To be responsible for the training, quality and development needs of the Hotel.

KEY RESPONSIBILITIES:

• Ensure that all new employees attend the Hotel Orientation program

• Conduct training needs analysis of the hotel and departments.

• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.

• Design, produce and implement training programs to meet specific department/hotel needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on a regular basis.

• Ensure all staff receive ongoing training in Marriott Global Training Programmes - online and coach-led.

• Conduct audit based on Marriott Brand Standards.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Liaise with educational institutions conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Administer the training budget and purchase training materials as required.

• Ensure that all associates comply with the Marriotts Brand standards.

• Ensure compliance with legislated health and safety requirements within the workplace.

• Manage the administration of trainees and apprentices on the property.

• Organise employees welfare activities.

• Take telephone inquiries regarding employment prospect and give appropriate advice.

• Conduct processing of correspondence and other documents for the HR Department.

• Assemble new employee files including all necessary forms and information.

• Assist with staff queries regarding name badges, letters of introduction etc.

• Assist in conducting Hotel site inspections for Orientation, Work Experience and Hospitality trainees.

Role Purpose Statement:

The incumbent would be responsible for research and development efforts in Transportation management & logistics and developing innovative ecosystem at TCI Express Pte Ltd for its International & India Operations

Main Accountabilities:

Ø Develop and implement comprehensive R&D strategies to penetrate new markets and expand international presence.

Ø Responsible for India Operations & International Operations R&D regarding new technology initiatives & process improvements.

Ø Evaluate the prevalent trends, dynamics and market movements to grow business.

Ø Coordinate the development and implementation of the standards, practices, procedures, and tools in order to achieve operational excellence.

Ø Lead implementation of innovative logistics solutions for customers.

Ø Researching new technology advancements that supports logistics/transportation solutions.

Ø Responsible for implementing new technologies/processes and driving up the yield performance.

Ø Conceiving innovative strategies and deploying differentiated solutions that can help serve customers better and create value.

Ø Identifyingrisks in the supply chain and develop contingency plans to handle unexpected challenges better and maintain continuity.

Ø Develop solutions to address gaps and weaknesses in delivery operations.

Ø Manage development of co-created solutions with customers to enhance offering and competitiveness..

Ø Propose solutions and explanations by analyzingdata and research outputs.

Requirements:

Ø Bachelor's degree in logistics, supply chain management, or a related field.

Ø 5-7 Years R&D experience in operations/ sales/ marketing.

Ø Ability to work with Foreign Offices in new Countries wherever we start our Operations.

Ø Strong communication and interpersonal skills.

Ø Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

Salary : SGD 5000 per month ( including Employer & Employee CPF Contribution)

Working days : 4 days Work for Home and 2 Days Work from office(Saturday’s will be half day)

Work Timings: 9:30 AM – 5:30 PM

Title:  Training Program Sourcing Manager Job Number:  18557 Location:  Sydney, NSW, AU, 2009 About John Holland At John Holland, our purpose is simple – we transform lives with everything we do.  We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way. Be part of the team that’s up for the challenge of transforming lives for good.   About the Role The Training Program Sourcing Lead at John Holland secures and manages external training providers to ensure quality, cost-effectiveness, and compliance with accreditation and company standards. This role involves vetting providers, negotiating rates, and maintaining partnerships, while overseeing training quality and alignment with industry regulations. The Lead ensures all tasks are organized, timely, and meet John Holland’s high training standards. Key Responsibilities:  Establish Partnerships:…

Click here to view more detail / apply for Training Program Sourcing Manager

12 Month Fixed Term opportunity for an experienced Research Manager Providing planning, funding, and delivery of research to meet the research objectivesBase Salary $135,820 + 17% superannuation  About the opportunityThe Faculty of Medicine and Health is running a research project to develop an evaluation tool for the impact of health and medical research.  We are seeking a Research Program Manager to lead the day-to-day governance and operational tasks required to deliver a research program to develop effective tools for the evaluation of the impact of health and medical research in NSW. The Research Program Manager will lead the program’s operations and is responsible for the effective operational leadership and management of the program’s activities in the areas of research, industry partner liaison and external engagement. The Research Program Manager will provide high level operational and management support, strategic business planning and advice to the Chief Investigator to manage the development and implementation of the program.…

Click here to view more detail / apply for Research Manager

REGIONAL TRAINING MANAGER

SINGAPORE

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as well as seek to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com.

ROLE AND DEPARTMENT

· Define Regional Training strategy and objectives to support regional sales objectives, increase market share and enhance the brand image

· Strengthen and implement a 360 Retail approach including tools in line with Retail Excellence program

· Achieve regional BA productivity target to meet set KPI monthly

· Coaches and champions in Retail Excellence

· Curate and organize Regional Education Seminars

· Responsible for implementing the regional annual training plan as directed by the Brands’ guidelines and objectives

· Adapt international training materials to fit local specificities and enhance content of existing training support documents when needed

· Provide inputs and feedback to Management on training and coaching methods and tools

· Contribute to Region and Training projects: regional training needs, evaluation analysis, update of training programs, action plan on training and coaching

· Identify and provide feedback for future training needs

· Plan and monitor training and traveling expenses according to budget & resources optimization

· “Train the trainers”: train retail and training delegates about all products knowledge and specific training modules.

· Implement Retail Excellence program and follow up regularly on progress with Training Managers.

· Monthly BC productivity monitoring and follow up including adequate action.

· Lead and train Live Streaming and social media to drive sales.

· Increase e-learning engagement rate and meet regional goals.

· Monthly activity report to be sent to Regional Director and Training Managers focusing on retail performance.

We’d love to see candidates who have:

• The ideal candidate has at least 10 year experience in luxury cosmetics or retail management / retail excellence and at least 5 year in Regional Training.
• Real team leader with strong focus on results achievement
• ACTA certified.
• Equipped with skincare, fragrance, and social media experience. Makeup experience will be great but not key priority.
• Strong experience in training including delivery of training, ability to coach with a strong sense of detail and drive growth for regional sales.
• Strong leadership and people management skills
• Dynamic and motivational presentation skills
• Able to build effective teams
• Strategic agility
• Excellent written and verbal communication skills
• Availability to travel for regional and worldwide seminars/meetings
• Excellent grooming matching brand DNA with high sense of luxury and service.

Job Description

Our Clinical Research and Pharmacovigilance team push the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.

WHAT YOU WILL DO

This role is primarily accountable for the end-to-end performance and project management for assigned protocols in a country in compliance with ICH/GCP and country regulations, our policies and procedures, quality standards and adverse event reporting requirements internally and externally. The CRM could be responsible for a particular study for several countries in a cluster.

Responsibilities include, but are not limited to:

• Main Point of Contact (POC) for assigned protocols and link between Country Operations and clinical trial team (CTT).

• Responsible for project management of the assigned studies: pro-actively plans, drives and tracks execution and performance of deliverables/timelines/results to meet country commitments from feasibility and site selection, recruitment, execution and close out.

• Accountable for performance for assigned protocols in a country in compliance with ICH/GCP and country regulations, our policies and procedures, quality standards and adverse event reporting requirements internally and externally.

• Reviews Monitoring Visits Reports and escalates performance issues and training needs to CRA manager and/or functional vendor and internal management as needed. o Performs Quality control visits as required.

• Leads local study teams to high performance: trains in the protocol other local roles, closely collaborates with and supports CRAs as protocol expert and coordinates activities across the different local country roles ensuring a strong collaboration (including the CTC, CRAs and COM).

• Responsible for creating and executing a local risk management plan for assigned studies.

• Ensures compliance with CTMS, eTMF and other key systems in assigned studies.

• Escalates as needed different challenges and issues to TA Head/CRD/CCQM and or CTT (as appropriate).

• Identifies and shares best practices across clinical trials, countries, clusters.

• Responsible for collaboration with functional outsourcing vendors, investigators, other external partners in assigned studies.

• Country POC for programmatically outsourced trials for assigned protocols.

• In this position, you will be responsible for building business relationships and representing our company to investigators as a customer-facing role.

• Serves local business needs as applicable in their country (if delegated can sign contracts and manage budgets).

• Supports local and regional strategy development consistent with long‐term corporate needs in conjunction with CRD, TAH and Regional Operations.

• Collaborates internally with HQ functions, regional and local operations, EU Clinical Development, Pharmacovigilance, Global Medical Affairs to align on key issues/decisions across the trials. Consult with GHH as needed.

CORE Competency Expectations:

• Knowledge in Project Management and site management.

• Strong organizational skills with demonstrated success required.

• Requires ability to make decisions independently and oversee important activities relevant to clinical research activities according to predetermined global policies and commitments with the support, oversight and supervision of the TA Head or CRD.

• Requires strong understanding of local regulatory environment.

• Strong scientific and clinical research knowledge is required.

• Strong understanding of clinical trial planning, management and metrics is essential as well as the ability to focus on multiple deliverables and protocols simultaneously.

• Experience functioning as a key link between Country Operations and Clinical Trial Teams

• Communicates effectively and builds a collaboration spirit in a remote/virtual environment and across countries, cultures and functions.

• Ability and skills to manage resource allocation, processes (and controls), productivity, quality and project delivery.

• Proficiency in written and spoken English and local language. The incumbent must be competent and effective in written and verbal communication.

• Strategic thinking.

• Ability to work efficiently in a remote and virtual environment.

• Understand cultural diversity.

• The position requires proven strong project management skills and/or project management certification or relevant training program/close mentoring.

Behavioral Competency Expectations:

• Strong leadership skills that enable and drive alignment with the goals, purpose and mission of our Research Labs (MRL), Global Clinical Development (GCD) and GCTO.

• Ability to identify problems, conflicts and opportunities early and lead, analyze and prepare mitigation plans and drive conflict resolution is critical.

• Required to negotiate skillfully in tough situations with both internal and external groups; settle differences with minimum disruption. Examples of common problems include: 1) low patient recruitment, 2) inadequate staff to meet business needs, 3) performance or compliance issues, 4) working with regulatory issues and the broader organization, and 5) resolution of conflictive situations.

• Educational/pedagogic, diplomatic and empathic skills to effectively build and maintain professional relationships with investigators and other stakeholders.

Experience Requirements:

• Required: • At least 9 years of clinical research experience, including at least 2 years of project or people management and 5 years of monitoring experience.​

​

​Educational Requirements:

• Required: • Bachelor degree in Science (or comparable)

• Preferred: • Advanced degree, (e.g., Master degree, MD, PhD).

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

 

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

This position is responsible for managing parent inquiries, supporting school events, coordinating with various stakeholders, and contributing to student enrollment and retention efforts.

Adecco is partnering with a renowned Education Institution to hire an Admissions Executive to join their expanding team. The suitable incumbent should have 1-2 years of relevant work experience in sales or customer service with strong communication skills.

The Job:

• Address, respond to, and follow up on all inquiries from parents related to school events, student-led conferences, assemblies, etc.
• Collaborate with other schools under the same company on matters related to student transfers.
• Accompany parents on tours of the school's facilities.
• Record all complaints or inquiries raised by parents and bring them to the attention of the Principal and Parent Liaison Manager.
• Assist in planning the school's Open House
• Communicate with various stakeholders as necessary, such as transportation and uniform companies.

The Talent:

• Diploma Holders with at least 1- 2 years of related work experience in a Sales, Hospitality or Customer Service related industries
• Able to speak Mandarin to liaise with Chinese parents, a major population of the school
• Excellent written and verbal communication skills
• Results orientated with a hands-on approach

Next Step:

• Prepare your updated resume.
• Please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.
• Apply through this application or send your resume to ruolin.xie@adecco.com and in MS Word Copy
• All shortlisted candidates will be contacted.

Trainee Train Service Delivery Manager (Fixed Term Opportunity until April 2025) Organisation/Entity:  Sydney Trains Job category:  Rail Operations Job location:  Alexandria, NSW, AU, 2015 Job reference number:  92510 Employment type:  Fixed Term Full-Time Salary range:  $95208.0-$109799.0 If you’re after impact, there’s no other organisation in Australia that delivers work on this scale. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations. In this role, you'll: Working as part of a team who support the planning, coordination and monitoring of train movements, ensuring we are meeting operational needs and maintaining the highest level of safety for both employees and customers. As a Trainee Train Service Delivery Manager, this role will see you develop and grow a wide range of skills, through on the job training and supported training in a classroom style environment.   You…

Click here to view more detail / apply for Trainee Train Service Delivery Manager (Fixed Term Opportunity until April 2025)

POSITION PURPOSE:

• CE-Commercial excellence provides input and support Commercial Business units in the development and implementation of tools to assist performance management process to improve quality for commercial team - CFU. 
• The Training manager is responsible for improving the productivity of the CFU team. This position assesses company-wide developmental needs to drive training initiatives & arranges suitable training solutions for employees; actively searches, creatively designs & implements effective methods to educate, enhance performance and recognize performance.

 

PRINCIPAL ACCOUNTABILITIES:

1. Commercial excellence includes:

• Acts as a consultant and leverages competitive industry /market information and recommends improvements that drive value and commercial effectiveness.
• Bring thought leadership and expertise on the latest industry thinking on Commercial Operations processes including Data Management, Systems, Digital, SFE, Training Program and Convention Management
• Enable commercial performance, through the implementation of solutions that address business needs and proactively propose process and system improvements to ensure ongoing alignment with business.
• Manage execution on regional CRM administration functions including workflows.
• Involve operational leading indicator dashboard approach to provide early signals for key Commercial Operations processes & Performance tracking. Support commercial operation in setting the Sales budget, bottom-up Sales Planning process, alignment of product allocations & Incentive scheme for FF team.
• Enhance Sales Force Effectiveness ensuring that has improved capability to see and win more opportunities including the deployment of CE framework.

2. Training includes:

• Maximize team’s effectiveness by identifying and solving training needs.
• Understand sales system, customer insight, work closely to stakeholders to align & get business objectives, based on business needs to identify issues/ opportunities develop/ build annual training plan/ content/ materials for FF.
• Understanding the current strengths & weakness of FF and involve assessment methods to define gaps, training needs & training approaches to ensure that there’s consistency with core competencies and goals.
• Be responsible for implementation & roll out of any training course/ workshop/ program; with that’s act as trainer/ facilitator as required whenever possible.
• Follow up post-training action plan & track/ record improvements. Build effective tools & processes to evaluate the training impact on performance improvement.
• Support Line manager in other tasks as assigned.

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Learning & Development Manager to join our team!

As an Assistant Learning & Development Manager, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records
• Support hotel audits with essential training records and follow company policy as well as local authority guidelinse in training related area
• Monitor the effectiveness of pre and post training evaluation to maximise benefits from training courses and identify future training needs
• Develop effective links with partnership organisations such as universities and colleges, and training providers
• Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercise
• Assist to conduct New Hire orientation for new employees and organise New Hire Induction for key positions

We are looking for someone who:

• Has a passion for Learning & Development
• Preferably has relevant certifications
• Preferably possesses relevant experience in Learning & Development
• Has strong communication skills and the ability to work collaboratively across teams and vendors
• Has strong organizational skills with ability to multi-task
• Has solid understanding of human resources processes and procedures relating to Learning & Development
• Is a critical thinker and a problem solver
• Able to communicate priorities and drives business results

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities:

• Ensure smooth operations of Learning & Development functions & activities
• Conduct in-house training courses & co-ordinate external training courses
• Ensure relevant staff attended mandatory training courses in accordance with the statutory requirements & hotel's policy, especially for staff under the Progressive Wage Model
• Keep track of attendance of all participants. A duly signed attendance list by both the participants and the trainer must be submitted to the Human Resource Director immediately upon the completion of in-house training.
• Ensure submission of post-course briefing/evaluation by immediate supervisor to review training acquired within 2 weeks after completion of each training course
• Maintain training records and compile statistical reports concerning training hours, training places, costing, types of training, etc.
• Conduct orientation sessions and relevant trainings; develop brochures and training materials, multimedia visual aids and presentations.
• Establish and implement training budgets and submit forecasts, where necessary.
• Claim all training grants available & applicable to the hotel
• Organize staff engagement activities at least once a month
• Establish and administer staff recognition/reward program
• Manage local and overseas trainees on internship program
• Develop Train the Trainer Program, identify & train the respective departmental trainers
• Perform any other duties as may be assigned by Director of Human Resources from time to time

Candidates with the following certificates will have an added advantage:

• Diploma/Degree in Hospitality management or any relevant discipline
• 3 years relevant experience in similar capacity
• Posses excellent written and verbal communication skills
• Strong in microsoft office applications (Excel, Powerpoint, Word)

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

As a Training Manager for our Appointment-Setting Teams in the Philippines, your primary responsibility is to design, implement, and continually enhance our training programs to equip our teams with the skills and knowledge necessary to excel in their roles.

Responsibilities:

• Collaborating with Team Leads and Training Team members to design and develop training programs for new hires and existing team members.
• Ensuring that training materials and methods are engaging, up-to-date, and outcome focused.
• Implementing training programs and measuring effectiveness through target delivery, feedback, formalized assessments, surveys, skill demos, and other ways
• Developing and improving our onboarding process for new appointment setters, ensuring a seamless integration into the team.
• Initiating improvement projects and monitoring their effectiveness, ensuring that changes contribute to better performance.
• Collaborating with senior management and internal stakeholders, aligning training objectives with organizational goals and strategies.
• Regularly communicating progress, results, and challenges to stakeholders.

• A minimum of 5 years in a Training Manager role.
• Previous exposure to the sales environment ideal, though not a must.
• Proficiency in building training program content and materials.
• Demonstrated leadership capabilities.
• The ability to serve as a role model, mentor, and coach.
• A consistent record of high performance in previous similar roles.
• Strong background in quality assurance.
• Proven project management and team leadership skills.

We value individuals who embody the following qualities and traits: 

• Proactive, adaptable, and flexible. 
• Willing to go the extra mile to achieve desired outcomes. 
• Committed to continuous improvement and open to experimenting with new approaches and techniques in work processes. 

To be responsible for the training, quality and development needs of the Hotel.

KEY RESPONSIBILITIES:

• Ensure that all new employees attend the Hotel Orientation program

• Conduct training needs analysis of the hotel and departments.

• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.

• Design, produce and implement training programs to meet specific department/hotel needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on a regular basis.

• Ensure all staff receive ongoing training in Marriott Global Training Programmes - online and coach-led.

• Conduct audit based on Marriott Brand Standards.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Liaise with educational institutions conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Administer the training budget and purchase training materials as required.

• Ensure that all associates comply with the Marriotts Brand standards.

• Ensure compliance with legislated health and safety requirements within the workplace.

• Manage the administration of trainees and apprentices on the property.

• Organise employees welfare activities.

• Take telephone inquiries regarding employment prospect and give appropriate advice.

• Conduct processing of correspondence and other documents for the HR Department.

• Assemble new employee files including all necessary forms and information.

• Assist with staff queries regarding name badges, letters of introduction etc.

• Assist in conducting Hotel site inspections for Orientation, Work Experience and Hospitality trainees.

ROLE & RESPONSIBILITIES

To manage and deliver complex projects through your project team, design, set up and management of leading-edge research.

To carry out account management activities through managing of existing client relationships and looking for new opportunities and,

To manage and coach our people.

• Manage all aspects of running a complex job and higher value work
• Ensure job profitability is achieved to meet the business expectations and instill this in others
• Carry out tasks displaying well-developed research skills, knowledge and thought
• Write complex proposals that meet and where possible exceed the brief requirements
• Accurate analysis and interpretation of data, providing strong recommendations
• Participate and show pro-activeness in new business generation; new contracts, calls and seeking opportunities (client-facing stream)
• Account Management, client contact to consist of project-related, relationship building and seeking repeat business discussions; measure to be set through review process
• Display specialist knowledge of a market and share this with others
• Demonstrate strong supervisory skills; i.e. project delegation, time management, day-to-day feedback on performance and behavior, conduct performance reviews. Ensure the project team is properly utilized
• Keep abreast of current trends within market research, in order todevelop personal skills / knowledge base
• Keenness to learn and proactive self-development and development of others
• Assist with recruitment of junior staff

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least 5 years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in related studies

ROLE & RESPONSIBILITIES

Manages integrating internal and external information sources to deliver exceptional insight to the clients.

Contribute to the development of the company's strategic research framework.

Building and nurturing relationships and credibility with clients.

Participates on team planning, company initiatives and growth of business

• Demonstrates extensive knowledge or Ipsos-Insights products and services, including competitive marketplace offerings, in order to identify and propose potential opportunities with existing and new clients
  Manages and fosters positive ongoing relationship with key contacts (decision making personnel) at client portfolio
• Demonstrates in depth understanding of client’s product, service and strategy and their competitive market in order to build and grow Ipsos credibility and business with client
• Anticipates future needs of clients based upon their issues in order to proactively influence Ipsos-Insight product development and delivery improvements
• Oversee the team to ensure flawless execution of all market research projects from design to delivery
• Proactively works with cross-functional department managers to continuously improve process and ensure their understanding and expectations of current and future client needs
• Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills
• Works with Research Managers to review all proposals and presentations to ensure that they are delivering key thinking on business issues
• Presents compelling insights to client in a way that evokes confidence and expertise and translates complicated insights in an actionable way that will be relevant to a broad client audience (including research and marketing/brand)
• Contributes to and actively manages assigned revenue and profit margin.
• Work in partnership with the team and ensure that everyone understand what is expected of them in contributing to the goals of the organization
• Regularly provide performance feedback and also seek feedback from team members
• Model the values of the organization and maintain the standard of conduct in the workplace
• Recognize and reward the contributions of staff, provide a safe work environment and encourage a healthy balance of work and personal life
• Effectively develop and use the diverse skills, cultural values and backgrounds of all team members

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least 7 years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in any fields