Total 13 account officer job vacancies in Health / Beauty / Fitness category in Coventry, CV2 2DX

For more information please see attached supporting information, this contains the person specification and job description. Feel free to also contact us for more information about this job role.

1. To provide varied and at times complex information to Care Groups and managers on a range of operational Medical Workforce issues, ensuring that Trust policies and standards, as well as national terms and conditions of employment for doctors are adhered to. This may relate to:- Terms and conditions of employment for doctors and Trust policy-Ensuring rotas are compliant with junior doctor terms and conditions-Ensuring all rotas are included on e-rota-Ensuring that e-rota live is kept up to date-Ensuring all relevant junior and senior doctors have access to and training for exception reporting-Create and distribute all junior doctor generic work schedules in line with junior doctor terms and conditions and codes of practice-Work alongside Guardian of Safe Working to provide information on rotas and exception reports-Provide information and data to the Guardian of Safe Working to assist in board reports-Recruitment and selection of medical staff-Employee relations queries particularly relating to rotas 2. To provide advice to the group managers, consultants and junior doctors on best practice on junior doctor rotas, liaise with recruitment and selection team members regarding rota changes which will need to be reflected in job descriptions, contracts of employment and various databases. Deals with rota queries and information requests. To act as best practice advisor, particularly if other members are not trained. 3. To deal with queries for less than full time trainees and design a rota to reflect a suitable LTFT working pattern. Complete LTFT paperwork including average working hours, pay details and working patterns and liaise with the LTFT doctors in question/group managers regarding working arrangements. Use own initiative to provide advice ensuring compliance with the HR policies and procedures and junior doctor terms and conditions, referring to the Medical Workforce Advisor if required. 4. To produce information for generic work schedules in line with the junior doctor terms and conditions of service outlining complex data on working hours, shift patterns, pay structures and enhancements, unsocial hours and educational opportunities. To ensure all junior doctors receive a generic work schedule at least 8 weeks prior to commencing in post and accomodating leave requests or rota concerns as required. 5. To co-ordinate the development of complex rotas for junior medical staff, ensuring they are compliant with junior doctor terms and conditions, deliver best care for patients and take appropriate account of education and training and personal needs of junior doctors. To ensure that e-rota is kept up to date, old rotas are archived and that working rotas are in the live section of e-rota. 6. To provide advice to clinical group managers and junior doctors on the implications of any proposals to change rotas including where this may impact on compliance with the junior 7. doctor contract or education and trainingrequirements for junior doctors. To ensure any rota changes are updated on e-rota, new work schedules are produced and new contracts of employment are issued as required. 8. To design complex rotas for senior medics in line with job plans and calculate PAs by converting rostered hours into PAs for social and unsocial periods. Liaise with Care Groups and use monitoring data to calculate average weekly hours for all non-residents on call rotas and convert calculations into PAs ensuring senior doctors are paid accordingly for on call work. 9. To ensure that rotas are designed to reflect changes, for example, where a vacancy arises, ensuring that a new rota is designed in agreement with the Clinical Leads/Junior doctors 10. To ensure all work schedules are issued to junior doctors alongside contract of employment 11. To support with any project work/general admin duties (Minute taking/organising agendas) 12. Any other duties deemed to be within the capability of the role. For further details please see the attached job description.

The post holder will support with the assurance and compliance of the Trust’s Medical Workforce against contractual standards set by NHS England. To take responsibility for specific areas of work within medical workforce particularly relating to rota compliance.

To ensure the generation and distribution of reports relating to rota design and compliance as and when required. To ensure all rotas are complaint with medical terms and conditions and all issues regarding safety of working hours are addressed and issues are raised accordingly with the Guardian of safe working.

Please be advised that interviews are due to take place on Friday 5th April.

The Senior Medical Workforce Officer - Rotas will provide support in ensuring our Medical Workforce (both trainee and non-trainee doctors) are working efficiently, productively and safely. This is a key role in providing a varied and general administrative support to the wider Medical Workforce Team.

Responsibilities will include: ensuring medical and dental rotas are compliant with junior doctor contracts, being proactive in ensuring rota information is correct, being the first point of contact for creating rotas, any rota/rostering changes and providing expert advice to departments/specialities on rota compliance and contractual standards.

You should have excellent customer service skills, good working knowledge of Microsoft Office packages and to be able to work in a busy environment with ever changing priorities and deadlines. Previous experience in an NHS medical workforce/staffing role would be desirable but not essential as full training will be provided to the successful candidate.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

1. To provide varied and at times complex information to Care Groups and managers on a range of operational Medical Workforce issues, ensuring that Trust policies and standards, as well as national terms and conditions of employment for doctors are adhered to. This may relate to:
- Terms and conditions of employment for doctors and Trust policy
-Ensuring rotas are compliant with junior doctor terms and conditions
-Ensuring all rotas are included on e-rota
-Ensuring that e-rota live is kept up to date
-Ensuring all relevant junior and senior doctors have access to and training for exception reporting
-Create and distribute all junior doctor generic work schedules in line with junior doctor terms and conditions and codes of practice
-Work alongside Guardian of Safe Working to provide information on rotas and exception reports
-Provide information and data to the Guardian of Safe Working to assist in board reports
-Recruitment and selection of medical staff
-Employee relations queries particularly relating to rotas


2. To provide advice to the group managers, consultants and junior doctors on best practice on junior doctor rotas, liaise with recruitment and selection team members regarding rota changes which will need to be reflected in job descriptions, contracts of employment and various databases. Deals with rota queries and information requests. To act as best practice advisor, particularly if other members are not trained.


3. To deal with queries for less than full time trainees and design a rota to reflect a suitable LTFT working pattern. Complete LTFT paperwork including average working hours, pay details and working patterns and liaise with the LTFT doctors in question/group managers regarding working arrangements. Use own initiative to provide advice ensuring compliance with the HR policies and procedures and junior doctor terms and conditions, referring to the Medical Workforce Advisor if required.

4. To produce information for generic work schedules in line with the junior doctor terms and conditions of service outlining complex data on working hours, shift patterns, pay structures and enhancements, unsocial hours and educational opportunities. To ensure all junior doctors receive a generic work schedule at least 8 weeks prior to commencing in post and accomodating leave requests or rota concerns as required.


5. To co-ordinate the development of complex rotas for junior medical staff, ensuring they are compliant with junior doctor terms and conditions, deliver best care for patients and take appropriate account of education and training and personal needs of junior doctors. To ensure that e-rota is kept up to date, old rotas are archived and that working rotas are in the live section of e-rota.


6. To provide advice to clinical group managers and junior doctors on the implications of any proposals to change rotas including where this may impact on compliance with the junior


7. doctor contract or education and training
requirements for junior doctors. To ensure any rota changes are updated on e-rota, new work schedules are produced and new contracts of employment are issued as required.


8. To design complex rotas for senior medics in line with job plans and calculate PA’s by converting rostered hours into PA’s for social and unsocial periods. Liaise with Care Groups and use monitoring data to calculate average weekly hours for all non-residents on call rotas and convert calculations into PA’s ensuring senior doctors are paid accordingly for on call work.


9. To ensure that rotas are designed to reflect changes, for example, where a vacancy arises, ensuring that a new rota is designed in agreement with the Clinical Leads/Junior doctors


10. To ensure all work schedules are issued to junior doctors alongside contract of employment


11. To support with any project work/general admin duties (Minute taking/organising agendas)


12. Any other duties deemed to be within the capability of the role.

For further details please see the attached job description.


This advert closes on Sunday 24 Mar 2024

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and is free from discrimination and bias.

The Food and Safety Team is responsible for administering all requirements under food and health and safety law including inspections, complaint investigations, and accident investigations. We also administer the Safety Advisory Group to support safe events in the City.

We are based in the brand new One Friargate office building, within the City Centre. We embrace flexible working practices and empower you to manage your working day and location based on your workload and service area delivery requirements.

Our Values

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation.

In line with our One Coventry values, we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applications from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

What is the job role?

We are seeking a positive, experienced, enthusiastic, talented, and driven professional who cares about the development of our great city to join our busy, high-performing, forward-thinking team.

​You will be working in our Food and Safety Team which sits under the wider Regulatory Services Division, made up of multi-disciplinary professionals including Licensing, Trading Standards, Housing Enforcement and Property Licensing, Community Safety, Building Control, Taxi Licensing and Community Safety.

You will be working under the general direction of the Principal EHO - Food and Safety, to enforce all relevant legislation administered by the department, and to educate and encourage the public and business proprietors to improve relevant standards.

Who are we looking for?

We are looking for a qualified and experienced Environmental Health Practitioner who has detailed knowledge of the law relating to Environmental Health issues, investigative techniques, and the law of evidence.

Recent experience and competency in the enforcement of health and safety, food safety and food standards legislation is essential.

To apply for this role, you must possess a Degree or Diploma in Environmental Health and be EHRB registered.

You must also be competent under the provisions of the FLCOP to inspect high-risk food businesses for food safety and food standards and to use the full range of food safety and food standards enforcement powers open to the profession.

In addition, you must be competent to enforce the provisions of the Health and Safety at Work etc Act 1974 and associated Regulations. You must be competent to serve Improvement and Prohibition Notices and have comprehensive experience in complex accident investigations.

When applying for this role you will be asked to write a personal statement, please ensure you provide information on the following in your application:

• Recent examples of where you have undertaken high-risk food hygiene inspections and the action taken to resolve non-compliances found.
• Recent examples of work undertaken with food standards and how the outcome of this work had a positive impact.
• Recent examples of work undertaken with health and safety investigations and the action taken to resolve non-compliances found.
• How you have worked in partnership with others to achieve a mutual goal.

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'

Interviews will take place week commencing 22nd January 2024.

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements. The successful applicant should have experience in provision of special care dentistry to all ages with more complex needs and conditions including the use of sedation and general anesthesia. They should hold a current registration with the GDC and NHS performer number. To carry out appropriate quality dental treatment and dental health promotion for all groups of patients cared for by the Community Dental Service. Patients will have a variety of special needs including learning disabilities and behavioural problems, physical disability, mental health conditions and complex medical conditions. To contribute to the monitoring and evaluation of the community dental service provision and provide information for the development of service and training of staff.

Main duties of the job For more information on this role please see the attached support information. This will give you a better overview of the role and requirements.

Main duties of the job For more information on this role please see the attached support information. This will give you a better overview of the role and requirements.

Provide information to the recruiting specialities on a range of Medical Workforce issues, ensuring that Trust policies and standards, as well as national terms and conditions of employment for doctors are adhered to. This may relate to: Terms and conditions of employment for doctors Recruitment and selection of all Medical Staff Workforce and vacancy information Provide information to managers and medical staff on pay and terms of conditions of employment and on Trust policies relating to medical workforce To deal with a range of employee relation queries in accordance with the Trusts HR policies and terms and conditions of employment for medical staff. Investigate and resolve queries and complaints received from recruiting managers and applicants with allocated Divisions, ensuring action to prevent any reoccurrence, escalating to Medical Workforce Team Leader and/or Medical Workforce Manager when required. To generate reports on medical workforce information To complete forms for new starters, leavers or contractual changes for medical staff To ensure personal files are updated for audit purposes by completing monthly checks to ensure all visas, GMC registrations and DBSs have been renewed where applicable To complete compliance checks for new starters in relation to passports, visas, occupational health clearances, DBS clearance and references in line with NHS Employers standards. To ensure all paper work and evidence of documents are received in a timely manner. To ensure all new starters are checked against the alert database and against the GMC register. To complete monthly checks to investigate if any doctors on fixed term contracts require an extension of contract or termination form to be completed. To complete all ESR forms by 6th of each month to ensure no pay errors occur To provide cross-cover within the Medical Workforce Team during times of absence, as and when necessary to ensure the effective delivery of service. Provide day-to-day supervision for Medical Workforce Officers, including monitoring and checking completion of appropriate recruitment administration work. To undertake advertising of all medical roles across each speciality utilising social media and any other relevant jobs board. Liaise with Communications team where appropriate to ensure wide coverage of vacancies using social media and other forms of communication to promote vacancies. For further details of the role please see the attached job description.

To act as an intermediary between the bereaved and clinicians to establish and resolve any concerns relating to a patients death. To act as a source of expertise, advice and knowledge for relatives and healthcare professionals involved in the Work with medical examiners to aid them in their responsibility for overseeing the death certification process for all deceased patients in the organisation. To establish the circumstances of individual patient deaths by performing a preliminary review of medical records to identify clinical and circumstantial information, sourcing additional details where required, for scrutiny by the medical To assist in highlighting cases for assessment by the Structured Judgement Review team (SJR), Child Death Overview Panel (CDOP), Clinical Governance teams and the Learning Disability Review Teams (LeDeR). To refer patients to the coroner for further investigation on approval by the medical examiner Maintain an awareness of the diverse needs of users of the medical examiner system to ensure equality to any particular group defined by sex, race, religion, ethnicity, sexual orientation, gender reassignment or disability. To provide training / guidance on the ME system for medical students and doctors in training or local employment on an ongoing basis. To ensure all patient records are accurate, maintained and updated to include the outcome of the ME scrutiny and these are kept For further details please see the attached job description.

To act as an intermediary between the bereaved and clinicians to establish and resolve any concerns relating to a patients death. To act as a source of expertise, advice and knowledge for relatives and healthcare professionals involved in the Work with medical examiners to aid them in their responsibility for overseeing the death certification process for all deceased patients in the organisation. To establish the circumstances of individual patient deaths by performing a preliminary review of medical records to identify clinical and circumstantial information, sourcing additional details where required, for scrutiny by the medical To assist in highlighting cases for assessment by the Structured Judgement Review team (SJR), Child Death Overview Panel (CDOP), Clinical Governance teams and the Learning Disability Review Teams (LeDeR). To refer patients to the coroner for further investigation on approval by the medical examiner Maintain an awareness of the diverse needs of users of the medical examiner system to ensure equality to any particular group defined by sex, race, religion, ethnicity, sexual orientation, gender reassignment or disability. To provide training / guidance on the ME system for medical students and doctors in training or local employment on an ongoing basis. To ensure all patient records are accurate, maintained and updated to include the outcome of the ME scrutiny and these are kept For further details please see the attached job description.

1. Act as the first point of contact for the Pharmacy HomeCare Team, dealing with routine queries and referring to the appropriate member(s) of the pharmacy team where appropriate. 2. Assisting in the day-to-day smooth communication between the Pharmacy HomeCare Team and other areas of the Pharmacy Department, the clinical areas and patients. 3. Undertake administrative tasks to facilitate the efficient and timely running of the Pharmacy HomeCare Service. 4. Help to setup and maintain systems for accurate and efficient recording of Home delivery prescriptions and hospital FP10s. 5. Process HomeCare invoices and highlight any discrepancies to pharmacy homecare admin team lead. 6. Manage and collate statistical data on Pharmacy HomeCare Team activity. 7. Support the Pharmacy HomeCare Team at operational and governance meetings. 8. Be involved in auditing for the Pharmacy Department. 9. Assist with the archiving of records. 10. To carry out any other duties deemed appropriate for the role as delegated by the Lead Technician Drug Utilisation/Financial/Information Reporting and Contract Performance Management For further details of the role please see the attached job description.

To act as an intermediary between the bereaved and clinicians to establish and resolve any concerns relating to a patients death. To act as a source of expertise, advice and knowledge for relatives and healthcare professionals involved in the Work with medical examiners to aid them in their responsibility for overseeing the death certification process for all deceased patients in the organisation. To establish the circumstances of individual patient deaths by performing a preliminary review of medical records to identify clinical and circumstantial information, sourcing additional details where required, for scrutiny by the medical To assist in highlighting cases for assessment by the Structured Judgement Review team (SJR), Child Death Overview Panel (CDOP), Clinical Governance teams and the Learning Disability Review Teams (LeDeR). To refer patients to the coroner for further investigation on approval by the medical examiner Maintain an awareness of the diverse needs of users of the medical examiner system to ensure equality to any particular group defined by sex, race, religion, ethnicity, sexual orientation, gender reassignment or disability. To provide training / guidance on the ME system for medical students and doctors in training or local employment on an ongoing basis. To ensure all patient records are accurate, maintained and updated to include the outcome of the ME scrutiny and these are kept For further details please see the attached job description.

To act as an intermediary between the bereaved and clinicians to establish and resolve any concerns relating to a patients death. To act as a source of expertise, advice and knowledge for relatives and healthcare professionals involved in the Work with medical examiners to aid them in their responsibility for overseeing the death certification process for all deceased patients in the organisation. To establish the circumstances of individual patient deaths by performing a preliminary review of medical records to identify clinical and circumstantial information, sourcing additional details where required, for scrutiny by the medical To assist in highlighting cases for assessment by the Structured Judgement Review team (SJR), Child Death Overview Panel (CDOP), Clinical Governance teams and the Learning Disability Review Teams (LeDeR). To refer patients to the coroner for further investigation on approval by the medical examiner Maintain an awareness of the diverse needs of users of the medical examiner system to ensure equality to any particular group defined by sex, race, religion, ethnicity, sexual orientation, gender reassignment or disability. To provide training / guidance on the ME system for medical students and doctors in training or local employment on an ongoing basis. To ensure all patient records are accurate, maintained and updated to include the outcome of the ME scrutiny and these are kept For further details please see the attached job description.