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Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Customer Engineer, you will work with the Sales team to introduce Google Cloud to customers. You will help prospective and existing customers and partners understand Google Cloud, develop creative cloud solutions and architectures to solve business issues, and problem-solve any potential technical roadblocks.
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COMPANY DESCRIPTION
1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.
We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.
Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.
RESPONSIBILITIES
The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.
This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.
Responsibilities
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Responsible for supporting the service manager in the:
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Overview
Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.
Job Responsibilities
Job Requirements
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NUHS Data Analytics & Insights (DAI) team under Group Care Plan Ops support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team develops innovative analytics solutions and derives actionable insights to support management decision making towards attainment of NUHS vision and key priorities.
This is a business analyst role where you will play a critical role in overseeing and driving the successful execution of data-related projects, and bridging the gap between complex healthcare data and actionable insights. You will collaborate with cross-functional teams, stakeholders, and data specialists to ensure project objectives are met, timelines are adhered to, and deliverables are of high quality. Your expertise in project management methodologies, data processes, and team coordination will contribute to the effective and efficient implementation of data initiatives that improve patient outcomes, operational efficiency, and organizational effectiveness. You will also be responsible for transforming raw data into meaningful information, collaborating with various stakeholders to ensure accurate and efficient data interpretation, analysis, and reporting.
Responsibilities
Requirements
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Student Care - Centre Manager
Are you looking for a purposeful career in a homely environment that is progressive and dedicated to support the physical, intellectual, emotional, and social development of a child?
Are you looking for a positive and collaborative work environment that promotes staff wellbeing and believes in the development of the team members?
If you are, join our team! We set out to make a difference in the lives of individuals and families every day. Our staff are our greatest asset, no matter what role we are undertaking.
Please send in your application with the heading “Centre Manager” and include your resume, your educational and working background, details of your last work experience, last drawn salary and at least 1 referee to Aldersgate Praise Centre
Email : contact@aldersgate.sg
Roles & Responsibilities:
Requirements
· 2 years of relevant experience in managing a Student Care Centre is preferred.
· Minimum Polytechnic Diploma or equivalent
· Possess good communication skills
· Team player and ability to multi-task
Working Hours
Normal school term: 11am to 7pm (Mon - Fri);
During school holiday: 7.30am to 7pm (Mon - Fri) – on shift
Weekends (1/2 day) – if required
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Overview
The Centre for Innovation in Healthcare (CIH), is a one-stop hub with the goal of facilitating clinical adoption of practice changing innovations for public good and global impact. CIH achieves this goal by complementing other partners in the innovation ecosystem.
By virtue of CIH being part of National University Health System, CIH leverages its core assets of patients, healthcare professionals, and health datato progress innovations in their innovation journeys.
The Innovation Manager will run exciting innovation projects at various stages of the healthcare innovation journey, to progress them towards the final goal of deployment and clinical adoption of the innovation. You will also be the first point of contact to manage new interest to engage CIH services and also lead initiatives and events to support CIH’s goal.
You will work closely with a diverse team comprising project managers, clinical research coordinators (CRC) and business managers to provide the support for our healthcare innovators to achieve CIH’s goal.
Job Respnsibilities
Job Requirements
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Purpose of the Job
Key Accountabilities
Qualifications
Education:
General-level Microsoft Certified Systems Engineer (MCSE) certification
General-level IT Service Management certification, e.g., ITIL
General-level Project Management certifications, e.g., PMP, Prince II
Experience:
Specialized knowledge:
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The Digital and Campus Infrastructure Department supports ESSEC APAC classes, workshops and events to ensure quality delivery of on-site and virtual digital support. The department strives to enhance technology capabilities such as audio/visual systems, video conferencing tools, and other digital platforms to meet the users’ needs.
The Senior Executive will be part of this growing Digital Support team to coordinate and support service requests from end users. The job incumbent should also have a service-oriented mindset to provide quality support services which also includes handling and co-ordinating troubleshooting issues for business applications such as Salesforce, Moodle tools that ESSEC currently uses.
Main Responsibilities
• Technical Expertise (30% of the time):
- Monitor Level 2 services and IT infrastructure, ensuring optimal performance.
- Act as a subject matter expert in formulating solutions for infrastructure issues.
- Troubleshoot network issues promptly following established Standard Operating Procedures (SOPs) and updating SOPs as needed.
- Provide Level 1 support services in the following areas, (estimated: 30% of the time)
- Business applications such as Salesforce, Moodle, Banner, Celcat, etc.,
- Classroom and meeting room set-up and troubleshooting
- Set-up and troubleshooting of ESSEC owned devices.
- Security Compliance: (estimated: 20% of the time)
- Ensure adherence to security policies and procedures within the Level 2 support team.
- Collaborate with the IT security team to implement and enforce security measures.
- Conduct regular security awareness training for the support team.
• Teamwork, Documentation and Reporting: (estimated: 10% of the time)
- Ensure comprehensive documentation of troubleshooting processes, coding, and customization.
- Generate regular reports on team performance, incident resolution, and project status.
- Present findings and recommendations to senior management.
- Collaborate with team members on problem-solving and project execution.
• Other duties as assigned or required (estimated: 10% of the time)
Position Requirements
• Bachelor’s degree in information technology, Computer Science, with 1-2 years of experience.
• 3+ years of experience in IT support roles, with a focus on Level 2 technical support.
• Experience in incident management, problem resolution, and customer service.
• In-depth knowledge of IT infrastructure, services, and networking.
• CCNA (Cisco Certified Network Associate) certification.
• Aruba Certified Professional (ACP) certification.
• Ability to handle evolving technologies and industry trends.
• Close collaboration with IT team in HQ is needed, along with vendor management.
• Working knowledge of AV/VC solutions is desirable.
• Punctual and Reliable
• Knowledge in business applications such as Salesforce, Moodle, Banner, etc., (Training can be provided if required)
Terms of Employment
• Monday-Friday: 8 hours per day
• Saturday Half-day as and when required.
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Job Description:
The incumbent will assist in implementing and supporting Population Health initiatives in the Western region. He/she will contribute towards the nationwide implementation of Healthier SG by supporting the Primary Care Networks (PCNs) and their respective GPs.
Responsibilities
Requirements:
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Job Description:
The incumbent will assist the Director and work closely with internal and external partners and stakeholders to plan and support Population Health initiatives in primary care.
1. Plan, develop and implement Population Health initiatives in primary care as required
2. Develop and oversee evaluation, performance and reward, and drive clinical quality improvement initiatives
3. Oversee and administer the Population Health related finances and audit
4. Engage and form collaborative relationship with internal and external partners and stakeholders as required
5. Oversee the secretariat support for key committees and workgroups, and gather insights/feedback from partners for the planning and implementation of Population Health initiatives
6. Any other tasks as assigned
Requirements:
- Bachelor degree preferably in health and social related field
- At least 10 years of relevant experience in healthcare
- Additional marketing experience and grant management experience would be an advantage
- Have supervisory experience
- Possess an analytical and inquisitive mind, and the ability to identify / discern complex trends and patterns.
- Excellent writing skills with ability to produce clear, structured proposals
- Highly motivated, independent and a good team player.
- Good interpersonal and communication skill
- Ability to multi-task
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Position
Service Manager, Data Security Services
The Service Manager for Data Security Services manages the RUN team and the related activities to data and endpoint security. He/She is the main point of contact for the service provider and the internal clients in the bank. He/She manages the budget for the scope. He/She is also responsible for the transition of the new services from other regions to Singapore and manages the project/transition. The role is a techno-managerial role and will have to be involved in DLP policy/rule modifications as well. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Expert on the technologies within data and endpoint security.
Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France, UK, and Russia) remotely from Singapore. France infrastructure represents approximately 90% of the worldwide production activities of CA-CIB.
Team works in Asia and Europe time zones and flexible rotational shift is based on the nature of duties.
The operational support of the team covers the following technical scope:
Detailed Job Responsibilities
The Team Manager has a wide spectrum of responsibilities and actions.
As the manager of his/her team, he/she:
As the manager of his/her scope of activity, he/she:
As an experienced professional in Security domain, he/she:
As the first point of contact for the Service Provider, he/she:
As the first point of contact for internal Clients, he/she:
As a member of ISAP/ITS, he/she:
Work Schedule
v Work Timing is flexible and is scheduled to manage the operations within business hours of Asia and Emea timezone.
v Role may have to attend and lead any critical issues escalated outside of working hours, when operational needs.
Qualifications Requirements
Ø Minimum 12 years of IT Security experience and with 3-4 years of team management experience.
Ø Must be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science.
Ø Must have knowledge of different domains of IT Security.
Ø Must have managed a team size of 8 or more Security Specialists in an enterprise level environment;
Ø Must have prior hands-on experience in managing the IT Security Solutions.
Ø Must have experience in working in Production setup in Run (Operations) mode.
Ø Must have working experience in managing the endpoint and data security solutions for a Large enterprise level environment, working experience in financial organization is preferred.
Ø Ability to apply risk based approach while working on assigned responsibilities.
Ø Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions.
Ø Excellent in analytical, communication and documentation skills.
Ø Ability to organize work and be able to priories work as per the needs of Production Operation’s needs.
Ø Must have strong understanding of ITIL processes and comfortable working in process oriented environment.
Ø Ability to work independently and as well as a part of team and is able to work under minimal supervision.
Ø Should have time management skills and able to manage work in fast moving environment.
Ø Should have hands-on technical exposure on wide spectrum of endpoint and data security technologies e.g. Symantec Data Loss Prevention (DLP), Symantec Endpoint Protection, Phishing Prevention and other IT Security technologies.
Ø Must have experience in defining, designing and configuring DLP Policies as per the business requirements.
Ø Professional Certifications:
Interested applicants, please email your resume to Shaun Quek Yew Meng.
Email: shaunquek@recruitexpress.com.sg
CEI Reg No: R1660732
EA Licence No: 99C4599
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Our organization
Within the IT & Operations division, the department Digital Excellence Center (DEC) in Singapore is strong of 150 staff. Our centers of excellence have established a recognized know-how on process digitalization and data analytics while our expertize on artificial intelligence is growing.
Every day, we work jointly with domain IT teams or directly with business stakeholders on digitalization of their processes and leveraging on their data while, in the background, we design, build and frame the next generation of shared services.
We strive at organizing ourselves as agile units that leverage on sound know-how and reusable assets for addressing needs of our internal partners effectively.
We value teamwork, collaboration across the board and partnership with our business - we measure our successes through the successes of our clients.
Position
In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.
The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.
The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.
Qualifications and Profile
Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.
This position requires a minimum of 2+ years of experience in supporting or developing application.
Main responsibilities:
- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
- Communication with end-users via phone, chat, email, and/or a support ticketing.
- Analyze and manage incidents/problems/requests coming from users.
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
- Readressing the issue towards L3 application or infrastructure teams.
- Supervise and monitor daily and monthly jobs.
- Handle user request by working closely with project, infrastructure and production teams
- Process and issue daily, weekly and monthly reporting on data and tickets
- Able to work in shifting schedules (ASIA and EMEA)
Mandatory:
- Possesses strong analytical, logical and problem solving skills
- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)
- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.
- Possesses strong written and verbal communication skills in English.
- Strong perseverance, diligence towards attaining goals and effective time management
- Self-motivated, flexible and an excellent team player
- Understanding and respect of cultural diversity
- Ability to multi-task and work independently with minimal supervision
- Understand concepts of IT Production environment and deployment process
Nice to Have
- Experience working in the financial industry or a similarly regulated environment.
- Additional certification in ITIL, sybersecurity
- Programing or scripting slikkls for automation purpose.
Other Professional Skills and Mind-set
- Strong communication (written, and verbal) in English is a must.
- Proactive style of working, organizational skills.
- Strong analytical and problem solving skills.
- Ability to multi-task and work independently with minimal supervision.
- Team player mindset.
- Understanding and respect of cultural diversity.
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