Total 6 Visual Design Director inPulau Pinang job vacancies in Manufacturing / Production category in Bengaluru

About the team

Salvador Dali once famously said “Have no fear of perfection -- you’ll never reach it”. We love you Dali, but you kinda don’t know the design team at slice. Meticulousness, unconventional, creativity - 3 strong pillars that make every design ever created at slice perfection. Check out our website and you know we ain’t lying.

About the role

Gives you the opportunity to build your own team to build a product/brand image that you and all of us can be proud of. Upbringing is crucial and we want to trust you with it. We want our Designs to go down in history, with your signature on it. Join us and be the design of the company that replaced credit cards. Feedback is breakfast of champions, and we'd ensure you'd get as much as you need to iterate and improve to reach our mutual goal of building a world class product.

What You will do

• Manage and lead a collaborative design process from concept exploration to implementation.
• Work closely with internal teams to define the strategy and road map.
• Hire, coach, and mentor excellent product designers. Manage the career development for the reporting managers.
• Help formulate the product vision of slice.
• Evangelize and communicate the design plan and practices.
• Be a brand custodian who keeps the highest bar on quality and delivery.
• Help designers collaborate with their Product, Engineering, Research, Data and Business counterparts
• Gain a deep understanding of new trends driving user expectations and behaviors.
• Spearhead the translation of company and team objectives into actionable design initiatives and measurable OKRs with the help of other design leads and managers
• Provide guidance and mentorship to peers and junior design staff, assisting them in the resolution of complex problems and growing their skills and knowledge.
• Understand the business priorities and manage various projects at the same time.
• Help elevate slice’s Design community, culture, and processes

• Define the design strategy and vision for the product, leveraging user research and customer experience to deliver a simple and intuitive experience, hands-on.

• You have extensive experience translating complex workflows into simple and intuitive design solutions. 

• You influence product and engineering leadership to prioritize design problems and integrate solutions into the product roadmap. 

• You communicate effectively with technical and non-technical stakeholders across all levels within the organization, showcasing strong storytelling skills.

• You mentor and coach designers to build a world-class design team, providing well-documented, actionable feedback on product and design.

Who you’ll be working with

Freshdesk Product Design team is looking for Product Designers to join our community who will design SaaS products and features that touch the lives of over 40,000 customers who trust us.

We believe in creating data-informed design at Freshdesk. The focus is to go beyond screens in defining the entire experience including all the customer touchpoints using solid research insights to create delightful moments.

As a product designer, you will be responsible for owning the design life cycle, seeking feedback, and collaborating with the team. If you’re a designer passionate about sweating the details, loves wearing multiple hats and balancing design with the user research, then we welcome you to join our team.

What you get to do

• Define simple, usable, high quality interactions to solve problems effectively and practice
craftpersonship by creating work on which you’re proud to put your name
• Offer solutions that strike a balance between the user, business, and feasibility with empathy and knowledge to solve complex product problems
• Be responsible for advocating the importance of design and research to the entire team and help them in conducting user research and feedback sessions
• Partner with Product Managers, Data Scientists, Engineers and other stakeholders to help them in shaping up the product strategy and vision
• Present design solutions to stakeholders, defend design decisions and incorporate feedback. Promote review sessions and seek feedback regularly to maintain the best practices
• Be actively involved in team activities and initiatives that encourage learning and engaging with cross-functional teams.

About the role

We are seeking an expert who takes responsibility in establishing external research, elucidating the findings, conducting design initiatives and bringing new process improvements to make better design decisions. A hands-on designer who leads the discussion and is at the forefront in defining strategy and experiences keeping users’ expectations in mind.

Are you a passionate designer who is ready to wear multiple hats to maintain a balance between design and research skills? Join our team!

What you get to do

• Lead, define and manage design activities in the entire design lifecycle across multiple feature launches
• Practice external research as the first step to understand customer feedback and derive meaningful insights out of it
• Take end to end ownership in planning and analysing the requirements and feedback to create a product design roadmap across multiple phases in the project
• Closely work with Product and Engineering stakeholders by actively participating in bringing ideas to product that our customers love
• Practice thought leadership in making design decisions which are scalable and efficient in addressing all the future needs
• Guide and mentor designers to make sure that they have a clear understanding in moving towards the right direction 

Mandatory Technical Skill:

1. Understands system & product architecture and requirements.
2. Linux Device Driver
3. Middleware application development
4. Experience in command line and development tools (e.g. shell script, Make, CMake, GDB and GNU development tools)
5. Expertise in programming in C.
6. OS internals.
7. Linux Device Driver PCIE (preferable)
8. Good usage of tools like gdb, klocwork, debuggers, IDEs etc.

Desirable Skill:

• Experience in micro controller based system design and Low level peripheral driver development like PCIE, ADC, I2C, SPI, UART, and Timers
• Hands on experience on DSO, Function generator, logic analyzer etc.
• Experience with 32 bit microcontrollers (preferable ARC based)
• NAND knowledge

Key skills/Keywords:

• Language: C, C++.
• Linux Device Driver
• Script: Bash, Shell.
• OS: Linux

About the role - 

Leading the product analytics function across Freshworks’ products, the role requires you to work closely with senior leadership, product, and customer-facing functions to help them make data-driven decisions.

Responsibilities

• Partner closely with product teams to instrument and analyze product adoption and impact, influence the way product capabilities get built, and enhance product led growth.  Influence product roadmap by providing answers to key business questions and enabling product teams take objective decisions
• Provide the appropriate data and insights to support earnings calls, influence marketing activities, and inform strategic initiatives
• Provide insights to GTM, marketing and other customer teams to influence engagement with customers to reduce churn, and increase upsell and cross sell opportunities
• Provide quick and scalable data products to customer service teams to drive customer QBRs effectively
• Lead, inspire a team of 10-15 analysts
• Drive strong partnership with BI and Data science teams to build, measure and visualize data based solutions
• Provide thought leadership to junior analysts and stakeholders using data based insights and analysis
• Build world-class analytics solutions to democratize deep product metrics across the organization
• Utilize strong database skills to work with large, complex data sets
• Communicating findings to stakeholders and taking initiatives for improving business performance