Total 8 Visual Design Director job vacancies in Customer Service category in McLean, Virginia

Serves as an advisor; Conducts analytical studies and conducts briefings for management;  Participates in the development of strategies and testable models to maximize customer acquisition, retention, activity, and loyalty. Designs and undertakes complex management studies in collaboration with other teams, initiatives, or efforts. Manages projects to improve and expand customer experience; Performs projects that are time sensitive and require research, analysis and evaluation. Participates in the ideation, scoping, development, and collaborative implementation of the Service Design program; Participates in discussions and projects that address customer best practices and areas for improvement; Develops authoritative papers and/or reports.

Independently manage, lead, and/or oversee complex IT projects or programs that may include ill-defined requirements, ambiguity, parallel tasks, multiple dependencies, high risks, and multiple interfaces; ensure alignment with strategic or corporate objectives; lead the definition and review of customer and stakeholder requirements; ensure plans and schedules are developed and followed throughout the life of the project.

Communicate project plans and schedules based on a clear understanding of customer requirements and information on project cost, schedule, quality, and performance; estimate costs and resources; implement budget activities and cost estimates for future projects.

Ability to establish regular contact with high-level internal and external resources and have periodic contacts with other offices, supplying or seeking information on specialized and non-specialized matters; excellent use of tact when expressing ideas or opinions to senior leaders, customers, contractors, and other stakeholders.

Ability to listen to, clarify, and convey understanding of customer ideas, comments, and questions as well as to integrate and build upon diverse opinions in a manner that encourages the formation of integrated solutions and positions.

Independently manage, lead, and/or oversee complex IT projects or programs that may include ill-defined requirements, ambiguity, parallel tasks, multiple dependencies, high risks, and multiple interfaces; ensure alignment with strategic or corporate objectives; lead the definition and review of customer and stakeholder requirements; ensure plans and schedules are developed and followed throughout the life of the project.

Communicate project plans and schedules based on a clear understanding of customer requirements and information on project cost, schedule, quality, and performance; estimate costs and resources; implement budget activities and cost estimates for future projects.

Ability to establish regular contact with high-level internal and external resources and have periodic contacts with other offices, supplying or seeking information on specialized and non-specialized matters; excellent use of tact when expressing ideas or opinions to senior leaders, customers, contractors, and other stakeholders.

Ability to listen to, clarify, and convey understanding of customer ideas, comments, and questions as well as to integrate and build upon diverse opinions in a manner that encourages the formation of integrated solutions and positions.

Independently manage, lead, and/or oversee complex IT projects or programs that may include ill-defined requirements, ambiguity, parallel tasks, multiple dependencies, high risks, and multiple interfaces; ensure alignment with strategic or corporate objectives; lead the definition and review of customer and stakeholder requirements; ensure plans and schedules are developed and followed throughout the life of the project.

Communicate project plans and schedules based on a clear understanding of customer requirements and information on project cost, schedule, quality, and performance; estimate costs and resources; implement budget activities and cost estimates for future projects.

Ability to establish regular contact with high-level internal and external resources and have periodic contacts with other offices, supplying or seeking information on specialized and non-specialized matters; excellent use of tact when expressing ideas or opinions to senior leaders, customers, contractors, and other stakeholders.

Ability to listen to, clarify, and convey understanding of customer ideas, comments, and questions as well as to integrate and build upon diverse opinions in a manner that encourages the formation of integrated solutions and positions.

The ODNI's Executive Secretariat Office (ESO) directly supports the organization's executive leadership, consisting of the Director of National Intelligence (DNI), Principal Deputy Director of National Intelligence (PDDNI), and Chief Operating Officer (COO).

ESO is comprised of three groups (defined below), and this vacancy is seeking qualified applicants to support each of these groups:

One Group is responsible for task management; serves as the central point of contact, coordination, and control for correspondence and other communications for mission and support activities; ensures all appropriate offices are included in the tasking, correspondence drafting, and policy-making processes through a task management system; processes incoming and outgoing correspondence ensuring high quality, timeliness, and conformance with regulations and policies; develops and maintains standard operating procedures for tasking, coordination, formats, and records management.

Another Group is responsible for coordinating external engagements (e.g., meetings with academia, foreign counterparts, military officials, private sector partners, etc.) and executive travel, both foreign and domestic, for the DNI and PDDNI.

The third Group is responsible for finalizing and executing engagements (e.g., meetings, ceremonies, and other events) hosted by the DNI, PDDNI, COO, and/or other senior officials in the organization.

The following responsibilities are common amongst the three groups:

Review, compose, edit, and distribute incoming and outgoing communication materials ensuring key stakeholder coordination, high quality and timely deliverables, and conformance with regulations and policies.

Assign action items to appropriate ODNI components and Intelligence Community (IC) elements, log and track task status, negotiate extensions to deadlines, anticipate impediments to successful and timely responses, and report task status to senior management.

Ensure proper handling of highly classified and limited distribution materials and perform security control officer functions as required.

The ODNI's Executive Secretariat Office (ESO) directly supports the organization's executive leadership, consisting of the Director of National Intelligence (DNI), Principal Deputy Director of National Intelligence (PDDNI), and Chief Operating Officer (COO).

ESO is comprised of three groups (defined below), and this vacancy is seeking qualified applicants to support each of these groups:

One Group is responsible for task management; serves as the central point of contact, coordination, and control for correspondence and other communications for mission and support activities; ensures all appropriate offices are included in the tasking, correspondence drafting, and policy-making processes through a task management system; processes incoming and outgoing correspondence ensuring high quality, timeliness, and conformance with regulations and policies; develops and maintains standard operating procedures for tasking, coordination, formats, and records management.

Another Group is responsible for coordinating external engagements (e.g., meetings with academia, foreign counterparts, military officials, private sector partners, etc.) and executive travel, both foreign and domestic, for the DNI and PDDNI.

The third Group is responsible for finalizing and executing engagements (e.g., meetings, ceremonies, and other events) hosted by the DNI, PDDNI, COO, and/or other senior officials in the organization.

The following responsibilities are common amongst the three groups:

Review, compose, edit, and distribute incoming and outgoing communication materials ensuring key stakeholder coordination, high quality and timely deliverables, and conformance with regulations and policies.

Assign action items to appropriate ODNI components and Intelligence Community (IC) elements, log and track task status, negotiate extensions to deadlines, anticipate impediments to successful and timely responses, and report task status to senior management.

Ensure proper handling of highly classified and limited distribution materials and perform security control officer functions as required.

The ODNI's Executive Secretariat Office (ESO) directly supports the organization's executive leadership, consisting of the Director of National Intelligence (DNI), Principal Deputy Director of National Intelligence (PDDNI), and Chief Operating Officer (COO).

ESO is comprised of three groups (defined below), and this vacancy is seeking qualified applicants to support each of these groups:

One Group is responsible for task management; serves as the central point of contact, coordination, and control for correspondence and other communications for mission and support activities; ensures all appropriate offices are included in the tasking, correspondence drafting, and policy-making processes through a task management system; processes incoming and outgoing correspondence ensuring high quality, timeliness, and conformance with regulations and policies; develops and maintains standard operating procedures for tasking, coordination, formats, and records management.

Another Group is responsible for coordinating external engagements (e.g., meetings with academia, foreign counterparts, military officials, private sector partners, etc.) and executive travel, both foreign and domestic, for the DNI and PDDNI.

The third Group is responsible for finalizing and executing engagements (e.g., meetings, ceremonies, and other events) hosted by the DNI, PDDNI, COO, and/or other senior officials in the organization.

The following responsibilities are common amongst the three groups:

Review, compose, edit, and distribute incoming and outgoing communication materials ensuring key stakeholder coordination, high quality and timely deliverables, and conformance with regulations and policies.

Assign action items to appropriate ODNI components and Intelligence Community (IC) elements, log and track task status, negotiate extensions to deadlines, anticipate impediments to successful and timely responses, and report task status to senior management.

Ensure proper handling of highly classified and limited distribution materials and perform security control officer functions as required.

The incumbent of this position serves as the Assistant Director for the Management Support Division with full technical responsibility for managing, administering, and executing the development, implementation, and operation of programs, policies, and procedures pertaining to the United States Marshals Service space, facilities, and security programs in the Headquarters and District offices; property management services; printing and graphics; audiovisual services; distribution and mail services; management of the United States Marshals Service owned and leased motor vehicle fleet; strategic planning; the Safety and Occupational Health Program; records management and the environmental management program.