Total 14 distribution manager job vacancies in Administrative / Clerical category in Bukit Jelutong

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Obtaining quotations for new and existing client's insurance policies, answering client's queries promptly, and processing of insurance policies.
• Develop and maintain client relationships by providing support, information and evaluating customer needs accurately.
• Handle daily office administrative duties including data administration, answering of phone calls, attending to emails and phone messages promptly.
• Other administrative duties as assigned by manager.

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

YOUR ROLE:

As a Revenue Manager/ Analyst, you'll play a pivotal role in steering our revenue ship to success. Working closely with our Director of Revenue, you'll lead the charge in analyzing our performance across various revenue streams and crafting strategies to maximize our earnings.

WHAT YOU WILL DO:

Navigate the Numbers: Your day kicks off with diving deep into daily reports on revenue pace, pick-up, and forecasts. Armed with this data, you'll uncover insights that will guide our revenue strategy decisions.

Craft Revenue Strategies: Using historical reservation data and market intel, you'll be the architect behind our revenue strategies. Whether it's adjusting rates or managing inventory, your expertise will be instrumental in keeping us ahead of the competition.

Keep Us on Course: You'll be the guardian of our revenue management operations, ensuring everything runs like a well-oiled machine. From daily checklists to monthly audits, you'll keep us sailing smoothly.

Stay Ahead of the Curve: You won't just be crunching numbers—you'll also be keeping a keen eye on the competition. By staying abreast of market trends and best practices, you'll help us maintain our competitive edge.

Skills and Experience:

• Opera, TARS and IDeaS G3, and Excel is your playground.
• Previous experience in Revenue Management (Rooms or Food & Beverage) is a plus, but if you're a fresh graduate with a passion for numbers and hospitality, we want to hear from you too!
• Digital tools and analytics? You're all over it.

Who You Are:

• You're a communicator extraordinaire, with a knack for keeping everyone on the same page.
• Diversity and analytical thinking is your bread and butter—you thrive in multicultural environments and you can spot trends and insights like nobody's business.
• Self-motivated? Check. Energetic? Double-check.
• Got an idea? Bring it on! You're all about taking initiative and thinking outside the box.

Kindly note that only shortlisted candidates will be contacted.

• Responsible for the smooth running of banquet operations.
• Ensure set-up is in accordance to the guests' requirements.
• Provide excellent customer service to guests.
• Check and ensure that all operating supplies are well-stocked and sufficient to run operations.
• Attend pre-function meetigns with the event organisers, disseminate information and changes to colleagues and relevant departments.
• Provide training to team members and casual labour on banquet operations.
• Enforce and uphold high standards of hygiene.
• Reporting to Banquet Operations Manager

Only shortlisted candidates will be contacted.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Sales Management

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis (targetting leisure market)
• Prepare a monthly list of accounts to penetrate for the following month
• Plan a minimum of 5 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare a monthly action plan for the main market segment
• Perform monthly review account profile on room nights production and average rate
• Account penetration and marketing activities to maintain a competitive edge
• Fully responsible for accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility

Other Responsibilities

• Attend all briefings, meetings and training as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Defines precise guest requirements and ensures that the guest services offered correspond effectively to their requests
• Provides after-sales service and in particular, ensures all guests' complaints are efficiently addressed
• Perform other reasonable duties assigned by the Management

Requirements

• Degree/Diploma in Hospitality / Sales and Marketing
• 4 years in relevant sales experience
• Strong communication skills
• Confident, enthusiastic, team player, positive attitude
• Well versed in the use of computer software (Microsoft office)
• Effective time management skills
• Understanding of sales strategies & account profitability

Only shortlisted candidates will be contacted

Primary Responsibilities

Banquet Operation

· Take charge of banquet event operation

· Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.

- Attend pre-function meeting with Event Organisers, disseminate information and changes to colleagues and relevant departments.

- Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log

- Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received

- Ensure that team members with direct guest contact possess good product knowledge

- Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations

- Check and ensure that all operating supplies are well stocked and sufficient to run operation

- Plan the manning allocation/work assignment per Banquet event

- Implement appropriate and effective measures to keep costs and expenses within budget

- Supervise the maintenance of service standards during banquet service operations

- Engage and obtain guests’ feedback during operations to ensure satisfaction

- Handle guests’ complaints and comments tactfully and efficiently

Team Management

· Interview, select and recruit F&B and banquet employees

· Ensure that new hire induction and required trainings are completed within three months of employment

· Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards

· Observe, coach, motivate and counsel team, performs staff appraisals/disciplinary actions if required

· Maintain department communication logbook and update notice board.

Other Responsibilities

· Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

· Be well versed in hotel fire & life safety/emergency procedures

· Attend all briefings, meetings and trainings as assigned by management

· Report for duty on time wearing clean and complete uniform at all times

· Maintain a high standard of personal appearance and hygiene at all times

· Perform other reasonable duties assigned by the Management of the Hotel

Only shortlisted candidates will be contacted.

As the Admin Manager, you will be responsible for ensuring the smooth and efficient functioning of our corporate offices. You will lead a team of administrative professionals who manage various office services, including company drivers, office supplies and receptionist services. Your role will involve overseeing the day-to-day operations, implementing process improvements, and maintaining a welcoming and productive office environment.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Oversee operations of the Corporate Office department.
• Create, review, and improve work processes for greater efficiency.
• Manage company office insurance for fire and hazards.
• Manage tenancy agreements for company-owned properties.
• Track department expenditure and prepare management reports.
• Adhere to workplace safety requirements.
• Ad-hoc duties, as required.

Value Add of Position

• Proficient in MS Excel and Word.
• Ability to multi-task in a fast-paced environment.
• Strong people agility to work with people of different backgrounds
• Organized, good coordination’s skills.
• Attention to detail and problem-solving skills.

Requirements

• Education: Diploma in any discipline
• Experience: At least 5 years of office administration experience and 2 years of team management experience
• Proficient in English

must have relevant work experience (4 years minimum)

must have a completed diploma as a minimum education

speak fluent english

upsell products to customers

food and beverage knowledge

must work on holidays. it will be compensated via off in lieu

hospitality and customer service

5.5 days per week, OT payable

Are you a master of organization, an orchestrator of efficiency, and a champion of streamlined processes? If you're ready to take the lead in managing and executing effective administrative functions, then we have the perfect opportunity for you! Join our passionate team at Eden School as an Administrative Manager and embark on a rewarding journey to make a real impact in the lives of students with autism.

What Awaits You:

General Administration - Efficiency

• Harmonizing administrative procedures and systems to streamline processes and boost productivity.
• Take center stage in assessing staff performance, providing coaching and guidance to ensure maximum efficiency.
• Steer the ship of school activities, from Annual Accountability Addresses to delightful Staff Appreciation Dinners and inspiring Teachers' Day Celebrations.

School Communications - Let Your Voice Be Heard

• Contributing to the overall communication strategy that resonates with our audience.
• Help compose and conduct captivating communication materials for marketing and public relations, showcasing our school's unique strengths.
• Advocating for autism awareness among parents, caregivers, schools, and the wider community.
• Keep the tempo of communication flowing smoothly, responding to inquiries and providing timely information to our valued stakeholders.

Parent Liaison, Student Admissions, and Referral Process- Build Harmonious Relationships

• Harmonizing communication between parents, external agencies, and our school.
• Guide parents through the admissions and referral process, ensuring a seamless experience for them and their children.
• Keep track of student enrolment figures and waitlist numbers, ensuring everyone finds their rightful place in our community.

Data Management - Be the Composer of Information

• Direct the management of student data management, ensuring accuracy and maintaining an organised database.
• Conduct health screenings, NRIC registrations, and other student-related events.
• Set the tempo for IT-related SOPs and processes, creating innovative platforms that enhance student engagement and empower our dedicated staff.

Quality Assurance Framework (QAF) - Set the Stage for Excellence

• Lead the implementation of systems and processes that align with the Ministry of Education's QAF.
• Collaborate with key stakeholders, including the Ministry of Education, to create a harmonious learning environment.
• Create accurate records and deliver timely reports that showcase our commitment to excellence.

Requirements:

• Bachelor's degree in a relevant field.
• Proven experience in orchestrating efficient administrative procedures and systems.
• Adept at developing strong connections with cross-functional teams and departments.
• Detail-oriented and able to collate and maintain accurate records for reporting purposes.
• A collaborative player, able to work closely with parents, external agencies, and stakeholders to facilitate admissions and referral processes.
• Proactive in keeping up with organizational changes and developments, ensuring knowledge is up to date.
• A commitment to excellence and continuous improvement, with a genuine passion for creating an inclusive learning environment

Join Eden School today and be part of a team that empowers individuals with autism to embrace their true potential.

Responsible for the management and operations of the Marketing Department.

• Strategic planning
• Marketing budget
• Public Relations and Communications
• Loyalty
• TTL marketing
• Partnerships
• CRM

Responsible for the Hotel’s marketing activities and brand visibility. You are a competent generalist with a proven track record of strategizing and executing comprehensive marketing plans. Someone who is highly independent, passionate and creative. Able to take the lead and guide other departments. Frequent reporting to internal and external stakeholders.

Duties and Responsibilities

• Develop annual marketing plan and budget, execute all marketing actions to drive revenue for rooms and all outlets and services
• To enhance brand exposure for the Hotel
• experience in digital marketing in F&B and rooms
• PR and Communications
• Implement effective and efficient marketing channels for optimum brand exposure and revenue opportunities
• Manage marketing reporting to internal and external stakeholders
• Manage and develop the marketing department
• Work with other departments in conceptualization and execution of marketing initiatives
• Competitive analysis
• Maintain a close working relationship with the Regional team

Only shortlisted candidates will be contacted.

Sales Management

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis
• Prepare a monthly list of accounts to penetrate for the following month
• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare a monthly action plan for the main market segment
• Perform monthly review account profile on room nights production and average rate
• Account penetration and marketing activities to maintain a competitive edge
• Fully responsible for accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility

Other Responsibilities

• Attend all briefings, meetings and training as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Defines precise guest requirements and ensures that the guest services offered correspond effectively to their requests
• Provides after-sales service and in particular, ensures all guests' complaints are efficiently addressed
• Perform other reasonable duties assigned by the Management

Requirements

• Diploma in Hospitality / Sales and Marketing
• 2 years in relevant sales experience
• Strong communication skills
• Confident, enthusiastic, team player, positive attitude
• Well versed in the use of computer software (Microsoft office)
• Effective time management skills
• Understanding of sales strategies & account profitability

Only shortlisted candidates will be contacted

GENERAL MISSION

• To assist the Director of Finance and oversee daily accounting operations in the hotel.

RESPONSIBILITIES AND MEANS

• To supervise daily accounting operations.
• To perform bank reconciliation and month-end reconciliation of all general ledger balances
• To prepare the trial balance and financial reports.
• To review and analyse all accounts before issuing final monthly financial statements.
• To supervise and control subordinates to discharge their duties in an effective and efficient manner.
• To ensure teamwork and efficient operation of the department through team spirit development.
• To supervise daily accounting operations.
• To prepare time tables for completing monthly reports and work schedules.
• To be responsible for preparation of the various monthly reports as required by Management.
• To perform a financial analysis on the monthly statements and report the results to the Director of Finance.
• To assist the Director of Finance in checking and investigating whether purchase requisitions fall in capital expenditure or expense budgets.
• To ensure sub-ledgers and supporting evidence are in order and properly maintained to support the General Ledger.
• To safeguard all contracts and agreements and to supervise the necessary accounting procedures and the preparation of accounting ledgers and summaries.

Knowledge and Experience

· Bachelor’s Degree in Accounting / Finance

· Additional certificate as a Certified Public Accountant (CPA) will be an advantage

· Minimum 8 years of experience in a senior finance or accounting position

. Preferably with 3 years hotel experience

· High degree of professionalism with strong understanding of business acumen

· Excellent reading, writing and oral proficiency in English language

· Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems

· Fully conversant in accounting principles and financial regulation standards

Competencies

· Strong leadership and interpersonal skills

· Excellent communication and customer contact skills

· Results and service oriented with an eye for details

· Ability to multi-task, work well in stressful & high-pressure situations

· A team player & builder

· A motivator & self-starter

· Well-presented and professionally groomed at all times

Only shortlisted candidates will be contacted.

Are you a master of organization, an orchestrator of efficiency, and a champion of streamlined processes? If you're ready to take the lead in managing and executing effective administrative functions, then we have the perfect opportunity for you! Join our passionate team at Eden School as an Administrative Manager and embark on a rewarding journey to make a real impact in the lives of students with autism.

What Awaits You:

General Administration - Efficiency

• Harmonizing administrative procedures and systems to streamline processes and boost productivity.
• Take center stage in assessing staff performance, providing coaching and guidance to ensure maximum efficiency.
• Steer the ship of school activities, from Annual Accountability Addresses to delightful Staff Appreciation Dinners and inspiring Teachers' Day Celebrations.

School Communications - Let Your Voice Be Heard

• Contributing to the overall communication strategy that resonates with our audience.
• Help compose and conduct captivating communication materials for marketing and public relations, showcasing our school's unique strengths.
• Advocating for autism awareness among parents, caregivers, schools, and the wider community.
• Keep the tempo of communication flowing smoothly, responding to inquiries and providing timely information to our valued stakeholders.

Parent Liaison, Student Admissions, and Referral Process- Build Harmonious Relationships

• Harmonizing communication between parents, external agencies, and our school.
• Guide parents through the admissions and referral process, ensuring a seamless experience for them and their children.
• Keep track of student enrolment figures and waitlist numbers, ensuring everyone finds their rightful place in our community.

Data Management - Be the Composer of Information

• Direct the management of student data management, ensuring accuracy and maintaining an organised database.
• Conduct health screenings, NRIC registrations, and other student-related events.
• Set the tempo for IT-related SOPs and processes, creating innovative platforms that enhance student engagement and empower our dedicated staff.

Quality Assurance Framework (QAF) - Set the Stage for Excellence

• Lead the implementation of systems and processes that align with the Ministry of Education's QAF.
• Collaborate with key stakeholders, including the Ministry of Education, to create a harmonious learning environment.
• Create accurate records and deliver timely reports that showcase our commitment to excellence.

Requirements:

• Bachelor's degree in a relevant field.
• Proven experience in orchestrating efficient administrative procedures and systems.
• Adept at developing strong connections with cross-functional teams and departments.
• Detail-oriented and able to collate and maintain accurate records for reporting purposes.
• A collaborative player, able to work closely with parents, external agencies, and stakeholders to facilitate admissions and referral processes.
• Proactive in keeping up with organizational changes and developments, ensuring knowledge is up to date.
• A commitment to excellence and continuous improvement, with a genuine passion for creating an inclusive learning environment

Join Eden School today and be part of a team that empowers individuals with autism to embrace their true potential.