IT Operations and Service/Support needs in a high-growth technology company. 
• Ability to reason holistically about end-to-end Enterprise ecosystems: from online sales portal to marketing tools to Azure & Microsoft 365. 
• Experience building corporate IT knowledge bases and writing policies/processes. 
• Strong written and verbal communication skills. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

The Role

As an Enterprise Client Success Manager, you will be an integral part of our Client Success team and responsible for the delivery of our mental health benefits platform to our key strategic and large client accounts. This is a high-touch role that requires complex project coordination and delivery, with a focus on delivering exceptional value to our clients. You will work with a small number of key accounts and be responsible for managing their mental health benefits program, building long-term relationships with clients, and helping to grow and expand our business. This role will be a blend of strategic consulting, project management, and account management, requiring a high degree of collaboration with internal stakeholders and external clients.

Your Responsibilities:

• Act as the primary point of contact for a small number of key strategic and large client accounts, building long-term relationships and ensuring their satisfaction with our mental health benefits platform.
• Own the delivery of our mental health benefits platform to clients, working closely with internal stakeholders to ensure projects are delivered on time, on budget, and to the highest quality standards.
• Collaborate with cross-functional teams, including sales, product, engineering, clinical, and design, to ensure the successful delivery of customised solutions that meet clients' specific needs
• Develop and execute a mental health benefits program that meets the unique needs of each client, drawing on your experience in management consulting to provide strategic advice and guidance.
• Manage the day-to-day relationship with clients, providing regular updates, conducting check-ins, and resolving issues as they arise.
• Develop a deep understanding of each client's business and use this knowledge to help drive adoption and usage of our mental health benefits platform.
• Collaborate with our internal product, engineering, and marketing teams to identify areas for improvement in our mental health benefits platform and drive innovation.
• Analyze data and metrics to measure the success of our mental health benefits program, identify areas for improvement, and develop insights that inform our product roadmap.

• Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
• 5+ years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits.
• Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
• Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
• Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
• Familiarity with mental health benefits and/or related industries is a plus.

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Flexible work schedules
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group. 

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.

Swee Lee is looking for a motivated and competent Assistant Category Manager to join our team in Malaysia. As a member of our Category Management team, you will manage a category or a portfolio of brands covering a wide range of musical instrument products across Southeast Asia. You will be accountable for the performance and growth of these brands, and you must be confident in handling supplier relationships as a buyer. You should also be equipped with strong negotiation and communication skills to comprehend the needs of different stakeholders internally and externally.

Responsibilities:

• Manage the expectations and communications of the category/brands under your care as the primary representative for the organisation. 
• Plan and forecast orders with the company’s B2B and B2C teams and manage the purchasing, sell-through and inventory levels of the category/brands you manage
• Process purchasing orders for the category/brands you manage in a timely and orderly manner together with the logistics team and review purchase requisition requests by helping to verify the accuracy and specifications of the order before submission
• Build and regularly update the company’s internal inventory/product management system to ensure products have the corrected descriptions and selling prices across the region.
• Assist with the development and implementation of sales strategies for both the company’s B2B and B2C segments, working with the marketing and e-commerce teams for product launches and new releases.
• Generate detailed sales and inventory reports regularly for analytical purposes to help review sales performance and identify trends for the category/brands you are managing.
• Create and maintain purchasing folders, pricelists, and documents to assist with future orders, planning and budget projections.
• Work across multiple departments internally to ensure efficient and smooth processes for purchasing across the finance, logistics and shipping teams. 
• Communicate and work closely with local and overseas teams to help with product inquiries and training, fulfil market demands, resolve service/warranty matters, plan sales or dealers events, and other ad-hoc tasks. 

• Diploma or Degree holder, preferably in Business, Logistics or related fields
• Procurement or logistics background is a plus
• Passion in music and a desire to work in the music industry 
• Knowledge of musical instruments or recording software is a plus
• Good communication skills (written and verbal)
• Computer and technical skills: Microsoft Office, ERP logistics systems, cloud-based software
• Strong emphasis on accuracy and detail
• Positive attitude and a team player 
• Able to effectively manage multiple deadlines and projects 

The IT Manager will be a meticulous, IT-savvy and collaborative member of our Technology team.

As the thought leader on IT topics,  you are responsible for defining and delivering a roadmap of IT initiatives that ensure the rest of the organisation can operate at their best. This will involve excellent hardware and software support, managing security, leveraging the latest in productivity technologies and optimising procurement service desk and IT processes.

You will be reporting to the Platform Engineering Manager, and will be supported by colleagues across departments and countries to ensure security and business continuity.

We are looking for an individual that has the willingness and capability to dive into the details   and the breadth of knowledge, capability and confidence to continuously improve and streamline their domain of ownership.

Key Responsibilities:

• Create and continually improve a roadmap of IT projects and initiatives that align with the company's strategic goals.
• Envision and execute short- and long-term visions for the company’s IT needs and goals.
• Evaluate current IT processes and policies in the company and improve processes according to business needs.
• Coordinate with internal stakeholders on applications and processes used to ensure departmental IT needs are met.
• Produce monthly reports to identify issues or problematic trends and optimise ways of working.
• Provision, track, manage and maintain all end-user devices, in-office equipment and software assets.
• Configure hardware and software, facilitate equipment procurement, and manage existing IT assets.
• Actively resolve problems and issues with computer, office network and server systems to limit work disruptions within the company.
• Manage  end user software (Adobe, Google Workspace, Microsoft Office, Jetbrains etc), ensure appropriate licences are assigned and costs are managed.
• Manage service desk operations, leverage automation to streamline processes and improve service delivery.
• Automate self-service remediation of frequent issues such as network connectivity.
• Respond to first-level incidents in a timely manner, identify problems and address the root cause.
• Provide hardware and software support to employees with all levels of technology proficiency.
• Ensure a robust security posture through the deployment and leveraging of security tools and technologies and the definition and enforcement of strong security processes.
• Monitor and manage network security and configuration, and cloud-based platforms.
• Manage and update user access controls in the internal software access matrix.
• Ensure that any unauthorised or high risk software is identified and removed from end user devices.
• Train users on how to maximise the use of our internal tools such as Google Workspace, Notion, Slack and emerging tools.
• Proactively seek out new tools (e.g. ChatGPT) and identify areas for deployment to drive team productivity.

• Bachelor’s Degree in Computer Science, Management Information System, Computer Engineering, or related fields preferred. Degree not required if expertise can be demonstrated through experience.

• Proven 4-5 years of working experience in IT. 
• Exceptional communication skills in English.
• Excellent knowledge of technical management, information analysis and of computer hardware/ software systems.
• Excellent knowledge of Windows and MacOS fleet management, Group Policy Object (GPO) management, remote technical management.
• Interest in managing and strategizing IT processes and policies.
• Self-driven, has a strong sense of ownership and is able to work and learn independently.
• Manage regional operations strategies and day-to-day operations teams.
• Ability to maintain an open mindset to learn.
• Ability to manage your stakeholders.
• ITIL certification will give you an advantage.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.
  

Flexible work arrangements and policies

• Work-from-home policy: You may choose to work from home or the office depending on what works best for you and your team.
• Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.
• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.
• Discount on selected postgraduate courses with INTI: You will receive a 40% discount for the courses you enroll in. Your spouse or children are entitled to a 16% discount for courses they enroll in.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-sites (Oct): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

Brand: Fresh Beauty (http://www.fresh.com/)

Work location: Sunway Pyramid, Selangor

Responsibilities:

• Lead and motivate the team to achieve monthly sales target
• Proper execution of monthly marketing activities
• Ensure boutique visual merchandising display
• Sales report: FA KPI, competitor, VM, mall activities, animation and monthly sales report, roster, commission payout
• FA image, grooming, retail service and customer service are well execute
• Handle customers complaints
• Deliver timing to FA on company’s work requirement if any
• Train and upgrade FA sales capabilities and customer service level
• Stocks inventory – order and return
• Stocks take execution
• Handle POS and cashiering activities
• Ensure safety and cleanliness of boutique

• Minimum 5 years of experience in Retail Operations, Sales & People Management.
• Minimum SPM Holder.
• Able to communicate fluently in English (spoken & written).
• Sales driven, strong people management skill.

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development
• Commission pay
• Overtime pay
• Performance bonus
  

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position purpose:

You will partner the principal(s) to develop the business strategies, objectives and targets for your respective brands in the region. You will drive the brand awareness, expansion and penetration strategies to strengthen the position of the business in the market.

• Strategize, plan, manage and execute all marketing plans and activities to meet the goals and objectives of the brand/s and the company.

• Ongoing review and evaluation of brand/s business performance to ensure achievement of monthly and annual sales targets and to uphold the positioning/ranking of the brands in its distribution.
• Effectively communicate the unique selling propositions of the brands in all brand communications strategies to build brand desire and that will resonate with target markets. Innovate and spearhead creative marketing activities and initiate suitable co-marketing tie-ups to create more business opportunities for the brands
• Organize and plan all product launches, activities or events and prepare the relevant marketing tools and mechanics - to be in line with the brand image and strategy, as well as to achieve set sales targets.
• Manage and liaise with Editors/Beauty Editors, contractors and partners on the planning and execution of all communication and promotional campaigns.
• Create and ensure consistent and impactful visual merchandising displays at all brand point of sales i.e. department stores and all other appointed retailers

• Responsible for the overall P&L of the brand/s up to Product Contribution and relevant KPIs encompassing effective management of stock holding and set A&P budget.
• Compile and review competitors’ marketing activities periodically, as well as ongoing collection of market data, trends and information, for analysis of the brand/s competitive performance and decision making.
• Create and maintain strong working relationships with the principals of the brand/s and the retail stores management, representing the company in business negotiations and tie-ups
• Lead, coach and guide direct reports to develop strong brand knowledge, marketing and business capabilities and inculcate team working spirit.
• Initiate and coordinate ad-hoc corporate assignments, where required.

Key Success Factors:

• Net Turnover total brand/brand group in alignment with the company and principal
• Mix of channel in alignment
• Retail sales mix and growth in alignment according with or without launches
• Effective A&P

• Product Contribution level in alignment
• 5% (of Net Sales target) generated in PR value
• Inventory & forecast level in alignment

Requirements:

• Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectations.
• Have at least three (3) years of distribution / brand management experience, preferably in luxury consumer goods / FMCG / Beauty industry in product management and / or product marketing experience.
• Have experience analyzing and reporting on marketing activities, in particular analyzing ROI from campaigns and lead nurturing.
• Have a good interpersonal, verbal and written communication skill to drive tasks to completion.
• Are positive and professional attitude and ability to thrive in a fast paced, growing business.

• Have experience with Ms. Excel required, familiarity with CSV files.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Empowering, fun and vibrant culture to grow professionally
• Strong learning ground for your career and opportunity to work with globally renowned brands
• Complimentary Goods and Flexi Benefits

We are seeking a highly motivated and analytical individual to join our Global Payments Services team as a Manager, Middle Office Operations, Global Payment Services (Internal Job Title: Junior Associate Director). You will play a vital part in ensuring the smooth and efficient operation of our Global Payments function, whilst having a lasting impact by playing a key role in several strategic global initiatives.

Key responsibilities:

Payment Processing

• Responsible for the accurate input, approval and processing of payments in accordance with established procedures
• Investigate and resolve payment discrepancies and errors promptly and accurately.
• Liaise with clients, investment managers, vendors and other stakeholders to ensure timely and accurate processing of client payments..
• Work with internal teams, such as Treasury, Banking Operations and Client Operations to ensure that all deliverables are met.
• Ensure adherence to internal control policies and procedures.
• Analyse payment and query data to identify trends and opportunities for improvement.

Leadership

• Act as escalation point for team.
• Deputize for Manager when required, ensuring that work is fairly allocated across the team.
• Ensure critical issues are escalated in a timely manner to senior stakeholders.
• Represent local team on global projects, and lead workstreams of projects.

Continuous Improvement

• Identify opportunities to improve the efficiency, accuracy and security of payment processes.
• Develop and implement process improvements.
• Ensure that procedures are up to date, and in line with firm standards.
• Stay informed of industry best practices and regulatory updates as they pertain to payments.
• Analyse opportunities for improvement within the overall payment process

Ad hoc: 

• Actively participate in the development and implementation of new systems and processes related to payments.
• Collaborate with cross-functional teams to contribute to product development initiatives to optimize payment processing and client experience.
• Assist with other ad-hoc tasks (e.g. audit requests) as required.

As a Citrix engineer in a financial services company, your primary responsibility is to manage and maintain the day-to-day operations of the company's Citrix Cloud and private cloud infrastructure on AWS and Azure, including users ticket resolution, business requests and maintenance of the environment.

Key Responsibilities:

1. Managing the Citrix Cloud and AWS hosting infrastructure.
2. Monitoring the health and performance of Citrix/AWS/Azure resources and services to detect and address any issues proactively.
3. Maintaining images with application and client updates.
4. Maintaining up to date DR infrastructure and procedures for critical desktops and applications.
5. Working with other operational team to help troubleshoot issues impacting user experience.
6. Balancing user experience and costs within the cloud.
7. Collaborating with development and DevOps teams to optimize application performance and scalability.
8. Providing support and guidance to the end-users regarding best practices for Citrix users.
9. Keeping yourself certified and up to date with the latest Citrix technologies and features that may benefit the company.

We at LAN-IT 24 (Germany) are currently looking for the location Malaysia (Kuala Lumpur)

Start: ASAP
Duration: 1 year (with option)
Full time (Mon-Fri/40h)

100% Onsite
 
Tasks:
 
- Processing customer enquiries and problems in the area of IT support
- Recording and documentation of customer information and support tickets
- Initial contact and first analysis of technical problems
- Providing solutions and instructions for frequently occurring problems
- Escalating complex cases to second level support
- Monitoring systems and performing basic maintenance tasks
- Updating knowledge bases and creating instructions for customers
- Ensuring a professional and friendly customer service experience
- Tracking and monitoring customer satisfaction
- Assisting with the installation and configuration of software and hardware

 
- Expertise in IT systems, networks and hardware
- Excellent communication skills, local language and English (written and verbal)
- Good problem solving and analytical skills
- Customer orientation and friendly interaction with customers
- Time management and prioritization skills
- Willingness to learn and ability to undertake continuous professional development
- Ability to work and collaborate in a team
 
If you are interested, I would be happy to hear from you. Please send your CV.

kalpna@lan-it24.de

With kind regards

Kalpna

As an IT specialist, you will be responsible for supporting QCP’s IT infrastructure and operations as well as business continuity controls on-premise and on cloud. You will work closely with cross-functional teams across IT and business to create and drive solutions to effectively address cyber security and business continuity risks, build trust, improve resilience, and achieve our business goals.

Role

●       Helpdesk and IT Service Management support

o   Provide first level support to QCP users for the remediation of IT issues across three shifts

o   Support user helpdesk requests, such as for account / access related issues, VPN and network connectivity, collaboration and productivity tools support, endpoint troubleshooting, etc.  

o   Ensure proper recording, documentation and handover of issues to the next shift

o   Monitor and report on IT service level trends and production incidents

o   Maintain IT Configuration Management Database (CMDB) and ensure that the CMDB is up to date

o   Support QCP IT change management process: ensure that changes are assessed, tested and approved before implementation

o   Manage after office hour emergency change

●       Incident and Problem Management

o   Follow up on incidents and problems to their resolution

o   Support QCP’s production and security incident management frameworks. Handle production incidents and ensure timely escalation of security incidents

●       BCM and IT DR Support

o   Support QCP’s Business Continuity and IT Disaster Recovery (DR) program. Assist in conducting and maintaining Business Impact Analysis (BIA) assessments, document IT system DR requirements, and provide IT DR program advisory support

o   Assist QCP’s testing of IT DR plans and resilience capabilities

o   Conduct periodic review of infrastructure to identify single points of failure and remediate them

o   Maintain central inventory of system data backup requirements; coordinate data backup and restoration testing

●       IT Ops Support

o   Support IT Security training and awareness sessions

o   Support regular risk reporting, such as Key Risk Indicator (KRI) reporting and audit point tracking

o   Support vulnerability scanning and coordinate penetration testing of on-premise and cloud workloads

o   Maintain IT outsourcing register and contracts. Support periodic Third-Party risk assessments and due diligence checks on vendors

• 2-3 years of working experience in Helpdesk, Server, Network, IT Service Management,  IT Disaster Recovery and/or IT operations capacity
• Strong inter-personal and communication skills
• Excellent strategic, problem solving, and analytical skills, with keen attention to details
• Exposure to DevOps, and cloud platforms such as AWS and Azure would be valuable
• Experience supporting core IT infrastructure such as servers and network would be a plus
• Team player and ability to work independently when the need arise
• Industry certifications and knowledge of relevant frameworks (e.g. ITIL, COBIT, TOGAF, CBCP) would be a bonus
• Fresh graduates with relevant internship experience could be considered

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

This Commercial Assistant cum Office Manager will report to the Commercial Director, APAC.

The part you will play

• Commercial Support:
  • Assist the Commercial Director with various tasks, including scheduling meetings, preparing presentations, and coordinating travel arrangements.
  • Act as a point of contact between the Commercial Director and internal/external stakeholders, managing communication and follow-up as needed.
  • Support the commercial team with administrative tasks, such as data entry, file management, and document preparation.
  • Facilitate communication and collaboration within the commercial team and across departments, fostering a positive and productive work environment.
  • Prepare and distribute internal communications, announcements, and reports as needed.
  • Serve as a liaison between the Commercial Director and other departments, providing support and assistance as required.
• Office Management:
  • Oversee the smooth functioning of the office, including managing office supplies, facilities, and equipment.
  • Coordinate office maintenance and repairs, liaising with vendors and service providers as necessary.
  • Implement and maintain office policies and procedures to ensure efficient operations and compliance with company standards.
  • Maintain accurate records and files, both electronic and physical, and ensure data integrity and confidentiality.
  • Assist with organizing company events, meetings, and conferences, including scheduling, logistics, and coordination.
  • Implement, and maintain EHS policies, procedures, and programs to ensure compliance with local regulations and Group standards.
  • Coordinate EHS training and support to employees on EHS policies, procedures, and best practices.
  • Serve as the primary point of contact for EHS-related inquiries, reporting, and compliance matters.

Who are we?

TerraPay is a leading innovator in the world of mobile-first payments, transcending boundaries to provide lightning-fast financial solutions. Our dynamic Cross-Border Mobile Payments Network empowers licensed financial institutions, organizations, and merchants to conduct real-time money transfers, merchant payments, and push transactions globally. We have garnered the trust of prominent companies worldwide, establishing TerraPay as a pivotal player in the digital payments landscape. To learn more about us, visit www.terrapay.com.

What do we stand for?

At TerraPay, we stand for innovation, efficiency, and the relentless pursuit of excellence in the payments industry. Our commitment is to deliver seamless financial interactions, enhance global connectivity, and drive transformative changes in the way people and businesses exchange funds. We place a strong emphasis on trust, security, and collaboration, ensuring that our clients and partners experience world-class financial services with unmatched integrity.

What can you expect? 

Responsibilities

1. FX professional with 3-6 years of relevant experience - preferably from Payments / Banking industry
2. Strong background in managing FX business - G10 and Emerging Markets (preferably Asian markets)
3. Should be able to find innovative solutions for managing FX spreads - particularly in Asian markets.
4. Should be entrepreneurial in nature - take ownership and work independently
5. Should be able to lead a team of FX professionals
6. Preference for candidates with experience in emerging markets (particularly in Asia)
7. Preference for Diversity candidate
8. Role based out of Asia (Malaysia specific)
9. Compensation will be commensurate with work experience
10. Performance based incentives.

Qualifications

• Bachelor's degree or equivalent experience
• Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.) Organized

• A competitive compensation package, including performance bonuses.
• Join a global team with members from 45+ different nationalities spread across 5 continents.

Our client, a leading automotive company, is currently seeking a General Manager with expertise in automotive sales and marketing. As the General Manager, you will play a crucial role in driving business growth and profitability. This is a highly strategic and hands-on position, reporting directly to the CEO. If you have a strong background in automotive sales and marketing, along with exceptional leadership skills, we invite you to apply for this rewarding opportunity.

Responsibilities:

• Develop and execute sales and marketing strategies to achieve business objectives.
• Lead and manage a high-performing sales and marketing team.
• Oversee the development and implementation of marketing campaigns and initiatives.
• Monitor market trends and competitor activities to identify new opportunities.
• Ensure effective collaboration between sales, marketing, and other departments.
• Establish and maintain strong relationships with key clients and stakeholders.
• Prepare and present reports and analysis on sales and marketing performance.
• Stay updated on industry developments and apply innovative approaches to drive sales.

• Minimum of 10 years of experience in automotive sales and marketing, with at least 5 years in a managerial role.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership skills and the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills.
• In-depth knowledge of the automotive industry and market dynamics.
• Strategic mindset with the ability to make data-driven decisions.
• Proficient in using CRM and marketing automation software.
• Ability to work effectively in a fast-paced and dynamic environment.
• Willingness to travel as required.

If you meet the above requirements and are ready to take on this challenging role, we look forward to receiving your application. Please submit your resume and a cover letter outlining your qualifications and relevant experience.

Annual travel allowance for one trip home

Health insurance

Relocation assistance

Competitive salary

Aethir is seeking a Human Resources (HR) and Office Manager who will be responsible for supporting the organization with executing HR and office operations. The candidate will play a crucial role in ensuring that our company culture and morale remain positive and effective, as we seek to grow our company in the cloud gaming and AI industry. The ideal candidate is someone who has previous experience working in HR and office administration, and who is passionate about technology. Aethir is a hypergrowth web3 startup that builds scalable, decentralized cloud infrastructure for gaming and AI companies. Our company culture is collaborative and fast-paced, as we seek to push the boundaries of cloud technology.

Responsibilities

• Set up and manage the Malaysia office, including coordinating with vendors for equipment maintenance and office supplies.
• Ensure the office is well-maintained and organized.
• Assist in maintaining HR records, including employee files, insurance records, and other relevant documentation.
• Support with visa applications, tax compliance, and other administrative tasks related to HR.
• Assist the HR Manager in the hiring process, including coordinating interviews, conducting background checks, and preparing offer letters.
• Collaborate with the HR team to ensure a smooth onboarding process for new hires.

• Previous experience in office management and HR administration.
• Familiarity with Malaysia's labor regulations and administrative processes.
• Strong organizational and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexible availability to accommodate office and HR-related tasks, including the ability to adjust working hours as needed.

• Hyper Growth Startup Environment
• Fantastic Career Progression Opportunities
• Flexible Working Options
• Work within a Global and Local Team

Job Summary:

As an Asst Shop Manager, you will be assisting the Shop Manager in overall operations and performance of the shop. These may include managing staff, stock, shop, sales, service and system and other shop business related matters.

Responsibilities :                              

• Assist to lead, train, motivate and manage outlet team in delivering best services in all departments.
• Assist to ensure all team members observe and practice company’s policies and rules & regulations.
• Assist to lead and work with the team to achieve monthly sales target of the shop.
• Assist to monitor stock delivering & processing.
• To ensure all Operational and Customer Service SOPs are followed within the shop.
• Manage and monitor product display arrangement as VM guideline as assigned by Shop Manager.
• To conduct daily morning briefing and provide products knowledge training/ info and updates of policies.
• Manage and supervise all team members in the shop and attend to customer enquiries.
• Handle the overall shop operations and ensure consistency in the standard of retail operations in the absent of the Shop Manager.
• Assist to monitor and liaise with respective departments on maintenance and cleanliness of shop premises.
• Assist in stock take (routine, ad-hoc & annual) as and when required.
• Working together with Shop Manager in reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
• Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are tackled.
• Review and appraise staff performance to identify talents and retain staff.
• Assist to ensure accurate tills report and cash collection.
• Implement/execute sales & promotion plans as and when required.
• Support Shop Manager to act on suspicious activities within the premises.
• Any other legal assignments requested by management from time to time.