Total 34 financial advisor job vacancies in 69-3A, Jalan SS23/15, Taman Sea,Pj

Overview :

We are seeking a dynamic and experienced Senior Account cum Admin Executive to join our team. This role requires a blend of financial acumen, administrative skills, and the ability to manage multiple tasks efficiently. The ideal candidate will be detail-oriented, organized, and possess strong communication skills. This position offers an exciting opportunity to contribute to the financial health and operational efficiency of our organization.

Responsibilities :

• Manage accounts payable and accounts receivable processes.
• Prepare and review financial statements, reports, and budgets.
• Ensure compliance with financial regulations and company policies.
• Maintain accurate and up-to-date financial records.
• Prepare monthly, quarterly, and annual financial statements for management review.
• Assist in the preparation of financial forecasts and projections.
• Oversee office administrative tasks, including managing schedules, correspondence, and supplies.
• Coordinate meetings, conferences, and travel arrangements.
• Assist in HR-related tasks such as onboarding, record-keeping.
• Maintain and update company databases and filing systems.
• Handle general office duties and provide support to team members as needed.
• Liaise with internal teams, external vendors, and clients to address financial and administrative needs.
• Communicate effectively with stakeholders to ensure timely and accurate information exchange.
• Collaborate with colleagues to streamline processes and improve operational efficiency.
• Serve as a resource for financial and administrative inquiries, providing guidance and support as required.

Qualifications :

• Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5 or Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Proven experience (3 years++) in accounting and administrative roles, preferably in a similar capacity.
• Strong analytical skills and attention to detail.
• Excellent organizational and time management abilities.
• Ability to prioritize tasks and work effectively under pressure.
• Excellent interpersonal and communication skills.
• Familiarity with relevant financial regulations and compliance standards.
• Certification such as CPA (Certified Public Accountant) or ACCA (Association of Chartered Certified Accountants) is a plus.

 

Benefits :

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Positive and collaborative work environment.
• Flexible work arrangements may be available.

 

作為PRUVenture的主要職責是協助個人和企業評估其風險水平，並推薦其財富創造和保護策略，例如遺產和 Hibah規劃、醫療保險和收入保護規劃、關鍵人物保護和商業保險規劃以及員工保護和醫療保健福利解決方案規劃。您的角色還包括教育和退休財富累積規劃。

完成 PRUVenture 計劃後，您應晉升為單位經理並領導單位團隊。

• 津貼和福利
• 佣金和獎金
• 彈性工作時間
• 公司旅行
• 個人發展機會

As a PRUVenture , the primary role is to assist Individual and Businesses assess their risk level and recommend the strategy in their Wealth Creation and Protection  eg Legacy  & Hibah planning, Medical Insurance & Income Protection planning, Keyman Protection & Business Insurance planning and Employee Protection & Healthcare Benefit Solutions  planning. Your role also inclusive of Education and Retirement Wealth Accumulation planning.

You are expected to promote as a Unit Manager and lead a unit team after you have completed the PRUVenture program.

• Perks & Benefits
• Commission and bonus
• Flexi working hours
• Company trips
• Personal development opportunities

Salary: £23,500 with excellent long-term progression opportunities

Hybrid Working - 37.5 hours, 09:00 - 17:30 Monday to Friday.

Location: Bexhill

Training: All training and equipment is provided





Role purpose:



You'll be one of our first lines of defence at Hastings for protecting the business against potential policy fraud by validating our customer policies and ensuring these hold the correct information that best suits their needs. You'll be responsible for balancing a varied portfolio of customer policies and will validate these through a variety of different checks (directly with customers or by authenticating documents) and ensuring that any risk information is reviewed and if relevant, completed in a timely manner.



You'll use a data-driven approach, effective conversation management plus cutting-edge application fraud tools to identify and treat deliberate and unintentional policy misrepresentation, ensuring customers are retained at the right price and that high-risk policies are removed from cover.





Accountabilities:

• Responsible for validating a portfolio of policies within agreed timeframes that have been identified as having application fraud indicators varying in complexity.
• Ensuring that any risk information is validated efficiently and accurately by reviewing information and documents received via various communication channels.
• Ensuring that policies meet customers' needs and have the appropriate level of cover with the correct risk information to support good outcomes.
• Identifying and acting on deliberate and unintentional policy misrepresentation.
• Responsible for servicing inbound and outbound calls from customers, internal colleagues and external parties.
• Ensuring service level agreements are met on your portfolio of work and cases assigned to you.
• Reviewing received documents to ensure they are genuine and valid, taking appropriate action where necessary.
• Supporting customers with any complaints effectively, reaching good outcomes
• Demonstrate a keen eye for detail, excellent communication and interpersonal skills.
• Champion a collaborative approach with various colleagues & stakeholders throughout the organisation.
• Strive to exceed individual KPI's and goals and take ownership of personal development.
• Getting it right for our colleagues and customers through ownership and adherence to internal and external policies, regulated procedures and FCA (Financial Conduct Authority) legislation whilst following our 4C's values.
• Keeping the customer experience at the heart of everything we do, ensuring customers are always treated fairly and the right outcome is achieved.
• Ensure that you are meeting customers' fair and reasonable expectations. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
• Complete training as mandated by the company and regulated by the FCA.
• Ensure that you achieve and demonstrate levels of competence required to fulfil job requirements.
• Demonstrate professional behaviour whilst also respecting and valuing colleagues similarities and differences.
• Identification and support of vulnerable customers

Skills Knowledge & Experience:

• Demonstrate active listening to identify potentially deceptive behaviours
• Natural ability to lead conversations
• Excellent organisational skills with the ability to prioritise work and meet deadlines
• Competent IT skills with the ability to use systems necessary for the role, including the Microsoft Office Suite
• Strong written communication skills
• Experience working in a customer-facing environment
• Able to adapt to change & new ways of working

What can we offer you?

• Full training with industry experts and friendly coaches guiding you throughout your career with Hastings. We also use a buddying system once training is complete, so there will always be someone to guide you
• You will work in a modern, open-plan office space with a games room that you can enjoy on your lunch break
• We promote a relaxed, friendly & diverse working environment
• Career stepping stones, we love investing and progressing our people by helping them hit their career goals and gain professional qualifications
• 'Harrys' - a great onsite restaurant, with a wide range of choice from breakfast time to dinner time & an on-site Costa coffee
• Refer a friend scheme - earn £500 per referral!
• Bonus up to 5% - Annual discretion
• Pension match (1:1) up to 10%
• Life insurance (4 x base salary)
• A brand new Microsoft Surface 4 laptop
• Discounted Hasting Direct products
• 25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days)
• Potential to earn extra money on top of your salary, by working overtime as per business needs
• Well-being programme as well as health care and dental cash plan
• Access to video consultations with a registered GP for you and your family
• Discounts & cashback with well-known retailers

-

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Hours: 37.5 hours per week Salary: £24,000 per annum, rising to £26,500 per annum, following successful completion of probation period Location: Southend, Essex and the locality. Relevant expenses will be paid. This is a great opportunity within MHM, and one where you will make a real and direct difference to the lives of people who face mental health challenges. You will support people in obtaining and retaining paid or voluntary employment, whilst working for a passionate and inspiring organisation, within a supportive team. This role offers great job satisfaction and scope for career development and progression. NHS Talking Therapies offers a variety of therapeutic interventions for depression, anxiety, stress, and other mental health related problems. Our service works with people over the age of 16 and has several bases across the locality. We routinely achieve recovery rates above the national target and demonstrate a strong commitment towards continuing professional development within all roles. We deliver investment in and a continued focus on staff well-being, including opportunities to be involved in Special Interest Groups. About the role With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision. You will work as part of wider community support teams, including mental health workers, partners, internal colleagues and other agencies. Please refer to the attached job description for further information. About you You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include supporting people within the employment sector, with knowledge of employment rights and job retention being advantageous. Working within a multi-disciplinary team, you will be able to demonstrate your experience in delivering results through your assessment, planning and facilitating of activities that focus on recovery and vocational skills. You will have an understanding of working with people with a variety of complex needs including mental health, your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Although not essential, it would be beneficial for you to have knowledge of employment law, the principles of the Equalities Act 2010 and how it relates to employment rights. You will be educated to NVQ Level 3 or equivalent in the areas of Advice and Guidance, Health and Social Care or Customer Service. An awareness and/or experience of working with people who have experienced mental health issues would be an advantage. Please refer to the attached job description for full details on person specification for this role. What we offer You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: * A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service * A 5% contributory pension scheme, with the opportunity to increase contributions. * A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans. * Enhanced family friendly policies, pay and leave. * Cycle to work scheme. * Discounted gym membership. * Healthcare cash plan. * A discount platform covering online, high street and supermarket purchases. * You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role * Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application. All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview. MHM is an Equal Opportunities Employer.

Your new role
Southend City Council are looking to appoint a full-time, agency Senior Personal Advisor who is able to undertake the role of liaison officer between aftercare Personal Advisor, the social worker and other colleagues, to make sure that there is a planned transition of the care lever to adulthood.

The Senior Personal Advisor, oversees that the care leavers are living in suitable accommodation, have the opportunity of being engaged in work, training or education and that they are not socially isolated.You will be required to provide consultation on casework and contribute to the development of colleagues within the team and, where appropriate, the wider service by virtue of being an experienced and reliable practitioner.You will provide an efficient and cost-effective service to young people, ensuring that their needs are professionally assessed. Making sure that every young person will have a professional and comprehensive Pathway Plan and risk assessment.

Within this post, you must be on-site a minimum of 4 days a week.

What you'll need to succeed
To be successful in this position you must have worked within front line services, preferably as a Personal Advisor. You must have knowledge of the issues that young people face along with experience of looked after children and practice experience of applying assessment skills within a statutory social work setting.

You are required to have excellent communication skills, inc. verbal, written. Knowledge of methods of social work interventions, relevant legislation regulations, guidance and policy issues.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An exciting secondment/ fixed term opportunity has arisen for a Band 4 Continence Advisor to join the Bowel and Bladder Paediatric team.
We are looking to appoint an enthusiastic self-motived individual who is keen to develop and learn the skills needed to join this specialist team.
The successful candidate will be provided with the training and support required to enable them to deliver a high quality service to the CYP and their families/carers who access our services.



To work within the children’s Bladder and Bowels Service under the direction of the Children’s Bladder and Bowel nurses, assisting them in promoting the development of children on their caseloads. This includes participating in the planning, assessment and implementation of programmes of care to meet the specific needs of identified children and their families. The post will include cross site working and clinic based.

Full training and support will be provided to the successful candidate.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation.


In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from only £30 a year.


There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
1. To work with the children’s bladder and bowel service in undertaking continence assessments and instigation of continence promotion programmes in partnership with parents/carers and assesses the effectiveness of programmes under the supervision of the children’s bladder and bowel nurses.


1. Advises and supports families to promote the continence of children as appropriate based on the assessment made, in partnership with the children’s bladder and bowel nurses.


1. Orders appropriate continence products in line with Trust policy.


1. Develops links with and liaises with relevant local children’s services


1. Teaching and education to health professionals on toilet training programmes, education authorities and other professional groups as required.


1. To ensure a welcoming, caring and safe environment is provided for the children and their families, carers and visitors when they are visiting clinics. Provide assistance, where appropriate, to the children’s bladder and bowel nurses when they are undertaking clinics.


1. Provide information to parents/carers regarding relevant resources and services that they require in order that the child may reach their full continence potential.


1. Record work undertaken with patients, families’ carers and professionals on appropriate service documentation and trust I.T systems.


1. Demonstrates Knowledge of Children's development relating to toileting skills in particular


1. Demonstrates knowledge of child development with children with special needs.


1. Act as a resource for information to parent’s, carers, and professionals throughout the multi-disciplinary team.


1. To participate fully as a team member, sharing knowledge and information and supporting colleagues.


1. To have knowledge of a range of communication methods for children who may have barriers to understanding e.g. children with special learning/understanding needs and young children whocannot yet easily communicate.




This advert closes on Monday 13 May 2024

Proud member of the Disability Confident employer scheme

Salary: £23,500 with excellent long-term progression opportunities
Hybrid Working - You will work 37.5 hours a week. 09:00 - 17:30 Monday to Friday. No weekends
Location: Bexhill -Hybrid




Role purpose:



You'll be one of our first lines of defence at Hastings for protecting the business against potential policy fraud by validating our customer policies and ensuring these hold the correct information that best suits their needs. You'll be responsible for balancing a varied portfolio of customer policies and will validate these through a variety of different checks (directly with customers or by authenticating documents) and ensuring that any risk information is reviewed and if relevant, completed in a timely manner.



You'll use a data-driven approach, effective conversation management plus cutting-edge application fraud tools to identify and treat deliberate and unintentional policy misrepresentation, ensuring customers are retained at the right price and that high-risk policies are removed from cover.




Accountabilities:

• Responsible for validating a portfolio of policies within agreed timeframes that have been identified as having application fraud indicators varying in complexity.
• Ensuring that any risk information is validated efficiently and accurately by reviewing information and documents received via various communication channels.
• Ensuring that policies meet customers' needs and have the appropriate level of cover with the correct risk information to support good outcomes.
• Identifying and acting on deliberate and unintentional policy misrepresentation.
• Responsible for servicing inbound and outbound calls from customers, internal colleagues and external parties.
• Ensuring service level agreements are met on your portfolio of work and cases assigned to you.
• Reviewing received documents to ensure they are genuine and valid, taking appropriate action where necessary.
• Supporting customers with any complaints effectively, reaching good outcomes
• Demonstrate a keen eye for detail, excellent communication and interpersonal skills.
• Champion a collaborative approach with various colleagues & stakeholders throughout the organisation.
• Strive to exceed individual KPI's and goals and take ownership of personal development.
• Getting it right for our colleagues and customers through ownership and adherence to internal and external policies, regulated procedures and FCA (Financial Conduct Authority) legislation whilst following our 4C's values.
• Ensure that you are meeting customers' fair and reasonable expectations. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
• Complete training as mandated by the company and regulated by the FCA.
• Ensure that you achieve and demonstrate levels of competence required to fulfil job requirements.
• Identification and support of vulnerable customers

Skills Knowledge & Experience:

• Demonstrate active listening to identify potentially deceptive behaviours
• Natural ability to lead conversations
• Excellent organisational skills with the ability to prioritise work and meet deadlines
• Competent IT skills
• Strong written communication skills
• Experience working in a customer-facing environment
• Able to adapt to change & new ways of working

What can we offer you?

• Full 11 weeks of training with industry experts and friendly coaches guiding you throughout your career with Hastings.
• Refer a friend scheme - earn £500 per referral!
• Bonus up to 5% - Annual discretion
• Pension match (1:1) up to 10%
• Life insurance (4 x base salary)
• 25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days)
• Potential annual company bonus earnings of 5% of your base salary
• Potential to earn extra money on top of your salary, by working overtime as per business needs
• Well-being programme as well as health care and dental cash plan
• Discounts & cashback with well-known retailers

Our straightforward process

• Click apply now to fill out our short application form, most of which you can auto-fill using your CV
• You will then receive a weblink via e-mail to our online assessment (normally received within six minutes) to our online assessment where you'll experience a realistic job preview that will show you exactly what it's like to be a part of #lifeatHD. In addition, through a number of tests, we'll assess to what extent your preferences, personality, and skills are a good fit for our contact centre
• The whole application process is smart phone enabled, just make sure you are in a quiet place somewhere you can concentrate

If you believe you require any reasonable adjustments in order to complete the

online assessment and/or interview process due to disabilities or health conditions, please contact the recruitment team at prior to completing your application.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Hours: 37.5 hours per week Salary: £28.500 per annum, with progression to £31,500 per annum Location: Southend, Essex and within the locality, relevant expenses will be paid This is a great opportunity within MHM, and one where you will make a real and direct difference to the lives of people who face mental health challenges. You will support people in obtaining and retaining paid or voluntary employment, whilst working for a passionate and inspiring organisation, within a supportive team. This role offers great job satisfaction and scope for career development and progression. NHS Talking Therapies offers a variety of therapeutic interventions for depression, anxiety, stress, and other mental health related problems. Our service works with people over the age of 16 and has several bases across the locality. We routinely achieve recovery rates above the national target and demonstrate a strong commitment towards continuing professional development within all roles. Interested in learning more? To hear from one of our current Senior Employment Advisors on why this is a fantastic opportunity to work with MHM - click here We deliver investment in and a continued focus on staff well-being, including opportunities to be involved in Special Interest Groups. About the role Working as a part of a team of Senior Employment Advisors, you will work closely with mental health workers, partners, and other agencies. The role involves line management of a small team of Employment Advisors including responsibility for implementing relevant aspects of MHM HR policies. Our Talking Therapies service has strong clinical and operational teams, offering skilled support and focusing on clinical and service development and innovative practice. Please refer to the attached job description for further details on job responsibilities. About you You will have experience of working within employment and knowledge of employment rights, job retention is also a key component. You will demonstrate an ability to prioritise a diverse workload and manage this effectively. You will understand the principles of the Equalities Act 2010 and how it relates to employment rights. You will be educated to NVQ Level 3 or equivalent in the areas of Advice and Guidance, Health and Social Care or Customer Service. An awareness and/or experience of working with people who have experienced mental health issues would be an advantage. You will be able to demonstrate the skills and abilities needed to help others identify and overcome employment barriers. You will have excellent communication and interpersonal skills and be able to demonstrate a proactive and highly motivated attitude. The role will include travel across the area and access to your own transport is essential (relevant expenses will be paid). Please refer to the attached job description for further details. What we offer You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: * A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service * A 5% contributory pension scheme, with the opportunity to increase contributions. * A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans. * Enhanced family friendly policies, pay and leave. * Cycle to work scheme. * Discounted gym membership. * Healthcare cash plan. * A discount platform covering online, high street and supermarket purchases. * You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role * Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application. All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview. MHM is an Equal Opportunities Employer.

If you are looking to excel and make a difference, take a closer look at us…

Key Responsibilities and Accountabilities

Sales & Service

• Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;

• Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; 

• Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;

• Assist in calling up customers for service / sales interactions;

Operations

• Carry out Branch RCSA through sample checking and effective rectification as applicable;

• Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;

• Over-ride transactions as per Bank defined transaction limits;

• Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);

• Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;

• Observe and comply with the Bank’s Code of Conduct & Ethics;

Other Responsibilities

• Maintain confidentiality of customers and Bank’s information in a responsible manner;

• Keep a clean, organized work area and maintain a professional appearance;

• Attend all trainings as applicable including e-learning/Workday;

• Filing of reports;.

• Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc;

• Carry out other duties as assigned periodically.

Requirements

Education/Qualification

• Malaysian citizen

• Fresh graduates or candidates with relevant work experience are welcome to apply

Experience

• Related working experience in financial institution or related field

• Possess customer interaction / cash handling / transaction processing / sales experience

Special Skills

• Basic banking knowledge

• High level of integrity and accountability

• Excellent service mindset and communication skills and cross selling skills

• Professional appearance and courtesy

Certification/Licensing Requirements (optional)

• FIMM / UT license

• PCE & TBE license

Realise your full potential at Hong Leong Bank by applying now.

If you are looking to excel and make a difference, take a closer look at us…

Key Responsibilities and Accountabilities

Sales & Service

• Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;

• Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; 

• Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;

• Assist in calling up customers for service / sales interactions;

Operations

• Carry out Branch RCSA through sample checking and effective rectification as applicable;

• Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;

• Over-ride transactions as per Bank defined transaction limits;

• Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);

• Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;

• Observe and comply with the Bank’s Code of Conduct & Ethics;

Other Responsibilities

• Maintain confidentiality of customers and Bank’s information in a responsible manner;

• Keep a clean, organized work area and maintain a professional appearance;

• Attend all trainings as applicable including e-learning/Workday;

• Filing of reports;.

• Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc;

• Carry out other duties as assigned periodically.

Requirements

Education/Qualification

• Malaysian citizen

• Fresh graduates or candidates with relevant work experience are welcome to apply

Experience

• Related working experience in financial institution or related field

• Possess customer interaction / cash handling / transaction processing / sales experience

Special Skills

• Basic banking knowledge

• High level of integrity and accountability

• Excellent service mindset and communication skills and cross selling skills

• Professional appearance and courtesy

Certification/Licensing Requirements (optional)

• FIMM / UT license

• PCE & TBE license

Realise your full potential at Hong Leong Bank by applying now.

If you are looking to excel and make a difference, take a closer look at us…

Key Responsibilities and Accountabilities

Sales & Service

• Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;

• Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; 

• Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;

• Assist in calling up customers for service / sales interactions;

Operations

• Carry out Branch RCSA through sample checking and effective rectification as applicable;

• Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;

• Over-ride transactions as per Bank defined transaction limits;

• Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);

• Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;

• Observe and comply with the Bank’s Code of Conduct & Ethics;

Other Responsibilities

• Maintain confidentiality of customers and Bank’s information in a responsible manner;

• Keep a clean, organized work area and maintain a professional appearance;

• Attend all trainings as applicable including e-learning/Workday;

• Filing of reports;.

• Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc;

• Carry out other duties as assigned periodically.

Requirements

Education/Qualification

• Malaysian citizen

• Fresh graduates or candidates with relevant work experience are welcome to apply

Experience

• Related working experience in financial institution or related field

• Possess customer interaction / cash handling / transaction processing / sales experience

Special Skills

• Basic banking knowledge

• High level of integrity and accountability

• Excellent service mindset and communication skills and cross selling skills

• Professional appearance and courtesy

Certification/Licensing Requirements (optional)

• FIMM / UT license

• PCE & TBE license

Realise your full potential at Hong Leong Bank by applying now.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with direct or close supervision, the Guest Advisor consistently delivers outstanding guest service experiences in a sales culture using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. This position ensures products are easy to see and buy, builds sales by sharing product and gaming knowledge with guests, and provides a clean, organized environment in which to shop. Guest Advisors utilize their professional conduct and passion for gaming to ensure each guest has an excellent experience.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchase transactions using Point-of-Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; escalate customer issues and complaints to the appropriate supervisor in a timely and professional manner.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines.
• Protect company assets through effective inventory control and loss prevention practices, including scam awareness, and safety best practices.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist in stocking/restocking of merchandise on shelves and fixtures and moving product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Assist store team in meeting and exceeding sales, profit, and shrink goals.
• Assist with checking in shipments for discrepancies/shortages.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent preferred.
• Previous retail or guest service experience preferred.
• Video game knowledge preferred. 

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal communication and listening skills, both in person and on the phone, using spoken English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematical and alphabetizing skills.
• Complete required paperwork properly.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Stand and move throughout the store unassisted for up to 8 hours per day.
• Work a flexible schedule including nights, weekends, and some holidays.
• Be reliable and trustworthy.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Employee Growth: GameStop is committed to hiring, developing, and promoting qualified candidates to open positions within all levels of the Company. In keeping with this commitment, the Company may consider internal candidates for promotion to open positions. When considering internal candidates, the Company identifies Associates who consistently perform above standard in all areas of job performance, demonstrate outstanding customer service, work well with others, display a genuine interest in their jobs, and have an ability to learn and grow with the Company. Associates must be in their current position for a minimum of 6 months to be eligible to apply for internal postings or be considered for promotion/transfer to a position outside of his/her own department or work location, division, or brand (unless supervisor approval is received). Associates should express their interest in additional career opportunities by applying via Workday. Associates may also request information on the process for applying and qualifying for a promotion from their immediate supervisor or Human Resources; an Associate’s failure to express such an interest may be viewed by the Company as a lack of interest in changing positions. The Company reserves the right to hire external candidates and further reserves the right to hire the best qualified candidate for any open position whether that candidate is internal or external.

This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.

$14.42 - $15.42

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Senior Guest Advisor assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
• Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
• Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
• Promote GameStop’s unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
• Complete Omni-Channel orders daily.
• Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
• Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
• Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Leader / Store Leader 2/Assistant Store Leader as needed.
• Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
• Supervise and delegate tasks to Guest Advisors in the absence of management.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.
• Follow all opening and closing procedures.
• Observe associate performance and provide timely and appropriate feedback to the store management.

QUALIFICATIONS

• Must provide proof of eligibility to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

REQUIRED JOB SKILLS AND ABILITIES

• Exceptional guest service skills.
• Provide genuine and friendly assistance to every guest during each visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Work in a fast-paced, rapidly changing environment.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
• Operate the POS computer system and properly complete the required paperwork.
• Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
• Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
• Problem-solving skills and judgment abilities.
• Follow instructions furnished in written, oral, or diagram form.
• Deliver bank deposits following loss prevention safety guidelines.
• Work a flexible schedule, including extended hours/days as necessary, including Sundays. Minimum availability of 3 days/week.
• Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
• Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Employee Growth: GameStop is committed to hiring, developing, and promoting qualified candidates to open positions within all levels of the Company. In keeping with this commitment, the Company may consider internal candidates for promotion to open positions. When considering internal candidates, the Company identifies Associates who consistently perform above standard in all areas of job performance, demonstrate outstanding customer service, work well with others, display a genuine interest in their jobs, and have an ability to learn and grow with the Company. Associates must be in their current position for a minimum of 6 months to be eligible to apply for internal postings or be considered for promotion/transfer to a position outside of his/her own department or work location, division, or brand (unless supervisor approval is received). Associates should express their interest in additional career opportunities by applying via Workday. Associates may also request information on the process for applying and qualifying for a promotion from their immediate supervisor or Human Resources; an Associate’s failure to express such an interest may be viewed by the Company as a lack of interest in changing positions. The Company reserves the right to hire external candidates and further reserves the right to hire the best qualified candidate for any open position whether that candidate is internal or external.

This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.

$14.92 - $17.67

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with direct or close supervision, the Guest Advisor consistently delivers outstanding guest service experiences in a sales culture using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. This position ensures products are easy to see and buy, builds sales by sharing product and gaming knowledge with guests, and provides a clean, organized environment in which to shop. Guest Advisors utilize their professional conduct and passion for gaming to ensure each guest has an excellent experience.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchase transactions using Point-of-Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; escalate customer issues and complaints to the appropriate supervisor in a timely and professional manner.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines.
• Protect company assets through effective inventory control and loss prevention practices, including scam awareness, and safety best practices.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist in stocking/restocking of merchandise on shelves and fixtures and moving product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Assist store team in meeting and exceeding sales, profit, and shrink goals.
• Assist with checking in shipments for discrepancies/shortages.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent preferred.
• Previous retail or guest service experience preferred.
• Video game knowledge preferred. 

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal communication and listening skills, both in person and on the phone, using spoken English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematical and alphabetizing skills.
• Complete required paperwork properly.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Stand and move throughout the store unassisted for up to 8 hours per day.
• Work a flexible schedule including nights, weekends, and some holidays.
• Be reliable and trustworthy.

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

$16.00 - $17.00